The complaint has been investigated and
resolved to the customer's satisfactionResolved CLK Bank — fraud
resolved to the customer's satisfaction
I discovered today that someone got my credit card number and used it to purchase items on CLK Bank.com. CLK Bank gave me an email address associated with my credit card number. There is over $60.00 worth of charges on my account that was not authorized. I am being told that I will receive a refund in 3-5 business days. You can guarantee I will be checking my account to see that I am refunded. I had to close my credit card account. This has been a total nightmare! And to top it all off the CLK Bank associated told me that "it's not a big deal someone used my card without my permission, it happens all the time". I was pissed because he was not being sympathetic and very cooky. I asked him "has your credit card been stolen before"? he said "No" so, I said until it is "don't say its not a big deal". This company is a TOTAL scam, please beware!!!