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Appstar Financial
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2.3 3 Reviews
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Appstar Financial complaints 3

ComplaintsBoard
N
1:53 pm EST

Appstar Financial Credit card processor

I sold a boat, the charge was approved, delivered the boat, then the next day Appstar wanted documentation, sales slips, contracts, warranty, my dealer license you name it they wanted it. After a lot of back and forth they denied payment saying I wasn't approved to sell boats. I am a Pawn Shop and a licensed used vehicle dealership bonded and licensed, I can not always tell what I may have to sell. Then they said I only had a 300 charge limit really? Why would I keep a processor that approves charges and when it fits them or when Covid-19 hit and sales are slim they pick and choose what they will or will not honor. I am the one that could have lost the sale, They have attempted extortion, unapproved debits from my bank accounts under different sister companies, Now they have attacked my credit bureau. All equipment was returned, account closed and I am the one out because they breached the contract.

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ComplaintsBoard
S
7:52 am EDT

Appstar Financial $500 for cancellation

A man from AppStar Financial called me few months ago and ordered credit card processing for less money then I paid to the company I used. I agreed and then they charged a sum twice bigger than I expected. I called them to cancel their services and they charged me another sum of $500 for cancellation!

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wricctelli
, US
Dec 06, 2017 3:48 pm EST

After a great sales pitch, I changed to Appsatar from a recommended provider from my bank. I'm a seasonal business and they agreed to a 30 day tryout, and no charges for the six months I'm closed. The first month I got charged 18% and I opted out of the contract to go a much more reasonable company. I just looked at my bank statement and they charge=d me 650 in lease cancelation fees.
If you are interest in a reference, please give me a call all. These people are the worst I have ever seen,

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arshorty
, US
Mar 02, 2018 11:07 am EST
Replying to comment of wricctelli

Hello is this true. Trying to do my research on this company but trying to read up on many reviews as possible for my dads business and makes me to make that decision.

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Hair Clips
, US
May 04, 2018 3:32 pm EDT
Replying to comment of arshorty

it is very true I signed the contract 8 days ago found a 79.95 charge from my checking account and I havent even used the terminal yet . I want to cancel they are trying to charge me 599.00

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AntoineB
New York, US
Jun 14, 2015 1:08 am EDT

$602 as cancellation fee? I don't agree with this. I am using their services for over an year now. I recommended Appstar to one of my restaurant owner friend and he subscribed to their services. He had to cancel the subscription within 3 months of sign up. He was charged with nominal cancellation fee.

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SullivanD
San Diego, US
May 29, 2015 9:10 am EDT

I completely disagree with this. I am using their services since last 3 years and there has never been such a case. I think there is no such issue the company policies.
This one appears to be a fake complaint.

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arshorty
, US
Mar 02, 2018 11:08 am EST
Replying to comment of SullivanD

So how is your businesss with appstar financial now?

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Hair Clips
, US
May 04, 2018 3:30 pm EDT
Replying to comment of SullivanD

no its not it is a legitimate issue I am having the same problem currently and I havent even used the terminal yet

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Kumar322
Sandwich, US
Jan 12, 2014 4:52 pm EST

My business close and AppStart want another $602 for cancellation fee please anyone tell what should I do?

ComplaintsBoard
D
7:30 pm EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.

Appstar Financial Credit card processing lies

I was promised "next day funding" by sales rep for appStar. He even made a phone call and let me speak to a 'manager', confirming next day funding. So after signing up and switching over, of course, I'm not receiving next day funding. When I call and ask why, they tell me no one does it. Well of course they do, as I just switched over from a service that did. And many more of them do. They refused to fund me the next day. Said they don't make 'mini-loans, which is what next day funding is...'. Complete bull #. They lied to get my account. They even set up an elaborate ruse to have me believe I'd get next day funding. So I terminated them and blocked them from any cancellation fees. I hope their dishonesty bites them in their collective #.

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The complaint has been investigated and resolved to the customer’s satisfaction.

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Is Appstar Financial legit?

Our verdict: Complaints Board's thorough examination reveals Appstar Financial as a legitimate entity with notable strengths. Despite a 33% resolution rate on customer complaints, which invites a closer look, Appstar Financial stands out for its commitment to quality and security. Clients considering Appstar Financial should delve into its customer service record to gauge compatibility with their expectations.

Appstar Financial earns 96% level of Trustworthiness

Perfect Trust Endorsement: Appstar Financial achives 96% ligitmacy per Complaints Board. Highly recommended, yet always stay vigilant.

We found clear and detailed contact information for Appstar Financial. The company provides a physical address, phone number, and 2 emails, as well as social media account. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Appstar Financial has registered the domain name for appstar.net for more than one year, which may indicate stability and longevity.

Appstar.net has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Appstar.net has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

Appstar.net you are considering visiting, which is associated with Appstar Financial, is very old. Longevity often suggests that a website has consistently provided valuable content, products, or services over the years and has maintained a stable user base and a sustained online presence. This could be an indication of a very positive reputation.

Appstar Financial's website seems to offer jobs or career advice. While this can be a helpful resource.

Several positive reviews for Appstar Financial have been found on various review sites. While this may be a good sign, it is important to approach these reviews with caution and consider the possibility of fake or biased reviews.

This website offers payment methods that provide the option for customers to get their money back, which could be a positive indicator of the company's commitment to customer satisfaction.

However ComplaintsBoard has detected that:

  • Appstar.net has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The appstar.net may offer a niche product or service that is only of interest to a smaller audience.
  • Appstar Financial's website seems to offer jobs or career advice. While this can be a helpful resource.
Ratings on other sites
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Trustpilot
3.2
11 reviews

Overview of Appstar Financial complaint handling

Appstar Financial reviews first appeared on Complaints Board on Aug 10, 2011. The latest review Credit card processor was posted on Jan 11, 2021. The latest complaint Credit card processing lies was resolved on Aug 10, 2011. Appstar Financial has an average consumer rating of 2 stars from 3 reviews. Appstar Financial has resolved 1 complaints.
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  1. Appstar Financial contacts

  2. Appstar Financial phone numbers
    +1 (858) 712-0150
    +1 (858) 712-0150
    Click up if you have successfully reached Appstar Financial by calling +1 (858) 712-0150 phone number 0 0 users reported that they have successfully reached Appstar Financial by calling +1 (858) 712-0150 phone number Click up if you have UNsuccessfully reached Appstar Financial by calling +1 (858) 712-0150 phone number 0 0 users reported that they have UNsuccessfully reached Appstar Financial by calling +1 (858) 712-0150 phone number
  3. Appstar Financial emails
  4. Appstar Financial headquarters
    4619 Viewridge Avenue, Suite C, San Diego, California, 92123, United States
  5. Appstar Financial social media
Appstar Financial Category
Appstar Financial is related to the Banks category.

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