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Chipotle Mexican Grill Customer Care Service

Chipotle Mexican Grill, Inc.

1401 Wynkoop St., Ste. 500
United States - 80202

Customer Support Phone Numbers

+1 303 595 4000 6 2

Chipotle Mexican Grill Complaints & Reviews

Chipotle Mexican Grill / Chipotle Bowl Food Quality

David Lowe on May 27, 2017
Dehydrating tomatoes in the mild salsa on top of burnt chicken made for quite the unmatchable meal. Unfortunately, in a negative sense. I would have written off the hard rice as just being the unfortunate recipient of the last bottom scraps bit as I worked my way down the line it just...

Chipotle Mexican Grill / picking up cheese and lettuce with dirty gloves/cross contamination

Health Inspector on May 25, 2017
As usual as I stood in line I watched the person picking up the cheese and lettuce with their hands, they touched the counters, brushed wasted food off, handled containers, marker pen, went in the refrigerator when someone left the line and rubbed hands together, etc. I never see them...

Chipotle Mexican Grill / bit on a small chicken bone

MrsMikic23 on May 23, 2017
Hi there, As a customer at Chipotle Mexican Grill; I am typing this because I bit down on a small chicken bone awhile back and cannot afford my dental expensives. I didn't think it was going to bother me until I went to the dentist. I would like to hear from management as soon as possible...

Chipotle Mexican Grill / rude employees/ did not get what we paid for

Wnita on May 20, 2017
Host: lilia 5/20/2017 @ 5:51pm 8154 montgomery rd #301 madeira oh 45236 my father was treated rude by one male hispanic manager employee. This manager also treated another employee rude while that employee was working. We ordered 6 items, including vegan bowls, every order was done...

Chipotle Mexican Grill / food was not cooked well, employees were rude

JohnB_2016 on May 19, 2017
I went into the store this afternoon to grab a meal to go, and when I was ordering the employees were rude telling me to make up my mind fast. As soon as I finished ordering while I got in my car I opened my chicken bowl to start eating since I was really hungry and as soon as I took a...

Chipotle Mexican Grill / rude staff

sherrilynn on May 18, 2017
I went to the chipotle in aiken sc and the girl that waited on me was very rude and short wioth me and treated me like I was dumb . Her name is aaliayah reeves . She treated me like she was better than me and I will never walk in that chipotle again unless she is no longer employed there ...

Chipotle Mexican Grill / total store

Brittany Pryor on May 17, 2017
Today I visited Chipotle on 32 Wilson Ave in Hanover PA 17331. We walk up to the place you order food where you can see through the glass at rice, beans, meat etc. It was bare to the bones. The only thing that had a decent amount( less than half full) was chicken, rice and red tomato fresh...

Chipotle Mexican Grill / my to go order

Alexi G on May 16, 2017
I just got a steak bowl to go. and when I got home, i was disappointed. The guac was not completely smashed, I literally found half of an avocado in my bowl. Also, I asked for a vinagrette and the one that they gave me only has about 1cm worth of vinagrette in the container. I also asked...

Chipotle Mexican Grill / savannah on 5/13/2017 @ 8:45 pm

Chipotle Wrap Rage on May 13, 2017
I just left the branch located in La Canada, CA 91011 on Foothill Blvd. Everyone has a bad day, I get it. Savannah was visibly agitated by something other than her job. Aggressively making my burritos into an awkward square without the ingredients I requested. The burrito had a fat hole in the...

Chipotle Mexican Grill / service

Ray Phipps on May 13, 2017
I've eaten here several times and really enjoy coming here. Unfortunately, an employee there (I believe his name is Brandon) has made numerous jokes that are offensive in nature towards me and other customers. My experience up until this point with chiptole has been outstanding, but these...

Chipotle Mexican Grill / Rice bowl

John.daniel on May 11, 2017
So I ordered a sofritos salad and there was chicken in my bowl. I'm a vegan and could of eaten chicken on mistake. I am glad I saw it. I really like chipotle, but I am disappointed in the store in Rochester NY in East Irondequoit. Why was there chicken in the sofritos container? I want...

Chipotle Mexican Grill / customer service

candie adams on May 9, 2017
When I visited the Chipolte Columbia, MD, store on Old Dobbin Lane around 7:00pm on 9 May, I and about 30 other customers spent almost 35 min in line because the restaurant ran out of chicken. When I asked the manager on duty, Shey, to let the customers know what was going on, he said he...

Chipotle Mexican Grill / Customer service

mbarnick on May 4, 2017
Hi my name is Matt and here is the review I left on yelp for your store at 3830 Truxel Rd, Ste 300, Sacramento, CA 95833. "Chipotle has usually been good to me but this particular store is poorly run. I put in an order online and when I got there it wasn't ready. The cashier decided to tell me...

Chipotle Mexican Grill / Throwing food back into already prepared food

billy93087 on May 2, 2017
was at one of your location at 5224 North Lincoln on 4/27/2017 at 7:16 PM ii stopped in to get a bowl before starting work. The employee took the food from around the the counters and put it back into the food that was already prepared at time i address the employee and he justed humped...

Chipotle Mexican Grill / burrito bowl

Annie Louise on Apr 30, 2017
Today (April 30th) my friend and I ordered burrito bowls with brown rice from the Grandview Heights Chipotle restaurant. A large percentage of the brown rice was uncooked and very hard. We had to throw it out because we could not chew it. It was excellent customer service and we were both treated very nicely, however the product was simply inedible.

Chipotle Mexican Grill / Cold food stale chips rude service

Amandamarie224 on Apr 26, 2017
The employees are beyond rude. The food is practically cold. And the chips are stale I took my grandmother and mother there for the first time and they didn't even want to eat their food I would very much appreciate a reimbursement or 3 cards to compensate the money spent and take them out...

Chipotle Mexican Grill / i am complaining about the new gm and the new manager!!!

Memoe on Apr 18, 2017
Hi Iam fileing a complaint on the newo chipotle BWI west nursery road linthicum heights md 21090 !!! Well to first start off straight off the back the new GM was very disrespectful as she spoke to me an I was claim in welcoming to her in she straight disrespected me for no reason!!! That'...

Chipotle Mexican Grill / Product

Bre&Dee on Apr 16, 2017
I went in chipotle located on Ritchie Rd in Capitol heights and purchased 4 burrito bowls which were disgusting the chicken was burnt and all the bowls had black pieces of crust from the grill in them, I patronize chipotle at least twice a week and I'm very disappointed I think the...

Chipotle Mexican Grill / Customer disservice

Leotwin on Apr 12, 2017
Chipotle in forest hill my refused to put my cheese on the side they wanted to charge me an extra 1.25 to do so I had told them every where else I have gone they do it the woman behind the counter stated we do stuff differently here someone needs to go down there and have a talk with the...

Chipotle Mexican Grill / Not happy with service

Mukesh patel on Apr 3, 2017
Hello, we r regular customers at chipotle n we were at chipotle last week as our kids had spring break.well it was an appropriation day for them as they earned free meal coupons of chipotle from school for reading books. We went to Warner Robins . Ga location n the manager on duty told we...

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