Menu
Categories About us Consumer FAQ Business FAQ
FAQ
Consumer FAQ Business FAQ
CB Fast Food Chains Chick-fil-A
Chick-fil-A
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category
Chick-fil-A Customer Service Phone, Email, Contacts

Chick-fil-A
reviews and complaints

Chick-fil-A's customer service contact info has been verified by the ComplaintsBoard team. We made sure it's all legit and accurate, so you can trust it! 👌
www.chick-fil-a.com
www.chick-fil-a.com

Learn how the rating is calculated

1.1 153 Reviews 142 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint
Reviews ComplaintsContacts
Pros/cons Alternatives Alternatives FAQ In-depth review Is it legit? Featured complaints Most discussed Recent comments Contacts Phone Email Website Socials Address Working hours About Overview Overview Overview Category

Chick-fil-A complaints 142

Resolved “rude racist employees, treat minoritie...” Resolved “immature and rude staff” Resolved “hair in food” Resolved “rude staff / management!”
ComplaintsBoard
W
12:00 am EDT
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Chick-fil-A rude staff / management!

There is a Chick-Fil-A here at the large Mall in Toledo Ohio. I honestly believe that they go out of their way to hire the rudest, most obnoxious people that they can find! One of the managers, a skinny older redhead responds to most customer complaints with : "Well, no one is forcing you to eat here!" "There's plenty of other restaurants in town!", etc. I wouldn't eat at this place veer again even if I was starving!

Read full review of Chick-fil-A and 15 comments
Helpful? 0 0
Share
15 Replies
More
Send message
Copy link
Report
ComplaintsBoard
J
12:00 am EDT
Featured review
This review was chosen algorithmically as the most valued customer feedback.

Chick-fil-A did not take my quarters!

I go to Chick-fli-a at least twice a week. Went last night and had a roll of quarters and they would not take my money.. This is a first and will be the last.. No more Chick-fli-a for me in Milledgeville, Georgia.

Read full review of Chick-fil-A and 14 comments
Helpful? 0 0
Share
14 Replies
More
Send message
Copy link
Report

About Chick-fil-A

Chick-Fil-A is a popular fast-food chain that specializes in chicken sandwiches and nuggets. Founded in 1946, the company has grown to become one of the largest fast-food chains in the United States, with over 2,600 locations across the country.

One of the key factors that sets Chick-Fil-A apart from other fast-food chains is its commitment to quality. The company uses only fresh, high-quality ingredients in its food, and all of its chicken is 100% pure breast meat, with no fillers or additives. Chick-Fil-A also takes great care to ensure that its food is cooked to perfection, with a unique cooking process that results in a juicy, flavorful chicken that is crispy on the outside and tender on the inside.

In addition to its commitment to quality, Chick-Fil-A is also known for its exceptional customer service. The company has a strong focus on hospitality, with a mission to "create raving fans" by providing a friendly, welcoming atmosphere and going above and beyond to meet the needs of its customers. This commitment to customer service has earned Chick-Fil-A a loyal following of fans who are passionate about the brand.

Another key aspect of Chick-Fil-A's success is its strong corporate culture. The company is known for its values-driven approach to business, with a focus on treating employees and customers with respect and kindness. Chick-Fil-A also has a strong commitment to giving back to the community, with a number of charitable initiatives and partnerships with local organizations.

Overall, Chick-Fil-A is a highly successful fast-food chain that has built its reputation on a commitment to quality, customer service, and strong values. With a loyal following of fans and a strong corporate culture, the company is well-positioned for continued success in the years to come.

Overview of Chick-fil-A complaint handling

Chick-fil-A reviews first appeared on Complaints Board on Mar 18, 2007. The latest review Rude Managers (I’m guessing that’s who they were) was posted on Apr 18, 2024. The latest complaint rude racist employees, treat minorities with contempt, double standards was resolved on Feb 11, 2013. Chick-fil-A has an average consumer rating of 1 stars from 153 reviews. Chick-fil-A has resolved 4 complaints.
Ratings on other sites
Trustpilot
Trustpilot
2.5
577 reviews
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service

  1. Chick-fil-A contacts

  2. Chick-fil-A phone numbers
    +1 (404) 765-8000
    +1 (404) 765-8000
    Click up if you have successfully reached Chick-fil-A by calling +1 (404) 765-8000 phone number 0 0 users reported that they have successfully reached Chick-fil-A by calling +1 (404) 765-8000 phone number Click down if you have UNsuccessfully reached Chick-fil-A by calling +1 (404) 765-8000 phone number 0 0 users reported that they have UNsuccessfully reached Chick-fil-A by calling +1 (404) 765-8000 phone number
    +1 (404) 684-8598
    +1 (404) 684-8598
    Click up if you have successfully reached Chick-fil-A by calling +1 (404) 684-8598 phone number 0 0 users reported that they have successfully reached Chick-fil-A by calling +1 (404) 684-8598 phone number Click down if you have UNsuccessfully reached Chick-fil-A by calling +1 (404) 684-8598 phone number 0 0 users reported that they have UNsuccessfully reached Chick-fil-A by calling +1 (404) 684-8598 phone number
    Vendor
  3. Chick-fil-A emails
  4. Chick-fil-A address
    5200 Buffington Road, Atlanta, Georgia, 30349, United States
  5. Chick-fil-A social media
Chick-fil-A Category
Chick-fil-A is related to the Fast Food Chains category.

Most discussed Chick-fil-A complaints

did not take my quarters!
4
(opinions to this review)
 Things I am hearing about your company
1
(opinions to this review)

Recent comments about Chick-fil-A company

Things I am hearing about your company
1
I see from a recent article that your corporation has bent a knee to...
 Mask mandate
1
Yes, you are completely right Sue. People NEED to WAKE UP before its TOO LATE!!!
 gwen
2
Chick fil a is very overpriced. Our society wants quick, convenient...
 corporate suicide
1
What is going on with your generous charitable giving? Lots of...
 worker
1
430 S. Colorado Blvd Gwen is the wicked Witch of Denver
Chick-fil-A alternatives
Hardee's Restaurants 574 reviews Chili's Grill & Bar 395 reviews Steers 428 reviews White Castle 381 reviews KFC US - Ordering App 20 reviews

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.