Cell Csim swap

This review was posted by
a verified customer
Verified customer

on the 23/06/2016 . have been using cell c for more than 10 years now using the same number, I recently lost my phone and have been trying to sim swap for the passed week . I do not remember most of the calls i dialed before using my phone it's been a week and after failing the security test twice because of not remembering all information I'm not given any useful alternative to regain my number and now I will have to loose my number used for 10 years due to a small mistake cell c does not cater to customers needs really .
I would like more convenient options to be able to do a sim swap without opting for other Networks I have been loyal to cell c for all these years I don't deserve such insensitive treatment

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