Menu
Write a review
File a complaint
Cell C

Cell C review: Cell c acount ( 1 comment)

A
Author of the review
9:29 am UTC
Review updated:
Replied
The company left an official comment on this complaint.
Featured review
This review was chosen algorithmically as the most valued customer feedback.

In 2023 i paid up my cell c phone contract in full, informed the person who assisted me at cell canal walk im doing this be i dont want anymore debit orders off from my account from cell c as im taking out a bond. He informed me i will still receive all my monthly benefits. I specifically told him that when the contract time is done it must be closed and stoped immediately. So after about a year of receiving my monthly benfits with ay debit order, to my surprise account got debited. I went an enquired and i was told that the person who asssisted me back then did not request the contract to be endes after thebtime lapsed. I said its not my problem, so i reversed the debit order.i the lodged a complaint with no response. A few months later i got a call and a letter from HP attorneys representing cell c. I made 2 payments in march 2025 to settle the acount. Now in 2026 more than a year later nimble group is deading that i mae payment for my cell c account. I emailed them my POP and the paid up letter i received from HP attorneys but they still continue phoning and messaging and its now listed on my credit score which hs been negatively effeyes because of this. I even emaled the same pop letter to cell c to assisy but still no assistance. I want this account to be clses. My credit score to be corrected. Thank to u

Confidential Information Hidden: This section contains confidential information visible to verified Cell C representatives only. If you are affiliated with Cell C, please claim your business to access these details.

Cell C response
Aug 31, 2026 1:48 pm UTC
Cell C customer support contacts
Phone numbers
Address

The Waterfall Campus, Cnr Maxwell Drive, Pretoria Main Road, Buccleuch, ZA

Website

www.cellc.co.za

File a complaint Write a review
View all Cell C contacts
Hi Allan harper,

Thank you for bringing this matter to our attention. We sincerely apologize for the inconvenience and frustration this has caused.

We would like to prioritize your case and have it investigated as quickly as possible. Kindly email your query, together with your contract details (Cell C number and ID number), to sm@cellc.co.za using the subject line:

CB | Allan Harper | Account Query

Once we receive your email, our team will review the matter, including the proof of payment and settlement documentation you have received, and contact you directly to assist further.

We also kindly request that you include a contact number where our team can reach you should we require any additional information during the investigation.

We look forward to assisting you in resolving this matter.

Cell C | TM
1 comments
Add a comment

More Cell C reviews & complaints

Cell C - legal department 170
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Cell C - Contract cancellation 17
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Cell C - Disgusting customer service 24
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Cell C - Additional contract
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
Cell C - I have paid all the amount but still in arrears 1
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
The company left an official comment to this complaint.
View all Cell C reviews and complaints
  1. Cell C Contacts

  2. Cell C phone numbers
    135
    Click up if you have successfully reached Cell C by calling 135 phone number 6 6 users reported that they have successfully reached Cell C by calling 135 phone number Click down if you have unsuccessfully reached Cell C by calling 135 phone number 11 11 users reported that they have UNsuccessfully reached Cell C by calling 135 phone number
    Customer Service
    147
    Click up if you have successfully reached Cell C by calling 147 phone number 9 9 users reported that they have successfully reached Cell C by calling 147 phone number Click down if you have unsuccessfully reached Cell C by calling 147 phone number 20 20 users reported that they have UNsuccessfully reached Cell C by calling 147 phone number
    Quick Info Line
    Click up if you have successfully reached Cell C by calling +27 841 555 555 phone number 18 18 users reported that they have successfully reached Cell C by calling +27 841 555 555 phone number Click down if you have unsuccessfully reached Cell C by calling +27 841 555 555 phone number 30 30 users reported that they have UNsuccessfully reached Cell C by calling +27 841 555 555 phone number
    Technical Support
    Click up if you have successfully reached Cell C by calling +27 84 135 phone number 4 4 users reported that they have successfully reached Cell C by calling +27 84 135 phone number Click down if you have unsuccessfully reached Cell C by calling +27 84 135 phone number 14 14 users reported that they have UNsuccessfully reached Cell C by calling +27 84 135 phone number
    Customer Service
    Click up if you have successfully reached Cell C by calling +27 84 145 phone number 17 17 users reported that they have successfully reached Cell C by calling +27 84 145 phone number Click down if you have unsuccessfully reached Cell C by calling +27 84 145 phone number 15 15 users reported that they have UNsuccessfully reached Cell C by calling +27 84 145 phone number
    6%
    Confidence score
    Contracts & Upgrades
    Click up if you have successfully reached Cell C by calling +27 841 234 phone number 2 2 users reported that they have successfully reached Cell C by calling +27 841 234 phone number Click down if you have unsuccessfully reached Cell C by calling +27 841 234 phone number 17 17 users reported that they have UNsuccessfully reached Cell C by calling +27 841 234 phone number
    Glocell
    Click up if you have successfully reached Cell C by calling +27 841 944 000 phone number 5 5 users reported that they have successfully reached Cell C by calling +27 841 944 000 phone number Click down if you have unsuccessfully reached Cell C by calling +27 841 944 000 phone number 17 17 users reported that they have UNsuccessfully reached Cell C by calling +27 841 944 000 phone number
    Cell C Business
    Click up if you have successfully reached Cell C by calling +27 841 4329 phone number 1 1 users reported that they have successfully reached Cell C by calling +27 841 4329 phone number Click down if you have unsuccessfully reached Cell C by calling +27 841 4329 phone number 0 0 users reported that they have UNsuccessfully reached Cell C by calling +27 841 4329 phone number
    50%
    Confidence score
    Text Only
    More phone numbers
  3. Cell C emails
  4. Cell C address
    The Waterfall Campus, Cnr Maxwell Drive, Pretoria Main Road, Buccleuch, South Africa
  5. Cell C social media
  6. Maria
    Checked and verified by Maria This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Aug 31, 2026
  7. View all Cell C contacts