Night Owl

Nose pueden ver en el tel?fono las CAMARAS por la mayor?a del tiempo ya llev? m?s de dos a?os con este problema a los futuros clientes les hago saber que no compr? estas c?maras por no ofrecer un buen resultado

Be prepared, when you run into problems, and you will have problems! When you call customer support, they tell you if your system is older than 2 years, they can not help you any longer! So I guess they expect you to figure it out on your own or buy a new system every other year. Lol

Well the system itself is good. However if you have a problem with a camera and need it replaced, It is the worst nightmare of acrobats that they Put you through, that you can imagine.Was not able to find anybody that could speak English clearly it was a nightmare trying to decipher the service representatives instructions unacceptable under any circumstances there are Rude which calls me to be ugly right back the cameras and the system I bought is out the door,I will buy another security system it will be a smart light and night out will never be in my house again

When it comes to Night Owl wireless camera system, there are some issues that should be addressed. To begin with, the company claims that the batteries will last for a prolonged period of time, around a month or two. However, it seems like this is far from the truth. As a user, I have found that even with four batteries, I only get about a week to a week and a half worth of use before needing to recharge them. This is a significant inconvenience and not what I had hoped for when purchasing the system.

Another prominent issue that I've experienced is related to troubleshooting. Whenever there's a problem, I need to reset the entire system, which means that I need to reconfigure all the cameras. This can be time-consuming and frustrating, especially when there are several cameras in use. It's not a matter of taking care of one device; it's an entire system that needs attention.

Furthermore, one of the most disappointing aspects of this wireless camera system is that the software cannot be installed on a tablet. In today's world, where tablets are ubiquitous, this is a major drawback. I was hoping to be able to monitor my property from my tablet, but that's not possible with Night Owl wireless camera system.

However, it's not all negative. One redeeming quality that I've encountered with Night Owl is their tech support. They are competent in helping users troubleshoot any problems that arise. Nonetheless, when considering purchasing a wireless camera system, it's essential to think through the drawbacks as well as the benefits.

I bought the Night Owl camera system with 8 cameras and a monitor from BestBuy. The box said that there was audio, but when I set it up, I found out that there wasn't any. I was pretty disappointed about that. But that wasn't the only problem I had with the system.

When I tried to use the cameras, they didn't record anything at all. I was really frustrated and didn't know what to do. So, I decided to call Night Owl support. The person who answered the phone talked really fast, and I had a hard time understanding what he was saying. I had to ask him to repeat himself several times.

After being on the phone with him for over an hour, he finally told me what to do. But when I asked him to repeat it one more time, he got really annoyed and said, "I've told you what to do three times already. Thank you for calling Night Owl support. Have a good day." And then he hung up on me.

I was really upset about the way he treated me. I don't think it's right for a support person to talk to a customer like that. It's just not good customer service.

Overall, I would not recommend Night Owl to anyone. The system didn't work properly, and the support was terrible. Save yourself the trouble and choose a different company.

I bought the wireless camera system from Night Owl because we couldn't run any wires. The display said that the battery life was up to 6 mod for two batteries and up to 1 yr for four batteries. But when we started using them, the batteries only lasted for 48-72 hours. I was really disappointed and called customer service to complain. It took over 2 hours of going back and forth to get them to send me new batteries. But even with the new batteries, the cameras still didn't last as long as they were supposed to. I told them that the cameras weren't running non-stop, but they kept arguing with me. I was so frustrated that I decided to return them. I won't be buying anything from Night Owl again!

I bought this Night Owl security system for my parents' house. I made sure to contact the company to confirm that internet wasn't necessary. But when I got it home, I was surprised to find out that internet WAS required. I was so frustrated that I decided to bring it to my own home to set it up. But it turned out to be a nightmare. It took me 12 hours to set it up, and I had to call their tech support twice. In the end, I basically have a $300 dust collector.

To make matters worse, the tech support told me that I needed a TV or monitor to set up the system. But the box clearly says that no TV or monitor is required. I felt like they were talking down to me, like I was an idiot. It's so frustrating when the advertisement on the box states the opposite of what they're telling you.

Overall, I would not recommend this junk to anyone. It's a waste of money and time. The company needs to be more transparent about their product and provide better customer service. Don't make the same mistake I did and avoid Night Owl at all costs.

Night Owl is a security system that I recently purchased and I have mixed feelings about it. The system itself is pretty good, but I had a problem with one of the cameras and needed it replaced. This turned out to be a nightmare that I wouldn't wish on my worst enemy. The customer service representatives were difficult to understand because of their thick accents and poor English skills. It was frustrating trying to decipher their instructions and I found myself getting more and more angry as the conversation went on. They were rude and unhelpful, which only made matters worse.

Despite the problems I had with customer service, the cameras and the system itself are decent. The picture quality is good and the night vision works well. I like that I can access the cameras remotely through the app on my phone. However, the experience I had with customer service has left a bad taste in my mouth and I don't think I would purchase from Night Owl again. I'm considering switching to a smart light system instead.

Overall, I would say that Night Owl is a decent security system, but be prepared for a frustrating experience if you need to contact customer service. The language barrier and poor communication skills of the representatives can make a simple problem turn into a nightmare. If you're willing to take that risk, then Night Owl might be a good option for you. But if you want a hassle-free experience, then you might want to look elsewhere.

I had a negative experience with Night Owl's security camera product offerings through their website nightowlsp.com. Unfortunately, the app associated with the product did not connect reliably, and when it did connect, it was not sustainable causing me to lose connection during crucial moments. When I attempted to contact support, I was unable to speak with anyone which left me feeling very frustrated. Additionally, the directions posted online did not work as advertised. In retrospect, I regret my decision to purchase from Night Owl and have come to believe it is one of the worst investments I have ever made. The remote that came with the product was overly complicated and their choice of using yellow for the scroll was mind-boggling, making it incredibly difficult to read. Overall, I am extremely disappointed and would not recommend buying from Night Owl. I will be looking elsewhere for a dependable security camera company that produces products with reliable, user-friendly phone apps, and exceptional customer support. Despite trying for hours to make it work, Night Owl's products and customer support was lacking and entirely unhelpful.

I recently got myself a Night Owl security system from nightowlsp.com. I bought 4 wifi wire-free cameras and a DVR, and I gotta say, it's pretty much what I expected it to be. The set-up process was a bit of a hassle, though. The step-by-step instructions were not very clear, so it took us longer than we thought it would. We even had to go online to figure out a step we missed, but we eventually got it connected.

One thing I really like about this system is the wire-free flexibility. It's great not having to deal with wires and cables. The app that comes with it is also pretty good. It takes a few seconds to catch up, but once it does, you can see everything you need to see really well. I'm a patient person, so I don't mind waiting a bit for it to load. But I can see how some people might get frustrated with it.

I did have to buy some extra batteries and a charger to keep the cameras powered up, but that's to be expected with wire-free cameras. It's not a big deal, though. I'm just glad I don't have to pay a monthly fee for a security system. This one fits my family's needs perfectly.

Overall, I'm happy with my purchase. It's not perfect, but it gets the job done. If you're looking for a wire-free security system that doesn't require a monthly fee, Night Owl is definitely worth considering. Just be prepared to spend some time setting it up.

I got this Night Owl thingy from Costco, but now they don't sell it no more. I always had issues trying to connect to it from far away, it was never steady or trustworthy. But I still went ahead and got the doorbell, what a waste of money. You gotta use a different app just for the doorbell, like what's the point of that? The doorbell never stays connected, it's always spinning. The cameras only work for live views, which is kinda useful for me since I work in the back of the house. But since the remote thing never worked right, I could only see if someone pulled into my driveway. That's it. No other use. I had to change the recording thing to constant, 'cause the motion thing never picked up all the motion. Only sometimes, and even then, I couldn't see what I wanted to see. It's really terrible. I shoulda gone with a Ring or Google Doorbell, those are both great.

This product is a complete waste of money. I was really excited to try out the camera motion sensors, which they claim can differentiate between objects and humans. But when I tried to use it wirelessly, I couldn't even catch any motion. It's like the sensors were just not working at all.

And don't even get me started on the doorbell. I've been trying to get a replacement for three months now, and all I've gotten is a runaround. They told me they were sending a replacement, but it never came. When I called to follow up, they said I needed to update the firmware. I did what they asked, but the doorbell still doesn't hold a signal. It's constantly going in and out, and it keeps announcing "Doorbell is ready for use", but it never really is.

I've been in the security business for over 30 years, and I've dealt with top-end business camera systems right down to companies like Arlo, Q-See, Lorex, and many others. And I have to say, Night Owl has been the worst to deal with. Their customer service is terrible, and their products are just not worth the money. I would not recommend this product to anyone.

I recently purchased the Night Owl security system and my experience with it has been nothing short of disappointing. The amount of time and effort it took to set up the system was completely ridiculous. I encountered some issues while setting it up and had to go back and forth multiple times, which was extremely frustrating. One thing that stood out to me was that the router and DVR box had to be in close proximity to each other, and I wish I had known this beforehand as it resulted in unnecessary damage to my walls.

Another thing worth mentioning is the live feed which takes at least 3+ minutes to load up. It's frustrating not being able to check on the cameras in real-time. Moreover, if I wanted to switch to another camera, I would have to wait for the same duration at which point the moment could have already passed. I live in a somewhat remote area with a seemingly reliable WiFi connection, but I'm not sold on that because of this system's performance, and I am feeling somewhat misled.

At this point, I do not think I'll recommend this product to anyone. It's simply not worth the frustration, time, and money. I've learned my lesson, and I'll be looking into other security systems that come with guaranteed WiFi connectivity or perhaps even monitoring options with decent customer support. It's been a disappointing experience with the Night Owl, and I wouldn't want anyone else to deal with the same.

I recently purchased the Night Owl security cameras from nightowlsp.com and I must say that I am a bit disappointed with the product. I thought these cameras would provide me with the security I need for my home, but unfortunately it did not meet my expectations. After spending some time testing the product, I decided to seek the input of several computer technicians for a more technical assessment.

When I brought the Night Owl cameras to the technicians, they took a closer look at the product and found connectivity issues that made me quite concerned. They advised me to return the product as soon as possible, pointing out that I was basically buying junk that will only cause problems and not offer me the protection I needed.

As a consumer, it is quite frustrating to spend money on a product and then find out that it is not up to par. On top of that, I had to spend extra time and money seeking technical assistance, which only added to my disappointment. I had high hopes for these cameras, and I was ultimately let down by their subpar performance.

Despite my negative experience with Night Owl, I remain hopeful that the company can improve their product so that other consumers can feel more confident in their purchase. At this point, I cannot recommend Night Owl to anyone looking for reliable home security cameras.

I have to be honest: I am not impressed with the product. I have been experiencing issues with Night Owl's cameras, which seem to constantly display "no signal". I even tried purchasing Night Owl's suggested stronger antennas, but this didn't remedy the problem. To add insult to injury, I have also experienced difficulties with the app, which often malfunctions. I opted for the set with speakers, but the quality is so garbled that I can hardly understand what's being said. As a consumer, I expected better from Night Owl, and have been highly disappointed thus far.

This review is concerning the customer service provided by Night Owl, a company that specializes in security systems for residential and commercial properties. While the brand offers a range of innovative and high-quality surveillance solutions, the lack of support for older systems is a significant drawback.

When dealing with security systems, it's inevitable that you will face issues at some point. It's comforting to know that you can contact the customer support team for assistance when these problems arise. However, with Night Owl, it seems that this support is not extended to systems that are over two years old. This is a major letdown for customers who have invested in the brand's products and do not wish to replace them every other year.

The lack of support for older systems may also suggest that the company is more focused on generating sales from new installations rather than ensuring customer satisfaction. This is particularly concerning since security systems are not cheap investments and should provide long-term benefits and support to buyers.

To fully service and support their products would mean that customers can rely on the brand for years to come, knowing that their investments are supported and maintained at the highest standard. So, it's a shame that Night Owl has chosen to neglect this aspect of their service.

In conclusion, while Night Owl offers excellent security systems, it's disappointing to see that their customer support is limited in its ability to assist with older systems. Hopefully, the brand will take note of this feedback and work to improve this aspect of their service in the future.

I'm writing this review to share my experience with Night Owl and their website, nightowlsp.com. Unfortunately, I cannot recommend their products because of the lack of customer service and very rude interactions with their techs and sales department.

Upon trying to reach out to customer service, I found it difficult to connect with anyone that could assist me with my concerns. This made me feel very frustrated and undervalued as a customer. Furthermore, after several attempts to try and return the product I purchased, I felt largely unsupported by the staff. This resulted in me making the difficult decision to keep a product that I was not entirely happy with, ultimately wasting over $300.

In regards to the quality of the product, I cannot deny that it might be of value had I only received a better support team. It's true that a good product is not enough if the customer service is lacking. Overall, I certainly would not recommend working with Night Owl, nightowlsp.com, or purchasing items from their website given my experience. Hopefully, the customer service and support will improve in the future to resolve the issues I and many others have faced.

I recently decided to invest in some home security cameras and decided to give Night Owl a try. Unfortunately, my experience with nightowlsp.com left a lot to be desired. I purchased two separate cameras and attempted to connect them to my Wi-Fi, but it was a total disaster. Even after upgrading to an XP 7 modem, the cameras still wouldn't connect.

I reached out to both Xfinity and Night Owl for assistance, but it took multiple back and forth attempts to finally reach a conclusion. Sadly, the verdict was that both of my cameras were not functioning properly. It was an incredibly frustrating experience, as I spent hours trying to troubleshoot and get them to work with my Wi-Fi to no avail.

Overall, I was really disappointed with my experience with Night Owl. The quality of their cameras might be great, but if they can't even connect to Wi-Fi, they become pretty useless. I'd caution anyone considering a purchase from nightowlsp.com to be aware of potential connectivity issues, and be prepared for a long and trying process if anything does go wrong.