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Mobile & Cell Phones Complaints | Page 4

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Vodacom / unwarranted cell phone suspension

Madeleine Pieterse on Nov 30, 2018

After paying an amount of R 745 via EFT to Vodacom on the 22nd of November, my services were suspended yesterday due to " arrears". I phoned their customer care line only to be treated with disdain. I informed them that I have proof of payment but due to my service being suspended I can't...

Kogan Australia / samsung mobile phone

Beverley Faataape on Nov 29, 2018

Good afternoon... In January of this year, my family bought a Samsung 8 mobile phone for my birthday..(l am in my seventys) so even sending my complaint is a bit difficult for me, as I am used to talking face to face, so anyway I will give it a mobile phone has screen burn, I took it...

Fido Mobile / employee behavior

Nour 123 on Nov 29, 2018

I went to the fido booth at the montreal trust center on novembre 29, 2018 at around 8 pm. The two employees were very rude and unpleasant. I asked them very politely how I can change my plan and although I was speaking in french (because my english is bad), the girl replied in english and...

Vodacom / network

Hannes Nolte on Nov 29, 2018

I've been a loyal customer of Vodacom for 14 years. I've spent almost half a million rand on Vodacom accounts. I have no cellphone reception and now assistance from Vodacom. I'm running two business's from my property and I'm losing a lot of clients and money because of Vodacom. I've got...

Cell C / paid up contract

Mfundo Mfundo on Nov 29, 2018

Dear sir/ madam On 13 December 2016 between 09:00 and 10:30 I phone customer center requesting settlement amount of my two contracts cell phones, the consultant gave me the total amount of R666.00 and R1032.67. I paid the amounts in full on the same day about 11:00 and 11:30. I faxed the...

AliExpress / phone

Kadi.m on Nov 29, 2018

Order #[protected] Seller does not want to send item from 11.11 sale. Ask me to cancel order and reorder at higher price. This is false advertising. Item is in stock but still seller won't send. Other customers also complaining about this seller. I contacted customer service but they said...

Vodacom / blocked contract sim card

ltsiame on Nov 29, 2018

My vodacom sim ([protected]) has been blocked, it has been more than three months and the unfair part is that, debt order has been running as normal but sim is not functioning l have tried to get help at ermelo branch to seek help but nothing seems to come right. Please assist as l can't...

Asurion / cellphone

mmwight on Nov 28, 2018

I am so unhappy with Asurion right now. In October my daughter dropped her phone and had to have it replaced but the first phone they send did not work but they sent her a phone that arrived the next day that did work. Now it's November and my son broke his phone. Submit a claim on...

Cell C / cell phone upgrade - wrong cell phone delivered

Lm on Nov 28, 2018

I received a call on 15 Nov from a sales agent named Riaz, who sold me a Samsung J6+ 64 gigs. The phone was delivered to me on 19 Nov however upon checking the package it stated it is a 32 gig phone. Phoned Riaz who said "take the phone to any Cell C store and they will assist". Which I...

Dollar General / wireless gear sync & charge cable return

Jd on Nov 28, 2018

A few minutes ago I went to the Caruthersville, MO Dollar General to return a 6 ft. Wireless Gear Sync & Charge Cable for iPhones (Model #G0536, UPC [protected]) and I was told I could not return the item without a receipt. They said they would accept absolutely no returns without a...

DU / customer service

Menn on Nov 28, 2018

I had a bad treatment, misbehavior and complained no body cared or followed up. Do shameful and disappointing I had an issue then promyyo br contacted by a supervisor never did Then customer care hang up phone many times when I called So disappointing and then filed s complain 3 times no...

CeX / / reference: ej148312

Jadakyss on Nov 28, 2018

I purchased a HONOR 9 HANDSET form CEX. It was sold to me as A GRADE (AS NEW), although it had no box and I was given the wrong charger lead (no plug). The lead it came with was an LG one which did not fit. I had to visit the store to get the correct charger for the phone, where I wa...

Telkom SA SOC / the service from kamogetswe lephalo and the error billing for contract.

Livhuwani on Nov 27, 2018

Hi I spoke to your consultant on the 26/11/2018 after working hours I had to cancel my contract due to her not seems to understand my enquiry she shouted at me, when I requested to speak to the manager she put me through to the wrong department. I have to call telkom every time to correct...

MetroPCS / unethical practices

Ken Straley on Nov 27, 2018

Last weekend, my wife and I took advantage of a good deal offered by Metro and switched from our previous carrier and bought new phones too. We left the store feeling very good about the experience and our purchase. Unfortunately, we had no service anywhere in our neighborhood, which wa...

The Foschini Group / cell phone malfunctioning

TebogoLesiba on Nov 27, 2018

To whom it may be concerned I bought cellphone (Hisense U962) of the value of R999.00 on the 14th of September 2018, at Foschini Sunnypark (Pretoria). Two days after the phone started to malfunction, it was always hot, when I charge it for few minutes it became hot, when im on social media...

Virgin Mobile UAE / my sim plan is not activated

Shahy on Nov 27, 2018

Hello, I am a Virgin Mobile UAE user. I have requested a transfer of my mobile network to Virgin Mobile. I received a temporary number immediately with the selected plan(minutes and internet data). For the past few days my plan stopped working but my original number is already...

Vodacom / bad branch service

chesam on Nov 27, 2018

I have been to Vodacom Canal Walk and after spending an hour and 30 minutes with ticket number T136 I asked the assistant that worked at the entrance what is happening as I only wanted to do a sim swop, she then said that she gave me the wrong ticket and I was issued with a new ticket...

Telkom SA SOC / mislead and lied to for sales by liaisons and staff

kashifasimon on Nov 27, 2018

So a friend and I got a nice phone from Telkom over the black Friday weekend. Yeah, we both walked out with what we thought we were clear on just having purchased. To cut it all short, Does the New Mate 20 lite support wireless charging? According to the probably 5 sales assistants, and Huawei...

EMS Express / missing parcel: eh002815825sg

Hadray Stuurman on Nov 27, 2018

This is the last update. Item never arrived: Destination : south africa Origin : singapore [protected]:00 Speedpost service centre, received at air transit centre [protected]:00 Speedpost service centre, depart from overseas processing facility [protected]:00 Speedpost service centre...

MetroPCS/Smart Pay Lease / approved then not for a$450.00 loan for a phone

Shannon Felland on Nov 26, 2018

I bought a blade zte from metropcs several months ago and a month after buying it I started having problem's with it, so after not getting any relief after several calls I was told my only choices to replace this phone that I paid $160.00 for is to spend another chunk of my social. Sec...