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Motorola Customer Service


Motorola Mobility LLC

222 W. Merchandise Mart Plaza, Suite 1800
United States - 60654

Customer Support Phone Numbers

Mon12:00 AM - 12:00 AM
Tue12:00 AM - 12:00 AM
Wed12:00 AM - 12:00 AM
Thu12:00 AM - 12:00 AM
Fri12:00 AM - 12:00 AM
Sat12:00 AM - 12:00 AM
Sun12:00 AM - 12:00 AM

Motorola Complaints & Reviews

Motorola / mbp36xl baby monitor

beals1978 on Oct 24, 2018

Baby monitor stopped connecting with the eye, was constantly in a reconnecting mode with loud beeping noise. Contacted warranty support. Binatone is the 3rd party provider. They tell me I have to file a claim and the claim needs to be approved. It was approved and I was instructed to send...

Motorola / baby monitor mbp855

Fabio Simoes on May 19, 2018

I have a baby monitor model MBP-855CONNECT that is presenting problem with the night vision mode. We started using the baby monitor in early April/18 and everything was working perfectly. After 2 weeks of use, the night vision function has stopped working correctly. I've done the...

Motorola / android 7.1.1. phone

Nelliot79508 on May 3, 2018

Horrible battery life; have done everything and have taken it to Verizon; I turn off Wifi during the day (I have it in my home), have taken off some apps I have installed, I don't stream music or watch You Tube videos or TV, I use it primarily for work. SInce week two of owning this phone...

Motorola / moto 360 smart watch

Shiraz Mirza on Apr 19, 2018

Respected on line services I ordered on 26 march 2018 motorola MOTO 360 smart watch from KSA riyadh. I recieved after 3 days. Shipment no. [protected]. When i recieved watch i surpriced to see packing on the outer packing box there were noon stickers except When i used thi...

Motorola / motorola rewardpromo scam

Zidani on Feb 4, 2018

I am contacting you regarding the reward promotion for Motorola Z2 force phone during 2017 Christmas. I had purchased the moto Z2 phone from Sprint and I had submitted the purchase information to moto reward promo for the free moto Z2 Force projection. When I tried to get the status of the...

Motorola / moto e4 metropcs

Janet Planet on Oct 28, 2017

Ever since I purchased this Moto e4 phone from Metro PCS 9/26, its been one nightmare. My problems include everything from major sound issues, emails coming back after i delete them, no emails coming in for 5 days, no microphone icon, (it just disapeared), no ring sound when calling people...

Motorola / motorola mobiles phones

Nageswararao kudaka on Sep 5, 2017

I have purchased two mobiles with a great ambition but it is an unfortunate thing that the two mobiles have put in west papaer basket for which the mobiles are not working with in one year with various parables like heating of phone, damage of charger etc. I would like to tell you the same...

Motorola / my moto z play media volume. issue

Moto z play on May 11, 2017

Dear, I have put my mobile moto z play in bhopal-based service center satyam mobile and computer on 24th april 2017 for the media volume issue problem, which has the sheet no. srb2x0631704240008. you can tell me how often motorola servis center the last time I had to go for my mobile no...

Motorola / motorola phone l703m dect 6.0

Fred King on Apr 18, 2017

We purchased this phone in March and set it all up and everything worked OK. We live in a condo complex and people buzz our condo and we press 9 and let them in. That is, until we bought your phone. Unbeknownst to us, it doesn't have the feature that allows us to let people in. Now, we have...

Motorola / moto g 4 play

chico47 on Mar 31, 2017

Hi there I purchased a moto g 4 play and try to activate the cell phone by Verizon did not work, no voice, I couldn't call or receive calls, talk to Motorola at 1800-734-5870, they told me to sent the phone to them, to the TEXAS location, they send me back a cell phone, this phone that they...

Motorola / moto g⁴ plus cell phone

nagymama on Feb 6, 2017

I ordered Moto G⁴ Plus cell phone on 1/30/17. Motorola canceled my order, but the $324.44 is still holding on my credit card. A week later!!! I called Motorola and the customer serv rep informed me that they cannot deliver to a PO Box, but I gave them my UPS Store address, which is the only...

Motorola / moto z android

ebbiebrown on Jan 27, 2017

I have never complained about a product even when it was problematic. However, I am so disappointed in this product. I bought my phone at the end of Nov 2016. It is now 1/27/17 and my phone will NOT TURN ON AT ALL. I am a single parent that has to drive several miles a day as well as thi...

Motorola / chat support / customer service

Sheeree on Dec 21, 2016

Don't trust the troubleshooting of the chat support agents. They are i####s! The woman I got on chat walked me through steps to fix my fullscreen videos flickering and she did not inform me that one of the steps would delete my contacts. I called them back after noticing my contact...

Motorola / regarding repairing of my phone

Arjun Singh on Dec 1, 2016

hi, i've submitted my motorola xplay 32 GB phone for repairing in service centre on 25th october 2016 they told me that phone will be repaired in 20-25 days maximum. then after i has continuous follow-up on mails customer care but they not giving proper response till date, last update...

Motorola / mobile moto g rd gen

aayush08 on Aug 28, 2016

I own one Moto G3rd gen purchased on 20th August 2015. I started facing issues with my mobile for battery not charging on 1 july 2016 and visited service center for its repair. to B2X, Rani Bagh termed as official service center for repair of Motorola Mobiles. Firstly people there are Fake and...

Motorola / moto g (3rd gen)/ too much delay/ not replacing or refunding money.

priya92 on Jan 27, 2016

My complaint number is 151215002382. I purchased Moto G (3rd Gen) XT1550 LTE -16GB White handset on 26 October 2015 from Flip kart. Within one and half month it started giving problems as it got switched off and didn’t get started and so I finally took it to Motorola Service Station...

Motorola / moto g 2nd gen mobile phone - imei no 353326064463179/ work order no ysr/mg/15/00888

avdnth on Oct 31, 2015

I have given moto g 2nd gen mobile for repair at mysore karnataka india service centre on 15-09-2015.This mobile was purchased on 10-02-2015 through Flipkart online. i have complained to motorola several times for the delay . But no body is bothered to reply to my mails Or call back to me...

Motorola / delay in repairing my mobile

Partha Sarathi Sahoo on Oct 1, 2015

JOB no: AMSKOL002156 My mobile stopped working 70 days ago. I gave it to a service center in Kolkata. They told it will take a week, another week and then another. Its been 70 days, they still are refusing to give a dead line. They are stating the same reason 'parts not available'. I have...

Motorola / moto x 2nd gen

rblinhart on Jun 20, 2015

Motorola updated phone and now there is a black bar across the bottom where the navigation buttons are visible all the time. I don't like this update because when you are playing games on phone this bar sometimes pops out and stays on and can't access items on the right hand side of screen...

Motorola Droid Razr / more than 17 days item still didn't receive

GuinCarlo on Dec 10, 2014

I ordered Motorola droid razr xt912 and was delivered to me last 17 November 2014. UNFORTUNATELY, the phone is not working, defective, no use, and has dents on its side. I remained calm and just call them for an exchange and they pick it up on 23rd November. In this regards, they informed...