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241 complaints
39 resolved 202 unresolved
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Tagged - Unauthorized credit card charges..

There were 3 unauthorized charges on my card last 4 digits 5724 from tagged for unknown features.there were 2 in April and 1 in May for the amount of 1.49. I would like to receive a full refund for all charges as soon as possible please, i would also like to cancel any subscription my card my have been signed up for. Please contact me at [email protected] thank you

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C
6:00 am
Verified customer This complaint was posted by a verified customer. Learn more

Tagged - Deactivating account with no reason

So, a friend referred me to the app, I joined signed and started eating diamonds. Been streaming ok. No vulgar language, my 7 pics are only of my face, therefore I know I didn't violate any of their rules.

An hour after streaming,I try to log in, my account is no longer active? Really..this makes zero sense how tagged can just deactivate your account for no reason,no warning and no proof as to if you violated their rules. If this is how they do businesses/ran the app it's very annoying.

My account email is: [email protected]

Desired outcome: Reactivate my account and do your investigations thoroughly before going around deactivating when people are working hard for their diamonds. Acc email: [email protected]

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10:02 am
Verified customer This complaint was posted by a verified customer. Learn more

Tagged - Account cancelled without any reason

I created an account on March 5 on Tagged, and within 3 days I was not able to login to my account.

I contacted their support team on March 8 and asked them why I'm not able to login to my account. On March 9 I got reply saying just my account is cancelled without mentioning any reason.

Then I enquired about the reason for cancelling my account, but haven't got any response till now.

Desired outcome: Please reinstate my account or atleast give me valid reason for cancellation of my account.

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Support bay data new mail account [email protected]

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E
Apr 02, 2022 8:21 am

Can't sigh in my tagged account is asking me for a code

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M
10:10 pm
Verified customer This complaint was posted by a verified customer. Learn more

Tagged - Premium Membership Deactivated

February 21, 2022

Good Evening

My account was deleted and reactivated twice. 2/17/2022

There were no violations however I believe what triggered deletion of my account was the photos of my newborn grand daughter’s and toddler gran daughter.

A Tagged Support member emailed me stating subsequent to me contacting Tagged. The support member stated that after reviewing it was determined that it was wrongfully and my account was reinstated.

In the middle of being signed in and active just moments ago … my account was deleted by someone once again and there were no violations incurred.

Please see the uploads of the correspondences of which a member stated that if I had any more future problems to contact in my account will be reestablished again.

Thank you Appreciatively

Desired outcome: Please Reinstate account as I was also advised if I had any problems to reach out to Tagged again to reactivate

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Update by Ms Gee
Feb 22, 2022 8:14 pm

🆘 February 22, 2022

Re: Account Reinstatement

My Premium membership is paid until April likewise.

I’ve had this social media account since 2013(so it has sentimental value to me and I like that I can retreat back to it it is serves a purpose of mental therapy for me whenever I’m going through a lot of things in the real world)

I have never Violated the terms by submitting, posting nor commenting

Is sexually explicit;

May pose a privacy, security or safety risk;

Promotes or glorifies gang activity;

Promotes violence;

Promotes "Get Rich Quick" schemes or other disallowed business ventures;

Promotes any unlawful activity;

Is the property of others

I’d like to request QUALITY ASSURANCE team or special services Member to review to see that I DID NOT submit any of the above Violations ⚠️🚫

Concluding to Reinstate my long time Tagged account that was deleted maliciously and wrongfully not having any reasons as to violating the TOS with TAGGED.

They responded back with no explanation as to what continent I violated which I know this is wrong poll because I did not violate any of the terms and I need to have my membership refunded back to the method of payment expeditiously

Thank you

Appreciatively

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1:35 pm
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Tagged - Tagged account

2ND EMAIL FROM ME TO TAGGED SUPPORT WITH NO RESPONSE REGARDING MY TAGGED ACCOUT February 17,2022 Please reinstate my Tagged account. I reached out because for some bizarre reason I was receiving generated messages that said I had profile photos that were violation. However none of my photos had violated the Tagged Protocol. I feel this was some type of...

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Tagged - Ik ben maandag 14-02-2022 gehackt

Mijn clint 6010218049 is maandag 14-02-2022 gehackt, ze hebben al mijn goud weg gehaald terwijl ik er niet was, iemand heeft in mijn account ingebroken bij mijn 6010218049 clint, ik hoop dat jullie dader nog kunnen vinden zo dat al mijn goud weer op mijn account terug kan komen? Ik kwam thuis na mijn werk en heel mijn account was leeg ik schrok me bijna dood, ik hoop dat jullie dader als nog kan vinden die dat op zijn geweten heeft, mvg clint profiel

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11:36 am
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Tagged - Tagged cash claim rewards

I attempted to cash out $200 using my 80,000 diamonds I earned from streaming & I didn’t receive a dime. My pay pal email address is [email protected] on a Jan. 28. 2022 @ the times between 10am - 1pm is when I tried to claim my cash rewards & also delete my tagged account. I checked my pay pal & the money isn’t there but the 80000 diamonds has been...

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A
5:46 am
Verified customer This complaint was posted by a verified customer. Learn more

Tagged - Pets game

My Name is Alex Herrera Fron Phoenix, Arizona, USA. I have been a Member of Tagged for over Ten years, and have never been Scammed out of 4.6 SV Cash and 5.6 of Assets on this Game. I have Spent so much cash playing this game and for someone just to come along and Take it in less than 5 minutes!. I hope you can Help me recuperate some of my Earnings so I can continue on this Site that I love. I have made my Account Secured just making sure this does not happen again. So many of my friends have gone thru the same as me and told me to contact you. I pray, you are able to help me. Thank you so much.

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5:50 pm
Verified customer This complaint was posted by a verified customer. Learn more

Tagged - My notifications aren't showing up to my profile

I just sent my third email to Tagged today and they clearly keep ignoring me. They responded to my first email but now continuously keep ignoring me without solving my profile. Reading other people's complaints which I knew nothing about puts it all together for me. Now I understand that this site has gotten out of control. There taking peoples money, deleting profiles for no reason etc. All I ask was why I'm not getting my notifications on my profile, while there coming to my email? I would suggest anybody to find another app because this app is going down hill. If I don't hear anything back by tomorrow I'll be taking it a step further since they feel invisible.

Desired outcome: For all my notifications to show up on my profile

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9:35 am
Verified customer This complaint was posted by a verified customer. Learn more

Tagged - Social media

I tried to get into my account on Tagged and the thing was just gone. I tried to forget password because it had been on automatic and had forgotten it
Got in and they started me all over again. Had had the account for years and all my info is on it andI was worth over 6, 000, 000sv on Pets. This is just Bull and I want my old account back. Any help would be greatly appreciated.
Robert Bell
[email protected]
Pets name is Robby B "Cowboy Nation"
Thanks again

Desired outcome: My old account back.

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12:11 pm

Tagged - My gold balance was suspended for no reason at all .

My gold balance was suspended for no reason at all and given a negative one million to pay ...without a reason or explanation as to why, my last gold purchase was in August 2021 and the transaction was ok and I got gold coins in return ...I have been buying my pet with Gift diamonds given to me by friends who we play pets with and converting the same to build my pet...please let me know the reason for such a hefty suspension ..my email is [email protected] please update me what went wrong so that I can delete the app

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11:51 am
Verified customer This complaint was posted by a verified customer. Learn more

Tagged - Temporary suspended from purchasing premium

I made the purchase yesterday December 1st, 2021
Someone put me in the negative and I had that taken care of. And it still says I can't do anything even sending gifts! My email is: [email protected]
Please take care ASAP

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2:54 pm

Tagged - Google pay

Why is it I can only use Google pay to subscribe? That is the worst thing I've ever had to do! I don't have and will not use Google for paying anything! I'd either just use my own credit card or debit card and I will not link anything to Google! But since that is the only way you allow people to buy in then I will most certainly not join your subscription service ever! I hope that getting gold has changed to that but if it has you won't get any more money from me!

Desired outcome: Give more options for getting your subscription!

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J
8:48 am

Tagged - Charge on my debit card!

I've received a charge on my debit card a few minutes ago from tagged, need that money back NOW! No clue what this is and I want this to never happen ever again! Email response to [email protected] Someone took my money without permission, I need my money Back!

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12:36 pm
Verified customer This complaint was posted by a verified customer. Learn more

Tagged - I want to restore my deleted account.

Dear Sir/ Maam

Kindly look into the matter that I lost my Tagged ID third time, my tagged user id is 6146255352, earlier tagged name was Sweety Agrawal now turned to Charming Ghost.#255352.

I had few diamonds in my ID too

I request you to please restore my ID. This is a genuine case of sabotage by any other person in Tagged. It becomes painful to handle. So, please support genuine players here.

Thank you for your support.
Regards
Sweety agrawal

Desired outcome: Restoration of my tagged account.

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1:00 am

Tagged - Account was canceled

Hello I'm new to tagged Please take action my tagged account was cancelled and is not available any more. Without notice or anything I have not sent any photos nor have I disregarded any of the rules and regulations. And if I did I apologize it was not intentional and it won't happen again but I don't know why. I don't want to file complaint but the tagged support itself didn't responding yet about the issue.I Lost friends in tagged that's my major concern and also I have pending cashouts there. Its hard losing that account without violating with any terms associated on that app. And lastly the cancellation system of tagged is not a good idea they need to verify and check first before cancelling someone's account. Hope this will served as a peace of advice to that app, because I am not only the one who complaining about this cancellation please help get my account back
Email ;[email protected]

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4:07 pm
Verified customer This complaint was posted by a verified customer. Learn more

Tagged - tagged.com account deletion

a few days ago my account was deactivated due to violation of terms. which I never committed. and now I no longer have my account. i have asked what I have done as I have not done anything that was listed in the tos upon securing an account. i have asked that some one look into this and all I get is
below even though I have never done anything.
Tagged Support
3:12 PM (51 minutes ago)
Hello, Your account has been canceled due to violations of the Terms of Service. -Tagged Support ---- On Wed, 29 Sep 2021 13:25:52 -0400 "H

Desired outcome: i would like to be able to have some one actually look into my account and describe when and how i have voilated the tos

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12:06 pm

Tagged - You guys deleted my account and I was just laying in bed talking I had 200,000 diamonds all gone for no reason or a caption at most

You guys simple banned my account while talking to people about weed abs where there from there was no nudity at all or bad language why did you guy delete my account [email protected]

Then you guys want me to talk a lot in the message but there's nothing to say you guys band me for nothing and took the lil money I had abs invested into you guys wonderful site.. well I thought it was great tell you stole my diamond over nothing hopefully we can resolve this and get my diamonds back

Desired outcome: Reinstatement of account

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Tagged - Locations

I have been on tagged for a few years now and I never seen a site who keeps changing my location im in new york so I should see people in new york not texas not mo not all the way in west bubble I even fix the location on it and it still `show me people that I will never be interested in or tagged use to let you post things on the time line like hello to everyone hows your day going and people can like or comment on jt or someone can say hi hows everyone day going and you can comment or like the post I dont know why that post bar was tooken down so people from all over the world can post I hope the update to this app is better than the last up date im trying to update my app now but its not letting me update my app

Desired outcome: fix locations and fix update my phone its not updating im updating but the app is not responding properly

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A
9:33 am

Tagged - My account got deleted for no reason

Tagged deleted my account for no reason, they said I violated but that was a lie I put alot of money into that account and now they stole my account. I want either my account or all the money I wasted on that app, so please help me get my account back I never was naked nor did I ever bully someone. Tagged just delete accounts for no reason and that's not fair

Desired outcome: I want my account back

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