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Zong Pakistan Customer Care Service

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Complaints29
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China Mobile Communications Corporation

CMPak Complex, Plot № 47, Kuri Road, National Park Road, Chak Shahzad
Islamabad
Pakistan

Customer Support Phone Numbers

310(From Zong Number) 3 3
North
 
Islamabad
Red.Co Plaza Blue Area Islamabad

Rawalpindi
Plot № 104,105 Hafeez center, opposite city center Saddar, Rawalpindi

Peshawar
Marhaba Tower opposite Usmania restaurant University road Peshawar

Jehlum
Empire plaza, near Ladi's Mart, machine mohallah № 3, JADA Road Jhelum

Abbotabad
Abbotabad Business complex, Supply Bazar, Manshera road - Abbotabad

Mardan
Plot № 07, Survey number 128, Mall road - Mardan

South
 
Quetta
CMPAK Office Near Fayyaz Lab, Jinnah Road - Quetta

Sukkur
Shop № 421-422.C Minara Road Sukkur

Karachi Concept Store Clifton
GPC-1, Clifton Block 5, Bilawal Chorangi, Adjacent to BBQ Tonight Restaurant, Karachi

Karachi Gulshan
Gulshan-e-Iqbal Opposite Batul Mukaram Masjid

Hyderabad
19-20/2 B/2 Auto Bhan Road Near Petrol Pump, Hyderabad Railway ECSL, shop № 05

Karachi North Nazimabad (Hyderi)
Plot № D-02, Block No. D, Sector № 2 North Nazimabad Karachi at Main Five Star Chowrangi

Central
 
Sialkot
Lucid Tower, Opposite Christian Hospital Paris Road, Sialkot

Gujranwala
Near Traffic Police Office, GT Road, Gujranwala

Lahore
6-C/3 WB Mall Near Hussain Chowk opposite Raja Shab, Noor Jahan Road Gulberg 3 Lahore

Gujrat
Rehman Centre, Near Govt. College for Women, Fawara Chowk, Gujrat

Lahore Railway
Railway Plot № 1, khasara № 8317/7917/7 McLeod Road, Opposite Metro Hotel, near railway station
 
LUMS Lahore
LUMS Lahore - Opposite Supper store

Faisalabad
Lucky Plaza, 213 Main Susan Road, Faislabad

Multan
Multan Arcade, Main Katchery Road Multan

Sargodha
Parhar Plaza, Railway Road Sargodha

Sahiwal
511/BVII, Jail Road, Civil Lines, Sahiwal
Plus

Zong Pakistan Complaints & Reviews

Zong Pakistan / balance

Am
Jul 10, 2019

Sir may nay aj es no 03149373804 per Malaysia say balance bhej dia awr tore bad jb deka to balance nahe ta awr package be activate nahe howa . kia waja hay moje reply chahye .es say pehle mahene may buhut acha chala leken pata nahe abhi kia hogia . Pakistan may internet ke bhane logo ko...

Zong Pakistan / my sim credit issue

Wa
Jun 20, 2019

Hi, I have an issue with my sim credit. My zong no. Is 03128440369 . This number i got along my Hec laptop. This number is only be used for hec 20gb net pakage. Well some days before i recharded 8 cards and my balnce was 712 after some days i recharged two more cards but when i checked my...

Zong Pakistan / service

Da
Jun 18, 2019

اسلام علیکم سر ہمارے علاقہ واحد گڑی پشاور اس میں ہمارے پاس زونگ کی ٹاور لگا ہے سگنل بھی فل ہے اور کام نہیں کرتا اگر یہ مسئلہ اس طرح چلتا ہے اور حل نہیں ہوا تو ہم اپنے خاندان اور علاقے کے لوگوں سمیت اپنی سم کو یوفون میں تبدیل کرینگے.

Zong Pakistan / zong

Sa
Feb 23, 2019

Are you good for only taking the money or can you provide decent internet services for once?? I can't watch an online video at lowest resolution using your shit internet... So called 4G while it's worst than 3G... But when it comes to taking the money from our pocket to your own, it is the...

Zong Pakistan / network issue

Wa
Feb 22, 2019

Zong network poor coverage very low signel, 3g, 4g doesn't work, and most of zong users are converted now in ufone network, at kach kaot asad khan surrani district Bannu, please take a serious action against them. The tower location may be (basia khel/Bazid jan kala) Surrani, As well a...

Zong Pakistan / slow internet and worst customer service

Mi
Feb 12, 2019

Hi there, my zong 4g device was working really slow for about 2 weeks, I could not see any videos without buffering. But I was facing real issues when I had to visit certain websites and they cant get opened because my internet service was slow... So I tried to reach the customer care...

Zong Pakistan / internet coverage

La
Feb 12, 2019

Sir mere is number 03002132152 par internet ki coverage thek tarah se nhi ati. Ziyada tar 2G ki coverage ati ha. Main ne yeh number sirf internet ki waja se zong par convert kia tha. Lakin is par internet thek tarh se nhi chalta jis waja se mein is ko use nhi sakta. Please ap is ko check...

Zong Pakistan / to block several numbers because they are threatening and using abusive language

Lu
Jan 19, 2019

They called 4 times used abusive languages and were threatening to me they called 4 times in morning these numbers are 0310-8692382 at 8:51 am, 0313-9287915 at 8:22am, 0316-0747826 at 8:22am, 0316-9892235 at 8:21am. These were the numbers and time they called on my mobilink number...

Zong Pakistan / weak cellular signals and 4g service

Ga
Aug 22, 2018

Dear Sir/Mam, With reference to above mentioned subject i would like to request your technician for the improvement of very weak signals of ZONG at my Home. Moreover as it's a urban area therefore kindly do the needful at priority basis. Please find the below adress of site...

Zong Pakistan / unauthorized charges

Us
Jul 04, 2018

sir i had activated weekly hybred package at 5.15pm at 2nd july after that i had used internet on 3rd july my 261 rs are deducted i take informtion frm 310 they told that my balance is freezed will be release soon but i had not recived today i called to 310 they said your balance is deducted you used internet although i had package kindly look this

Zong Pakistan / signal strength

Ak
Jun 18, 2018

To, The director, zong, Sir, This is to inform you that I want to install mobile booster/mobile tower /wireless tower. This is most suitable location for your mobile/wireless booster installation. If you have any chance to implant the booster of zong, I will provide this place for...

Zong / mobile sim fraud

Is
Apr 10, 2018

I visited M/s Zong's Bahadurabad, Karachi franchisee on 31st March & requested for a new number (03162060423) on the prepaid service. The person (Asad) at the franchisee office told me that the requested number was only available on the post paid service & for which I had to pay Rs 1000 ...

Zong / Fraud binding of booked numbers

Re
Dec 13, 2015

Dear Sir, Please check below numbers I was booked that numbers from our CRM loging CFTOP00002 12 nov 2014 with below nic no and ticket no. 3166000840 1620064080852 428078001 3166000940 1620064080853 428078046 3166000970 1620064080854 428078054 3166000980 1620064080854 428078058 3169000466...

Zong / Troubling to make a miss calls and sms

Ba
Oct 15, 2015

Dear sir, 03162332145, 03159214714 making me a big troubled he making me a calls and giving me a thread messeges on call and sms . And he also take my call history from zong and sms record and take my realtives number making a calls too them also and giving a thread messeges .. When i wa...

Zong / wrong miss call /bad sms

Na
Oct 17, 2013

I am zong user unfortunately...and i have a complaint for zong user customar he is giving to me threat /& bad /shame full calls and his number is 03110266978 because of his miss call /bad sms im very upset & disturb please kindly fastly take action against this number block the sim...

Zong / no. teasing on family no.

Iq
Jul 30, 2013

03118225808 ... this no. is on my family no. from a long time... i submit this no. in my screened list on nokia cell 1606.. i got fade so kindly approve my complain against his no. thank u...

Zong / the zong number is teasing me from last two days

Sh
Oct 14, 2012

hello.. this (0313-7923423)number is teasing me from last two days by some missed calls and messages. i don't know why you guys can not look in to the matters .why sold your products without verifying the genuine person.this is so shameful for you.everyone can easily bought your damn...

Zong / sms sendind

Ff
Feb 02, 2012

when i send the sms on this number 03005016260 msg send but not received on that number. problem only on this number and same from this number kindly slove it. thnx.

Zong Tower / Installation of tower without permission

As
Sep 17, 2011

Zong, A china mobile company working in Pakistan is installing mobile phone tower illegally. They never asked for permission from neighbors or resident of the area. Please note that this is a residential area. Installing location is: A 10, row A, Gulshan-e-Kaneez Fatima Block...

Zong / this number is teasing me some few days

Wa
Mar 15, 2011

Respected sir My number is 03133563535 and this is my second complain about this number sir I am very up set for this no 03156413453 this such ridicule number was teasing me last few days so much through sms and this person afraid me some abuses, when I tell the franchise they just say you...

Zong / Unauthorized Charges

B
Jan 06, 2011

I recently received a cell phone bill for over $600. Our monthly bill is usually $145. The extra charges are all on our 13 yr old sons phone. I have seen the comments from a previous posting about this company and others targeting minors and I totally agree. I googled this company and all...

Zong / Complaint for fraud

Zi

I have been using zong prepaid for some time then I started using internet apps on my mobile i.e. google earth so I went to zong office to activate postpaid service with flat rate internet charges. There CSR (Aqib Shahzad) said that I should use flat rate package on my prepaid package...

Zong / continuos false statements of chakwal frenchise office

Ma

mr.adnan sales manager is a lier .i got zong cell fone with package of 1000 minutes and 1000 smsai made the payment and got the set.after loading the pakage it was told to me that such pakage is restricted to 15 days which is quite non sense .i was infoemed abut 15 days restriction...

Zong / Therat/shameless/Bad SMS

Ra

I m Ehsan Ahmed Khan a zong user No.03126034295 is threading, doing shameless SMS and also miss cals on my Telenor number(03457543515). The above mentioned Zong number user send Shameless and therating SMS at 17.43 PM Dated.30/01/2010 and do miss calls at at 17.24 pm dated;30/01/2010. Kindly...

Zong / Unauthorized billing charges

Cs

I received a bogus charge of $9. 99 on my t mobile phone bill from zong. I never received nor requested any service from Them and my cell phone carrier says they can not remove the charge! What gives! Can anyone from anywhere now cost you money by simply calling your cell number? What a scam!

zong steamroller / never got my order

Th

i orderd my pipe august 14th they said it was shipped the 15th i put 2-3 day shipping and never got my order. i looked up online and they are known scamers. i wish i looked erlier.

Zong Pakistan / Bad and Shameless Calls

Za

im Telenor user...but i have a complaint for zong user customar he is giving 2 me threat /& bad /shame full sms and his number is 03137929956 bcoz of his miss call /bad sms im very upset & disturb plz kindly /fastly take this compliant...

Zong / weak signal

Sa

03007856442 is my zong number and when light is off there is no signal and when there is light in our city then signals are strong in qaimpur<teh. hasilpur distt. bahawalpur> kindly correct it<br /> sajjad ahmad<br /> 03007856442

Zong / zong bad service and support

Ra

03132715563 is the number who is always make a wrong and ambiguous calls and sms.. their ### manager and supervisor are always said for their policies i register their zong complain in the board of director of telecommunication and MQM sector 90 remember. i will diagnose all the detail...