Car Dealers Complaints

I'm so frustrated!!! I'm trying to remain humble and calm... but today I have had enough!! I've had my car going on 3 years never missed a payment nor have I ever been late in my car note... my car had been in and out the shop going on 3 weeks now and today makes a week I been without a...

We bought a 2013 Ford Focus In February or March of 2016. I have had to bring the Ford Focus back at least 4 times that I can remember. They continue to "fix" the same thin every time I bring it back. We called yesterday and asked if they could fix the transmission and the response we got...

20 June 2017 This is the worst service I have experienced at any dealership! I dropped my truck off at 0830 for a 915 appt. I was getting a oil change and a few minor maint issues fixed ( new multifunction switch and fan knob problem). Justin Tubach was the service rep helping me. He said it...

Never notified about the oil consumption problem with this vehicle it has been burning a lot of oil for months while driving on the highway vehicle shut down dealer said at first it was the timing chain then later called saying vehicle needs a new engine the problem is car had no oil in...

Reviewed a 2016 Kia Sedona on line, called the dealer and talked to Shawn he said the van was present. Drove 1-1/2 hours to dealer and asked for Shawn, he was no where to be found. Edgar G. was the first salesman and said Van was in body shop and tried to sell us a new one. When we refused...

My girlfriend had her car towed into the dealership back in February because her engine was making awful noise when it was running and there was a puddle of oil on the ground. There was no oil in the engine and the rear main seal blew out causing all oil to spill. They found the rear main...

I made an appointment with the service department at Peppers in Paris, TN. When asking how "warranty problems" worked, I learned that I would not be provided a "loaner car" while my warranty work was being completed. I felt that was a little unfair and the "lady" was not very professional...

We purchased a kia sorento about a week ago and after second day we noticed that they have overcharged us on the purchase and some advantages of warranty that they mention is included they charged it on our car loan When we walked in no one who was so excited to assist us on the day or...

My Niece went to Shore Toyota in Mays Landing, NJ. We spent every bit of 4-5 hours in the dealership. This was her first time experience with purchasing a car. They allowed her to pick out a car and test drive it. They took her employment information, and processed her for financing. They...

We purchased A Used Ford Escape Titanium from Star Lake Ford in Burgettstown Pa on May 25th 2017. It was Corporate owbned acording to the carfax and had 30000 miles on it When we test drove it it had a mild pine smell, apparrenly from being cleaned. At no time were we informed That it had...

Ordered a 2017 GMC Denali completely loaded. I was told that I had to order a vehicle if I wanted two pull down WiFi DVD's. After waiting three months it did not come in with two pull down.(not even one!!). There is no excuse and it bothers me on a daily basis. I really wanted them...

I would like to file an official complaint against: Morgan Buick GMC- GMC Warranty Department 8757 Business Park dr. Shreveport, LA 71105 This compliant is more towards GMC, as they are the ones who hold our warranty. We purchased a 2014 Chevrolet Cruze from Morgan Buick in Shreveport...

6/09/2017 James Hall ( #B-16350701) Service Agreement Number. I Purchased this extended warranty thinking it was a good idea Plan 2 DELUXE $2300.00 on 4/15/2016. Have had issues with the Jeep but nothing is covered. Decided to cancel they asked for a notorized Odometer reading along with...

I went into this dealership thinking I wanted to down size, from my 2013 Toyota Highlander Limited to a Rav4, to lower my payments and get a smaller SUV, that would be easier on gas! The sales rep put me in a 2017 Camry, I drove it one whole day, at the end of the day I didn't know how I...

I tried to contact a particular dealer which I have never set foot in before in Renton, WA. They had a particular vehicle I was interested in and I wanted to ask a couple questions about. I called up and got through to Sales, but before I even got to ask any questions they ask me if I wa...

We have had nothing but problems with this dealership since day one ... we always have to pull teeth to get anything done the right way ... But particularly on this day we had the car in for a service and mentioned that my driver side mirror was very loose we were told they really didn't have...

On June 10th my husband and I went to Midway and got a truck at the time of sale the sales person Lemar told us that he would get us an extra key to the truck we were getting. Due to the late hour the parts department was closed. My husband went back on Tuesday 6/12/17 to get the key and...

On 12th June, 2017, my colleague and I walked in 401-Dixie Nissan at around 6:40 pm to find a suitable vehicle. And I was interested in the Nissan Versa Note sv 2017. After a test drive, we started to talk with the new vehicle sales manager about the price. First, I was not given the...

I called Rick the manager the manager of Jim Tubman, 1770 Bank st Ottawa... on the 13th of June and left a msg, just to inform him that my 2 months old Equinox broke down and got towed on Sunday and I asked for an option. He did not return my call... I called again as soon I said, this i...

Three months ago (March 22, 2017) my engine temp gauge began to peak. I took it to McGavock Nissan and was assured the problem was a low level of coolant and a loose radiator cap. Charles Arnold did the repairs (R/O No. 16132986/1..closed 3/25/17 for $67.14) and I was assured by the VERY...