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Car Dealers Complaints

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Chrysler / unethical behaviour

Dc
dcfas2266 on Aug 20, 2018

July 2, 2018 visited web sight of Patriot cdjr of chandler, ok. saw 2018 grand caravan w/2nd row stow and go seat, went down on July 3rd it was bench seats. wanted power driver seat too. sales manager said he had found one with everything I wanted. I signed papers with out seeing van. wa...

Chrysler Capital / 2016 jeep compass

La
Laura Scafiddi on Aug 20, 2018

I leased a Jeep Compass in Oct. 2015. All payments have been made on time. The car broke down for the first time in July. It was towed to the local dealership where I leased it. They returned the car to me 12 days later. After driving for 2 days it broke down again. It is still sitting at...

KIA Motors Corporation / very bad customer service

Pa
Patricia J├Ânsson on Aug 20, 2018

On aug 15 on the way to my office I got a flat tire. According the dealer operator I should call for assistance and I should get the possibility to rent a car free of charge. Later on a sales representative called and informed that I didnot have any rights and I should pay the full...

Suzuki Motor Israel / suzuki jimny manual 2018

Sh
shamir keren on Aug 19, 2018

purchased at the begining of february 2018, deliverd with no air condition filter/it appears that they are doing so for a few years.they are charging around 50 us dollars for the filterwand unless you look for the filter, you wont know it is missing. when the secretery at the dealership...

Fair.com / auto leasing, rental in app

Sh
Shirley Smythe on Aug 19, 2018

I would be careful when doing any business with these people. For one thing their app needs to be updated to reflect the correct inventory of vehicles that are available. I have wasted time and money signing up for a vehicle only to find out that it's no longer available after my credit...

Chrysler / 2018 jeep wrangler

St
Stronzo on Aug 19, 2018

I recently purchased a 2018 Wrangler convincing my wife that dodge had stepped up the plate in making quality vehicles. I convinced her in buying one when long behold our Jeep broke down I repeat BROKE DOWN !!! bran new 2500kms we bought it with 20kms What's up, if you guys don't do...

AutoNation / 2014 mercedes

Co
Cory moya on Aug 18, 2018

I was not informed this vehicle was in an accident. I was never shown a car fax. I did my own search and over 20 things were wrong with this car. Now I was under the impression that all your used cars were certified vehicles. I live over 70 miles from the dealership so after making two...

Zhan Shabayev (John Shabayev) - Europlus Motorsports (North Brunswick, NJ) / automobile / car dealership

Ex
Ex Affiliate on Aug 17, 2018

Zhan Shabayev (John) sold me a broken vehicle. He took the vehicle back and promised to flat cancel the loan (pay off the car). He did not deliver on his agreement. The bank is going after me for money for a vehicle that I do not have in possession anymore. John Shabayev commited fraud...

Hyundai Motor America / extremely disappointed

Ja
Jamos8168 on Aug 17, 2018

Bought a brand new Hyundai Elantra from Herb Chambers Hyundai in Auburn MA on 6/01/2018. Was quoted and told one price on the phone and a totally different situation once at the dealership. The manager was rude and disrespectful and conducted any communication through the salesman. I think...

Ford Motor Company / scam in ford venne when providing service

Az
Aziz Elimadi on Aug 17, 2018

I have a ford Fiesta that does not want to start because it indicates that "vehicule is not in Park" when in fact the shifter is in Park. 18 Jul 2018, I went to VENNE FORD in Repentigny in CANADA to repair the car. They told me that TCM should be changed as was a call from Ford Company...

Central Avenue Chrysler Jeep Dodge Ram / unethical behaviour, not returning personal information and discrimination against children

Ze
ZehraOdabas on Aug 17, 2018

RE: Complain about Dealership below: Central Ave Crysler, Jeep, Dodge, RAM 1839 Central Park Avenue, Yonkers, NY 10710 Dear Sir/ Madam, I wish to file a complaint about the dealership that I was connected through True Car concerning the unprofessional behavior and poor service from, Jarred...

Ford Motor Company / 2016 ford fusion -18s20

Ki
Kimmie Carr on Aug 16, 2018

Contacted ford about the advanced notice on the gear shaft bushing cable to try and get my vehicle fixed bc I had already experienced the problem b4 I knew it had a safety recall, can't drive the vehicle, had the vehicle towed to the dealership and no one can seem to help me with thi...

Metro Ford in Schenectady / service on my f450 super duty

Su
Suttle on Aug 16, 2018

My truck needed to have the turbos replaced as when I went to my own mechanic he informed of what was wrong but could not do the work. I then had my trucked towed to Metro Ford that way I didn't harm anything in the truck with them being bad. This happened on 7/30/2018 when the truck wa...

Ford Motor Company / brake booster

Vi
Vilma Black on Aug 16, 2018

I have a 2010 MKX and my vehicle refused to stop. I almost hit a lady with her baby in a stroller. I called Sean at Lens Stroller in Owings Mills, Maryland and he told me my VIN number is not in the system so my car is not covered under the recall for 13NO2. Now I am stuck, it is not...

Ford Motor Company / ford fiesta

St
Stephy1981 on Aug 15, 2018

I would just like to know, why would you continue to sell a car that has had electrical problems and transmission problems. Now I have purchased a car that I can't seem to fix or get rid of because I owe to much. I've have the clutch valve replaced twice and what do you know, it's no...

jeff gordon chevrolet / service department

Al
Alexglass on Aug 15, 2018

Very unprofessional They don't deserve half a star I got called in for a service appointment and when I got to the dealership no advisor had no record of my appointment not to mention the advisor Jimmy Romano was very rude and uncaring whatever he was on the phone for was more important...

Toyota Motor Corporation / poor customer service

Em
Emil Aliyev on Aug 15, 2018

Greetings I have a major complaint about very poor customer service provided by Toyota's official dealerships in Saudi Arabia and Bahrain. I am a big fan of Toyota cars, and in the last three years i purchased three Toyotas. The above mentioned dealerships do not show much care and...

AutoNation / service department

Ch
ChadMJ on Aug 14, 2018

I took my truck to service department for a recall and service I was told it was going to take 2 days before my truck get looked at, but I was called 2 hours later saying I don't have a warranty, I told them not to do any work to truck but they still did now they trying to make me pay for...

Ford Motor Company / payment not received, cancel of service contract

De
dealer screw over on Aug 14, 2018

Legacy Ford said they would cancel the service contract, But didn't. They said it would take 6 to 8 week's, THAT IS BULL SHIT. I am from Michigan, Benton Harbor. But moved to Georgia to get out of SNOW. So to the dealership am just a southern person that they can just screw OVER. WRONG...

Mitsubishi Motors Corporation / fiance fraud tampa mitsubishi

Br
Brock Walker on Aug 14, 2018

Mitsubishi Motors CorporationFinance fraud was committed on the purchase of my vehicle on 6/16/18. I used to finance cars with Wells Fargo so I was able to sniff the fraud out after Travis, the salesperson on my car went ghost for a week after I bought the car because he wanted to dodge me after saying that they would...