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Renault Customer Care Service

Groupe Renault

The Rivers Office Park, Denham Way
Rickmansworth
United Kingdom - WD39YS

Customer Support Phone Numbers

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+44 19 2389 5000 18 6
 

Renault Complaints & Reviews

Renault / renault captur 2016 model

Re
RenaultBeliever on Jan 16, 2018
Letter/email to renault ksa-dammam service manager (01.08.2018): History: Allow me to give you a brief history of my renault captur, acquired from your rakkah showroom: The captur was acquired from your showroom, one wednesday in may 2017 around 12nn. the unit was advertised by your...

Renault / kwid service people not picking up my car from saturday

Aj
aj2742 on Jan 3, 2018
My kwid Car HR 10AC 5765 is defective from Saturday and I filled the complaint in the same day in morning to Service center of Renault in Sonipat over a phone call to their executive. And then she told me that she will send the driver on Monday to pick my car as they were busy on that day...

Renault / duster

Th
Thakur Anil Kumar on Dec 20, 2017
I have purchased Renault Duster RXS model car recently in November 2017. I have placed my vehicle for servicing at renault service station, Gutkar, Mandi, HP on dated 07.12.2017. They have given me a time of three to four days for getting my car ready for drive. They extended it upto till...

[Resolved] Renault South Africa / renault megane engine - overheating

Jo
John Gawler on Dec 14, 2017
I own a 2012 Renault Megane TCe GT line cabriolet with 65000 km on the clock. I bought it 2nd hand through a BMW dealership with an extended service plan. 2 weeks ago as I arrive home, the ESP warning light came on. I parked the car in the garage and as I know little about the mechanics of...

[Resolved] Renault / poor customer service

Si
Silungile on Dec 9, 2017
I ordered A blaze sticker for renault iv via telephone at Renault Clearwater Roodeport Guy I spoke to took vin number for order was Tuesday 05 December 2017 if not mistaken advice I can collect on Saturday 9th december 2017;; when I arrive there my order was not there no one seems to know...

Renault / renault logan

Eh
Ehab Habieb on Dec 6, 2017
Dears, Greetings, I've a complaint about my car (Renault Logan) under the name of Ahmed Samir Helmy, I've a problem in the engine (knocking noise) and (misfire in the engine) which leads to check engine warning lights many times although I did all the routine maintaince in your Egyptian...

[Resolved] Renault / renault fluence 2014

Ba
Bassem.eltaib on Nov 25, 2017
Dear renault compagne, I ve bought a renault fluence from 2015 which make till now 47000 km . I ve a problem in the gear stick from 3 months and when i reached ur reprsentative here in Egypt they told me that its a productivity issue and they will change it for me for free and i waitted 3...

[Resolved] Renault / renault's poor service car parts for kwid

Ha
Harmses on Nov 9, 2017
I have complaint so Much about Renault's poor service for part its not even funny, I am waiting now seen 7 month's for my car to be fixed by Bradbury's Polokwane, they say the parts are on back order, yah! Renault is such a big well stabilised company but the underdogs which is trusting...

[Resolved] Renault / renault logan 2016 automatic e2

Ia
iamarto on Nov 9, 2017
Hi, my name is Arto from Egypt. I've made a car crash with Renault and I thought it's a safe car, but the Air-bags didn't open. Luckily I had put the seat-belt on, and I am saved. I've made a complaint in Renault-Egypt and I am still waiting for their reply. I've logged in Facebook...

[Resolved] Renault / industry defect

Sa
Samar Farid on Nov 3, 2017
I'm Samar Mohamed Farid a costumer from Egypt my phone no. 00201200633707, when I needed a car to help me to reach my work faster and easier, save my time, have some luxury with it and also for my family use, my friends advised me to buy Renault Logan and I do. I bought Renault Logan M E1...

[Resolved] Renault / duster awd

Hello, attention mr carlos chosen My name is dr madhavaranga, I am a practising ophthalmologist with 2 postgraduate degrees and around 8 international publications and more than 79 citations. I writ this letter with a deep sense of disappointment with renault india. The reason is, the purchase...

[Resolved] Renault / car new logan 2017 auto/ changing breaking discs even before 10,000 km

Fa
Farrag on Oct 21, 2017
Date: 20/10/2017 Name: Mohamed Magdi Farrag My Number: 00201066990610 e-mail: Mohamed-Magdi-Farrag@outlook.com Position: Marketing Manager at Kemet Company for Chemicals Country: Heliopolis, Cairo, Egypt. Car Kilometer: 9960km Complaint: I want to make 10, 000km maintenance in Renault...

[Resolved] Renault / gearbox problem

Nk
Nkgwengliz on Oct 21, 2017
I brought my car for 75000 service and I informed them that when I go to hear 2 it makes this funny sound. I was told that they will have to replace it since this cars have the same fault. I returned it to them and I was told that the warranty will cover it. They then contacted Renault sa...

[Resolved] Renault / unethical behaviour

Ha
HarmseShanaaz on Oct 19, 2017
I have brought my KWID 2017 model car to renault's workshop for repairs and it has been six (6 months) but my car is still not yet fixed. I am told that they are waiting for the parts but they dont know when the parts will arrive as they have been ordered overseas and is on back order, I...

[Resolved] Renault / clioiv authentic

Si
Sisanda Brenda on Oct 17, 2017
Good day, Good day, I drive a Renault ClioIV Aunthentic - 2014 model. The car is therefore still under warranty. This year the car has been stopping on the road with the Engine Failure Hazard. The car has been to Renault Woodmead & Renault Fourways - they don't know what the problem i...

[Resolved] Renault / renault master van 2016

Ra
Rajput Bikram on Oct 9, 2017
Hi... I bought Renault Master Demo van from Melville Renault in Perth, WA in december, 2016 with 1500 kms. After 1st service on 30000 kms, my van started shattering while driving front and while reversing. The sliding door was also not working. I took my van to Wangara Renault Service...

[Resolved] Renault / safety concern on megane model renault cars

Al
alaaeldeen on Oct 8, 2017
I am writing to express my disappointment and forestation from RENAULT Company and RENAULT cars. Twelve years ago I trusted RENAULT Company and I count on for my family safety based on its good reputation, and I decided to buy a Megan car -2005 model (motor no. 17095). Through this period I...

[Resolved] Renault / repair on warranty

Gi
Giancarlo Fattibene on Oct 3, 2017
Last September, 13 I had a problem on my Renault Kadjar: brake system fault. I went in my concessionary Autoin Villa Adriana (Rome-Italy); they said problem involved control unit, and was necessary to replace it. They provided me curtesy vehicle (CLIO) and said me to wait some...

[Resolved] Renault / logan 2016

Ah
Ahmed asfour on Sep 25, 2017
I have Problems in gear and in the computer of the car and it doesnt reach 10k kilo and it gone off when i turn gear to reverse and this might be an industrial problem or happen any issue in the progress of export to diffrent countries like egypt and if we are able to replace the car to a...

[Resolved] Renault / delievery the car and behaviour of persons

Sa
Sajadduster on Sep 18, 2017
Dear Sir/ Madam, Greetings. I am Tabatabaei from Iran. As we know in Iran Neginkhodro Co is your agent in Iran. I registered one Duster brand Renault about one month ago and after one month that I paid part of money, they told me we donot have your requested colour and we couldnot give the...

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