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Renault Customer Care Service

Groupe Renault

The Rivers Office Park, Denham Way
Rickmansworth
United Kingdom - WD39YS

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Phone:
+44 19 2389 5000 15 5
 

Renault Complaints & Reviews

Renault / Car new logan 2017 Auto/ changing breaking discs even before 10,000 km

Fa
Farrag on Oct 21, 2017
Date: 20/10/2017 Name: Mohamed Magdi Farrag My Number: 00201066990610 e-mail: Mohamed-Magdi-Farrag@outlook.com Position: Marketing Manager at Kemet Company for Chemicals Country: Heliopolis, Cairo, Egypt. Car Kilometer: 9960km Complaint: I want to make 10, 000km maintenance in Renault...

Renault / Gearbox problem

Nk
Nkgwengliz on Oct 21, 2017
I brought my car for 75000 service and I informed them that when I go to hear 2 it makes this funny sound. I was told that they will have to replace it since this cars have the same fault. I returned it to them and I was told that the warranty will cover it. They then contacted Renault sa...

Renault / unethical behaviour

Ha
HarmseShanaaz on Oct 19, 2017
I have brought my KWID 2017 model car to renault's workshop for repairs and it has been six (6 months) but my car is still not yet fixed. I am told that they are waiting for the parts but they dont know when the parts will arrive as they have been ordered overseas and is on back order, I...

Renault / clioiv authentic

Si
Sisanda Brenda on Oct 17, 2017
Good day, Good day, I drive a Renault ClioIV Aunthentic - 2014 model. The car is therefore still under warranty. This year the car has been stopping on the road with the Engine Failure Hazard. The car has been to Renault Woodmead & Renault Fourways - they don't know what the problem i...

Renault / renault master van 2016

Ra
Rajput Bikram on Oct 9, 2017
Hi... I bought Renault Master Demo van from Melville Renault in Perth, WA in december, 2016 with 1500 kms. After 1st service on 30000 kms, my van started shattering while driving front and while reversing. The sliding door was also not working. I took my van to Wangara Renault Service...

Renault / safety concern on megane model renault cars

Al
alaaeldeen on Oct 8, 2017
I am writing to express my disappointment and forestation from RENAULT Company and RENAULT cars. Twelve years ago I trusted RENAULT Company and I count on for my family safety based on its good reputation, and I decided to buy a Megan car -2005 model (motor no. 17095). Through this period I...

Renault / repair on warranty

Gi
Giancarlo Fattibene on Oct 3, 2017
Last September, 13 I had a problem on my Renault Kadjar: brake system fault. I went in my concessionary Autoin Villa Adriana (Rome-Italy); they said problem involved control unit, and was necessary to replace it. They provided me curtesy vehicle (CLIO) and said me to wait some...

Renault / logan 2016

Ah
Ahmed asfour on Sep 25, 2017
I have Problems in gear and in the computer of the car and it doesnt reach 10k kilo and it gone off when i turn gear to reverse and this might be an industrial problem or happen any issue in the progress of export to diffrent countries like egypt and if we are able to replace the car to a...

Renault / delievery the car and behaviour of persons

Sa
Sajadduster on Sep 18, 2017
Dear Sir/ Madam, Greetings. I am Tabatabaei from Iran. As we know in Iran Neginkhodro Co is your agent in Iran. I registered one Duster brand Renault about one month ago and after one month that I paid part of money, they told me we donot have your requested colour and we couldnot give the...

Renault / renault

Sa
Samira212 on Sep 17, 2017
Hi team.. I have a problem in the car of years and always enter for maintenance but the same problem is due .. this is not first time..before I send the email..This is the fifth time to enter maintenance for the same problem .. Now the car in Muscat branch of Al-Atheebah .. Car number 8845...

Renault / renault duster car registration no. kl 16 r 7606

An
Anoop Varkala on Sep 14, 2017
Dear Concern, I am Anoop .S writing this letter on behalf of Lakshmi S Dharan who is my wife owning the vehicle Renault Duster with registration number KL-16R 7606. We have a serious grievance to put into your notice.Our vehicle has been submitted to your service center at NSS college...

Renault / renault kwid

No
nomali on Sep 13, 2017
Hi. I have brought my car to renault's workshop for repairs and it has been 4 months but my car is not yet fixed. I am told that they are waiting for the parts but they dont know when the parts will arrive as they have been ordered overseas, i just need someone to intervene because im...

Renault / megane car-model 2005

Al
alaa_eldeen1 on Sep 10, 2017
Dear Sir, Hope this email finds you well. I am writing to you to express my disappointment and forestation from RENAULT Company and RENAULT cars. Twelve years ago I trusted RENAULT Company and I count on for my family safety based on its good reputation, and I decided to buy a Megan car...

Renault / delay in delivering of sail car in iran

Ba
Bagher Molazemi on Sep 10, 2017
For your kind note at 1st September 17, I raise one complain regarding renaulat local agency unaccompanied of contract agreement of sails car. I am really disappointed because I expected some action from your side but even after 9 days I am not rcvd any replay from renaulat company or...

Renault / service issues in shimoga branch renault showroom - cheating people after sale

Sh
Shrinivas.G on Sep 9, 2017
Dear Sir / Madam, Since my car was due for first service requested for branch to pick my car at 7.30 in the morning but nobody has turned inspite of thrice a follow up. Finally i took car for showroom as found no registration inspite my call in the morning thrice a follow up. This wa...

Renault / product & service

Se
Sevag Jamourian on Sep 9, 2017
Dear Sirs, I am truly disappointed by the service in Renault- Lebanon, and the product too. I have a renault clio 2013 model and ever since the beginning the keys have been problematic. It has been 1 week since i have my car parked with both keys not working and when i call Bassoul Honeine...

Renault / kwid

Pz
PZN on Sep 8, 2017
I have been taking my renauld kwid car back for breaks and for engine sign that pops up, now I have a new problem as I was making a U-turn the car coudnt reverse at all, instad made a very funny sound and also this morning I couldn't reverse the car out of my parking, what nonsense is that...

Renault / renault kwid

No
nomali on Sep 7, 2017
Hi, i bought a renault kwid in South Africa, Durban branch early this year, car was involved in an accident early this year, i claimed from the insurance and the claim was processed however, i had 2 wait 3 months for the car parts 2 arrive from overseas, even though i was waiting, the car...

Renault / a faulty step way 2013

Sg
Sgcino on Sep 5, 2017
In 2013 I bought a Renault Sandero Stepway from a dealership in South Africa, Multifranchise in Nelspruit Mpumalanga. However, upon recieving it two weeks later I realised it has defects: door rubbers were falling off, handbrake couldnt hold the car, carpets were peeling off, pedals were...

Renault / delay in delivering of sale cars in iram

Ba
Bagher Molazemi on Sep 1, 2017
Dear sir / madam good day; It is bring to your kind note and prompt reply, I bought one renaulat new koleos care from renaulat local agency 140 day ago in Iran and according contract agreement agency grant us to delivered within 60 working day but still after passing of 140 day's and...

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