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Chrysler Customer Service

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FCA US LLC

1000 Chrysler Drive
Auburn Hills
Michigan
United States - 48326

Customer Support Phone Numbers

1800 870 714(Australia)
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800 1692 1692(International)
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+1 800 247-9753(United States)
37 36
29 14
+354 534 4433(Iceland)
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+27 102 525 000(South Africa)
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+82 803 652 470(South Korea)
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+54 800 333 7070(Argentina)
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Canada
P.O.Box 1621, Windsor, ON N9A 4H6

Australia
437 Plummer Street, Port Melbourne, VIC 3207, Australia 

Denmark
Hovedvejen 208, 2600 Glostrup

Finland
Teknobulevardi 3-5, 01530 Vantaa 

Hungary
Madarász Viktor u 47 A-B., 1138 Budapešť, Maďarsko

Germany
Hanauer Landstraße 176, 60314 Frankfurt am Main 

Russia
Leningradsky prospekt (metro Dinamo), d. 31А, stroyeniye 1, Moscow, 125284

South Africa
270 George Street, Noordwyk, Midrand 1685,Gauteng 

Sweden
Färögatan 33, 164 51 Kista - Stockholm

Mexico
Prol. Paseo de la Reforma № 1240, Col. Sante Fe, C.P.05109, Cuajimalpa, Mexico, D.F
Plus

Chrysler Complaints & Reviews

Chrysler / ypsilon headlight fault

St
Stephen Rice on Dec 28, 2018

I have A ypsilon with only 15000 miles on the clock and it has a fault with the head lights going off whilst driving at random intervals. It has had the recall done with the software update but this has not cured the the dangerous issue with this car. I have researched this and there i...

Chrysler / dodge ram uncredited dash plastic

Kr
Kris Sutterfield on Dec 18, 2018

It's unsafe, unprofessional, uncalled for installing dashes on ram trucks that were not properly cured. Other owner must not have been aware, but i'm angry and it jeopardize my safety. While on the hwy, traffic dead stop, ash tray falls under my brake pedal. Instead of panic and rolling my...

Jeep Chrysler / 2015 jeep jk rain water leaks on top right side door

Wi
Willys 2015 on Dec 17, 2018

I have two problems the rain water leaks on my 2015 Jeep Willy's JK and no dealer in my area that will handle the problem. The one dealer that returned my call had one solution in mind trade the Jeep in for a new one. Wow so when you purchase a Jeep and it has a factory problem instead of...

Chrysler Corp / 2008 chrysler town and country

Te
TeriOB on Dec 14, 2018

I purchased a 2008 Chrysler Town and Country limited in 2009 with less than 25, 000 miles on it. I was offered a "Lifetime Max Care" warranty that was supposed to be "AAA" on steroids. Needless to say my town and country has been in/out of the dealership 27 times since the purchase for...

Chrysler Jeep / 2008 jeep wrangler

Ro
Ron kendrick on Dec 10, 2018

We have 2008 Jeep Wrangler that we bought brand new with the so called lifetime warranty!! We have owned our Jeep for 10 years and in that ten years we have had four engines replaced! We have now taken it in again same problem. But now you're saying because we didn't bring it in for a 5...

Chrysler / 2013 town and country transmission

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Tim Terry on Dec 7, 2018

On my way home from Conway, South Carolina, about five miles, at 50 miles per hour I started hearing a whining noise. Within a mile or so the rpms jumped to around 4000 then the transmission acted as if it were in nuetral, but it was still in drive. After slowing to about 30 miles per hour...

Chrysler / heated steering wheel and heated front seats

Mi
Michael Harding on Dec 1, 2018

I have a 2017 Ram 1500 Laremie, when I first got the truck my heated steering wheel and heated seats worked amazing, however now my heated seats in the back are still working great but my front heated seats and steering wheel barely get warm and the steering wheel will only slightly warm...

Chrysler / right rear sliding door

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Roger Tangorra on Nov 30, 2018

Took car to dealer for door not opening all the way. Starts to open then catches on something and closes. Dealer replaced a couple of parts. Called and said they fixed it and I can. Pick it up. I brought it home and the next day it did the same thing. I can't believe there's no simple...

Chrysler / ram 2016 1500

Ca
caveman993 on Nov 28, 2018

contacted FCA in hopes that they could help me get a gas tank for my truck was the worst thing i did there is no such this as customer service at this place it been 2 months and i still do not have a tank was told 3 dates that it would be in nov 6, 12, and 28 never got a call or email...

Chrysler / 2013 chrysler town & country transmission

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bndeddy on Nov 26, 2018

I purchased a 2013 Chrysler Town & Country from Fowler Dodge in Oklahoma City in April 2013. The manufacturer's warranty covers drive train (transmission) up to 100, 000 miles or for 5 years. The vehicle reached 5 years in April of this year (2018), but has just over 48, 000 miles as of...

Chrysler / oil leak well documented for 2014 jeep wrangler.

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RockyC on Nov 25, 2018

After doing some priliminary research found many complaints recorded regarding oil cooler and oil adapter housing being of poor quality resulting in an expensive repair . Jeep Chrysler should recall the models affected and replace the flawed manufactured component. Going to effect future...

Chrysler / fletcher chrysler dodge jeep ram

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mbristow83 on Nov 23, 2018

I bought a 2013 Dodge Caravan about 3 years ago from Fletcher in Franklin Indiana. The 1st time I took my van in for an oil change it was good, the 2nd time and every time after were inexcusable. On 3 different occasions I was told an hour and a half to 2 hours, but was there for 4 hour...

Chrysler / 2013 dodge dart rallye

Ke
Kelsey Williams 14 on Nov 21, 2018

I has purchased my dart back in 2016 with only 2600p miles on it. Still had the powertrain warranty but bought extended just in case. This car is a pos dont ever buy one!!! In the 2.5 years I have own this car it has had 2 complete turbo line replacements, a complete engine replacement and...

Chrysler / service not getting back to me on my paint issue on the hood.

Mi
Michael Kolnik on Nov 20, 2018

Hi, I contacted service department at my dealer on the 29 May, 2018 location 1 Autopark circle Vaughan, Ontario L4l 8r1. The service department checked the bubble in paint on the hood and gave me a invoice # 522863 and send the report to the Chrysler. Since then I have been contacting the...

Chrysler / recall request

Nk
NKolbo on Nov 18, 2018

I have a 2013 Chrysler Town & Country, 75, 000 miles. In June 2018 I had to get the oil pump replaced and then in August 2018, the TIPM had to be replaced. I read of thousands of consumers who have had similar issues of a faulty TIPM and the faulty TIPM makes other parts on the vehicle go...

Chrysler / dealer number is: 7557 / dodge ram 2017 laramie power wagon, selling me truck with wrong towing capacity

Er
Erman on Nov 13, 2018

I purchase a truck which is Dodge Ram 2017 Laramie Power Wagon on middle of September DEALER NUMBER IS: 7557. When I was buy the truck, they told me towing capacity is 15, 000 to 17, 000 lb and I was told them exactly how much I towing and they say ohh yeah this truck is way more then what...

Chrysler / 2014 jeep grand cherokee rear hatch area panel disjoining

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RoslynHolman on Nov 10, 2018

I own a 2014 Grand Cherokee Laredo. This summer (2018), the rear hatch (liftgate) area interior panel (right, left and upper) gradually began loosening (separating). These areas are currently held in place with tape. I recently visited a mechanic shop and after inspection of one area -...

Chrysler / purchased new tires and received unacceptably poor service

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Arthur Wolfram on Nov 5, 2018

Purchased new tires (incl installation, balancing and alignment) on Oct 30, 2018 at Countryside in Essex Ontario. Reference Invoice number CCCS423600 and Vin # 2D4RN4DE0AR471503 dated Oct 30, 2018. Completed online quote for tires on Oct 15, spoke to service advisor Oct 15, who advised me...

Chrysler / 2016 chrysler town and country

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Ken Noell on Nov 1, 2018

I was driving to Cedarburg, Wisconsin last Saturday, October 27, 2018, when the transmsssion starting slipping. I drove it (it barely made it) to the Chrysler Dealer. They gave me a loaner car because I live near Chicago and it was a Saturday afternoon. They called me yesterday and said...

Chrysler / customer service questionable

Mi
mistikel on Oct 31, 2018

I purchased a 2015 jeep wrangler from dodge rose city welland. I have had to take it back to the dealership 1. They sold the vehicle to me with a hard top and the rear defog did not work nor the wiper blade they were aware of this when the customer traded it in. I know this because I spoke...