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Chrysler Customer Service

189 Reviews

FCA US LLC

1000 Chrysler Drive
Auburn Hills
Michigan
United States - 48326

Customer Support Phone Numbers

1800 870 714(Australia)
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800 1692 1692(International)
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+1 800 247-9753(United States)
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+354 534 4433(Iceland)
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+27 102 525 000(South Africa)
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+82 803 652 470(South Korea)
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+54 800 333 7070(Argentina)
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Canada
P.O.Box 1621, Windsor, ON N9A 4H6

Australia
437 Plummer Street, Port Melbourne, VIC 3207, Australia 

Denmark
Hovedvejen 208, 2600 Glostrup

Finland
Teknobulevardi 3-5, 01530 Vantaa 

Hungary
Madarász Viktor u 47 A-B., 1138 Budapešť, Maďarsko

Germany
Hanauer Landstraße 176, 60314 Frankfurt am Main 

Russia
Leningradsky prospekt (metro Dinamo), d. 31А, stroyeniye 1, Moscow, 125284

South Africa
270 George Street, Noordwyk, Midrand 1685,Gauteng 

Sweden
Färögatan 33, 164 51 Kista - Stockholm

Mexico
Prol. Paseo de la Reforma № 1240, Col. Sante Fe, C.P.05109, Cuajimalpa, Mexico, D.F
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Chrysler Complaints & Reviews

Chrysler / dealer advertising/promotion

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Bill Bates on May 21, 2018

Louie Herron Chrysler, 1860 Eatonton Rd., Madison, GA ran a Promotion on May 9 through May 14, 2018. Pictures of the flyer We received are attached. When I opened the tabs, I had 3 vehicles shown with the word "Winner" which matched the prize category of a $1, 000 Target Gift Card. My wife...

Chrysler Canada / wrong tires size and wheels

Gi
gilles potvin on May 13, 2018

I purchased a used 2014 dodge ram 1500 ecodiesel from your local Chrysler dealer. I notice that the rims and tire on the truck are the wrong size LT 265/70R/17 . After verification for the serial number and the labels information on the front door it should have P275/60r/20. The dealer do...

Chrysler / seatbelts on town and country minivan

Mi
Mildred Vanterpool on May 3, 2018

I have a 2013 Town and Country Mini Van. The later part of last year the passenger seatbelt would not connect and I had to take it to a Chrysler dealer to get repaired which cost me $385.00+. Now in April 2018 the drivers side seatbelt is doing the same thing. I have to keep pushing the...

Maple Ridge Chrysler / 2014 dodge ram

Ja
Jacquelineon on Apr 24, 2018

Terrible dealership!!! I bought a new 2014 dodge ram and the engine is not functioning properly and will need to be replaced. I had the diagnosis done and they stated that the cam shift needs to be replaced and the timing chain. The solenoids also need to be replaced due to metallic...

Chrysler / 2018 jeep wrangler unlimited jk altitude

Co
Cooper470 on Apr 18, 2018

This has been my first Jeep purchased in my life and I will never buy another vehicle from Chrysler in my life. This has been the worst overall experience I have ever had. I purchased a 2018 Jeep Wrangler Unlimited JK Altitude on January 31st of this year fully loaded for $44, 000 roughly...

Chrysler / 2011 dodge durango power liftgate

St
Steve Muenzer on Apr 10, 2018

The power liftgate on my 2011 Dodge Durango will not open all the way after installing the power lift strut and support strut. It will open half way and close immediately. I have read and done some research concerning this matter and it looks like a software update should fix the problem...

Chrysler / power wagon

Bo
Bob Fritz on Feb 23, 2018

I bought a 2017 power wagon and the dealer told me it would be a perfect truck to put a snow plow on. After buying the truck I took it to three different snow plow dealers and they refused to install plow. Before all of this my wife and I went to the dealer to find out if I put a plow on...

Chrysler / repairs & poor customer service from chrysler customer assistance center

Sz
SZJ on Feb 1, 2018

After becoming exasperated with my local Chrysler dealership in repairing my Town and Country van, I contacted the Michigan Customer Assistance Center only to get even poorer Customer Service. After three full days of repeated calls I can not get anyone to even discuss my van issues, let...

Chrysler / car service

Si
sibyurik on Dec 30, 2017

I have never written any reviews before and this is my first one ever because I can't describe or tell how highly disappointed and pissed I am. The WORST experience I have ever had in my ENTIRE LIFE. I brought my Chrysler crossfire to McGovern Chrysler Jeep Dodge Ram, 777 Washington St...

Chrysler / gps with my 2013 town and country

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Dennis Adam on Dec 22, 2017

On 12/20/17 I called Chrysler at 1-877-426-5337 about my GPS not working at all. They replaced my radio and GPS on 04/09/2014 as it was faulty. Since that time the GPS would periodically not work. It would come up with "Guidance by Garmin." this would happen about every 4-6 weeks. I called...

U Connect Chrysler Navigation / navigation ready system

Ko
korla on Dec 11, 2017

Bought a 2017 Jeep Cherokee Latitude with the Navigation ready radio and had the software installed. Was told it was the same as the factory installed navigation. It's not. It has a 5 step address input system that takes up to 3 minutes instead of a one step, longer routes, missing road...

Chrysler / customer service 1-800-334-9200

Aa
Aaron LeBlanc on Nov 15, 2017

We bought a 2015 Chrysler 200 today and had some technical trouble while driving the car home. All at once, the automation technology (lane assist, cruise assist etc) went offline and the vehicle displayed about a half dozen maintainence warnings. We called 1 800 349 9200, the Chrysler customer...

Larry H Miller Chrysler Jeep / unethical behavior

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Bill Carey on Nov 7, 2017

I purchased a vehicle or so i thought on Sept 28th 2017 and signed all the papers and after taking the car home and driving it for 5 weeks i get a message saying the contract got returned due to missing paperwork to which i had been in contact with the dealership and also Chrysler Capital...

Chrysler / problem with air antuater door in dash loud clanking noise

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Debbie Crowell on Oct 4, 2017

I bought a 2013 Chrysler in 2015 and I had to take it in which it was still covered under warranty about the leather coming off the door. I paid cash for this car and bought an extended warranty through Honda of Decatur, Alabama. I have never used the extended warranty. This car has only...

Ed Voyles Chrysler Jeep Dodge Ram Marietta GA / service department

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Wiley Barber on Sep 27, 2017

On the 23rd of August 2017, I took my truck in for a recall on the left rear axle at the scheduled time for the appointment. I called later in the day around 2:00pm and was told they couldn't get to it and it would be the following day. They provided a rental car but I needed my sunglasse...

Chrysler / service

Le
Lenord on Sep 18, 2017

I took my 2013 dodge ram in to mac haik dodge in temple, tx. On July 29TH 2017 for a Safety Recall T25. Shortly after getting it back my screen with ac, radio, phone etc went dark. Took it in on August 21 2017 and was informed it would have to be ordered. Have been talking to Rick Power...

Chrysler / 2017 jeep cherokee

Mi
mia farrow on Jul 6, 2017

Greetings! Below is a letter that I sent to Jeep Manufacturer. Please read and respond. June 28, 2017 Attention: Jeep Manufacturer Below is the letter that I sent to the Thornton Road dealership, in regards to my Jeep, Cherokee that I purchased new in October 2016. I am asking that you respond...

Chrysler / dealership customer service

An
Anita G Knight on Dec 1, 2016

Really pissed. At the end of July I took my Dodge 350 to FOrt Walton Beach, Fl Lee Dodge dealership because transmission was stuck in 3rd gear. They installed new sensors, solenoids and a new power control module (computer). Cost $2300. Two weeks ago and less than 1000 miles the truck...

Chrysler Dodge RT, 46 LITTLE FALLS NJ / Service

Kh
Khalil Hamid on Aug 19, 2016

had two consecutive horrible experiences with this dealership. After the first one I said to myself the car was fixed no harm done, but after the second horrible experience I decided to write this review. I brought my Dodge Dart in because the transmission was malfunction while driving and...

Chrysler Jeep and Dodge / A vehicle i purchased 6 weeks ago

El
elizabethnol on May 30, 2016

I Purchased a 2011 ford edge on April 8th 2016.The first day I picked up the vehicle the sunroof would not close they told me this may be cause it was cold outside. On the way home there were more issues there was a warning regarding the back door saying that it was open and when I...