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Chrysler Customer Service

254 Reviews


1000 Chrysler Drive
Auburn Hills
United States - 48326

Customer Support Phone Numbers

1800 870 714(Australia)
2 4
800 1692 1692(International)
0 0
0 0
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+1 800 247-9753(United States)
27 33
21 13
+354 534 4433(Iceland)
2 1
1 0
0 1
0 0
+27 102 525 000(South Africa)
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+82 803 652 470(South Korea)
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+54 800 333 7070(Argentina)
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P.O.Box 1621, Windsor, ON N9A 4H6

437 Plummer Street, Port Melbourne, VIC 3207, Australia 

Hovedvejen 208, 2600 Glostrup

Teknobulevardi 3-5, 01530 Vantaa 

Madarász Viktor u 47 A-B., 1138 Budapešť, Maďarsko

Hanauer Landstraße 176, 60314 Frankfurt am Main 

Leningradsky prospekt (metro Dinamo), d. 31А, stroyeniye 1, Moscow, 125284

South Africa
270 George Street, Noordwyk, Midrand 1685,Gauteng 

Färögatan 33, 164 51 Kista - Stockholm

Prol. Paseo de la Reforma № 1240, Col. Sante Fe, C.P.05109, Cuajimalpa, Mexico, D.F

Chrysler Complaints & Reviews

Chrysler / dealer number is: 7557 / dodge ram 2017 laramie power wagon, selling me truck with wrong towing capacity

Erman on Nov 13, 2018

I purchase a truck which is Dodge Ram 2017 Laramie Power Wagon on middle of September DEALER NUMBER IS: 7557. When I was buy the truck, they told me towing capacity is 15, 000 to 17, 000 lb and I was told them exactly how much I towing and they say ohh yeah this truck is way more then what...

Chrysler / 2014 jeep grand cherokee rear hatch area panel disjoining

RoslynHolman on Nov 10, 2018

I own a 2014 Grand Cherokee Laredo. This summer (2018), the rear hatch (liftgate) area interior panel (right, left and upper) gradually began loosening (separating). These areas are currently held in place with tape. I recently visited a mechanic shop and after inspection of one area -...

Chrysler / purchased new tires and received unacceptably poor service

Arthur Wolfram on Nov 5, 2018

Purchased new tires (incl installation, balancing and alignment) on Oct 30, 2018 at Countryside in Essex Ontario. Reference Invoice number CCCS423600 and Vin # 2D4RN4DE0AR471503 dated Oct 30, 2018. Completed online quote for tires on Oct 15, spoke to service advisor Oct 15, who advised me...

Chrysler / 2016 chrysler town and country

Ken Noell on Nov 1, 2018

I was driving to Cedarburg, Wisconsin last Saturday, October 27, 2018, when the transmsssion starting slipping. I drove it (it barely made it) to the Chrysler Dealer. They gave me a loaner car because I live near Chicago and it was a Saturday afternoon. They called me yesterday and said...

Chrysler / customer service questionable

mistikel on Oct 31, 2018

I purchased a 2015 jeep wrangler from dodge rose city welland. I have had to take it back to the dealership 1. They sold the vehicle to me with a hard top and the rear defog did not work nor the wiper blade they were aware of this when the customer traded it in. I know this because I spoke...

Chrysler / customer service, poor service done to car

quita89 on Oct 28, 2018

This issue has been going on when the vehicle for over a year now. I own a 2004 chrysler crossfire red in color and the vehicle has been shutting off since august 2017 and has been taken to metroplex chrysler in dallas tx on several occasions . I was charged over $1600 in november of 2017...

Chrysler / 2007 grand cherokee

Witch7 on Oct 26, 2018

So my 07 Cherokee Laredo which is up to date with oil changes, tranny service, etc. Had had the ignition module die. I took it to my local Chrysler Jeep dealer/shop & they tell me the part has been discontinued & could take upwards of 8 months to replace! I have provided them with a used...

Chrysler Dodge / 2009 dodge journey

mbql06 on Oct 25, 2018

I have a 2000 and 9 Dodge journey SX and I have been having trouble with the car for the last past year and a 1/2 with it not starting I have taken it to several different mechanics to try to figure out the problem and no one can figure this problem out because it doesn't read on any...

Chrysler / 2017. dodge journey

Doretta Holliday on Oct 24, 2018

I'm disappointed that I'd purchased a vehicle and feel that I was overcharged and rush to sign paper work. On internet the price listed 18, 625. I called the sale person and asked was the vehicle still available for that price the sale person stated yes. The moment I said I like the...

Chrysler / dealership waiting on parts to fix my 2012 ram 1500 5.7

Mayton on Oct 24, 2018

i took my 2012 dodge ram 1500 5.7 hemi to the dealership to have it fixed and was told that the cam and lifters needed to be replaced. upon giving them permission to fix my truck, i was told they ordered the parts and they were told they were on back order. it has been 4 weeks now and my...

Chrysler / wiring kit - rear - 2018 jeep wrangler jk unlimited.

Krunal Makwana on Oct 23, 2018

I have bought 2018 Wrangler JK in Nov. 2017 from guy name Skyler at Furry South Saint Paul MN. My Jeep came with soft top and i recently bought hardtop to replace softtop. only to find out that my new Jeep did not had rear window wiring installed. Now they want me to order wiring kit...

Chrysler / complaint

littlemiss749 on Oct 22, 2018

Dear Sir/Madam, Re: 2015 Dodge Caravan, Crew Plus, 2C4RDGDG3FR522700 In November 2014, we traded in our 2012 Dodge Caravan Crew for the above-mentioned Dodge Caravan Crew Plus. We purchased the vehicle from Oxford Dodge Chrysler in London, ON. We had no issues with our 2012 and were just...

Chrysler / 2010 chrysler sebring

Eric Goodman on Oct 22, 2018

I have owned this Sebring since 2015. This car has had problems since the moment I brought it home. I paid about $12, 000, and financed it for 6 years, luckily I decided to aggressively pay this off. This car had about another $8, 000 put into it in the last 3 years. Never in my life have...

Chrysler / 2006 chrysler 300 c hemi not cranking/engine not working

afuller2018 on Oct 21, 2018

I bought a 2006 Chrysler 300C Hemi Class in 2009. VIN 2C3LA63H36H106952. My car is immaculate. I drive my 300 primarily on weekends and maintenance it regularly. I was on my way to church today, October 21, 2018 and stopped by the Kroger at Poplar and Cleveland to drop on my sick mother'...

Chrysler / employee service

TimReeed on Oct 20, 2018

I've worked with Chrysler for about 19 years and never had a worse helping hand in an experience department my whole working years but this young lady named Jennifer is by far the worse of all with the passitive aggesitive attitude and the ignorance behavior she trends to carry around thi...

Chrysler / chrysler 200s

Renee N on Oct 18, 2018

I purchase my 2015 Chrysler 200s from Joe Basil Chevy in Buffalo, NY on Transit Road in September 2016. My car is at the shop and has been there and a Chrysler jeep shop down the road. My car produces and awful and unbearable smell when parking or breaking even when you just turn it on. I...

Chrysler / chrysler capital

Grant Brown on Oct 18, 2018

Have had problems setting up my auto pay since I bought the car in June. First payment took two from my account the the system canceled my autopay so sept payment was late and they took no responsibility and charged me late fee. I called fixed it same thing happen again in October. Got...

Chrysler / chrysler limited 200 1c3cccabxfn734571

PattyFabrizio on Oct 18, 2018

I purchased a Chrysler Limited 200 in Nov. of 2017 from Toyota Land, Chrysler Jeep Dealership in Springfield NJ. The car has been back to the shop near monthly for repetitive problems. I experienced problems at the Springfield, NJ dealership with the mechanics who refused to look at the...

Chrysler / 200 chrysler neon

MeganPeruzzo on Oct 17, 2018

My neon's coolent and transmission fluid mixed, resulting in me having to replace my rad in June. Just not my transmission has failed due to that incendent. This is a fault in the cars mechanics. This has been reported in all of the other neons of this year and yet there is nothing that'...

Chrysler / dodge heater core

McShea on Oct 15, 2018

Dodge and Chrysler vehicles with multiple issues with heat/heater core needing service/replacement. Cost falling on consumer. Heat blows hot and cold on different sides and often coolant leaks into vehicle. I have had my car (2012 Dodge Avenger) serviced 3x for this issue and my wife'...