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Chrysler Customer Service

192 Reviews

FCA US LLC

1000 Chrysler Drive
Auburn Hills
Michigan
United States - 48326

Customer Support Phone Numbers

1800 870 714(Australia)
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800 1692 1692(International)
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+1 800 247-9753(United States)
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+354 534 4433(Iceland)
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+27 102 525 000(South Africa)
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+82 803 652 470(South Korea)
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+54 800 333 7070(Argentina)
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Canada
P.O.Box 1621, Windsor, ON N9A 4H6

Australia
437 Plummer Street, Port Melbourne, VIC 3207, Australia 

Denmark
Hovedvejen 208, 2600 Glostrup

Finland
Teknobulevardi 3-5, 01530 Vantaa 

Hungary
Madarász Viktor u 47 A-B., 1138 Budapešť, Maďarsko

Germany
Hanauer Landstraße 176, 60314 Frankfurt am Main 

Russia
Leningradsky prospekt (metro Dinamo), d. 31А, stroyeniye 1, Moscow, 125284

South Africa
270 George Street, Noordwyk, Midrand 1685,Gauteng 

Sweden
Färögatan 33, 164 51 Kista - Stockholm

Mexico
Prol. Paseo de la Reforma № 1240, Col. Sante Fe, C.P.05109, Cuajimalpa, Mexico, D.F
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Chrysler Complaints & Reviews

Chrysler / 2018 jeep wrangler jl paint issue

Ke
Ken French on Jul 16, 2018

I purchased my Jeep Wrangler JL from Hemet Jeep about 2 months ago. While washing my vehicle I noticed the paint started pealing off. I took the Jeep back to Hemet and they informed me that it would be covered under warranty but that I had to take it to a dealership with a body shop. They...

Chrysler / dodge van b 2500

Ed
edspec on Jul 13, 2018

In June, 2018, the bracket that holds the steering arm to the frame, on the passenger side, completely disconnected while crossing a major intersection. The frame was rusted through forward of the front right a-frame where the steering arm connects on the passengers side. I lost control of...

Chrysler / unhappy with radio that apparently is defective in many jeep wrangler models

Je
Jeep Driver on Jul 12, 2018

Jeep Wrangler has radios that go defective in several years. Dealership manager even said so. Chrysler is aparentley putting a product out there that they know has problems yet don't compensate their customers when the radio breaks. Terrible service and response to a known problem. I bring...

Chrysler / used car sale

Ca
Carol McCrudden on Jul 10, 2018

On June 2/2018 I took my son to the Bolton Chrysler dealer. He saw a truck on line and he wanted to purchase it. it was listed for around $12/k. my son who is in the army has been saving all his money to purchase his first pick up truck. We talked him into a Chrysler seance husband and I are...

Chrysler / 2012 jeep wrangler unlimited sport

Po
Postal RC on Jul 7, 2018

On May 29, 2018, I took my 2012 Jeep Wrangler Unlimited Sport to Shively Motors, an authorized FCA US LLC Dealer, to have me jeep looked at, do to a loud knocking noise in my engine. At 99926 miles, Shively Motors had replaced the oil pump in the engine. Which Shively Motors extended the...

Chrysler / chrysler 200 brake maintenance

Si
Sin Mtz on Jul 6, 2018

I called Monday to set up an appointment to have my car serviced for the brakes. I asked the person to check of my car qualified for guarantee. She said if the car was under 12, 000 miles or under 12 months. I told her that the car is 11, 000 miles and I've had the car for 7 months. She...

Chrysler / service department

De
DesmaG on Jul 3, 2018

I made an appointment for my Chrysler 200 at the Viva Chrysler Dodge and Jeep Dealership at 1513 Gateway Blvd, El Paso Texas 79907 for 745 a.m.Monday July 2. Which i was on time for. My car was never looked at the entire day because they were busy. What's the point of the appointment...

Chrysler / service department

Do
donna mcnew on Jun 29, 2018

we had a recall on our ignition on our jeep cherokee we took it to fletcherdodge in jonesboro ar they switched the ignition out started having problems with key getting hung in ignition after that key broke trying to get it out of the ignition.called fletcherdodge ther mechanic told us the...

Chrysler / service and wrong information on offers

Je
Jenver Patriarca on Jun 20, 2018

I received an offer stating free alignment I called them and asked about the offer and she said lianne customer advisor on brampton chrysler, bovaird, its for free she asked for an appointment and I said ok. I went there for the offer just to find out that I have to pay for it.?. I asked...

Maple Ridge Chrysler Dealer / con artists

Da
Darren Howard on Jun 14, 2018

Liars take your Vaseline jar with you before you buy here do your research to make sure the vehicle they're trying to sell you rather than the one you wanted. that you know would do what you wanted to do can, do as they do not really know their products fully. 2 years I'm still getting...

Chrysler / back bumper

Li
Lisa l terry on May 28, 2018

I bought a brand new dodge ram on Sept 13 2017 and my back bumper is rusting, the truck is only 8 months old with 14590 km on it. Took it to the dealer ship where I bought it to show them, they took pictures and gave me a number to call so I did. I get a phone call a week later saying my...

Chrysler / 2012 chrysler 200

Ju
Justin Michael Shew on May 24, 2018

Since the purchase of my 2012 Chysler 200 touring world I-4 2.4L I've experienced several heating/cooling issues. Radiator flushes and no passenger heat has simply become the normal for this vehicle. Each mechanic including the dealership has told me the entire system would have to be...

Chrysler / dealer advertising/promotion

Bi
Bill Bates on May 21, 2018

Louie Herron Chrysler, 1860 Eatonton Rd., Madison, GA ran a Promotion on May 9 through May 14, 2018. Pictures of the flyer We received are attached. When I opened the tabs, I had 3 vehicles shown with the word "Winner" which matched the prize category of a $1, 000 Target Gift Card. My wife...

Chrysler Canada / wrong tires size and wheels

Gi
gilles potvin on May 13, 2018

I purchased a used 2014 dodge ram 1500 ecodiesel from your local Chrysler dealer. I notice that the rims and tire on the truck are the wrong size LT 265/70R/17 . After verification for the serial number and the labels information on the front door it should have P275/60r/20. The dealer do...

Chrysler / seatbelts on town and country minivan

Mi
Mildred Vanterpool on May 3, 2018

I have a 2013 Town and Country Mini Van. The later part of last year the passenger seatbelt would not connect and I had to take it to a Chrysler dealer to get repaired which cost me $385.00+. Now in April 2018 the drivers side seatbelt is doing the same thing. I have to keep pushing the...

Maple Ridge Chrysler / 2014 dodge ram

Ja
Jacquelineon on Apr 24, 2018

Terrible dealership!!! I bought a new 2014 dodge ram and the engine is not functioning properly and will need to be replaced. I had the diagnosis done and they stated that the cam shift needs to be replaced and the timing chain. The solenoids also need to be replaced due to metallic...

Chrysler / 2018 jeep wrangler unlimited jk altitude

Co
Cooper470 on Apr 18, 2018

This has been my first Jeep purchased in my life and I will never buy another vehicle from Chrysler in my life. This has been the worst overall experience I have ever had. I purchased a 2018 Jeep Wrangler Unlimited JK Altitude on January 31st of this year fully loaded for $44, 000 roughly...

Chrysler / 2011 dodge durango power liftgate

St
Steve Muenzer on Apr 10, 2018

The power liftgate on my 2011 Dodge Durango will not open all the way after installing the power lift strut and support strut. It will open half way and close immediately. I have read and done some research concerning this matter and it looks like a software update should fix the problem...

Chrysler / power wagon

Bo
Bob Fritz on Feb 23, 2018

I bought a 2017 power wagon and the dealer told me it would be a perfect truck to put a snow plow on. After buying the truck I took it to three different snow plow dealers and they refused to install plow. Before all of this my wife and I went to the dealer to find out if I put a plow on...

Chrysler / repairs & poor customer service from chrysler customer assistance center

Sz
SZJ on Feb 1, 2018

After becoming exasperated with my local Chrysler dealership in repairing my Town and Country van, I contacted the Michigan Customer Assistance Center only to get even poorer Customer Service. After three full days of repeated calls I can not get anyone to even discuss my van issues, let...