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In April 12, 2019, I bought a 2019 Ford Escape Titanium. During the signing of the contracts with the Autonations Finance Manager Jeff Almodovar sold me GAP insurance. However what he presented at that time was not an accurate explanation of the GAP insurance. He told me although I did not...
Background:
First, I was sold a vehicle of what I though was new onl;y to find out it was sold t o me as used. I was told teh vehicle had 150 miles on it and it had 800 miles on it and no adjustment was made to the price or the warranty. I was not told that the warranty was from ford but wa...
My 2020 Landrover Evoque was involved in an accident, I contacted Landrover Ft. Lauderdale on Copans Rd. Spoke to GUs Germi, Collision Manager who assured me I would be in good hands and he had no inventory for repairs for any other vehicles and that my repairs would be completed in a...
I purchased a certified preowned BMW back in September 2018 from the BMW dealership. I really do like the car. From the beginning, I mentioned that the brakes squeak all the time. I brought the vehicle in a few times for this and nothing was resolved. Finally on my last visit, Andy, the...
I just recently purchased a 2011 mercedes ml 350 4 matic from autonation usa houston texas 8526 north freeway, ive had the vehicle for a little over two weeks and its already giving me problems, i took the vehicle in to get serviced like they said, that if i had any problems to bring it...
So I've had this truck for a few months and I've barely been able to drive it, and it's so messed up at the fact that, I'm a veteran and I was needing a vehicle very bad because I work and go to school full time and have a newborn and have places to go and be which is the reason I went...
Terrible senior management staff and sales personnel. Left messages on many occasions including today 8/16/19, for General Manager Sales Gary Pistochini, Sales Manager Sami Maaliki and Salesman Benny and did not receive responses. Only sales person worth anything was Bianca who tired to...
Employee by the name of Danny Moncada from the Autonation Coral Gables address 4181 aw 8th st Coral Gables, Fl 33134 had sold me a phone from your place of business while on the clock. Upon finding out the device had it's flaws I've tried reaching Mr. Moncada personally to handle the...
Mark Lee [protected] or [protected]@yahoo.com. retired US Army officer & disabled veteran. Left my 2007 Ford Mustang convertible off to AutoNation Ford In St. Petersburg, FL on 24 Jul to fixed convertible top - hydraulics not working to open of close convertible & USAA (insurance) informed...
Need Help to get Refund from AutoNationCollion Center at South-Bay, California
Dear Sir/Madam,
My name is Kenneth Law. I desperately need your help to intervene and followup to get Refund from AutoNationCollion Center at South-Bay, Torrance, California for Job Number 19984. I have sent...
Purchased a used Mercedes from Mercedes Benz of South Bay, car was defective, dealer WOULD NOT repair the car under their warranty, had to return the car and lost my original vehicle. Do not purchase from AutoNation, their bumper to bumper dealer warranty is useless, they will not honor...
I brought my car in last week, because I was having problems with my car, they had my car for 3 days. When I had got it back I notice a crack in my car above the radio. The service manager says that he seen a little crack but I never had a crack in my car, I know everything wrong that's in...
We took my car because the steering wheel locked while I was driving and we told the guy every time we make a turn it makes a sound, he called us that it was ready, I went to pick up and as soon I left n made the turn I can hear the same noise, we took it back, they changed something else...
Do not buy your car from here. If I could give zero stars, I would. I bought a 2013 chevy cruze in january and they sent me out the door with a flat tire. Then, I had to have several things fixed in the engine because of issues with power and it hesitating when accelerating. Then they say...
I Purchased a red 2005 Scion tC for my daughter on February 2, 2019 from Toyota Auto Nation in Davie, FL.
They had it priced in good condition, so I expected to get some use out of
it. I paid almost $6, 000. One month later, the car overheated on the highway (595) and my daughter had to...
Good Afternoon,
My complain is as follows, I went into the dealership on 7/2/19 around 5pm did not leave until after 9pm. I was told my Expedition would not be ready until the following day(due to the battery needed to be replaced), they promised me gas due to the inconvenience and wa...
I had been working with a salesperson named Samantha Storm she as amazing she and I had been in contact via phone calls, text messages and email. I had spoken with her and told her I had my OWN financing. I knew where I wanted to stay at for my own personal reasons. When we arrived at the...
Ive been dealing with Autonation Ford in Mobile Al for 2 months on a 2019 Ford Mustang GT 350.
I located the mustang i was looking for, on their website there was a button that said "get internet price for this vehicle", so i pushed
it and a few minutes later an email came from their...
First and last time buying with Autonation. I called to see if the vehicle I found online was still available and the salesman told me yes come on in. So I came in and the vehicle was in the mechanic garage. He said that they had just received it as a trade-in and the mechanics were...
Let me start of by saying this will probably fall of deaf ears because at this point I will never deal with autonation and assure you that every person I know will never use autonation.
If someone is capable or willing to call me i'd be glad to explain my frustration with two of your lexu...
I had an appointment at AutoNation Honda in Las Vegas Nevada at 8 AM this morning . I waited there until about 1130 and they still had no word about my car . They offered me a shuttle so I went home to wait . I called at 12:30 again at 1:30 and begin at 2:30 . Jose finally got back to me...
This is not a complaint, but a compliment!
I had service done on my Rogue 2008 to replace a headlight. Unfortunately when they reassembled the headlight the technician/mechanic did not put back the directional signal lights. I discovered it when I returned home to check out the work...
The experience of buying a car at your Autonation USA in Henderson, NV dealership changed from satisfied to very upsetting after we were handed the key to the 2019 Nissan Altima we purchased. At this point we were anxious to go home with our car. Unfortunately, we asked for a second key...
I bought a jeep compass in January of 2019 at the dodge dealership in NRH Texas. I have since called in more than a handful of times and have been sent to voicemails or just plain hung up on. I have left voicemails at numerous mail boxes and have never recieved a call back. Today may 16th...
My husband and I have purchased 2 - F150's from this dealership. With both our 2016 and 2018 trucks we have had multiple issues and the problem in each case for each truck isn't just the fact that our brand new trucks are braking down and having issues and recalls, it's the fact that when...
4/27/2019 @ 2 pm
Autonation Ford Katy Service Dept.
Representative: Cocheise
Very cynical attitude. For a problem that ended up being just a loose battery terminal, he wanted to charged me $280 just for two diagnostic. He wanted to split the problem in two different problems: (1) the...
Dear Sir/Madam,
I bought BMW 528, year 2015 on 16 February 2019.
VIN WBA5A5C56FD525182
It has been more than 10 weeks and the dealer has not submitted complete paperwork to DMV. Due to this registration card/sticker and number plate are not issued by DMV.
I tried to call so many time...
I purchased my vehicle on August 2018 and still have not received my permanent plates yet, now is also end of April 2019. I called the dealer that I purchased the truck. No [censored]ing there willing to help me out. They kept transferred me to different people, and made me waited, listened to...
At 20, 000 miles we noticed a vibration in the front end. 2016 Chevy 1500. I told Auto Nation, in NRH Texas, every time I took it in for an oil change. Never once was it mentioned to me that it could of been the tire balance when mounted, which we bought with the tires that were on it. Now...
Customer Service Dept:
I just left a vmail on the customer service line after previously leaving 2 messages over the last 6 weeks. My issue stems from the prepayment I made for servicing when I purchased/leased my 2018 Honda Civic at Hollywood Honda in April 2017. Unfortunately, I do not...
Autonation General Manager Brad Irbsland should be investigated by AutoNation as well as local authorities in regards to his relationships with female staff under him. His behavior and conduct with female clients is disturbing and makes him a liability to AutoNation and a danger to female...
4/17/19
Window stickers on new 2017 Prius included ToyoGuard Platium, $699. and Appearence Protection, 3 yr, $499.
Then on the Retail Purchase Agreement they listed a service contact for $876., Maintainence $333., Appearence Protect, 3 yr, $499., and T&W STD, 5 yr, $439.
Seems like a lot of...
On June 16, 2016, Amanda Marlene Bass (now Amanda Free) purchase a 2015 Dodge Durango Limited AWD from AutoNation CDJR South Columbus. We are currently in the process of looking to sell the vehicle and as I was looking through the purchase paperwork I became alarmed at some of the extra...
The Auto Nation Collision Center has been a nightmare to work with. They've had my vehicle since 2/7/19 and it is now 3/18/19. I leased my vehicle from House of Imports on 12/31/18. On 2/2/19 a large tree branch fell on my car causing major damage to the hood, right rail, and right...
Today I visited AutoNation Toyota Fort Myers in order to purchase a2019 Toyota Landcruiser 6156 4dr. My family and I were very well received and consulted by the salesman Hank Simmons and Ms. Miguelina Stebbins.
We decided to buy the Land Cruiser and Ms. Stebbins introduced my family and me to...
I was very happy with my purchase even though there was a problem, it was covered under the factory warranty. I purchased my vehicle on 17 december 2018 and have not received my permanent plates yet (19 feb 2019 now) so I am driving around on expired temporary tags. I called a few time...
I went to buy a ca 2/23/2019 at auto nation kendall. I first asked for the sales man I have always bought my cars from but he "was not there" so carlos sales associate took care of me. We walked around looked at a 2 nissan rouge once I made my decision carlos and the manager stated...
AutoNationDodgeJeepFiat in North Phoenix, stay away! Far, far away! They are liars, cheats, sold us a damaged car. They did not inspect the car, the car has major damage to the trunk that they did not disclose, when you can see primer paint on trunk and gaping between rear quarter panel...
I purchased a used car form the Autonation in Pembroke Pines in October. The experience was good until my son went to get an oil change and tires rotated at Jiffy lube and was unable to get tires rotated because his wheels are locked. We searched in the car for the key but we were not...
Scott Johnson
General Manager
AutoNation Honda East Las Vegas
1700 East Sahara Ave.
Las Vegas, NV 89104
Tel: [protected]
Email: [protected]@AutoNation.com
Dear Mr Johnson,
My husband and I are old-returning and loyal AutoNation customers, at your dealership for the last 10...
