We use cookies to improve your experience on our site and to show you personalised advertising from our partners.

By using this website you agree to our Cookies Policy.

Agree
Register Sign in
FILE A COMPLAINT
Car Dealers AutoNation
AutoNation Logo

AutoNation

237 Complaints
File a complaint

Having problems with AutoNation?

File a complaint and get it resolved. It’s quick, effective and absolutely free!
Proudly resolving consumer concerns since 2004

Customer Service

200 Sw 1st Ave Ste 1600
Fort Lauderdale, Ohio
United States - 33301
AutoNation Cadillac West Palm Beach
2411 South Federal Highway, Ft. Lauderdale, FL 33316
 
Lexus of Palm Beach
6606 N. Andrews Avenue, Fort Lauderdale, FL 33309
 
AutoNation Nissan Kendall
350 West Copans Road, Pompano Beach, FL 33064
 
AutoNation Chevrolet Greenacres
400 W. Copans Road, Pompano Beach, FL 33064
 
AutoNation Chevrolet Doral
2400 North State Road 7, Hollywood, FL 33021
 
AutoNation Chevrolet Coral Gables
5401 W Copans Road, Margate, FL 33063
 
AutoNation Nissan Miami
4250 N. State Road 7, Coconut Creek, FL 33073
 
Mercedes-Benz of Delray
8600 Pines Boulevard, Pembroke Pines, FL 33024
 
AutoNation Honda Miami Lakes
8890 Pines Boulevard, Pembroke Pines, FL 33024
 
AutoNation Ford Miami
4050 Weston Road, Davie, FL 33331
 
Mercedes-Benz of Miami
13601 Pines Boulevard, Pembroke Pines, FL 33027
 
Mercedes-Benz of Pembroke Pines
14199 Pines Boulevard, Pembroke Pines, FL 33027
 
AutoNation Chrysler Dodge Jeep Ram Pembroke Pines
1200 NW 167th Street, Miami, FL 33169
 
AutoNation Toyota Weston
16800 NW 57th Avenue, Miami Lakes, FL 33015
 
AutoNation Nissan Pembroke Pines
5925 NW 167th Street, Miami Lakes, FL 33015
 
AutoNation Chevrolet Pembroke Pines
1001 Linton Boulevard, Delray Beach, FL 33444
 
Mercedes-Benz of Coconut Creek
3345 SW 8th Street, Miami, FL 33135
 
AutoNation Ford Margate
4181 SW 8th Street, Miami, FL 33134
 
AutoNation Honda Hollywood
1201 NW 89th Court, Miami, FL 33172
 
Land Rover Fort Lauderdale
5757 Lake Worth Road, Greenacres, FL 33463
 
Mercedes-Benz of Pompano
17305 S. Dixie Highway, Palmetto Bay, FL 33157
 
Jaguar Fort Lauderdale
5700 Okeechobee Boulevard, West Palm Beach, FL 33417
 
Mercedes-Benz of Fort Lauderdale
2101 45th Street, West Palm Beach, FL 33407
Show MoreShow Less

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with AutoNation.

We are an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Complaints & Reviews

Autonation — The dealership refuses to look at my vehicle

I bought a car from the dealership at the beginning of May since the second day I had it I've had nothing but problems I have called I have gone to the dealership several times each time I am told nothing is wrong with my car and they can't help me when I purchased the vehicle it did come with a year warranty on the vehicle. Since talking to the dealership two days ago I've had to fix my vehicle myself I do have all receipts and I do have an attorney involved.

Read full review →Hide full review
Comment Guidelines

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    Autonation — Buena park bmw

    Just purchased a unsafe car come to find out had metal shaving in the engine, car was under warranty and they wouldn't fix, absolutely the worst customer service of my life, the gm wouldn't even meet me, at all, their corporate office won't respond, so surprised of the unprofessionalism I received worst car experience of my life... From sales to service every step of the way was horrible, l was lied to, car was supposed to be inspected by mercedes, and it wasn't. So disappointed never buy a car from autonation not enough space to finish complaint... Absolute horrible experience

    Buena park bmw

    Read full review →Hide full review
    Comment Guidelines

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      • Updated by david fry · Aug 24, 2020

        Still pleading my case from a GM, who wouldn’t come down and meet me and apologize for any convenience... worst car experience ever

        Comments

      Mar 02, 2020

      AutoNation Toyota — discrimination, contract fraud

      ANTIOCH, IL MARCH, 2, 2020 It was the first Multi-Point inspection at 5, 000 miles for my car, 2020 Toyota...

      Read full review →
      Jan 22, 2020

      Autonation — requesting to receive the right maintenance service

      Date: 01/22/2020 Michael Mitiku 1033 Carbondale Way Gambrills, MD 21054 Auto Nation Audi Hunt Valley...

      Read full review →
      Jan 17, 2020

      Autonation — additional remote key for 2012 vw tiguan

      Purchased 2012 VW Tiguan on Nov 15th, 2019 with 2 remote keys. Two days after purchase I found the second...

      Read full review →

      We are here to help

      • 16 years' experience in successful complaint resolution
      • Each complaint is handled individually by highly qualified experts
      • Honest and unbiased reviews
      • Last but not least, all our services are absolutely free
      Dec 19, 2019

      Autonation — 2016 chrysler 300 c

      Came for an oil change about a month or two ago. When I came everything was good until I heard a noise from...

      Read full review →
      Dec 13, 2019

      Autonation — cancel service

      I purchased a 2018 toyota corolla on nov 29th. I was pressured in to buying a vehicle care protection plan...

      Read full review →
      Dec 10, 2019

      Autonation Chevrolet Gilbert, AZ — service department

      I had a scheduled appointment for this morning at 9:30 am. I had a couple of minor repairs that needed to be...

      Read full review →
      Dec 07, 2019

      Autonation — services / sales

      I was lie to over the phone, I went for test drive this was check engine light after I discussed over if the...

      Read full review →
      Nov 26, 2019

      Autonation — product and service

      This is the worse day ever these people are a joke . They sale cars with bad motors and etc then act like...

      Read full review →
      Nov 17, 2019

      Autonation — used car sales

      We purchased a used vehicle from AutoNation Chevrolet Orlando Airport. When we first viewed the vehicle, it...

      Read full review and 1 response →
      Oct 08, 2019

      AutoNation Margate — finance manager

      In April 12, 2019, I bought a 2019 Ford Escape Titanium. During the signing of the contracts with the...

      Read full review →
      Sep 27, 2019

      Autonation — vehicle insurance

      Background: First, I was sold a vehicle of what I though was new onl;y to find out it was sold t o me a...

      Read full review →
      Sep 17, 2019

      Autonation — auto collision repairs

      My 2020 Landrover Evoque was involved in an accident, I contacted Landrover Ft. Lauderdale on Copans Rd...

      Read full review →
      Sep 06, 2019

      Autonation — 2015 bmw 428i

      I purchased a certified preowned BMW back in September 2018 from the BMW dealership. I really do like the...

      Read full review →
      Sep 06, 2019

      Autonation — service department/managerial staff/sales

      I just recently purchased a 2011 mercedes ml 350 4 matic from autonation usa houston texas 8526 north...

      Read full review →

      Autonation — 2011 dodge ram

      So I've had this truck for a few months and I've barely been able to drive it, and it's so messed up at the fact that, I'm a veteran and I was needing a vehicle very bad because I work and go to school full time and have a newborn and have places to go and be which is the reason I went with y'all because USAA recommended me to because y'all were supposed to be the best. So why is it that within the 1st month my truck just stop turning on. I thought it was the battery so I bought a brand new one, wasn't that. Thought it was the alternator, wasn't that either. So a lot of money I'm spending to find out it was the door module that I can't even get because it's too pricey and I've been having alto miss a lot of work because I'm paying for a truck that I can't even use. I trusted this company. I put my credit on the line and money to pay for a truck that I can't even use to go to the store to by my kids food etc. I can't even believe that y'all said y'all did a full inspection yet all it took was a diagnostic test that ran me over a 100 dollars to find out all these codes popped up which means it was shorting out my battery and just not letting me get to anywhere I need to be. And just to get it fixed by y'all, I have to come out of pocket? That's even worst because I was never offered the warranty when I thought I was the whole time. Y'all literally put me in so much emotional and mental breakdown because I have a family and work and school and I can't even drive.

      Read full review →Hide full review
      Comment Guidelines

      Add your opinion

        By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

        Aug 16, 2019

        Autonation Honda — auto sale

        Terrible senior management staff and sales personnel. Left messages on many occasions including today...

        Read full review →
        Aug 09, 2019

        Autonation Coral Gables — employee named danny moncada

        Employee by the name of Danny Moncada from the Autonation Coral Gables address 4181 aw 8th st Coral Gable...

        Read full review →
        Aug 09, 2019

        AutoNation Ford St. Petersburg — service on 2007 ford mustang

        Mark Lee [protected] or [protected]@yahoo.com. retired US Army officer & disabled veteran. Left my 2007 Ford...

        Read full review →

        IN THE NEWS

        Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints
        If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
        One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
        A consumer site aimed at exposing unethical companies and business practices
        ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
        You'll definitely get some directions on how customer service can best solve your problem