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Banks Complaints | Page 2

Rakbank / The National Bank of Ras Al Khaimah / debit card

Fa
Faria zakir on Jan 19, 2019

Team, My debit card number is [protected]. Its been almost 5 months now I am keep on facing same problem with debit card irrespective of keep on calling customer care, no proper solution gave me neither called me back asking for the same again and again. Before I forgot pin and...

Suntrust Banks / atm customer service

Ma
Mary Stowers on Jan 18, 2019

On 1/18/19 in the morning in the branch on Lakeland Highlands road in Lakeland Florida, I was depositing a check in the ATM while the ATM started flashing computer code and held my card so it would not come out. I had to go inside the bank for help because there is no call for help button...

Comenity / pier 1 candle

Sa
Sally Kundert on Jan 18, 2019

The Comenity customer service department is a black hole of confusion and inaction. I bought a candle for $20. The Pier I staff encouraged me to use the Comenity card. I paid the bill but Comenity said they never received the check. Fee applied. I called, I sent copies of the cashed check...

Comenity / account activation

Wa
waykme on Jan 18, 2019

1/18/2019 I'm appalled at the lack of service the agents are able to provide. Instead of reading from a script and constantly apologizing RESOLVE THE ISSUE. I have a credit freeze on my credit history to prevent fraud. Usually when I apply for credit, I receive a cal to verify the...

Hong Leong Bank / unprofessional service

Xx
Xxxxxiny on Jan 18, 2019

I m felling upset to see those staffs serve old people like they should know everything pls they are old people u are the one to serve them and telling them what they have to do and giving better info ok? And one thing is I want to do is fixed deposit and not investment fund and how come u...

Kotak Mahindra Bank / cdm machine cash was not deposited

My
Mynuddin h on Jan 17, 2019

Kotak Mahindra Bank Sir I was cash deposited on CDM machine atv27/12/2018 at 7500 ruppes will not credited my account I ask bank Bank will tell contact customer care in ask customer care tell contact branch And 1 more transaction 12/1/2019 Same CDM machine 12000 amt also not credited Ur transaction timed out...

RHB Bank Berhad / RHB Banking Group / customer service email and helpline

Ep
EPNishi on Jan 17, 2019

i have an account in johor bahru and i need to make a payment to my client in johor bahru. i am unable to access online banking. to date i have sent 5 emails to the customer.service@rhb.com explaining my situation. apart from receiving an automated response that someone will ctc me in 3...

Wells Fargo / complaining about my money that wasn't refunded

Tl
TLuscious on Jan 17, 2019

I recently had a account with Wells Fargo and disputed against fraudulent actions that were made because my fund's were taken from my account .Instead of Wells Fargo reimbursing my fund's that were taken they closed my account in less than thirty days of this situation happening .I spoke...

Complete Savings / Complete Save / unexplained transaction

Ca
Cara X on Jan 17, 2019

I was looking through my bank transactions and seen you had taken out £15 from my bank account on Tuesday 15th January, I'm not sure how or why this is as I haven't even heard of the company before. I phoned the bank and they have stopped all transactions being made by your company however...

Abu Dhabi Islamic Bank [ADIB] / atm machine

Mm
mmm93453 on Jan 17, 2019

I would like to share an experience I had with an ADIB ATM in Dubai. After I put my HBL card into the ATM. It barely gave me enough time to take it and went back into the machine. After calling and sending multiple emails to ADIB customer service. They told me it was my fault and I have to...

Bank of Montreal [BMO] / account fees

Mi
Minez43 on Jan 17, 2019

Jan 2019 discovered a fee charged in my personal account/pla. Called to question this fee because I was not notified, nor did I consent to it. All day affair with my time being wasted, being given the runaround, passing the buck. Started with Customer Service, went to Branch, then to...

Munnik Basson Dagama / wrongfully paid monies to the company

Ga
Gavin Saacks on Jan 17, 2019

I paid a thousand rand into there bank account [protected] with ref number [protected] which was the wrong referance number they told me to go to my bank and do a reverse which they then declined which cost me 250 plus vatwitch was it i cant get any joy from the firm i dont want money back...

Axis Bank / bank unable to complete kyc formalities in 02 years

Sm
SML Society on Jan 17, 2019

Sir, It is more then 02 years passed our society account no... Was seised due to un-complete kyc, accordingly we have submitted all relevant documents to the authorised representative of the bank. But as informed by he bank authority the documents given by us were not accepted by the...

ING Amsterdam / unreliable employee unreliable written paper

Se
Semanur Baylan on Jan 16, 2019

How can I trust ING again? I have a written document given by you but you just ignore it and keep saying that the office made a mistake. Accepting that you have made a mistake is not helping! Solve the problem! How reliable can you be by ignoring your mistake. Why do I have to pay for your...

Citizens Bank / banking

Me
Melanie Phillips on Jan 16, 2019

Several times this bank updates it apps and it fails when you log in. It begins adding extra characters that I am not typing. (Only happens on this app) and then locks me out of my account because to many failed attempts. I call customer service (India) and they ask me all my security...

ING Direct Italy / closed my account and froze my money without notifying me!

Al
alan holpin on Jan 16, 2019

ING Codice cliente 7291348 Last week I suddenly found that I was no longer able to access my bank account online or with the app. On calling customer services I was (eventually) informed that this was because it was a joint account with my ex wife who is an American citizen and who had not...

Western Union Financial Services / difficulties in withdrawing money at absa welkom south africa

Jo
Johannes Tebesi on Jan 16, 2019

I sent my colleague to send 191 USD to my wife who is in South Africa. Now the nightmare started when my wife tried to withdraw the money in Welkom Absa Bank, South Africa. She was told that middle name was not there as it appeared on the ID. My colleague went back to include the name. But...

Karan Bhalla Encompass / didn't get my money in bank account

Mi
mili jha on Jan 16, 2019

Ust once I did a transaction on jan11, 2019, (snapay 9900) the transaction has been completed to my side. But money has been not transferred to my bank account. That, s the Region aadhar card not upload bt alredy aadhar card upload And again upload aadhar card Thank you for your payment of r...

First Gulf Bank [FGB] / delay in issuing loan clearance letter

Bh
Bharatvasi on Jan 16, 2019

I have a personal loan with earlier FGB bank and 2 Credit Cards with NBAD bank. I've made a buyout of the loan along with the Credit Cards by cheque issued by the other loan issuing bank on 18th December 2018 and requested for Clearance letter as it is crucial for the other bank to release...

Banco de Oro / BDO Unibank / bdo agent deleted my online account without my approval

Ka
Karen Chel on Jan 16, 2019

Date of Incident: Jan 12, 2019 and Jan 16, 2018 Client number: +[protected] Description of the Incident: I enrolled BDO online account last Jan 3, 2019, after verification it was approved on Jan 10, 2019. I tried to login but I cannot login, I called BDO to ask why I still cannot login...