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PNC Financial Services Group Customer Care Service

PNC Financial Services Group, Inc.

One PNC Plaza 249 Fifth Ave
United States - 15222

Customer Support Phone Numbers


PNC Financial Services Group Complaints & Reviews

PNC Financial Services Group / Mortgage loss claims department

Lawrence Duffy on Feb 22, 2017
My loan number is 0001564838. I had a water loss on my property on 12/21/2017 which was covered by my Allstate insurance policy. Due to multiple visits to the property by the claims department I paid the contractor out of pocket to make all of the repairs and then received a check from...

PNC Financial Services Group / I have not received payment for something that was pncs error

tgodfrey01 on Feb 17, 2017
I had my checks stolen back in November 2016 so I had called to cancel them and placed an order to receive NEW checkbooks. I received three new check books in January 2017 that I had paid $19.99 for, well they were supposed to be new. The first two checks on my new checkbook were the same...

PNC / Depositing

christopher carter on Jan 29, 2017
my name is christopher carter, in dec 2016, i tryed to deposit my paid check from the university of scranton, pnc bank does our payroll, it was a pnc payroll check, teller refused to take the check, i asked her to help me, she refused . and gave me a hard time, she throw a deposit slip at...

PNC Financial Services Group / Atm machine took my $360.00 on 1/28/2017

naimah1118 on Jan 28, 2017
I made a cash deposit at 6:13 pm at the PNC ATM on 7906 Tara Blvd Jonesboro, GA. I deposited 20 $20.00 bills and the machine gave me back 3 of the $20.00 bills and did not put my deposit in my acct and nor did the machine send me an email showing my deposit. My email address i...

PNC Financial Services Group / Mortgage

heimos on Jan 23, 2017
Hi, I'm a new costumer with you all. I am hoping my loan gets sold quickly because working with you all has been so difficult. No loan statement was sent only a coupon book not specifying information and an online pin and user id, which doesnt work of course. I have been on the phone for...

PNC Financial Services Group / Auto loan

Mollyman on Jan 16, 2017
The Loan was paid off in December of 2016, and I received a letter stating that. However, in January of 2017, they continued to withdraw the automatic payment from my checking account. When I called them, they said it was my fault...(What)? I followed their procedure on paying them, and...

PNC / No more walk up service

Barbara Taylor on Jan 13, 2017
I have a complaint about the new banking process at the 1919 Pennsylvania Ave. NW Branch. I don't know why you all decide not to have at least 1 Teller at the window for quick service like simple a withdrawl and/or deposit. Most folks here at the George Washington University uses thi...

PNC / Misrepresenting bank policies

Charles Conn on Jan 9, 2017
At PNC LaPorte main office a Larry (patroski) unsure of the actual spelling of his name. For the past 3 weeks Larry has been giving me false information. My mother has had an account there for several years, My brother Tim Conn had POA of my mothers accounts Mary Ann Conn, I am also her...

PNC banking / Product service rep or manage issues

fpla on Jan 4, 2017
transitioning from military life high profile life to civilian they are terrible rude and not loyal. Not the tellers. This started in ft bragg, nc with virual wallet then they messed that up. IN part the corp fixed it then kept it simple. I honestly don't like the staff in west carollton, ohio...

PNC / Allotment funds old account

James O Wiley on Dec 28, 2016
In 2003 I transition from the united states army and for got about my allotment in the amount of 268$ going to my account I followed the instructions that were given to me by customer service and the end I was told that I was charged 10 thousand dollars for something that I have not gotten...

Pnc Bank Lehighton Branch Office / Opening new account

Jackie Roth on Dec 20, 2016
I currently have an account with pnc, so when we decided to open another joint account, we went back to pnc. He has Wells fargo, I closed my well fargo last year. Been with PNC about 5 years - never a problem. HOWEVER, we walked into the Lehighton BrAnCh on or about December 6th to open a...

PNC bank / Branch safety

Loan on Dec 17, 2016
On 09/17/2016 I went to the branch in Aquia Towne Center. The branch was set to open at 9:00am. I got there close to 10:00am. The lights were on. I walked up and the door was locked but I slipped and fell on my way back to my car due to the ice on their sidewalk. No where was it salted...

PNC / Mortgage loan number 8000260818

Douglas Murawski on Nov 29, 2016
I have been trying to work with PNC Mortgage since early October of this year to have my October Mtg Payment be deferred to the end of the loan. I am totally unsatisfied with my results of spending hours on the phone with no satisfaction. I was transferred to numerous people and a few...

PNC / Customer service for personal account

customer 1234 on Nov 28, 2016
11/22/2016 11:30 AM New Zealand Time I was in a foreign country and I needed cash. My CC company needed to route to my banking account to transfer money. I called PNC to get my personal account details. As such, the "Lovely lady" whom I had the "Pleasure" of working with 1) Could not keep...

PNC / Class action lawsuit - yes! Mortgage loan process slow and maybe unlawful

DSM9110 on Nov 19, 2016
Nov 2016 - I wish I had looked first at the online reviews. Maybe I would have suspected that after we’d passed the first "30-45 day” close mark, and two other dates, that the process would be the nightmare described by others. The documentation re-requested by their underwriter was uncalled...

PNC Merchant Services / Clover Go

Daria07 on May 27, 2016
William S. Demchak PNC Merchant Services Two PNC Plaza 620 Liberty Avenue Pittsburgh, Pennsylvania 15222-2719 Dear Mr. Demchak, I am writing a letter addressed to you because I have not had successful conversations with Wendy Hampton and her boss Elaine. A week ago today I asked Elaine...

PNC / refusal to listen

Cara Montford on Apr 29, 2016
On 4/30 I was calling to report an incident of fraud. Last month I was contacted through an online service I register with to provide childcare. The woman made a whole long story up. She didn't come when she said stating her mother died. She said she would be here in 2 weeks in the...

PNC / Account

Reviewer63776 on Jan 26, 2016
On 1/26/2016 i went to a PNC bank on 2414 Wycliff Rd, Raleigh, NC 27607.To make an deposit into my mother account.I did not have the account number however and had ssn/card number.I then ask the teller would she be able to look up my mother information with ssn/card nu, ber.She stated they...

PNC / Home Equity Line

Reviewer56931 on Jan 18, 2016
I closed this account by stopping by my local branch. I was given a statement I went to my other bank got a cashiers check and brought it back within an hour. Pnc kept the account open after I provided to the branch manager a letter that I was closing the account. They continue to charge...

PNC / Mortgage process taking way to long

Reviewer92370 on Nov 30, 2015
I started a mortgage process over 4 months ago, I was given a pre approval letter. At which point we found a house and started the mortgage process now going on 9 weeks. I keep getting the run around and still do not know if and when we are going to close or not. First they said the law...

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