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PNC Financial Services Group Customer Care Service

PNC Financial Services Group, Inc.

One PNC Plaza 249 Fifth Ave
United States - 15222

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PNC Financial Services Group Complaints & Reviews

PNC Financial Services Group / bank employees

Marinoalex on May 2, 2017
Hello. I am at the Salisbury MD branch and nobody knows what is going on. I called before I came to ensure I could get a new debit card printed. I waited in line and was told the other teller can do it as soon as they are done helping the customer. The customer left and so did teller...

PNC bank / Mortgage

quyxu on Apr 29, 2017
I have a mortgage with PNC and have been using online mortgage to manage my mortgage (e.g: setup extra payment, view/change the auto payment amount) all through this web site. Recently, we're forced to move to the online banking system to manage our mortgage. The deadline is May 1st, 2017 we...

PNC Financial Services Group / hazard loss group

Paula Rule on Apr 26, 2017
We had a hazard loss of a little over $28, 000, paid for by our home owners insurance. Because we have a mortgage, and the amount is greater than $20, 000, the insurance company said they had to issue the check jointly with PNC, who would escrow the amount and disburse payments for repair...

PNC Financial Services Group / treated with disrespect and prejudice when trying to cash a check from my personal account at pnc bank in douglasville, ga

BR Jones on Apr 14, 2017
I went to the drive thru at PNC Bank in Douglasville, GA to cash a check from my personal account at PNC for cash. I had my Georgia drivers license and Nicole the white teller refused to cash the check because I didn't have a Credit card or ATM card for a second form of ID. So I drove...

PNC Financial Services Group / ervice at eden square office

P. Davis on Apr 12, 2017
Took my grandson into PNC Eden Square to cash his federal tax refund check. He has a smart access card but not an account. I have numerous accounts with very large balances and wanted to second endorse the check. Trish told me that state checks couldn't be second endorsed, I had to explain...

PNC Financial Services Group / Unable to get a card mailed to me

Yukonnia on Mar 30, 2017
Last week I lost misplaced my card and called to put it on hold. A few days later I called to have it canceled. After verifying my info like my ssn I still needed to know an exact amount of a purchase. After we got past the point where the rep was asking me for the wrong verification I had...

PNC Merchant Services - Lyrene's Blueberry Farm / Pnc merchant services

Thomas Lyrene on Mar 11, 2017
I told PNC Merchant Services about my business, that it was only open 3 months out of the year and made 25, 000 dollars a year with about 10 percent estimated to be from credit card sales. I trusted them to set me up with a service that would suit my needs. I was told I would pay $29.00 a...

PNC Financial Services Group / Mortgage loss claims department

Lawrence Duffy on Feb 22, 2017
My loan number is 0001564838. I had a water loss on my property on 12/21/2017 which was covered by my Allstate insurance policy. Due to multiple visits to the property by the claims department I paid the contractor out of pocket to make all of the repairs and then received a check from...

PNC Financial Services Group / I have not received payment for something that was pncs error

tgodfrey01 on Feb 17, 2017
I had my checks stolen back in November 2016 so I had called to cancel them and placed an order to receive NEW checkbooks. I received three new check books in January 2017 that I had paid $19.99 for, well they were supposed to be new. The first two checks on my new checkbook were the same...

PNC / Depositing

christopher carter on Jan 29, 2017
my name is christopher carter, in dec 2016, i tryed to deposit my paid check from the university of scranton, pnc bank does our payroll, it was a pnc payroll check, teller refused to take the check, i asked her to help me, she refused . and gave me a hard time, she throw a deposit slip at...

PNC Financial Services Group / Atm machine took my $360.00 on 1/28/2017

naimah1118 on Jan 28, 2017
I made a cash deposit at 6:13 pm at the PNC ATM on 7906 Tara Blvd Jonesboro, GA. I deposited 20 $20.00 bills and the machine gave me back 3 of the $20.00 bills and did not put my deposit in my acct and nor did the machine send me an email showing my deposit. My email address i...

PNC Financial Services Group / Mortgage

heimos on Jan 23, 2017
Hi, I'm a new costumer with you all. I am hoping my loan gets sold quickly because working with you all has been so difficult. No loan statement was sent only a coupon book not specifying information and an online pin and user id, which doesnt work of course. I have been on the phone for...

PNC Financial Services Group / Auto loan

Mollyman on Jan 16, 2017
The Loan was paid off in December of 2016, and I received a letter stating that. However, in January of 2017, they continued to withdraw the automatic payment from my checking account. When I called them, they said it was my fault...(What)? I followed their procedure on paying them, and...

PNC / No more walk up service

Barbara Taylor on Jan 13, 2017
I have a complaint about the new banking process at the 1919 Pennsylvania Ave. NW Branch. I don't know why you all decide not to have at least 1 Teller at the window for quick service like simple a withdrawl and/or deposit. Most folks here at the George Washington University uses thi...

PNC / Misrepresenting bank policies

Charles Conn on Jan 9, 2017
At PNC LaPorte main office a Larry (patroski) unsure of the actual spelling of his name. For the past 3 weeks Larry has been giving me false information. My mother has had an account there for several years, My brother Tim Conn had POA of my mothers accounts Mary Ann Conn, I am also her...

PNC banking / Product service rep or manage issues

fpla on Jan 4, 2017
transitioning from military life high profile life to civilian they are terrible rude and not loyal. Not the tellers. This started in ft bragg, nc with virual wallet then they messed that up. IN part the corp fixed it then kept it simple. I honestly don't like the staff in west carollton, ohio...

PNC / Allotment funds old account

James O Wiley on Dec 28, 2016
In 2003 I transition from the united states army and for got about my allotment in the amount of 268$ going to my account I followed the instructions that were given to me by customer service and the end I was told that I was charged 10 thousand dollars for something that I have not gotten...

Pnc Bank Lehighton Branch Office / Opening new account

Jackie Roth on Dec 20, 2016
I currently have an account with pnc, so when we decided to open another joint account, we went back to pnc. He has Wells fargo, I closed my well fargo last year. Been with PNC about 5 years - never a problem. HOWEVER, we walked into the Lehighton BrAnCh on or about December 6th to open a...

PNC bank / Branch safety

Loan on Dec 17, 2016
On 09/17/2016 I went to the branch in Aquia Towne Center. The branch was set to open at 9:00am. I got there close to 10:00am. The lights were on. I walked up and the door was locked but I slipped and fell on my way back to my car due to the ice on their sidewalk. No where was it salted...

PNC / Mortgage loan number 8000260818

Douglas Murawski on Nov 29, 2016
I have been trying to work with PNC Mortgage since early October of this year to have my October Mtg Payment be deferred to the end of the loan. I am totally unsatisfied with my results of spending hours on the phone with no satisfaction. I was transferred to numerous people and a few...

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