Cub Foods
Reviews and Complaints

This store has stopped using shopping carts, unless you are one of the lucky ten. The parking lot has a police camera AND often an officer who does nothing about the pan handlers or people parking in the handicap slots ir in the fire lane. People eat their way through the store so check the lids on everything you buy. Shoving food into your coat or just walking out with it is common. What an embarassment for the neighborhood and the East Side of St. Paul.

I called a local Cub Foods to inquire about getting 5 dozen donuts in the morning tomorrow. I was told, rudely, that I missed the window to put the 'order in'. I asked if I could stop by now to pick up 5 dozen and if they were available that would be fine for me. I was told (with a laugh), 'well that might be convenient for you but it sure isn't convenient for me if you take all of the donuts'. Confused at this type of response and isn't selling the donuts the idea in the first place? I took my business and money elsewhere.

Hello. I have had problems using my Cub Rewards at the gas pumps at the Holiday Stations. Before you say, go into the store itself to use the rewards, I have mobility problems so I use the pay at the pump option.

When I have complained to Holiday about the rewards not working at the pump, they tell me to call Cub and Cub tells me that I need to talk to Holiday!

I shop at Cub foods because I like shopping there and I like to earn the rewards for money off at the pump, for one thing.

Please fix this!

It’s 4:30 pm and I’m really wondering if I want to go to this Cub foods store (1177 Clarence St

Saint Paul, MN 55106). And I tell myself maybe it will be good today? But I was definitely wrong! Just like always, never have enough checkers and the check out lines are way too long. I didn’t come to Cub foods to save money on anything because that’s not why I shop there. I go there because it’s close to my place. And I just grab whatever I need and go straight to the check out. And again, the checkout lines were rediculous! I mean does this store have a shortage of workers? Or maybe it’s because people just don’t wanna go to work. And I have been going to the other Cub foods out in Maplewood off of white bear and Hwy 36. And the staff there seems to be always good. Not only that, the staff there is much more polite compared to the store by my house (the one I’m complaining about). This time I really have to calm down and not get all worked up again. And I’m one of the most patient people out there. But I’m very sorry to say that I’ve had enough of unpleasant experiences at this Cub foods. Lines are always long, staff is always short, and you guys have people in all the wrong places. For example, the lady at the customer service line? She couldn’t come help out with all the people in the long lines because she only had two customers. And then she made off like a magician. And these loss prevention guys; they gotta be the most useless guys ever because they are either on their phones playing games or taking up the cashiers time by socializing. I’ve seen theives grab things and walk out and as I look over to let someone know; I’m like never mind; they seem too busy with their phones that I wonder how many people they do catch. Even your kitchen staff sucks now because all the chicken today were soo burnt it looked like tar roasted chicken. And J get why they do that because 8 out of 10 times that I buy a rotisserie chicken there, it always too raw and bloody on the inside. Nevertheless, over cooking the damn bird so it black as tar is t gonna help. Honestly, I’ve had a few instances where the staff is either too gansta and can’t help me or too clueless and can’t. Whatever it is with Cub foods, I have made a decision to never shop again at any Cubs. Because I can’t believe whoever is in charge of this store can’t get it together. And I get it. Half the damn customers are ghetto as hell. People always out front asking me for money each time when I leave the store. I’m gonna go and start shopping only at Target now. I will say this, I don’t mind paying a little a extra for the same items I can get cheaper at Walmart and Cubs. It seems almost all

The customers who go there don’t mind paying more just as long as all the Ghetto people who can’t afford to go there isn’t gonna be there. And never once have I ever had an issue at Target whatsoever with anything. And why is it Target can effectively have enough checkers at the register to get you in and out. Note; Also Targets curb side pickup is very effective as well. I use that every other day. Sometimes even two times a day. And I don’t mind Target employees at all because they seem very knowledgeable and pleasant with a professional attitude. But thank you Cub foods for helping me make my decision and going to Target for everything now. I don’t even mind the extra travel because it makes up for all the other things that makes grocery shopping or anytype of shopping unpleasant. I get what Target is doing; I’ll spend more money at Target just to not deal with all the drama of Ghetto customers and their lack of workers. Shopping should be quick and easy. Not long and unbearable. At least I have a choice where I want to spend my money. And Target is my new store. Because Cubs isn’t getting any better. I bet that Cub foods store I’m complaining about has all the worst ratings of all their stores. And I see why.

I have been saving these stamps that have been printed on the bottom of each receipt and the ones the cashiers give you since it started in July 2023.When I have asked for stamps, the cashiers have told me they are on the end of the receipt, and never offered the blue stamps. I had one cashier that actually gave me blue stamps, and I noticed there were none on the receipt? So, I have had 2 cashier's give me the stamps, and others tell me they are on the receipt. Well, Here is my dilemma, I have cut out and attached the receipt points from the bottom of the receipts to the saver card sheet and went to redeem them. I was told that you need the entire receipt in order to redeem, and by attaching the points from the receipts, they are not valid? Are you kidding me? We have spent all this money to receive one or two kitchenaid products only to tell us the stamps printed on the receipt are not valid and you need to trade them in for the blue stamps? NO WHERE does it say that anywhere in the terms and the cashiers told me that they are on the receipts? I spend what I can as I am only on Social security. The stamps on the receipts tell you to attach them to the saver card which is what I did, not exchange them. I am Beyond upset about this and doing my part as the directions state. No where does it tell you to redeem them for the blue stamps ANYWHERE. They will not trade the stamps from the receipts for the blue stamps because they said I needed the entire receipt to verify the points? What is going on here? I want them to exchange the paper stamps for the blue stamps so I can get what I payed/saved up for, for this kitchenaid item. I am almost 70 and feel like I am being taken advantage of. The employees need to be all on the same page when doing promotions. Please Help.

This is a multi million dollar company and I am just one senior citizen, so I am hoping they will honor the paper stamps or exchange them for the blue stamps. My email is : [protected]@aol.com and my name is Dawn

On October 11, 2023 I called the pharmacy at 910am while my partner was headed to pick up my prescription to see when it was ready. The person was incredibly rude, said it would be an hour, when I politely asked if it could be sooner because I needed to go to work but have an infection that needs antibiotics, and they said maybe 45 mins. They then yelled at my partner saying I had just called and they told me it wasn't ready. I hadn't reached him yet bc I was helping my toddler in the bathroom by my infected self. They yelled at other customers on the phone telling them not to come bc their prescriptions weren't ready. And then when my partner who has adhd was mindlessly tapping his finger on a shelf while waiting, the pharmacist yelled at him that he was distracting her and needed to stop tapping his finger immediately. This is the worst experience we've ever had, and we will not be returning to cub pharmacy nor grocery after this, and will recommend the same to friends, families, and the online communities we are a part of as a sports caster, trivia host, and educator.

the head of the loss prevention at the cub foods at 1177 clarence st in St Paul MN 55106 is himself a thief he is always stealing from the meat department and taking whatever he feels like taking that day not only does he steal whatever he wants he also sell's drugs to most of the employees , also if you pay Conrad $100.00 he lets you push your cart full of food right out the door as he looks the other way i have informed the store director "Hurby McDaniel" of this but because the 2 of them are friends he also looks the other way. Conrad Holscher is a disgrace to cub foods and shows zero leadership skills to any and all other cub food employees. i am an employee at the same store and see this on a day to day basis

We were shopping on 6/17/23. I was grabbing some chips to buy and this was on the shelf, a mouse catcher and mouse droppings on the shelf. I quietly told the first employee I seen, she said OK, I'll take care of it. Waited she never came back so I told 2nd employee. Nothing was done. So before going to the check-out with only pop I refused to purchase the food. I went to look and Nothing was touched. So I took a picture, and showed the man at the register after asking if he was Management. Then left disgusted.

I was just shopping in Bloomington,MN. The self serve register could not identify a red onion from it's barcode. Standing there with money out is the last place I would expect some quire fruitcake to come running towards me. This whole situation was caused by the defective software and fingerprint readers recently installed. I have the right to defend myself with whatever force necessary. You will be both civilly and legally LIABLE for the inevitable consequences. Your Leftist Political Agenda is going to COST YOU.

Deliveries to 9006 Neill Lake Rd. are made in boxes even though I repeatedly request bags, they continually send groceries in boxes -which are too heavy for me to carry in -disgusting lack of caring about any complaints -very poor management with little concern for customer issues -guess I'll be usingl Aldi- in the future- and saying a complaint is too short is dumber than dirt -really stupid -who made this ridiculous decision?