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Consumer Complaints & Reviews in Springfield, Virginia

Lenscrafters / eyeglasses and lies

tigerroar on Sep 26, 2018

Earlier this month I selected a pair of brand name eyeglasses with a progressive lens and bifocals. They texted me a week later to let me know that the glasses were ready for pickup. I thought they did a good job with the initial measurements, however, afterwards the glasses slid down my...

Chrysler / experience from the service department and subsequent mishandling by management

Tony.mask on Sep 26, 2018

Please contact me at[removed] or email at to discuss this. I am requesting information as to the process of filling a formal complaint against a service advisor, the service department, a technician of the service department, and the Service Director of a local Jeep...

Qatar Airways / customer service

Mrs Abdia Mohamed on Sep 23, 2018

We are mistreated, disrespected, humiliated infront of huge crowd and threatened that I will not board the flight. All this by just asking a simple question to verify why I was charged more than what I was told originally! We purchased round trip business class US to Qatar & round trip...

Navy Federal Credit Union [NFCU] / mortgage loan process

NFCU Customer on Jul 17, 2018

I'm not sure if this is going to the appropriate office for resolution or customer service. I have had bad experience with different people in NFCU. Tanaya Gibson was unresponsive to emails and phone calls. Also she said that our VA Appraisal was ordered on the due date in our contract...

Panera Bread / a bug in the southwest salad

Na111 on Jun 29, 2018

Today 6/29/2018 I ordered my food at 5578 Vincent Gate Terrace, Alexandria, VA 22312 I got southwest salad and soup, while I was eating my salad halfway through a Bug came out walking through my fork which you can see it in the pictures. Also there was a core of lettuce inside it was dirty and...

Wingstop Restaurants / fries

Dayana Gutierrez-Adomeit on Jun 5, 2018

I had ordered fries and no calls were given to stay they didnt have any fries and Im pregnant SO I really wanted my fries and it was only 10:30 so no where near closing time which I was really upset about. I don't understand why they didnt have fries or why they didnt give me a call so I...

Wells Fargo / customer service - banking in person

Patricia Womack on Feb 26, 2018

I've been a Wells Fargo customer for over 30 years. On Saturday, February 24, an incident occurred at your Springfield Plaza branch, in Springfield, Virginia that has caused me to end that relationship. I had brought several old U.S. Savings Bonds to the branch to cash/deposit. Your...

Washington Gas / WGL Holdings / unlawful disconnection of gas services

Vee Marshall on Feb 24, 2018

On February 22, 2018, they disconnected my service without prior notice or warning. On January 30, 2018, I requested that service be established in my name and the company refused. However, they confirmed that they would not cut off my service w/o notice first. They lied. I was out of town...

Direct TV / extra billing charges... scam

Gracie Lou on Feb 7, 2018

I was quoted $45mo for the choice programming and the price included the equipment. I couldn't believe my good luck. Well, they got me. My first bill showed $6.65 mo regional sports charge... I wasn't told about that when I signed up, there was a $7.99 charge for a "protection plan" that...

FreeShipping.сom /

glendasuem on Feb 2, 2018

First of all I'm a 77 yr.old widow living on a very fixed income. I just checked my checking account going down through every transaction. All at once I noticed a recurring charge to Kept looking back at my account and sure enough it's been coming off since July, 2017...