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Consumer Complaints & Reviews in Springfield, Virginia

Navy Federal Credit Union [NFCU] / mortgage loan process

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NFCU Customer on Jul 17, 2018

I'm not sure if this is going to the appropriate office for resolution or customer service. I have had bad experience with different people in NFCU. Tanaya Gibson was unresponsive to emails and phone calls. Also she said that our VA Appraisal was ordered on the due date in our contract...

Panera Bread / a bug in the southwest salad

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Na111 on Jun 29, 2018

Today 6/29/2018 I ordered my food at 5578 Vincent Gate Terrace, Alexandria, VA 22312 I got southwest salad and soup, while I was eating my salad halfway through a Bug came out walking through my fork which you can see it in the pictures. Also there was a core of lettuce inside it was dirty and...

Wingstop Restaurants / fries

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Dayana Gutierrez-Adomeit on Jun 5, 2018

I had ordered fries and no calls were given to stay they didnt have any fries and Im pregnant SO I really wanted my fries and it was only 10:30 so no where near closing time which I was really upset about. I don't understand why they didnt have fries or why they didnt give me a call so I...

Wells Fargo / customer service - banking in person

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Patricia Womack on Feb 26, 2018

I've been a Wells Fargo customer for over 30 years. On Saturday, February 24, an incident occurred at your Springfield Plaza branch, in Springfield, Virginia that has caused me to end that relationship. I had brought several old U.S. Savings Bonds to the branch to cash/deposit. Your...

Washington Gas / WGL Holdings / unlawful disconnection of gas services

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Vee Marshall on Feb 24, 2018

On February 22, 2018, they disconnected my service without prior notice or warning. On January 30, 2018, I requested that service be established in my name and the company refused. However, they confirmed that they would not cut off my service w/o notice first. They lied. I was out of town...

Direct TV / extra billing charges... scam

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Gracie Lou on Feb 7, 2018

I was quoted $45mo for the choice programming and the price included the equipment. I couldn't believe my good luck. Well, they got me. My first bill showed $6.65 mo regional sports charge... I wasn't told about that when I signed up, there was a $7.99 charge for a "protection plan" that...

FreeShipping.сom / freeshipping.com

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glendasuem on Feb 2, 2018

First of all I'm a 77 yr.old widow living on a very fixed income. I just checked my checking account going down through every transaction. All at once I noticed a recurring charge to FreeShipping.com. Kept looking back at my account and sure enough it's been coming off since July, 2017...

Burger King / worst experiences

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skorppp on Nov 28, 2017

Today i went to your store #422, and it was disgusting. I went there a few weeks back hoping to see a particular area cleaned. Today i found that it still was not. This is the closest burger king to me and it's unfortunate that it's horrible and unsanitary. I went there today to use my...

Panda Express / not providing good service

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Yqk on Nov 7, 2017

I am trying online order but service disabled, called many Panda Express none picked call then drove to nearest Panda Express they told me I can't use my free bowl coupon and $3off $5. Ridiculous tired after calling and drove to store no one answer and they didn't let my coupon used got by...

Safeway / complain

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Amirante Francisco Jr on Sep 3, 2017

Today at 7:50 PM I approached the deli department counter and asked the staff for half pound of Genoa Salami. The staff replied to me that he was "closed" I asked him what time you close since the supermarket still open? He replied to me " I close at 8:00 PM but right now I'm cleaning the...