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Consumer Complaints & Reviews in Springfield, Virginia

Direct TV / extra billing charges... scam

Gracie Lou on Feb 7, 2018
I was quoted $45mo for the choice programming and the price included the equipment. I couldn't believe my good luck. Well, they got me. My first bill showed $6.65 mo regional sports charge... I wasn't told about that when I signed up, there was a $7.99 charge for a "protection plan" that...

FreeShipping.Com / freeshipping.com

glendasuem on Feb 2, 2018
First of all I'm a 77 yr.old widow living on a very fixed income. I just checked my checking account going down through every transaction. All at once I noticed a recurring charge to FreeShipping.com. Kept looking back at my account and sure enough it's been coming off since July, 2017...

Burger King / worst experiences

skorppp on Nov 28, 2017
Today i went to your store #422, and it was disgusting. I went there a few weeks back hoping to see a particular area cleaned. Today i found that it still was not. This is the closest burger king to me and it's unfortunate that it's horrible and unsanitary. I went there today to use my...

Panda Express / not providing good service

Yqk on Nov 7, 2017
I am trying online order but service disabled, called many Panda Express none picked call then drove to nearest Panda Express they told me I can't use my free bowl coupon and $3off $5. Ridiculous tired after calling and drove to store no one answer and they didn't let my coupon used got by...

Safeway / complain

Amirante Francisco Jr on Sep 3, 2017
Today at 7:50 PM I approached the deli department counter and asked the staff for half pound of Genoa Salami. The staff replied to me that he was "closed" I asked him what time you close since the supermarket still open? He replied to me " I close at 8:00 PM but right now I'm cleaning the...

CVS Pharmacy / CVS Health / prescriptions transfer

MAnthony on Aug 19, 2017
Called and requested CVS Pharmacy in Springfield Plaza, Springfield VA, to transfer my 3 prescriptions to Walmart in Burke VA. Was assured by pharmacy employee that transfer was possible if Walmart Pharmacy called them with RX references and requested transfer. Received a call from Walmart...

Panda Express / service

EAAD on Jul 24, 2017
My mother and I ordered food and the lady said they were not done preparing the food. Once it was done they skipped over us to the men behind us giving them what we asked. They did not think about maybe saying they were here first instead they paid. We both reacted asking her what happened...

Greyhound / driver for bus #4407 from richmond va to cleveland oh - rude and racist comments

Jamie Kyung Min Oh on Apr 25, 2017
I am an Asian-American college student who has been a loyal customer to Greyhound. I want to inform you of a rather disturbing incident that I experienced yesterday morning (4/24/17) at the Springfield, VA station. I was waiting for my bus at the Springfield station, which was supposed to depart...

Panera Bread / bakery

Jessalyn Shiner on Mar 19, 2017
3/18/17 I ordered a Apple Crunch Muffin, and saved it until the end of the day. I love those muffins. However, when I finally looked in the bag, I found that it wasn't an apple crunch muffin, it was a cranberry orange one. I waited all day for that muffin. I was incredibly disappointed. I...

Google / google bias

RJR5 on Mar 7, 2017
Dear Google, Like many Americans, Google is my preferred search engine. There are many others for me to choose from, but I love Google. I am disheartened though by your obvious partisan bias against conservatism, Republicans, and most especially, our new President, Donald Trump. It is so...
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