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Consumer Complaints & Reviews in Richmond, Virginia

Economy Car Rentals / Debit card being charge

Eugene Shelton on Jun 23, 2017
I, Eugene R. Shelton made reservations for pick-up on Friday June 16, 2017. Upon at Richmond Int. airport I proceeded to the Dollar rental car counter. After presenting confirmation number, we presented a debit card. The counter person informed us that without a credit card the transaction...

Michael Wayne Investments / Stealing money

Jus3ofus on Jun 23, 2017
I have been in the hospital for 2 and half months. My son had been taking care of my car payments. He got behind and the car was turned off. He made a payment that day which was supposed to turn the car back on. Car NEVER came back on. Car was towed the following Monday to Auto Connection...

Motel 6 / service

Leah lynch on Jun 19, 2017
For the price I payed was not worth it!! I ask for a non smoking room and it smelled like smoke plus the blacket had a cigarette burn in it!! Also there was no phone, no iron, no shampoo, and hair dryer. Also those bath tubs are very slippery. The air conditioner didn't work right I will not...

Wish.com / magnetic led lightning cable for iphone

Da'Niece Gordon on Jun 13, 2017
Today June 13, 217 I went to purchase this item on the mobile site and it was said to be free just pay the shipping. Then when I got to my cart it said $3.00 plus shipping. I just want the item for the free rate because I was under that impression from when I opened the screen to selecting...

Hair Cuttery / haircut/ hair treatment

112re on Jun 11, 2017
06/11/2017 804-513-3651 I am not satisfied with the haircut / hair treatment/ over charged I would like to request a refund I visited hair cuttery today to get a hair cut and shampoo. I specifically asked the stylist to get a hair cut and shampoo. I did not asked for a hair treatment. I...

Kroger / seafood customer service representative

S.V. Baskfield on Jun 10, 2017
06/10/2017 approximately 08:04 PM at 9480 W Broad St, Richmond VA location employee "BUBBA" took my request for a Ahi Tuna steak and two Sea Scallops when packaging my purchase the employee placed the pricing labels on the underside of the brim of the Kroger logo baseball style cap, tan...

Cox Communications / rude customer service representative

wannabe tee on Jun 9, 2017
I called in 6/09/2017 and spoke to Monica @ extension 773887 regarding my account she was extremely rude and very aggressively with her tone. She sound as if she was lying in the bed and I I called and woke her up Maybe someone need to explain to Monica the importance of customer service...

Steak 'n Shake Enterprises / poor service

Sad steak and shake on Jun 8, 2017
We waited over 30 min for our dinner while we sat seeing workers just literally move our plates around but not serve them. Another customer complained that her milk shake had sat on the counter for 15 min before given to her and she wanted another but they just took off the melted whip...

American Home Shield / ac

NO AC For a month on May 19, 2017
I called in a service request for my upstairs AC, a week went by and no one called me to advise a repair tec would come out. I called back several times during the week and was told it was given to a company. I called the company directly and they told me it was a glitch in their system...

Estes Express Lines / shipping services

Alphonzo on May 15, 2017
I shipped a order from Walmart liquidation company of new electronics 323 items. I booked Estes because I actually had a positive experience with them when Costco another company we buy from used them to ship our order. That shipment went perfect so I booked them when it came time to ship...
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