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I tested positive for a genetic rapidly progressive disease in march of 2025. Mayo clinic is considered a center of excellence in the treatment of this disease. Naturally, I wanted to go to mayo jacksonville as it is 10 minutes from my house. The appointment schedulers in every dept. I have spoken to all read from the same script, "I am so sorry but we are not accepting new patients at this time; and probably for the next two years". Cardiology, neurology, nephrology. I had to travel to mayo rochester, minneapolis to be seen. I spent 4 days with testing there. Cardiology in rochester made an internal referral to jacksonville mayo neurology dept and I was seen within two weeks and am being treated. The jacksonville mayo neurologist was horrified when she learned that I had to go to rochester to be seen. She has made a referral for cardiology a month ago and still, I have not heard anything. Just yesterday I had an exchange with nephrology scheduling to address my kidney disease issues and was told they are not accepting any referrals for the foreseeable future. What the hell? I am disappointed because the disease I have has affected various systems in my body and I was hoping to have mayo dr. S all in one place to treat my various issues instead of running all over town and dealing with doctors who have never heard of my disease.
Recommendation: If you want to avail yourselves of Mayo Jacksonville, go through the ER. It's a shame but I am sure people are trying that method,
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I filled out a form to try to get an appointment with the rheumatology dept of Mayo, Jacksonville, FL. I have been to 9 specialists in the past 5 months to try to figure which of the 100 + autoimmune diseases i might have...they are unable to get a diagnosis and hence label me ' an enigma'...needing someone somewhere with some real quality diagnostic capability, right? Like maybe the famous MAYO CLinic?
Rec'd. a call back and was told the only way of proceeding with an appointment application is to have a doctor fax over a diagnosis and only THEN might they try to get an appointment, but not for at least 60:days!
What a. dosgrace and joke Mayo Clinic is..they should be ashamed..DO NOT BOTHER WITH THEM! Incidentally, I had the same disappointing process in 2021 with Mayo Jckapnville and their cardiology unit, so this is not a one- off happemstance.