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Consumer Complaints & Reviews in Honolulu, Hawaii

Booking.com / Hotel room did not match their website no fresh flowers

De
Denise Walker on Dec 5, 2018

The condition of the room did not look anything like the pics that were on the website. Old furniture, unfinished patching and painting inside the bathroom. Outside patio furniture was weathered. No flowers at all at the dining table, living room table, outside patio, inside the bedroom...

Longs Drugs / 40% discount

Lf
LFO on Dec 3, 2018

Longs location at Executive Center. 12/3/18, purchase lihing sour belts (not on sale), waited forever to get Ajax sale item, & bought Hawaiian calendar on sale. The clerk did not issue 40% discount on dollar item. Instead she questioned when I did have an item to apply. Thought I only had...

Longs Drugs / hallmark coupon (buy 3 get 1 free)

La
laninjohn on Nov 12, 2018

On November 8, I went to the Pali Long's. I used the coupon for Hallmark. Which says "buy 3 get 1 free" the cashier could not activated the coupon. As he checked my order, he noticed that one card was not a Hallmark card, which was in the hallmark section. So I got a replacement card. He...

DirecTV / sunday ticket

Ch
Cheryl Yasuda on Oct 29, 2018

Worse customer service ever!! Paid $300 for the Direct TV Sunday ticket and every week I have had problems logging in or getting a connection. Customer Service Chat has told me multiple times that a supervisor is going to contact me and I have never received a phone call. They also told me...

Humana / change in claims processing for in-network dentist

Ka
Kariamo on Oct 19, 2018

On behalf of Dr. Mitchell Tseu(tax id [protected]) Recent claims have been processed as an out of network provider Dr. Mitchell Tseu is an in network provider with Humana According to Humana customer service, a lapse in his contract occurred. There was no notification about this lapse in hi...

Paul Mitchell / paul mitchell school - honolulu, hi

Ha
hairstylist.101 on Oct 19, 2018

October 2018 the dean, Joannie, told one of her students that the student only corresponded with her when she needed something. She then told the student to not speak to her and to leave her alone. How does the "dean" of your school talk to a student like this? How do you expect the...

Safeway / filthy meat case

Jo
johnfjohnston on Oct 18, 2018

bought chicken yesterday..10-17018...realized the entire meat case had old dried blood throughout sanitary safety issue needs immediate attention so...the form said that I had to continue with more words or this would be ignored I think there is a food safety issue here and am amazed that...

OroGold Cosmetics / orogold honolulu hilton village store salesperson lied about full refund policy

Ju
Justice 2018 on Oct 17, 2018

Buyers, consumers and shoppers be aware Stay away from Orogold stores and productss as many of you have been reporting and been taking advantage of these scan artists. We are a victim of fraud, just like many have reported here and especially the Orogold in Hawaii stores while on...

Sears Brands / sears warranty

Do
Douggie Fresh on Oct 3, 2018

I purchased a Samsung Dishwasher and a Sears master protection warranty from a Sears retailer two years ago. In June the dishwasher started making a noise and was not functioning properly. I called, scheduled a service, they ordered parts, came back and installed them with no fix, order...

Longs Drugs / pharmacy

Br
Bruce Morita on Oct 1, 2018

On 10/1/2018, I called the Pharmacy department at the Hawaii Kai location to see if my prescription was ready. There's a new girl, Jenny, that is quite rude. I asked if my order had been filled. She said no. She said there's so many customers ahead of me in a rude tone. Since that didn't...