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Consumer Complaints & Reviews in Honolulu, Hawaii

Humana / Change in claims processing for in-network dentist

Kariamo on Oct 19, 2018

On behalf of Dr. Mitchell Tseu(tax id [protected]) Recent claims have been processed as an out of network provider Dr. Mitchell Tseu is an in network provider with Humana According to Humana customer service, a lapse in his contract occurred. There was no notification about this lapse in hi...

Paul Mitchell / Paul Mitchell School - Honolulu, HI

hairstylist.101 on Oct 19, 2018

October 2018 the dean, Joannie, told one of her students that the student only corresponded with her when she needed something. She then told the student to not speak to her and to leave her alone. How does the "dean" of your school talk to a student like this? How do you expect the...

Safeway / filthy meat case

johnfjohnston on Oct 18, 2018

bought chicken yesterday..10-17018...realized the entire meat case had old dried blood throughout sanitary safety issue needs immediate attention so...the form said that I had to continue with more words or this would be ignored I think there is a food safety issue here and am amazed that...

OroGold Cosmetics / orogold honolulu hilton village store salesperson lied about full refund policy

Justice 2018 on Oct 17, 2018

Buyers, consumers and shoppers be aware Stay away from Orogold stores and productss as many of you have been reporting and been taking advantage of these scan artists. We are a victim of fraud, just like many have reported here and especially the Orogold in Hawaii stores while on...

Sears Brands / sears warranty

Douggie Fresh on Oct 3, 2018

I purchased a Samsung Dishwasher and a Sears master protection warranty from a Sears retailer two years ago. In June the dishwasher started making a noise and was not functioning properly. I called, scheduled a service, they ordered parts, came back and installed them with no fix, order...

Longs Drugs / pharmacy

Bruce Morita on Oct 1, 2018

On 10/1/2018, I called the Pharmacy department at the Hawaii Kai location to see if my prescription was ready. There's a new girl, Jenny, that is quite rude. I asked if my order had been filled. She said no. She said there's so many customers ahead of me in a rude tone. Since that didn't...

LG Electronics / washer - causing error message t4.

HvonS on Sep 27, 2018

LG Has THE WORST customer service I've ever experienced in my life! 5 Months after purchasing a $1000 washer model DLE3170W the washer presented an error message and stoped working. The washer, by the way, is in the warranty. I have been calling for over 2 weeks and after each grueling...

McDonald's / drive thru order 9/24/18

MaryB808 on Sep 25, 2018

Went to the drive thru line at about 8:40-8:50pm. Ordered 20 piece nuggets. Did not receive a receipt on the 1st window after paying. Proceed to the 2nd window pick up line and received my kids order of 20 piece nuggets. No one in drive thru line so went pretty quick. Driving home eating...

Jack In The Box / poor service and lack responsibility

Kevin Nitta on Sep 24, 2018

I was taking out large drinks the girl at the counter around 5 PM made no attempt to proerly secure the lids on the drinks dousing me and my car.Even though thelid had come off sje made no apology just stood there silently. I even had to ask for napkins to clean some up! I would tell you...

Petco Animal Supplies / outrageous hawaii surcharge

Chris Savid on Sep 24, 2018

I've been an online Petco customer for a couple years and was always happy. But today I was going to order a $27.99 bag of cat litter, and saw they want to charge me $33.49 in surcharges - this along with $5.99 shipping in handling. Completely absurd considering it would be shipped from a...