Menu
For Business Write a review File a complaint
One Hour Air Conditioning & Heating Customer Service Phone, Email, Contacts

One Hour Air Conditioning & Heating
Reviews and Complaints

www.myonehourair.com

Learn how the rating is calculated

4.0 15 Reviews 5 Complaints
Claim Your Business
Take control of your profile: address complaints and engage with reviews
Write a review File a complaint

One Hour Air Conditioning & Heating Reviews 20

ComplaintsBoard
G
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
One Hour Air Conditioning & Heating replied to this review.

One Hour Air Conditioning & Heating Thanks *** Very Professional!

Thanks *** Very Professional! *** explained everything so that I could understand why and what needed to be repaired.

Read full review of One Hour Air Conditioning & Heating and 3 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
3 comments
Add a comment
P
P
P. Terry
Verified customer This complaint was posted by a verified customer. Learn more

Did a great job. Explaining everything that was done and what to expect.

C
C
C. Hartmann
Verified customer This complaint was posted by a verified customer. Learn more

Very knowledgeable and thorough. Found the problem that others couldnt.

B
B
B. Cremin
Verified customer This complaint was posted by a verified customer. Learn more

Prompt and thorough. Expedited the repair service very quickly. Pleasant demeanor.

ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
One Hour Air Conditioning & Heating replied to this review.

One Hour Air Conditioning & Heating Amazing, professional and knowledgeable about her work

Amazing, professional and knowledgeable about her work. Told me step by step of the repairs. I would recommend her every time.

Read full review of One Hour Air Conditioning & Heating and 2 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
2 comments
Add a comment
P
P
P. Schumm
Verified customer This complaint was posted by a verified customer. Learn more

Is excellent. Sign up for the plan. I was pleased with his knowledge

W
W
W. Fadel
Verified customer This complaint was posted by a verified customer. Learn more

Love everything that was explained too us we are very Satisfied

ComplaintsBoard
L
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
One Hour Air Conditioning & Heating replied to this review.

One Hour Air Conditioning & Heating Knowledgeable, very professional and friendly

Knowledgeable, very professional and friendly. Quick diagnostics and great service. Signed up for the Comfort Care. Very pleased.

Read full review of One Hour Air Conditioning & Heating and 2 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
2 comments
Add a comment
L
L
L. Rolfson
Verified customer This complaint was posted by a verified customer. Learn more

Josh was extemely helpful and very friendly. He was punctual and the service was provided in a timely manner.

B
B
B. Spinka
Verified customer This complaint was posted by a verified customer. Learn more

This company never disappoints! Always fast and professional! *** was great!

ComplaintsBoard
R
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
One Hour Air Conditioning & Heating replied to this review.

One Hour Air Conditioning & Heating Great service

Great service. *** was very professional and knowledgeable. Explained everything in detail. Definitely our go to HVAC company.

Read full review of One Hour Air Conditioning & Heating and 3 comments
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
3 comments
Add a comment
C
C
C. Bernier
Verified customer This complaint was posted by a verified customer. Learn more

Very friendly and efficient! Its very cool now! Thanks! Great job! RMcD

G
G
G. Stehr
Verified customer This complaint was posted by a verified customer. Learn more

Arrived as scheduled, identified the problem & completed the first phase of the the problem solution. ?

N
N
N. Schimmel
Verified customer This complaint was posted by a verified customer. Learn more

They always do a great job and are quick to respond

ComplaintsBoard
T
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
One Hour Air Conditioning & Heating replied to this review.

One Hour Air Conditioning & Heating Always in time and professional

Always in time and professional. They explain what the readings that they get and how to keep the AC system healthy through the summer.

Read full review of One Hour Air Conditioning & Heating
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
P
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
One Hour Air Conditioning & Heating replied to this review.

One Hour Air Conditioning & Heating *** was great

was great. Very friendly and professional. Explained all of her findings so we know exactly whats going on with our A/C system.

Read full review of One Hour Air Conditioning & Heating
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more

One Hour Air Conditioning & Heating Always prompt, courteous and professional

Always prompt, courteous and professional. I feel very confident in the maintenance and upkeep of my unit. I have always had great experience with One Hour.

Read full review of One Hour Air Conditioning & Heating
Hide full review
ComplaintsBoard
W
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
One Hour Air Conditioning & Heating replied to this review.

One Hour Air Conditioning & Heating They are awesome

They are awesome. Have used then since day one of buying this house. Day one thermastat was out and had to call them. Always helpful, professional, and timely.

Read full review of One Hour Air Conditioning & Heating
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
One Hour Air Conditioning & Heating replied to this review.

One Hour Air Conditioning & Heating **** with One Hour A/C gave us a cost estimate on total replacement of our HVAC system

with One Hour A/C gave us a cost estimate on total replacement of our HVAC system. He gave us options on unit costs and installation. He was very knowledgeable and helpful with his presentation .

Read full review of One Hour Air Conditioning & Heating
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
H
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
One Hour Air Conditioning & Heating replied to this review.

One Hour Air Conditioning & Heating *** with One Hour Air Conditioning did a great job!

with One Hour Air Conditioning did a great job! He came to our home and assessed the problem we were having. Now were having our service completed tomorrow and cant wait! ? Thank you for your service.

Read full review of One Hour Air Conditioning & Heating
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
One Hour Air Conditioning & Heating replied to this review.

One Hour Air Conditioning & Heating As always on time

As always on time. I wouldn't use any other Heating and A/C company then One Hour. I have been a customer of One Hour for many years and will continue to remain one. If your are looking for a good Heating and A/C company call One Hour. Thanks again, Brandon for doing a great job for us! Dennis O

Read full review of One Hour Air Conditioning & Heating
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
C
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
One Hour Air Conditioning & Heating replied to this review.

One Hour Air Conditioning & Heating I've been completely satisfied with service and quality of unit

I've been completely satisfied with service and quality of unit. My bills have been cut in half and every year they contact me to make an appointment for yearly inspection. All of their employees I've had contact with are professional, courteous and seem to know what they're doing. It's a pleasure to work with them.

Read full review of One Hour Air Conditioning & Heating
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
J
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
One Hour Air Conditioning & Heating replied to this review.

One Hour Air Conditioning & Heating *** returned today to troubleshoot a low Freon condition that has been plaguing my central a/c system

returned today to troubleshoot a low Freon condition that has been plaguing my central a/c system. He worked hard checking all connections and discovered a leak in the *** fitting leading to the evaporator coil. After addressing the leak, he recharged the system to specifications. After two previous visits, hopefully the third time is a charm s as mc this will resolve the issue.

Read full review of One Hour Air Conditioning & Heating
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
A
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
One Hour Air Conditioning & Heating replied to this review.

One Hour Air Conditioning & Heating *** Is extremely professional and knowledgeable

Is extremely professional and knowledgeable. She is very thorough and takes the time to explain to us about our system. Shes always on time and she always has a smile on her face. Today she rewired our UV light because it was staying on when the compressor would go off. After re-wiring it works like its supposed to. So after today we are going to request her to do our service calls from now on.Thank You Georgia from the Kennedys.

Read full review of One Hour Air Conditioning & Heating
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review
ComplaintsBoard
M
Verified customer This review was posted by a verified customer. Learn more
Resolved
The complaint has been investigated and resolved to the customer’s satisfaction.
Replied
One Hour Air Conditioning & Heating replied to this review.

One Hour Air Conditioning & Heating **** is another example of the expert, courteous and thorough technicians that One Hour Air Conditioning and Heating employs

is another example of the expert, courteous and thorough technicians that One Hour Air Conditioning and Heating employs. As usual, he was on time, listened to our concerns and immediately went to work to diagnose the problems. His recommendations to remedy the problems were what we expected and listed in detail. We'll see him in about a week to begin the process of making our unit humm.I would highly recommend One Hour Air Conditioning and Heating for all of your A/C and Heating needs.

Read full review of One Hour Air Conditioning & Heating
Resolved

The complaint has been investigated and resolved to the customer's satisfaction.

Hide full review

One Hour Air Conditioning & Heating Complaints 5

ComplaintsBoard
A
Verified customer This complaint was posted by a verified customer. Learn more

One Hour Air Conditioning & Heating I had a problem with my heating unit at home and called One Hour Air Conditioning & Heating to fix it

I had a problem with my heating unit at home and called One Hour Air Conditioning & Heating to fix it. They charged me over 1k dollars for the repair, but it wasn't fixed. They didn't give me my money back, so I had to call another company to fix it for 800 dollars more. I tried to talk to someone in charge, but they haven't called me back yet.

Read full review of One Hour Air Conditioning & Heating
Hide full review
ComplaintsBoard
D
Verified customer This complaint was posted by a verified customer. Learn more

One Hour Air Conditioning & Heating So, last summer we got hooked up with One Hour Air Conditioning & Heating for some regular maintenance on our AC unit

So, last summer we got hooked up with One Hour Air Conditioning & Heating for some regular maintenance on our AC unit. They said they'd come out twice a year to clean and service it up. But when the first person came out, they didn't do anything at all. And then they tried to sell me some crazy expensive lightbulb for $800! After that, no one ever came back to do any work, but they kept charging my account anyway. No communication, no service, just taking my money. Not cool.

Read full review of One Hour Air Conditioning & Heating
Hide full review
ComplaintsBoard
H
Verified customer This complaint was posted by a verified customer. Learn more

One Hour Air Conditioning & Heating I called One Hour Air Conditioning & Heating for a $98 AC tune-up

I called One Hour Air Conditioning & Heating for a $98 AC tune-up. The tech came and said I needed to clean the unit and add Freon to make it work better. I paid $998 and watched the tech fill my unit, release R22 out of his gauge, fill my unit again, and release R22 from the gauge again. Apparently, he overfilled it twice, and now it's worse than before. I called on Friday around 10 am, but the tech left me a voicemail at 9 pm on Saturday night, which was not a good time for me. I contacted the office again this morning, and after some debate with the secretary, I finally got an appointment for tomorrow between 10 and 2, depending on the owner's response. I feel like I shouldn't have to pay any more money, but they feel like they shouldn't send a tech. I'm very angry and feel like I've been ripped off. I paid for the R22 that was released into the atmosphere, and I paid $330+ for "gauge hook up" all because of a $90 coupon. The AC service was not worth it.

Read full review of One Hour Air Conditioning & Heating
Hide full review

Is One Hour Air Conditioning & Heating Legit?

One Hour Air Conditioning & Heating earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds One Hour Air Conditioning & Heating to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, One Hour Air Conditioning & Heating is known for their high standards and safety. If you're thinking about dealing with One Hour Air Conditioning & Heating, it's wise to check how they handle complaints.

One Hour Air Conditioning & Heating has received 15 positive reviews on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

The age of One Hour Air Conditioning & Heating's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Myonehourair.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Myonehourair.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

However ComplaintsBoard has detected that:

  • Myonehourair.com has relatively low traffic compared to other websites, it could be due to a niche focus, but could also indicate a potential lack of traffic and popularity. The myonehourair.com may offer a niche product or service that is only of interest to a smaller audience.
  • One Hour Air Conditioning & Heating protects their ownership data, a common and legal practice. However, from our perspective, this lack of transparency can impede trust and accountability, which are essential for establishing a credible and respected business entity.
  • If you purchased a website from One Hour Air Conditioning & Heating that is currently for sale, and you did not receive what you paid for, you may be a victim of a scam. To try and get your money back, you can try contacting the seller, filing a dispute with the payment platform, or reporting the seller to the relevant authorities.
ComplaintsBoard
E
Verified customer This complaint was posted by a verified customer. Learn more

One Hour Air Conditioning & Heating I told One Hour Air Conditioning & Heating that my AC needed fixing

I told One Hour Air Conditioning & Heating that my AC needed fixing. They said they'd come, but they didn't show up when they said they would. The repair guy made me sign a contract before he even knew what was wrong. He tried to fix it, but said he couldn't and that I needed a new unit because mine was too old. He put new parts on my old unit, but somehow broke them. Now I have to pay for parts I don't need and my AC still doesn't work. They charged me almost $700 for the visit and I still don't have a working AC. The technician tried to sell me a new unit for $14,000 and was really pushy about it. He was rude and unprofessional and shouldn't have been allowed in my house after breaking my AC.

Read full review of One Hour Air Conditioning & Heating
Hide full review
ComplaintsBoard
D
Verified customer This complaint was posted by a verified customer. Learn more

One Hour Air Conditioning & Heating I had One Hour Air Conditioning & Heating come to my house to fix the AC unit in the apartment upstairs

I had One Hour Air Conditioning & Heating come to my house to fix the AC unit in the apartment upstairs. My house is on 123 Main St. The tech fixed the problem and told me the cost. He also mentioned a comfort club for $19.99 a month that would service my whole house and reduce my bill. I asked if it included my unit and he said yes, so I signed up. I scheduled a call for them to come back on 4/2, but they canceled and rescheduled for a week later. When the tech arrived, he said the agreement only covered my house, not the apartment. He wanted me to pay $99 to look at the same unit they already looked at. I declined and canceled the appointment. I called to cancel the program, but they said I owed $29. I explained it was bait and switch and I wasn't paying. This is illegal and not okay.

Read full review of One Hour Air Conditioning & Heating
Hide full review

About One Hour Air Conditioning & Heating

Screenshot One Hour Air Conditioning & Heating
One Hour Air Conditioning & Heating is a reputable and reliable HVAC company that has been providing top-notch services to customers for over 30 years. With a team of highly skilled and experienced technicians, they offer a wide range of heating and cooling solutions to meet the needs of both residential and commercial clients.

Their commitment to customer satisfaction is evident in the quality of their work and the level of professionalism they exhibit. They understand that HVAC systems are an essential part of any home or business, and they strive to provide timely and efficient services to ensure that their clients' systems are running smoothly.

One Hour Air Conditioning & Heating offers a comprehensive range of services, including installation, repair, and maintenance of HVAC systems. They also provide emergency services, ensuring that their clients can get the help they need when they need it most.

Their team of technicians is fully licensed and insured, and they undergo regular training to stay up-to-date with the latest industry trends and technologies. This ensures that they can provide the best possible service to their clients, no matter what type of HVAC system they have.

One Hour Air Conditioning & Heating is committed to providing affordable services without compromising on quality. They offer competitive pricing and financing options to help their clients get the services they need without breaking the bank.

Overall, One Hour Air Conditioning & Heating is a reliable and trustworthy HVAC company that provides top-notch services to customers. Whether you need installation, repair, or maintenance services, they have the expertise and experience to get the job done right.

Overview of One Hour Air Conditioning & Heating complaint handling

One Hour Air Conditioning & Heating reviews first appeared on Complaints Board on Jun 8, 2023. The latest review Thanks ***** Very Professional! was posted on Jun 16, 2023. The latest complaint Thanks ***** Very Professional! was resolved on Jun 16, 2023. One Hour Air Conditioning & Heating has an average consumer rating of 1 stars from 20 reviews. One Hour Air Conditioning & Heating has resolved 0 complaints.
Trust badge
Collect Your Trust Badge
Be recognized for outstanding customer service
  1. One Hour Air Conditioning & Heating Contacts

  2. One Hour Air Conditioning & Heating phone numbers
    +1 (985) 348-0077
    +1 (985) 348-0077
    Click up if you have successfully reached One Hour Air Conditioning & Heating by calling +1 (985) 348-0077 phone number 0 0 users reported that they have successfully reached One Hour Air Conditioning & Heating by calling +1 (985) 348-0077 phone number Click down if you have unsuccessfully reached One Hour Air Conditioning & Heating by calling +1 (985) 348-0077 phone number 0 0 users reported that they have UNsuccessfully reached One Hour Air Conditioning & Heating by calling +1 (985) 348-0077 phone number
  3. One Hour Air Conditioning & Heating address
    1785 Hwy. 59, Mandeville, Louisiana, 70448, United States
  4. One Hour Air Conditioning & Heating social media
  5. Michael
    Checked and verified by Michael This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
One Hour Air Conditioning & Heating Category
One Hour Air Conditioning & Heating is ranked 200 among 383 companies in the HVAC and Climate Control category

Our Commitment

We stand for unbiased reviews

We make sure all complaints and reviews are from real people sharing genuine experiences.

We help resolving issues

We offer easy tools for businesses and reviewers to solve issues together. Learn how it works.

We advocate freedom of speech

We support and promote the right for reviewers to express their opinions and ideas freely without censorship or restrictions, as long as it's respectful and within our Terms and Conditions, of course ;)

We ensure transparent and fair ratings

Our rating system is open and honest, ensuring unbiased evaluations for all businesses on the platform. Learn more.

We care about your privacy

Personal details of reviewers are strictly confidential and hidden from everyone.

We are easy, free and open to everyone

Our website is designed to be user-friendly, accessible, and absolutely free for everyone to use.