JewelryRoom.com
Reviews and Complaints

So, I was looking for some new bling and stumbled upon JewelryRoom. I decided to take a chance and ordered a pair of citrine earrings. Unfortunately, I never received them! They took my money and ran. To make matters worse, they transferred me to another store without giving me the name or phone number of the new store. What a bunch of frauds! I wouldn't recommend this site to anyone.

This website ain't worth your time, folks. The descriptions of the products are all messed up and ain't even close to what you get. They're just trying to scam you out of your hard-earned cash. Don't even think about buying anything from here. And to top it off, the products come all the way from Hong Kong and ain't even authentic. What a rip-off! Save yourself the trouble and stay away from JewelryRoom.com.

I gotta say, I was pretty disappointed with my experience with JewelryRoom. I paid for some jewelry that I won in an auction, but they never sent it to me! And when I tried to reach out to them through the BBB, they didn't even bother to respond. Talk about shady!

If you're thinking about buying from JewelryRoom, I'd definitely recommend using PayPal. That way, if they try to pull a fast one on you like they did with me, you can at least get your money back.

All in all, I'd say this is a pretty horrible company. They're dishonest and clearly don't care about their customers. Save yourself the trouble and shop somewhere else.

I've been waiting for my jewelry to arrive for 3 whole weeks now. I won 4 pieces and paid a total of $400, but it still hasn't been shipped. I'm starting to get really frustrated and I just want my money back at this point.

Honestly, I'm really disappointed with this website. It's a total scam! They claim to be from Hawaii, but it turns out they're actually based in Hong Kong. I feel like I've been completely ripped off and I'm really angry about it.

I would definitely not recommend this site to anyone. They're just a bunch of scammers trying to take advantage of people. If you're thinking about buying jewelry from them, don't waste your time or money. You'll just end up getting ripped off like I did.

So, I ordered this bracelet from JewelryRoom and was pretty excited to get it. But when it arrived, I was so disappointed. It wasn't what I ordered at all! Instead of the genuine amber stone bracelet I was supposed to get, I got a cheap piece of yellow glass. And get this, it had a 'fashion jewelry' tag from China! What a ripoff! I mean, I was supposed to get 18K gold plated over sterling silver, but it was all a lie. These people are liars! I'm so mad right now. I mean, I could have gotten something better from a dollar store. Don't waste your money on these people. They're just going to send you some cheap knockoff.

I gotta say, I was pretty disappointed with my experience at JewelryRoom. I shelled out a whopping $80USD for a Tens machine that looked just like the one in the picture. But when it arrived, I was shocked to find out that I could have gotten the same thing for a measly $19.00 on EBAY! Talk about false advertising. The description was totally off, and the estimated price was way too high. I mean, come on, if it sounds too good to be true, it probably is, right? I feel like I got totally ripped off, and it's just not right. JewelryRoom, you should be ashamed of yourselves for taking advantage of people like this.

I gotta say, I was pretty disappointed with my experience at JewelryRoom. I mean, I've shopped at a lot of online stores before, but this one really takes the cake. Honestly, I think they should just shut the whole thing down.

First of all, the service was just terrible. I tried emailing them a few times, but they never got back to me. And when I tried calling, the number didn't even work anymore. It's like they just disappeared off the face of the earth or something.

And don't even get me started on the items themselves. They were nothing like what was described on the website. I mean, I know that sometimes things can look a little different in person, but this was just ridiculous. It was like they were trying to trick people into buying something that wasn't even real.

And then there's the bidding process. I don't know if it was just me, but it seemed like the information was totally fake. Like they were just making up numbers to try and get people to bid more. It was really sketchy.

Honestly, I think the owner of this place should be held accountable for all of this. It's just not right to treat customers like this. So if you're thinking about buying something from JewelryRoom, I would definitely think twice. Trust me, you don't want to end up regretting it like I did.

This website is not good at all. They say they sell jewelry and gems from estates and liquidations, but it's all just cheap stuff made in Thailand and India. They even use pictures that aren't even of the actual item you're bidding on. It's really dishonest and misleading. Plus, the shipping and handling fees are way too high. It's really not worth it to buy from this site.

So, I recently checked out JewelryRoom (jewelryroom.com) and let me tell you, it's a mixed bag. On one hand, their prices are definitely on the lower end of the spectrum, which is great if you're on a budget. However, as the saying goes, "you get what you pay for" and unfortunately, this seems to be the case with this company.

First off, their communication skills could use some work. I tried reaching out to them a few times with some questions and all I got were some standard, scripted answers that didn't really address my concerns. It's always frustrating when you feel like you're not being heard or taken seriously as a customer.

Another issue I had was with their delivery time. They claim on their website that they have a fast and reliable shipping process, but in reality, it took much longer than I expected to receive my order. This can be a real problem if you're buying something for a special occasion or if you just don't want to wait around for weeks on end.

All in all, I would say that JewelryRoom is definitely a cheap option, but you should be aware that you might be sacrificing quality and customer service in the process. If you're willing to take that risk, then go for it, but if you're looking for a more reliable and trustworthy company, you might want to look elsewhere.

So, I got a couple of things from JewelryRoom and I gotta say, they came pretty fast. But, I'm not too sure if the gold is real or not, haven't had a chance to check it out yet. The ring I got is kinda thin and not the best quality, if you know what I mean. And the pendant with the "diamond" is so small, like seriously tiny.

If you're thinking about getting something from them, just make sure you check the weight they say it is. It's always pretty low, so just be careful.

Honestly, I don't think I'll be buying from them again. The quality just isn't up to par for me.

Dear Sir,

I have won several Auctions, 636605 and618311, on Jewelryroom.com.

of an total amount of : USD 777,47

The invoice Number : 141983 on date of June 23, 2022

The shipment suposed to be done since 3 weeks after the abouve date.

The total amount is:USD777,47

To date I have not received anything.

At once, on date August 10, 2022, a certain Ed contacted me, saying that they would ship the items , but untill now nothing.

On date of September 14, 2022, the same Ed, says they would refund me,in 5 days.

To date still nothing.

can you please tell me, what could you do about this situation.

Regards,

Gamal Hooseinbux

Purchased 22/5/2022 inv 141417

Online kewellery.com

1.02 ct diffusion genuine sapphire & 1/3 ct sapphire 10kt solid gold ring

Other items on the invoice received. sapphire ring not received as yet.

Still waiting on also - inv 141573 auction 628255 & 594872 cost $335.68

Ordered on March 7/22, said on the site 6 weeks delivery, its now 9 weeks and NO Ring. Tracked the package to somewhere in Hong Kong. Nothing on there website. There is no customer support on "Jewelryroom.com", to file a complaint or inquire about a product.

[protected] Auction 613513, Est. Delivery 2-6 Weeks, Located in another store require transportation.

HK POST RL004565100HK

89.30 Shipped

I started ordering from the jewelry room.com in January on the 17th 2022. I had a lot of fun bidding on the site. However, it was under the assumption per the jewelry room that I would receive my orders in 3-5 days which did not happen. I contacted the company and was told 6-8 weeks. So I trusted them and continued to order from them, continuing to contact them after a few weeks of the orders I placed. I have received some of my orders completely and others were partial orders requiring transportation from another store. I now have 9 open invoices of around $1400 worth of rings the company owes me, equalling 14 rings! I have contacted them over and over again and have been told they are waiting for New York shipment or they would have the shipping dept get my orders shipped. I've gotten upset, I have contacted the site several times a week with nothing being done on my missing rings they owe me. I would love to continue to do business with this company but I quit bidding on their site because they have so much of my money right now. I feel like I have been robbed. I am a middle class American that means that $1400 is alot of money to spend and not receiving my orders. I've asked to speak to a manager, I even said that I would cancel payment if they didn't send my jewelry. I have no real answers from this company and they will not give me a timeframe on when to expect my missing jewelry to be shipped to me. I am very frustrated and don't know what to do at this point. It would be great just to get my jewelry or at least be offered a refund I haven't gotten either one. I researched a sister store of theirs and found they have several of these rings I have not received for sale on their site AND found they are the same store! Wholesale kings.com and jewelry room.com are at the same address! I just want my jewelry sent to me, which is not much to ask. This is very bad Business on part of the jewelry room.

Purchased this on 2/3/22 for winning bid of $100.00 i have repeatedly asked for the status of this item and no one has replied except to say it is being reviewed. I have then asked for a refund and no reply at all.

Received two other rings that were bid on and purchased at the same time. Cannot get anyone to tell me what is the status of my ring. Please advise

I went into their website checking out jewelry. Bidded a few times. I lost to higher bidders, then they started sending emails that I won over $3000. I had deleted items from watch list and next thing I'm receiving messages of $3000 plus dollars.

There were some items I deleted interest in. This company has postings throughout sites as fake, misrepresentative and fraudulent.

All over the internet people claiming are jewelry sent and not what they ordered. Complaints of not receiving products, refunds and misrepresented products delivered. Other people claim they had products to purchase that they never bid on.

I am not paying this website.

I am trying to pay for items I purchased. When I first visited your site it noted that payment by check was an option; however, when I tried to pay you did not provide a secured option (no option) to pay by check. I don't have credit card or PayPal. Auction #s 604378 and 606746 are two of the four items I want to pay for by check

I won bids for a bracelet and a pendant in mid July and paid for them but I can hardly trace their whereabouts, and having read the reviews I'm so disappointed about whether I'll receive a fake or an authentic jewelry. My parcel number is ARAMEX [protected].
Thanks

I was going to purchase an auction I won and in the middle of the check it process it changed my billing info to Afghanistan. I thought that was strange so I hit the back button to go to previous page and my billing info under country said Afghanistan. So I opened another tab went to website to look for contact info or chat room or something to talk with someone and there was no info at all. I immediately went and did a search in web and found tons of complaints and fraud issues including rheu better business bureau. So I went back to website where I was still on the review payment info page and still had not hit submit payment. So I closed the tab and was trying to find another way to contact the company when I re received a few of us alert text saying payment authorized possible fraud. I called my bank and the company tried tout pa yiu mentioned they not once but twice. Now I have to cancel my card and file a fraud complaint to try and get my money back. I never even hit the confirm payment button

Reporting to BBB, FTC, local authorities, USPS inspector General, paypal and other social networks. I have a locked mailbox and vidieo. Request full refund. Feel I have been frauded by this businesses shipping department.