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Hawaii Medical Service Association Customer Service Phone, Email, Contacts

Hawaii Medical Service Association
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Hawaii Medical Service Association Reviews 6

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Hawaii Medical Service Association i learned in december for my own need in communicating to hmsa: 1

i learned in december for my own need in communicating to hmsa: 1. call first thing in the morning as the day progresses you will be listening to automated message and music. during noon-time not all of the hmsa representatives are absent for lunch break. 2. am glad they mail correspondence to alert customers like me to take the next step for next year's coverage. all things need to be verified. 3. nice voices overall...!

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Hawaii Medical Service Association Complaints 5

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To whom it may concern. I Lana Dyjor worked as a home health care worker for a woman in Hilo Hawaii. I stopped working due to conflict and difference of opinion. That being said I was not able to get my personal belongings or my mail. I called Nohie in Hilo Hawaii payroll dept days before the 15 of Feb before the checks were sent out and asked them to...

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Hawaii Medical Service Association I sent in a form for my mom's glasses that she got from a place that doesn't work with HMSA

I sent in a form for my mom's glasses that she got from a place that doesn't work with HMSA. They said we gotta talk to HMSA ourselves. I sent it in December but still haven't heard back even though I asked a bunch of times. They keep saying someone will call me soon but it's been almost 4 months and no one has called.

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Hawaii Medical Service Association I'm having an issue with HMSA covering the cost of my routine check-up and blood tests that were taken care of by Hawaii Pacific Health

I'm having an issue with HMSA covering the cost of my routine check-up and blood tests that were taken care of by Hawaii Pacific Health. HMSA used to be my secondary coverage until 6 months ago, but they wouldn't cover my routine check-up since they thought they were secondary until I changed employers. The reason for filing a complaint is how slow HMSA takes when trying to resolve this issue. Bills are now coming in from the doctor's office, which is troubling. HMSA is not contacting HPH, and now I'm getting a bill for $650.

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Is Hawaii Medical Service Association Legit?

Hawaii Medical Service Association earns a trustworthiness rating of 91%

Highly recommended, but caution will not hurt.

Our conclusion: After a detailed review, ComplaintsBoard finds Hawaii Medical Service Association to be a trustworthy company. Although there's a 0% resolution rate for customer complaints, which deserves attention, Hawaii Medical Service Association is known for their high standards and safety. If you're thinking about dealing with Hawaii Medical Service Association, it's wise to check how they handle complaints.

We found clear and detailed contact information for Hawaii Medical Service Association. The company provides a physical address, 4 phone numbers, and 2 emails, as well as 5 social media accounts. This demonstrates a commitment to customer service and transparency, which is a positive sign for building trust with customers.

Hawaii Medical Service Association has received positive review on our site. This is a good sign and indicates a safe and reliable experience for customers who choose to work with the company.

A long registered date for hmsa.com can be seen as a positive aspect for Hawaii Medical Service Association as it indicates a commitment to maintaining the website and its domain name for a long period of time. It also suggests that the company is organized and has taken steps to secure its online presence.

The age of Hawaii Medical Service Association's domain suggests that they have had sufficient time to establish a reputation as a reliable source of information and services. This can provide reassurance to potential customers seeking quality products or services.

Hmsa.com has a valid SSL certificate, which indicates that the website is secure and trustworthy. Look for the padlock icon in the browser and the "https" prefix in the URL to confirm that the website is using SSL.

Hmsa.com has been deemed safe to visit, as it is protected by a cloud-based cybersecurity solution that uses the Domain Name System (DNS) to help protect networks from online threats.

We looked up Hawaii Medical Service Association and found that the website is receiving a high amount of traffic. This could be a sign of a popular and trustworthy website, but it is still important to exercise caution and verify the legitimacy of the site before sharing any personal or financial information

However ComplaintsBoard has detected that:

  • We conducted a search on social media and found several negative reviews related to Hawaii Medical Service Association. These reviews may indicate issues with the company's products, services, or customer support. It is important to thoroughly research the company and its offerings before making any purchases to avoid any potential risks.
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Hawaii Medical Service Association I retired and got two medical coverages - HMSA and Medicare

I retired and got two medical coverages - HMSA and Medicare. My spouse retired recently, so now Medicare is primary and HMSA is secondary. I planned my yearly "Well woman exam" with my ObGyn. But when she knew about my spouse's retirement, she refused to do the exam unless I got a letter from HMSA saying that they would cover it. She said Medicare only covers this type of visit every two years, and since Medicare is primary, they would deny the claim. She also said HMSA would deny it. I got a letter from HMSA saying they would cover it, and I sent it to my doctor, so she did the exam. As expected, Medicare denied the claim, and now HMSA is denying it too, even though they said they would pay. They lied, and now I'm in a tough spot with my doctor. She's a great doctor, but I'm worried she won't want to treat me anymore.

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Hawaii Medical Service Association I had HMSA health insurance from January to June with a $5,000 out-of-pocket maximum

I had HMSA health insurance from January to June with a $5,000 out-of-pocket maximum. Then I switched to a plan with a $2,500 maximum. I called HMSA to confirm that payments made under the old plan would count towards the new one. They said yes. But when a provider submitted claims for services from January to May, HMSA didn't process them for two months. I called and the provider called, but we got the runaround. I had surgery in August, but because HMSA hadn't processed the claims, the $282.71 I paid in co-insurance didn't count towards my out-of-pocket maximum. I called HMSA many times to request that the claims be processed, but they didn't do it until September. After they processed the claims, my out-of-pocket maximum showed an overpayment of $282.71. I called HMSA to request a refund or payment to one of my surgery providers, but they said no. They claimed that because I had a $5,000 out-of-pocket maximum when I paid the $282.71, that's the maximum that applies. This is fraudulent. HMSA sat on the claims to force me to pay more. They should have processed the claims in the order of service date or when they received them. Instead, they committed fraud by processing them in a way that reduced what they had to pay.

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About Hawaii Medical Service Association

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Hawaii Medical Service Association (HMSA) is a non-profit health insurance company that has been serving the people of Hawaii for over 80 years. It is the largest health insurer in the state, providing coverage to over 700,000 members. HMSA is committed to improving the health and well-being of its members by offering a wide range of health plans, wellness programs, and other health-related services.

HMSA offers a variety of health plans to meet the needs of its members, including individual and family plans, employer-sponsored plans, and Medicare plans. Members can choose from a range of options, including HMO, PPO, and POS plans, as well as high-deductible health plans and health savings accounts. HMSA also offers dental and vision plans, as well as prescription drug coverage.

In addition to its health plans, HMSA offers a variety of wellness programs and services to help its members stay healthy and prevent illness. These include programs for weight management, smoking cessation, stress reduction, and more. HMSA also offers online tools and resources to help members manage their health, including a health risk assessment, a symptom checker, and a provider directory.

HMSA is committed to improving the health of the communities it serves, and it supports a variety of community-based programs and initiatives. These include programs to improve access to healthcare, promote healthy lifestyles, and address social determinants of health, such as poverty and homelessness.

Overall, Hawaii Medical Service Association is a trusted and reliable health insurance provider that is dedicated to improving the health and well-being of its members and the communities it serves. With its wide range of health plans, wellness programs, and community initiatives, HMSA is a valuable resource for anyone looking to improve their health and quality of life.

Overview of Hawaii Medical Service Association complaint handling

Hawaii Medical Service Association reviews first appeared on Complaints Board on Jun 13, 2023. The latest review compensation for my wages of employment immed forth witahalo was posted on Mar 14, 2024. Hawaii Medical Service Association has an average consumer rating of 1 stars from 6 reviews. Hawaii Medical Service Association has resolved 0 complaints.
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  1. Hawaii Medical Service Association Contacts

  2. Hawaii Medical Service Association phone numbers
    +1 (808) 948-6079
    +1 (808) 948-6079
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    +1 (808) 948-5316
    +1 (808) 948-5316
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    Center Manager
    +1 (808) 380-3721
    +1 (808) 380-3721
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    Program Specialist
    +1 (808) 948-6025
    +1 (808) 948-6025
    Click up if you have successfully reached Hawaii Medical Service Association by calling +1 (808) 948-6025 phone number 0 0 users reported that they have successfully reached Hawaii Medical Service Association by calling +1 (808) 948-6025 phone number Click down if you have unsuccessfully reached Hawaii Medical Service Association by calling +1 (808) 948-6025 phone number 0 0 users reported that they have UNsuccessfully reached Hawaii Medical Service Association by calling +1 (808) 948-6025 phone number
    More phone numbers
  3. Hawaii Medical Service Association emails
  4. Hawaii Medical Service Association address
    818 Keeaumoku St, Honolulu, Hawaii, 96814-2393, United States
  5. Hawaii Medical Service Association social media
  6. Olivia
    Checked and verified by Olivia This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    May 13, 2024
Hawaii Medical Service Association Category
Hawaii Medical Service Association is ranked 26 among 168 companies in the Medical Services and Facilities category

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