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Consumer Complaints & Reviews in Saratoga, California

Citibank / your whole customer service; wealth management of citibank

Shmuel Erez on Jan 15, 2019

My account got frozen wile in trip over seas I just got new phone numbers from each of the representatives I talk with just forwarding from one to the other, as asked for supervisor been told I will get a call after her meeting that was never received, as called back been told she will not... / 50% off beauty steals & customer service (or lack of it)

mrsmouse61 on Mar 25, 2016

Ulta will advertise prestige items at 1/2 off but run out immediately as they might only have 3-7 in stock of this item and it also sells out online immediately too. Bait and switch. Sales associates could not care less but give cursory " first come, first served- sorry, not sorry"...

North American Bancard / Global Services / Misrepresentation and fraud

Reviewer76525 on Jan 27, 2016

Clearly I'm not alone. I am absolutely baffled that this company is not under investigation or shut down. I am and have been going through this nightmare since March 2014. Not a penny was processed with this company and no equipment purchased/leased. I called again today because I...

Roku / unresponsive customer service

Reviewer13310 on Aug 17, 2015

I bought a defective roku streaming device from roku, inc. And immediately contacted customer service. Initially there was a 58 minute wait and still no one answered the queue I was in. I called and got a customer service rep that barely spoke english but she promised to e-mail me the...

Wheel Works / Put my life in Danger

shockedbywheelworks on Jun 9, 2013

I gave my Chrysler, Town and Country van to Wheel Works at 18522 Prospect Rd, Saratoga, CA for repairs on June 8, 2013. The problem was that the coolant leaked when the AC was running. The car was in perfect driveable condition and I had no problems driving it with or without the AC. In the...

Center for Facial and Body Rejuvenation / Dr. Elbert Cheng is a modern day medical licensed con-artist

Dr. Elbert Cheng is a SCOUNDREL and a CON-MAN! Stay away from him! I had the most horrific experience with this so called doctor. I can only write so much in here with my experience but know that if you are reading one complaint like this should be a huge red flag for you to go else where...

Smooth Fitness CE 7.4 / BAD CUSTOMER SERVICE

KrPBel on Jan 15, 2012

I purchased the smooth fitness model CE 7.4 in Jan 2007, paying 2100$ for it. It has been working fine. I had couple of issues with worn out pedals that they sent replacements for as I have life time of parts on this machine. Last December the buttons start, stop and enter stopped working...

Mountain Winery Wedding Services / Unauthorized charges and unfulfilled contract

The setting is view is wonderful, but the service and the venue are not set up to handle weddings. We contracted for our son's wedding while the winery was undergoing major renovation that was promised to be completed prior to our event. While the concert part appeared to be complete...

Roku / bad service


Ordered the roku player to play netflix movies via the internet as a christmas gift in late november (21). When my husband unwrapped it, he didn't want to subscribe to netflix. I called roku to return the player (box was never opened) and was told there is a 30 day return limit. Thi...

VCA Animal Hospital / expense/service


Serial vets: no one seems to stay long enough to see the same animal two years in a row. Office visits are seen as marketing opportunities to hard-sell the pet owner on expensive and unnecessary dental treatments, blood tests, and care products. A rabies vaccine and "yearly exam" that amounts to weighing and temperature-taking cost $86. Never again.