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Consumer Complaints & Reviews in San Juan Capistrano, California

AT&T / not fulfilling their part of our service contract and charging us for things we didn't order

MikelBunn on Sep 13, 2017
In March of 2017 we a bill that had increased our cable TV charges drastically. My wife called to find out why and was told that the time period for our special pricing had ended. Since they had increased our price so dramatically she told them we would be cancelling our service with AT&T...

Volkswagen / 2017 jetta 1.4t s manual

bpl7873 on Aug 9, 2017
A new 2017 VW Jetta was priced at $11, 999, was online for days, & had many views. After arriving & being led around the lot looking for a car that wasn't there, we realized what had happened (bait & switch) & were told it was an accident. We gave them the benefit of the doubt & went home...

Banfield Pet Hospital, San Juan Capistrano CA / vet services

RST-Dog on Jun 24, 2017
I've had my dog on the Wellness Plan for over 10 years at this location. There's obviously a huge problem going on there within the past year or two. Scheduling an appointment is impossible~ It takes WEEKS to get in to see any Vet. Paying $52.95 per month for over 10 years is A LOT of...

Costco Wholesale Corporation / gas station attendant

C15 on May 14, 2017
Just now at the Costco gas station in Capo Beach Dana Point, CA the attendant told my son and I that we were not allowed to throw our trash away in the trash can. We had a single slice pizza box, and my son was making it smaller. The attendant actually walked over and said, "You can't...

Shell / clerk "john" at ortega shell in san juan capistrano, ca

TomBon12 on Jul 28, 2016
Negative review of clerk "john" (A middle-aged man) at the ortega shell in san juan capistrano, ca; thurs, 7/28/16 @ approx 6pm. I purchased gas, paid at the pump, then moved my car to a parking stall. I went in the store, filled out mega millions and powerball tickets, picked up a couple...

King.com / candy crush saga and farm heroes

Reviewer76901 on Jan 24, 2016
It's really annoying the wen i purchased gold bar that get deducted wen I accidentally hit extra move, it automatically deduct the gold bar. However, if you don't have the gold bar and hit the button in error, it asked if you want to purchase and you can cancel if you do not. Why can't you...

www.cookiekeepers.com / Fake promises and seller mostly didn't communicate with you

uty on Nov 26, 2014
I ordered some stuff for the Valentine’s Day from the website www.cookiekeepers.com. I didn’t get any confirmation info and the seller simply ignored me within several weeks. I was really sick of this silence and wanted to get money back, and suddenly the seller replied and...

Sears - Sharp Aquos Tv / extended warranty agreement

Mcdowell59 on Oct 18, 2014
We purchased a sharp aquos tv in Juan 2012 and paid $349 for a 3 year extended warranty. We have purchased all our major appliances spat sears during the last ten years with no problem but this is just unconscionable! Within a short amount of time the Tv stopped working...black screen no...

Serenity House / Theft, Misleading Guests, Questionable Business Practices

Ktaggersell on Aug 11, 2014
I lived in Serenity House for 13 months, two of which I did not live there but I still payed the rent. In the end I did, unfortunately, relapse a few weeks after one of the roommates overdosed & died in the unit above me. I was asked to leave before any drug testing was done and informed...

applied card / decline of charge

thomas gaisrucker on Apr 22, 2013
I used my card to rent a car at Enterprise Car Rental. The charges were 719.25. on April 19th 2013. To my surprise Applied denied credit. The office at Applied was closed / close to 5 PM in CA. And there is no 800 # to contact anyone!!! I used another credit card and was fine. HOWEVER My...
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