Burger King

We walked into the burger king on 71st and riverside in tulsa, ok on December 2, 2017 at 4pm. It seemed super busy but we were willing to wait. While we were waiting we quickly realized they had sole attention to working drive thru and ignored everyone in the lobby. A girl came to the counter because they messed up her burger 4 times. The manager laughed about it after he gave her money back and she walked off. She was allergic to tomatoes and they kept putting them on her burger. Then when they started helping the woman in front of us it was with ungodly disgust! The woman working counter was hateful and her face was literally the "resting b[censor]" face look. The manager never helped but rather stood watching! We left and found somewhere else. Absolutely horrible!

-Kristi
[protected]@gmail.com

I was at the Burger King at 3109 route 38 mount laurel nj 08054. I ordered a veggie burger dressed like the rodeo burger minus the bacon. I don't eat meat. The manager had an issue doing this. When I meantioned it appears it is an incoveince cancel my order he cancelled it and walked away. Leaving me with nothing to order. The rest of my family 4 other people ordered food and where able to eat and not me. Nothing. The workers didn't care and the manager was very disrespectful. They didn't even ask me if there was something else I'd like to order just told my husband the total.

ent this Saturday morning to the Burger King in Roswell New Mexico at 7:15 AM to get a breakfast and could not get any service and finally a mentally [censor] employee finally came out and started mumbling at me and could not help! You need to investigate the Roswell New Mexico restaurant ASAP! at 1905 N Main... You should not open that store for breakfast on Saturday as there is no manager and no help! Seriously!

On Nov 27th 2017 I went to the BK at 1044 Delaware Ave Marysville Ohio 43040. I want inside to order takeout. I ordered a Whopper Jr. The drive thru was busy. Within a couple minutes my order was up. I stood waiting for someone to give it to me. Finally after 5 mins an employee ask me what I was waiting for. I told her the order that was sitting there for 5 mins. She said Oh sorry here you go. Thanks BK for wasting my lunch time and for the nasty cold sandwich. This is how it should have gone: Oh I'm sorry you had to wait so long sir and let us get you a fresh hot sandwich.

My grilled chicken sandwich was cold and the middle and my whopper was cold and my fries was cold and double cheese burger I had a very bad experience tonight and I called the store 2 times and no answer. I will not be visiting Burger King on the blvd no more because they have very poor customer and very poor food. You can call me back at [protected]

I was in the burgerking on 2696 sw college rd. Ocala florida 34474, i witnessed a employee with shirt black hair and blue glasses and a Hispanic male in the bathroom hall sexually groping each other, I soon returned with my family the same night and witnessed the same two in a car the girl straddling the guy I asked a boy at the register her name he said makayla I hope something will be done

Walked in to the st stephen burger king around 10 pm December 2nd..4 people were there working, one just had spilled water and disappeared, the other was sweeping garbage, one was washing dishes, the other was cleaning some racking hollered you have a customer ...I waited about up to 15 minutes no one decided to wait on me...I live about an half hour drive from St Stephen

went to BK pineville, NC, ordered 2 spicey chicken sandwiches, fries and drink. waited 13 minutes for my order. Then wen to get my drink and slipped as someone had spilled something and it wasn't cleaned up. Did not get spicey chicken, was a patty with may. both sandwiches were room temp as were the fries. When i went to put my tray back, garbage cans were overflowing, so had to put my tray with wrappers on top of others like that. By the way, the floors were filthy, not a nice BK or experience. Won't be going back there. Hope this reaches the right person as this BK is closest to my work place. thanks Linda carr

Came for breakfast, after ordering they tell me I will have to get a croissants sandwich instead of biscuits because they ran out of biscuits ! Its 9:00 am on a Saturday morning ! Running out of biscuits ? So I get croissants the sausage was hard not a good sandwich threw part away ( pic)
Very disappointed would like a coupon for a free meal to compensate. Normally don't have this problem . also took forever for order ! Employees seem not very happy here . manager should take care of situation better .
Bruce Honga
1027. 18th Avenue
Longview, Wa. 98632

I went through your drive through in the erie pa west 26th street location and your employee was very rude. I looked at her name tag and it said Ashley. When I placed my order I told her I had a coupon. When I got to the window I showed her my coupon from my phone. In a very rude voice she said " you need to tell us at the window it's a mobile coupon". Also I ordered chicken fries for myself and for a co worker because we were on break and instead of 9 they only gave us 7 each. Needless to say I will not come back to this location.

I was getting breakfast this morning at your Shields location in Fort Collins, CO. And a customer, a young guy, was in line in front of me trying to get anything he could with a hand full of change but unfortunately your menu doesn't accommodate. He seemed hungry, and I felt bad. Your employee, Nick bought him an entire meal. I'm 43 years old and I have never seen a fast food employee do something like that. It's a very good face to have on your company. Even better, I think he made that kids day. I only wrote this as a complaint because I wanted to make sure someone saw this so it wouldn't go unnoticed. Have a nice day.

I didn't have enough cash to buy 9 $5.00 gift cards for my son to give as gifts and was told by the manager that I could only purchase them with cash? While she was polite it wasn't made clear especially since I only need 3 more
(I was short $15.00 in cash in addition to making a $9.00 food order.

I just it was unnecessary especially since I had ordered something and was using the same card that I would have used to purchase the other 3 gift cards.
I could see cause for concern if I was purchasing large sums, but $5.00 gift cards; it seemed a bit excessive it was very frustrating. I would welcome an explanation.

12/1/2017
Your service at the drive thru is horrible 30 minutes I waited to get a small order. Is this not a fast food restaurant? I find this to be unacceptable and will not be returning to any Burger King in the near future.Fast food my [censor]!The manager said they were really busy and did not have enough staff on hand on a Friday evening at 4:30 really! Unacceptable

Soooo I get there and first of all the employee ( her name is Berenice) was sitting in the lobby with on her phone. I wanted to use my coupons and she gave us a terrible attitude, she seemed extremely annoyed with our questions. Completely changing my mood. Maybe she was having a bad day but that still is no way to treat a customer. And then to finish she throws me bag of food. Berenice isn't a good employee. The store manager is Joaquin. 9120 gosling road.

I like very much your burgers but toning I went to my local burger king and the services was bad I ask for soda with no ice and I still get the ice on them but worse part it wasn't that.
My burger isn't cook .
I do understand that when the place get busy they has to rush the order but is not good given not cook food to the costumers.
Thanks
I will apreccite your attention to this please

This is not about the service I had at our new Burger King, although it was quite dirty.

I am complaining about the parking lot! And lack of room! WHO designed this parking lot! I URGE YOU to visit this location and see for yourself! Don't dare park and eat inside! Or be prepared to sit there for a long time!

Vehicles going thru the drive thru have a tiny sliver of space to drive by parked cars! And when those parked cars go to leave? They can't get out! Trapped by the line of drive thru cars! We sat there for at LEAST ten minutes, until a nice person backed up enough to have us back out, into the line of cars, and THEN ANOTHER ten minutes, just to get thru the line, and finally out into enough space to go around the drive thru, to get OUT of the parking lot! It's INSANE! Whoever designed this space is stupid! There CLEARLY isn't enough room!
I'm aware that the restaurant is new, and soon the newness will wear off and not as many people will go there, (especially if it stays that dirty.) but sheesh! What a headache! "I" for one am NOT going back there! It's not worth the hassle!

On Monday, November 27th, my wife and I were returning to Titusville, PA after dropping our daughter off at college. We were hungry and decided to get off of Interstate 80 at the Mercer, PA exit and get a meal at the Burger King there at 2:36 PM. My wife ordered a Double Whopper Meal and I ordered a Double Sourdough King. In short, the meals ended up in the garbage can. The fries tasted like fish and the burgers were cold. The sauce on the sourdough consisted of a 50 cent piece glob in the middle of the burger. We eat at the Titusville, PA Burger King now and then and have never gotten a bad meal there. The merchant ID is: [protected]. T=00L I=4 C=80722. I don't know if those are pertinent or not. We were very disappointed and drove home hungry. The service was fine but the food was deplorable.

Just picked up my burger from a Burger King here in Cincinnati on Galbraith Road.. Came home and took a shower.. Ready to eat.. open my bag to literally find a burnt burger.. I kept smelling something burned while eating my fries but never figured it was my burger.. This is HORRIBLE... First the drive thru was closed so I had to send my daughter in.. Then the fries were forgotten from my bag.. Had to wait for them to make them and put them in the bag.. My food was very disappointing..

Have loved whoppers for many years and continue getting them, however I went to my local Burger king tonight in York, Pa, only to be informed they could not serve burgers as their broiler was broken.As you are known as the BURGER king, I was sorely disappointed, 11/30/17 and exited facility, angry at the fact that a store that boast what they are famous for would not have it available. Denise Slick 820 locust st Mt wolf Pa 17347, [protected]@yahoo.com

I just left your 2901 Clearacre Lane, Reno, NV 89512 location. at around 2:15pm pacific time.
I did not tell the drive thru person I was using a coupon, my mistake. When I got to the window I gave the manager the coupon and my credit card and she just charged my card without the coupon promotion. I told the younger blonde employee who was asking me to pull forward (since my order was taking long) that the coupon wasn't reflecting on my receipt. The young girl called over the manager and the manager started yelling at the girl for not ringing up the order correctly over the drive thru, which was my fault and I was trying to apologize. Then the young girl comes to the window and starts yelling/scolding me that I need to tell them before next time because this is causing an inconvenience to refund or void the transaction. The manager cannot seem to work the computer to give me a refund and is listening to the employee yell at me-does noting, then says I'm acting wrong and something else, but I was unable to hear them because the drive thru window closed. I finally told the young girl to go away and she slams the drive thru window at me.