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Mac and cheese
I have purchased this product 3 separate times with 3 separate exp dates (all were still a month out from expiring) and they were all spoiled! Tasted fermented and awful. I will not be purchasing any bob evan's products from here on. There is no way that this company is being vigilant in monitoring their products. Upon a little research, there seem to be widespread recalls for their products.
Mashed potatoes
We buy at least 2 of your mashed potatoes a week. Usually there aren't any problems. Yesterday I was serving original mashed potatoes. My husband was already eating them. I scooped out a spoonful. There was a big fly in the potatoes. Dead of course. Letting you know. Wasn't happy. Please advise. D Stephens [protected]@att.net
Read full review of Bob EvansMacaroni and cheese
I bought a container of your mac & cheese at my grocery store. The use by date was 6/14/2020, when I took it out of the microwave and stirred it there was green slime and the smell was terrible! I will never buy this again! I do not want coupons or any type of compensation. I am done with this product! I have purchased this before and was great. Never again.
Bob evans family size mashed potatoes original
Purchased these at the Walmart Grocery Dept Black River Falls WI - Notation on package Use By 06/19 20 KCL!
These were absolutly Terrible. My husband eats anything and his and mine went in the garbage. No flavor, runny.
I kept the leftovers and made them into potatoe dumplings. We will see, hopefully they will turn out OK.
I have worked in our hospital kitchen and have made instant potatoes with potato pellets that tast better thn this.
No way to order food.
Can't order over phone. They don't do it. Can't order at store. No options to order at store in any way. Can't order online. Web site does not work for ordering. I tried several browsers to order online. Created an account. Made sure no settings were blocking anything. Even made sure Java and other options were enabled. You can ONLY look at the menu. You...
Read full review of Bob Evanssaid they had no record of my order
We ordered a take out Easter meal on line from the Bob Evans restaurant at 16314 North Dale Mabry Highway in Tampa, FL. I got an email confirmation with an order number & a time to pick up. When we arrived we tried to call because we expected curb side pickup like all the other restaurants r doing, nobody answered the phone so we reluctantly went inside...
Bub Evans on Benson Road, Columbia and Bob Evans Court, Ellicott City
Bob Evans on Benson is zip 21045; Bob Evans on Court is zip 21043
I did an online order this evening. When I pressed location near me it came up with the Evans on Benson and Columbia, 21045. Nothing else Neither restaurant is in Columbia. They are both on the edge. I lived in Columbia for 30 years. Benson place should answer phone with "Near Costco" Court should answer off "Rt 100"
William Reider
PS. My wife had to drive an extra 12 minutes because I thought I was ordering from the Court place, zip 21043
Pick Up order -- Complacent Service
Check #50225. 3/6/20. 6:43 PM
My ordered 2 Cobb salads with the colonial dressing 2 rolls & 2 biscuits.
I stopped by to pick it up & it wasn't ready. The store was not busy and the rep had no sense of urgency.
Got home & found that salads were not Cobbs & the lettuce was wilted. 4 rolls (no biscuits), No silver ware & got gravy - no salad dressing . Sad
Food/service
We visited this restaurant on 2/16/20. Table 88/1 We were seated within 5 minutes however waited over 12 minutes before I had to ask if we had a server. The staff walked by us numerous times no one acknowledged us. After I asked for a server it took another 4 min for her to appear. We ordered and waited another 26 min for our food. I never got a refill on...
Read full review of Bob Evansfood was not fresh/hot, servings were not worth the price, not like other locations.
I usually do not say anything, however, the hostess, which was the cashier needs training to take care of customers, she lead us to our table, she threw our menus on the table and walked away, we were 3 tables away and she never said anything. Then when I went to pay, she never stopped talking to another employee about a personal matter that was definitely...
Read full review of Bob EvansBones in creamy chicken and noodle "pasta"
I bought a frozen creamy chicken noodle dinner from our local grocery store, which when I was eating it I came in to contact with several bones which appears to be chicken bones I didn't see one which resulted in me choking and needed emergency medical attention, I have missed several days of work and still yet i can't barely speak due to it lodging in my esophagus. Something needs to be done to compensate for medical personal injury and missed work this I completely uncalled for. Please get back to me in reasonable timely manner, or I'll have no choice but contact an attorney. Which I haven't yet done didn't want to if we could resolve it without it.
Thank you
customer service
I'm about writing to complete a complaint due to me and my family went to have lunch and we walked in and was waiting to be seated in while waiting a manager and another associate looked at us and another associate walked past us in which they left us sitting there for about 15 minutes and nobody even bothered to ask us if we were helped or offered to help...
Read full review of Bob Evansthe restaurant
This restaurant has cock roaches and the it is filthy! The supports in the dinning room have water marks running down them. And people in Springfield are posting pictures of the cock roaches crawling around on tables and in the kitchen in the back. The bathrooms look like a truck stop. I hope you take this seriously! These pictures were posted on Facebook!
service
My boyfriend and were very disappointed with our service here. We ordered the down home country fried steak and our server asked us how we wanted our steak done? Clearly he didn't know the menu, because there is no option on how to cook a country fried steak. Our server never offered us a bread choice to go with our meal... He later remembered and then...
Read full review of Bob Evansomelet
I get the same thing every time I go to Bob Evans for breakfast, build your own omelet. Swiss cheese, mushroom and bacon or sausage. Today it was disgusting, it was swimming in grease on my plate. I took a bite, it was terrible. They did bring me another, it was a bit better. This was today 01/12/2020, yesterday we went to s high st in Columbus, I ordered...
Read full review of Bob Evansfood cold all brought out at some time with salad poor service quality has gone down
I talked to a manager about food quality and service.all she said was. I'm sorry.I told her I've been going to Bob Evans for about 50 years.we go to Cracker Barrel now most of the time.my chopped steak tasted like pre cooked meat loaf. And the food was cold.salad and food was brought out at the same time. Food at Bob Evans used to be the best. It is not as good as it used to be.
Read full review of Bob Evanstake out
Call the Amelia location at 8:20 PM on Saturday evening to order a chicken dinner was told they could not take my order because the grills were shut down at 7 o'clock they weren't taking orders because they had to get them clean by the time the store closed now if you're open until 9 o'clock then you're open until 9 o'clock you don't clean the grill at seven I'm going to tell my friends to not use bob Evans!
Read full review of Bob Evanspotato soup
Why do they now serve Bob Evans potato soup with the potatoes raw and uncooked...they didn't use to, but for the last year or so, when I order their potato soup, the potatoes are raw...is that the way Bob Evans makes soup now? We go to Bob Evans quite often, either done in or pickup, and my family is a big soup lover... potato being one of our favorites, but the raw potatoes is a real turn off. Is there anyway the soup can go back to what it used to be?
amount of food
This evening I went inside to eat ordered the turkey & dressing meal with mashed potatoes gravey carrots, rolls and pepsi but I had 18 baby carrots (Thought that was crazy looked like a veg tray) mashed potatoes gravy and 1 1/2 slices of turkey om top of a small amount of dressing. It was like a kids meal and I asked the server why does the picture show 4...
Read full review of Bob Evanslousy baked potato and awful pot roast sandwich combo
The baked potato was so old that it was hard as a rock, over steamed, and had dried out to the point I spent my eating time trying to find any part of the potato that was worth eating. Then the sandwich came and it was nothing but carrots.
I have the ticket #: MID:[protected], dated 12/20/19 at 1:14 PM at table 14/4 with Kellie as server.
I complained before and got an email saying the manager of the restaurant would be in touch...that was 5 days ago. Unless he is thinking of contacting me by carrier pigeon he isn't going to take the time.
I will never eat in your restaurant again. I also purchased a loaf of pumpkin bread and when I got it home, it was so dry and old my husband said to throw it away, which I did. Total ticket including a tip was $17.98. I am retired on a pension and cannot afford to throw money away on bad food.
Everyone who is commenting my husband beat me up because of this. Did you know that. My husband beat me up over this. He was so upset that he started drinking. We then got into an argument and he beat me up. He blamed me for what happened.
With your rude and sarcastic attitude I doubt they want you back. So by not returning everyone wins.
I see. You find my attitude unacceptable? I find your comments inappropriate because you have no idea just what my attitude is or isn't. You don't know me from a pile of dirt so until you have spent your hard earned money and gotten lousy service and lousy food, I would be interested in just what you would do or say.
See this is what i mean by your attitude. No one should have to put up with you.
You are absolutely right. I should have spoken up immediately. I just couldn't believe a restaurant would serve such awful food. The longer I was away from that food the madder I got. I have complained to BE Corporate office the day this happened. I had no idea the pumpkin bread was so old and dried out as it had an expiration date in February, 2020. I guess what really honked me off was the fact that I had looked forward to sitting down with a group of my friends and enjoying a good lunch and was sorely disappointed.
Do me a favor...if no one should put up with me why are you doing so? Don't you have anything else to do with your time than make remarks about a person you don't know?
He was the one I purchased the bread for so when he said it wasn't fit to eat, I took him at his word. I am still waiting to hear from the local BE's manager. I received an email from Corporate that he would contact me about my complaint. I have a feeling he won't contact me at all. It is hard to apologize to an 78 year old customer who has a complaint.
My attitude is just fine. Never had any complaints from my friends and all those I worked with over the last 50 years. You and Shadow both apparently have a problem with a strong, independent woman. What 2 strangers think of me is not worth a tinker's damn to me. Bye, bye.
If you post on a public forum you make it everyone's business. Why not grow up.
There was no proof. A lot of these people lie and claim their food was terrible. Then they eat the food that was "stale" and :hard" and demand a refund. There was nothing wrong with her food.
NO YOUR ATTITUDE IS NO FINE. You are a 50 plus woman acting like you are still seven.
Also when I purchased the bread which was stale, I purchased it for him. He was so upset by the stale bread that he started drinking. Then he beat me up. WE were arguing. He beat me up. He called me the B word and said that if I check the bread for staleness this would not have happened. He said it was my fault the bread was stale and dry.
LMAO! If people read through all of your responses, they will see that you are quite the seven-year-old yourself!
Overview of Bob Evans complaint handling
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Bob Evans contacts
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Bob Evans phone numbers+1 (866) 616-6464+1 (866) 616-6464Click up if you have successfully reached Bob Evans by calling +1 (866) 616-6464 phone number 1 1 users reported that they have successfully reached Bob Evans by calling +1 (866) 616-6464 phone number Click up if you have UNsuccessfully reached Bob Evans by calling +1 (866) 616-6464 phone number 0 0 users reported that they have UNsuccessfully reached Bob Evans by calling +1 (866) 616-6464 phone number100%Confidence scoreCustomer Service+1 (866) 525-5214+1 (866) 525-5214Click up if you have successfully reached Bob Evans by calling +1 (866) 525-5214 phone number 0 0 users reported that they have successfully reached Bob Evans by calling +1 (866) 525-5214 phone number Click up if you have UNsuccessfully reached Bob Evans by calling +1 (866) 525-5214 phone number 0 0 users reported that they have UNsuccessfully reached Bob Evans by calling +1 (866) 525-5214 phone numberEthics Hotline+1 (800) 939-2338+1 (800) 939-2338Click up if you have successfully reached Bob Evans by calling +1 (800) 939-2338 phone number 0 0 users reported that they have successfully reached Bob Evans by calling +1 (800) 939-2338 phone number Click up if you have UNsuccessfully reached Bob Evans by calling +1 (800) 939-2338 phone number 0 0 users reported that they have UNsuccessfully reached Bob Evans by calling +1 (800) 939-2338 phone numberHead Office
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Bob Evans emailsbobevans_customersupport@bobevans.com100%Confidence score: 100%Support
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Bob Evans headquarters8111 Smiths Mill Rd, New Albany, Ohio, 43054, United States
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Bob Evans social media
Most discussed Bob Evans complaints
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Family size mashed potatoesOur Commitment
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Same issues here. They are not at all concerned about their quality of product.