Bob Evans’s earns a 1.1-star rating from 614 reviews, showing that the majority of diners are dissatisfied with their meals.
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Maple Bob Evans Sausage links
This is the third time we have bought these over the last few weeks. Everytime hoping they would taste better than the time before. Did you change the receipe:? They tasted so bad no one ate them.
My mom came and tasted one and she said they were awful. She is a chef. She asked me how long they were in the freezer. I told her I just bought them that day. She thought they were freezer burned or old.
I told her this is the third time they tasted that way..
We won't buy them anymore as they taste really bad.
Desired outcome: Change the recipe back to the original... Make them taste good again.
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Bob evans 32 oz original mashed potatoes — 2 packages
Please see the attached photo of the 32 oz package of Bob Evans Original Mashed Potatoes that I just took from my refrigerator to make for the grandchildren’s dinner—the potatoes are BROWN! I use this brand of mashed potatoes often and have never seen them spoiled before.
The photo shows the “Use By 12/15/23/KCL3” stamped on the outside sleeve. I bought 2 packages of them at Walmart 2 weeks ago—and both are brown and not usable! I don’t have the Walmart receipt, so I can’t return them to Walmart.
Would you please refund my money or replace the two packages of potatoes? I paid $5.48 for each of the two packages of mashed potatoes.
Please let me know if you need further information from me. I appreciate your help. My name and address is as follows:
Kathryn Wilcoxson
708 Rogers Drive
Freeburg IL 62243
[protected]
Claimed loss: 2 32 oz packages of Bob Evans Original Mashed Potatoes
Desired outcome: Replacement of the two packages or refund
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The ladies bathroom
Every time I eat there for the last several years the floors are dirty and sticky to walk on and the toilet bowls on the outside of the bowl down to the floor are covered in piss, dust and hair. Whoever is responsible for cleaning the toilet bowls need to clean the ENTIRE bowl inside and out. The floors need to be mopped daily with bleach and a detergent for floors to get them sanitized and clean to look at.
Read full review of Bob EvansFood
Me and my wife stopped there for the 2nd time ever to use up a gift card. I ordered the honey 2 piece chicken meal. It looked good on the menu. When I recieved it. It was dried out and almost black. I still ate most of it. I waited for the waitress to come around. She asked if I wanted a replacement. I was almost done with the other part of my meal and it...
Read full review of Bob EvansPremium farmhouse feast
We picked up the Thanksgiving meal at 4pm on Wed. 11/22 at the location on Dudley Rd., just off Tylersville Rd. in West Chester, OH, and brought it straight home. We took the rolls from their box and put them in a plastic Ziplock bag on our counter, as they felt hard. We put the rest of the food into the refrigerator. We were expecting 9 adults for dinner...
Read full review of Bob EvansHeat
I will give Bob Evans one more chance the next time I visit your restaurant on Chestnut Street in Washington Pa and try to enjoy my meal and not be cold while I’m eating, I will not go back. It’s a disgrace that it’s always to cold there every winter, we like the waitresses but it not much fun to sit there in a winter jacket trying to eat. One more time and...
Read full review of Bob EvansFood takeout from restaurants
Cried for hour becausewe live 30 minutes away , Ordered just takeout for 5 people dinner turkey and ham, ok sent my husband to pick it up, 35.00+ when he got home it was 4 tiny pieces of Ham and little handful of turkey, mind you the container were maybe 6x6 and inch tall. Very small portions enough for the kids. That is all and it was VERY VERY DRY, tried...
Read full review of Bob EvansVery poor food quality!!
Bob Evan’s is NOT a good choice for your Thanksgiving meal! The dressing had the same consistency as the mashed potatoes, both seemed to be (just add water) with zero taste. I have been there before with very good results but today’s visit has left me very disappointed. I’m sure it was due to the extreme amount of business on a Holiday but I never dreamed...
Read full review of Bob Evans“Family Size” Green Beans With Ham
Placed a pickup order including a “family” size green beans with ham for $12.99 which I picked up this morning.. 11/21/2023. Please see the photo of what I received. I called and was told there wasn’t an error and that what one gets for that size/price. 😳 I am beyond disappointed. I’ve always found good value with your products whether dining in or carrying...
Read full review of Bob EvansManagers attitude
To whom it may concern: I have been a favorite of Bob Evans for a long time. I have been ordering from work every Monday and Tuesday for approximately 3 months now. Yesterday I order (Order # [protected]) delivery to the office as usual. Two of us got the soup and sandwich. We ordered the pick two combo, with soup and ½ double cheese pot roast dip...
Read full review of Bob EvansFamily size mashed potatoes
I buy these every week and this last package just does not look or cook up as usual. Lumpy and not creamy at all. Sell by date is 12/13/23. KCL3. [protected]. This is definitely a quality issue. Cannot get a resolution from the company or any contact. I know I can’t purchase them again until the quality is restored.
Diana Friedt
6506 N. US 23
Spruce, Mi 48762
989.471.2040
Desired outcome: Coupon for family size mashed potatoes.
Mine were full of mold very disgusting what is going on at your food processing plant?
Waitress
I was seated for the Veterans Day dinner special at table no. 14 on Nov. 11, 2023 at approximately 3:10 pm. A waitress came to my table and took my order and was to bring me a glass of ice water. When my meal came a different person brought it, with still no water at the table. I ate, without anything to drink. I tried to hail the waitress, but she never...
Read full review of Bob EvansServer
Today is Veterans Day 2023. I was fortunate enough to share a breakfast with my Brother and fellow service Veterans at the Bob Evans Store in Brannon Crossing, Nicholasville, Ky. Upon enjoying our breakfast, I was distracted by the Rude, mean, disrespectful, treatment of the two elderly Veteran Gentleman beside me, by one of the Servers in this restaurant!...
Read full review of Bob EvansManger Lauralee Zralko
When visiting with my family, I took my granddaughter to the bathroom and see a young lady passed out. I called for assistance immediately and called for mangers, come to find out it was a drug over dose and it’s there assistant manger Lauralee Zralko. I came the following weekend with my family again to see Lauralee still working there. That is not safe and drug testing should be mandatory!
Restaurant #166 10-28-2023 12:38pm
This was no doubt the worst food and zero service ever. We were traveling to a wedding and have eaten at this same Bob Evans numerous times. We waited an hour on our food and then didn't even get what we ordered. Neither my wife or myself could eat the dried up, grease soaked bacon.. Waitress never even returned after serving this crappy food.. Never had...
Read full review of Bob EvansService
We recently went to the Bob Evans located at 4985 E. Silver Springs Blvd, Ocala, FL 34470 Friday, October 27, 2023 for dinner. We had our two little grandsons with us. We went in, put in our name and waited - not long. Hostess went to seat us at a table and the waitress stated "I can't" then proceeded to have a discussion with the hostess out of earshot...
Read full review of Bob EvansSlow service
I went to Bob Evans store #543 in Triadelphia, WV /27/2023 We arrived at 2:40 pm. There was only 3 other tables taken. The girl came over to us and said no boths were available for us. I looked around and saw plenty of seating open. so we waited for a while. Then the girl came back over to us and said she only had one waitress. It was getting late and we...
Read full review of Bob EvansPayroll, sexaul harassment, leaking of confidential info, and more
Yes you read it right several employees missing time ranging from a few minutes a shift to in a few cases the complete schedule shift adjustments by GM or other management. Along with at least 2 times that an employee wasn't paid at all. On one occasion a shift leader was seen opening the check looking at It. Then preceeded to rip the check up walk to dish...
Read full review of Bob EvansBad experience with front "hostess"
Hi I would like to lodge a complaint against your restaurant on 266 highland road, macedonia ohio 44056. My mother, my daughter and arrived at the restaurant around 11:20 on sunday 10/22, we gather at this location every sunday to eat following service and have been doing so for many years. We have met quite a few familiar faces and seen some go as well. We...
Read full review of Bob EvansNo product no service
On Oct. 21, 20223 my wife and I entered in the Bob Evans restaurant in Troy, Ohio at 4:00 pm and we were waiting to be noticed and seated. As I waited I realized they were not that busy, and there was no one at the front counter willing to greet us. I observed at least (3) employees whom I feel made some sort of eye contact with me, but never acknowledged...
Read full review of Bob EvansBob Evans Reviews 0

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Overview of Bob Evans complaint handling
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Bob Evans Contacts
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Bob Evans phone numbers+1 (866) 616-6464+1 (866) 616-6464Click up if you have successfully reached Bob Evans by calling +1 (866) 616-6464 phone number 16 16 users reported that they have successfully reached Bob Evans by calling +1 (866) 616-6464 phone number Click down if you have unsuccessfully reached Bob Evans by calling +1 (866) 616-6464 phone number 7 7 users reported that they have UNsuccessfully reached Bob Evans by calling +1 (866) 616-6464 phone number39%Confidence scoreCustomer Service+1 (866) 525-5214+1 (866) 525-5214Click up if you have successfully reached Bob Evans by calling +1 (866) 525-5214 phone number 1 1 users reported that they have successfully reached Bob Evans by calling +1 (866) 525-5214 phone number Click down if you have unsuccessfully reached Bob Evans by calling +1 (866) 525-5214 phone number 0 0 users reported that they have UNsuccessfully reached Bob Evans by calling +1 (866) 525-5214 phone number100%Confidence scoreEthics Hotline+1 (800) 939-2338+1 (800) 939-2338Click up if you have successfully reached Bob Evans by calling +1 (800) 939-2338 phone number 0 0 users reported that they have successfully reached Bob Evans by calling +1 (800) 939-2338 phone number Click down if you have unsuccessfully reached Bob Evans by calling +1 (800) 939-2338 phone number 0 0 users reported that they have UNsuccessfully reached Bob Evans by calling +1 (800) 939-2338 phone numberHead Office
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Bob Evans emailsbobevans_customersupport@bobevans.com100%Confidence score: 100%Support
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Bob Evans address8111 Smiths Mill Rd, New Albany, Ohio, 43054, United States
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Bob Evans social media
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 26, 2025
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Most discussed Bob Evans complaints
a million black specks of something is in this product and it is not pepper.Recent comments about Bob Evans company
Food/ kitchen staff



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