Bob Evans’s earns a 1.1-star rating from 614 reviews, showing that the majority of diners are dissatisfied with their meals.
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decaffinated coffee
Why is the decaffinated coffee so bitter? It tastes like it has been at the bottom of the pot for hours. We frequently eat at Bob Evans and I don't recall the coffee having this unpleasant taste .
Read full review of Bob Evans and 35 comments
unhappy about the new kind of chicken salad
Sunday July, 20th we had dinner at BobEvans restaurant on Glenway #342. Everything was great except my chicken salad sandwich. It was not the regular chicken that I have been having there for the last few years.
I have been eating your chicken salad or chicken salad plate for a long time.
What I received was nothing like I expected. It was very juicy and had other items in it that were not there before. There were tiny pieces of something green [maybe pickle relish] and also something red.
It had little or no taste at all. Please let me know if this is what you will be serving.
If all possible change back to the old chicken salad. I know I will not order it any more if it doesn't change back to what you usually serve.
Thanks for listening to me.
The complaint has been investigated and resolved to the customer’s satisfaction.
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Overview of Bob Evans complaint handling
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Bob Evans Contacts
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Bob Evans phone numbers+1 (866) 616-6464+1 (866) 616-6464Click up if you have successfully reached Bob Evans by calling +1 (866) 616-6464 phone number 16 16 users reported that they have successfully reached Bob Evans by calling +1 (866) 616-6464 phone number Click down if you have unsuccessfully reached Bob Evans by calling +1 (866) 616-6464 phone number 7 7 users reported that they have UNsuccessfully reached Bob Evans by calling +1 (866) 616-6464 phone number39%Confidence scoreCustomer Service+1 (866) 525-5214+1 (866) 525-5214Click up if you have successfully reached Bob Evans by calling +1 (866) 525-5214 phone number 1 1 users reported that they have successfully reached Bob Evans by calling +1 (866) 525-5214 phone number Click down if you have unsuccessfully reached Bob Evans by calling +1 (866) 525-5214 phone number 0 0 users reported that they have UNsuccessfully reached Bob Evans by calling +1 (866) 525-5214 phone number100%Confidence scoreEthics Hotline+1 (800) 939-2338+1 (800) 939-2338Click up if you have successfully reached Bob Evans by calling +1 (800) 939-2338 phone number 0 0 users reported that they have successfully reached Bob Evans by calling +1 (800) 939-2338 phone number Click down if you have unsuccessfully reached Bob Evans by calling +1 (800) 939-2338 phone number 0 0 users reported that they have UNsuccessfully reached Bob Evans by calling +1 (800) 939-2338 phone numberHead Office
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Bob Evans emailsbobevans_customersupport@bobevans.com100%Confidence score: 100%Support
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Bob Evans address8111 Smiths Mill Rd, New Albany, Ohio, 43054, United States
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Checked and verified by Rachel This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreMay 26, 2025 - View all Bob Evans contacts
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Ordered wildfire chicken salad and Cobb salad to go. When arrived home to eat it found each salad had large chunks of salad from the middle of head of lettuce—unable to eat. The salads both didn't seem to be of quality as in the past. We love Bob Evans but very disappointed today. (3/09/20)
On Jan. 1st I placed a delivery order online and received the wrong order. Manager said she would reimburse my card and has not gotten it yet. would like to know when it will be. order # [protected] at 506 pm. paid with mastercard 2694 of which belongs to my sister my phone # [protected]. email xolindat@yahoo.com . manager name is olivia
Ordered the Christmas dinner picked it up got home getting ready for every to be served and the meatloaf was burnt and the rolls we order most family gathering there and this was the worst I have ever got and it the biggest family meal that can be ordered for holidays I just think something to be done compisate for this awful experience thank you
Containers pardon my language s**k! Comes in PERFECTLY SEALED BOX.. but open it up and most of them have been broke and cracked...biscuits are PERFECTLY SEALED all the time...
how can we work together and fix this very important issue...I love biscuits and gravy but will only buy jimmy dean because of this...
Thank you
I purchased one of your microwave mashed potatoes and I noticed there were some dark, hard particles in the food. We've never experienced something like this with your food. We've been buying your products for years and after this, we are not buying your products anymore.
John O'Shea
34 Shamrock Circle
Poughkeepsie, NY 12603
[protected]
Less than 2 bites of roast beef.
Sat at the counter and ordered 2 eggs over easy and biscuits. After 16 minutes, I was informed that it would be 22 minutes for biscuits. That is a poorly managed place when it takes 16 minutes let only almost 40 because you run out of biscuits.
Why would you make paying customers wait for 30 minutes instead of cleaning tables? Staff just standing around. Wow. We left along with others and went to Cracker Barrel where tables are cleaned immediately.
Sex offenders and abusers should not be aloud to work here! he's the cook and a disgusting one at that...
This was the second one brought to me and looked terrible and had no filling and was very nasty. It didn't taste done and very clumpy, and only had 2 pieces of strawberries on it.