I face very poor response from Rashmi Gas Agency (tel no: +91 80 [protected]/02) every time I try to do a cylinder booking. First of all their phone line is all the time busy. It seems like they keep the phone off the hook. And if you are lucky to make a booking which they promise will be delivered in a week's time doesn't happen for at least 15-20 days. In fact if you don't follow up, they don't bother to deliver at all.
If you can avoid taking a connection from Bharat Gas, pls do. After all these hassles I feel private gas agencies are a better option. These agencies like Bharat Gas are just there to make your life miserable!