BharatGas
Reviews and Complaints

Hi mera naam Rakesh h main new delhi najafgarh me rahata hu maine apna cylinder 11 din pahle karvya tha mari gas agnsi ka naam h surya gas unhone mera cylinder abhi tak nahi pahucya h mera cansumar no...7094 h main unke paas roj phon karta hu aur vo roj kahate
h ki kal aapka cyilnder lag jayega main bahut tang ho cuka hu sir aap kuch kar ye mera mobil no ...[protected]

customer number mai apna gas connection jama karna chahta hoo lekin company tarafse koi javab nahi aata DURGA GAS ISANPUR

mohinder bharat gas home deliveri date 06-04-2013 consumer no. 25611, but gas cylider not given date09-04-2013, customer code 117647

3rd class services...by Bharat Gas...

I am jivrajbhai talshibhai kalola from Gadhaka, Rajkot Gujarat. I have bharat Gas connection from r 2003 & I wanted to book 1 more cylinder, My consumer Number is 13181 . This is thorugh your distibutir M/s. Alok Gas services Rajkot Gujarat . Since my connection I am contacting your distributor for II Cylinder. but whenever I call up they says that there is no allotment of II cyliders. I request you to breif me for the procedure involved for getting the II cylinder.

Awaiting your early reply.

With regards,

jivrajbhai kalola

Hi I am jivrajbhai kalola from Gadhaka, Rajkot, gujarat .It is almost 11 days I have booked the cylinder but I did not receive it. For last 3 months I am suffering terribly because of the bad service of you company.

Please do the needful and send the cylinder immediately.My consumer number is 13181.

regards
jivrajbhai kalola

Worst Service by Bharath gas. Who the hell fellow is managing it.

respected sir
i want to drawn an attentiontowards corruption in ur agencies . i register a cyclinder connection at faridabad neelam enterprises sec-23 in november last year n they didnt give me connection till yet . one more thing the inspection guy who came to my home he was very ill manered guy n started asking use less qs n he blame that u hv already a connection, which v dont hv any connection.i m requsting u take action against those kind of guys n help us to give connection.
thnking u
yours
Rishi raj
h.no-76
east india colony
sector-22
faridabad
[haryana]

Hi I am parthiv seth from bangalore .I am not at all satisfied with the service they provide.My gas connection was transfered from pune.But they didn'tgive me the connection saying those documents are manual one.Need authentication i agreeed and they told me to contact within ten days .its one month now still i didn't get any response from them.Everytime I call it keeps on ringing no one answers the call.My consumer id is 92913.

hoping to get a response.with regards

parthiv seth
n0 578, 15th cross, Devansandra
new Bel road, bangalore-560094
ph no-[protected]

Hi I am narendra goswami fromNainpur .It is almost 6 days I have booked the cylinder but I did not receive it. For last 3 months I am suffering terribly because of the bad service of you company.

Please do the needful and send the cylinder immediately.My consumer number is 210.

name narendra goswami
address: ward no 05
city :nainpur
distt. Mandla
State : MP
Mob : [protected]

Cust. No 17328A of bharat Gas (Name of Agency is M/s Alok Gas Services, New Delhi, Thanks for call back and resolve my prob. Now i wanted to register on line booking facility, but am facing prob. to register the id. kindly tell me the solution for the same.

Terrrible gas ervice from Uppal PRAKASH Bharat gas agencie.

Agency every time I try to do a cylinder booking. First of all their phone line is all the time busy. And if one is lucky to make a booking which they promise will be delivered in a week's time doesn't happen for at least for 1 month.

For exampe you can check this Bharat gas consumer no:1411 . gas was booked on August 21st, 2008 and till data we havenot received the gas cylinder.

Daily we call the gas agency for enquiry they start promising it to get it delivered on that particular day (Aaj ho jayega) ( eroju pampistamandi, eroju pampistamandi)

This is really frustarting and disgusting.

We need to face theis everymonth, really this keep our home members starve.

I would like to suggest change over the dealership, the people who do not care 25 yearsold customers is no longer needed.

I would like to have immediate response regarding this and we need the cylinder today.

Thanks and regards,
K.Satayanarayana
[protected]

i am no satisfy with your services

I had approached your filling centre in sector - 11 , Panchkula ( Haryana) in the name of Inder Gas Service Station for the new connection, but was denied due to some unproper reasons. First they insisted on buying the gas-stove from them when I refused, they rejected my application on the grounds that I am already a LPG user & hence according to rules could not get a new connection. This allegation is very much incorrect as I clearly told them in the beginning that I have taken gas cylinder from my land-lord on temporary basis which is to be returned when I get the connection. Now it seems that they have made their minds on not providing the new connection & hence giving one or the other reason to justify their stand. Need immediate interference from some higher authorities to make an impartial enquiry into the case. My full support for this is available. Also please take some action against your distributor as they seem to be running this more like a profitable venture rather than a service provider. Waiting for your early reply,

Regards,
Ritesh

Sub--dealer not giving new gas connection

i have aproached to ur distributor for a new gas connection in mohali (punjab),but he is not willing to give the connection.
He is saying there is no any opening of gas connections from company side,so plz revert back to this mail and give information about gas connections availability.

I deposit all documents for new gas connection on 2nd feb 27 and it is not yet delivered. The agency only makes false assurances that "I delever u coming month", Atleast 10 times I had to go the agency office and a minimum of 40 phone calls had been made in 8 month still I am not get new connection but in vain. I've read similar complaints on this company in this website. Has any action been taken by the company officials so far? Also other consumer have same problem, From Maa Bharat Gas At/ Odagaon, Dist: Nayagarh, Orissa Date: 13-10-2010

1. The petitioner is the G P A holder of Smt. Bharambha w/o Late Sri. Sannathammanna, residing at Basaweshwara Nagar, Chitradurga.
2. Smt. Bharambha, is an subscriber at Maruthi Gas Agency, V P extension, Chitradurga with Customer No. 0214.
3. Address of the Respondents is as mentioned in the cause title.
4. The Respondent is distributor/Agent L P Gas of Bharat Petroleum Company. As per the agency, he has to supply L P Gas cylinders to the subscriber.
5. As per the norms of Bharat Petroleum Company, The Respondent -1 has to supply the L P Gas cylinder, as and when the customer demands.
6. The petitioner is regularly demanding for the supply of L P Gas cylinders for the last 3 years. The Respondent is neither supplying the L P Gas cylinders nor informing the reason for which the supply of L P Gas cylinders is with held.
7. The Respondent-1 is not providing the reasons despite of many requests in person, telephone, and letters,
8. The petitioner has also filed many memorandums to the Deputy Commissioner, Chitradurga and latter with Deputy Director of Food and Civil Supplies, Chitradurga.
9. The petitioner has request for the details, through Right to Information Act. The Respondent has not at all made any attempts to provide the reasons for not supplying the L P Gas cylinder to the petitioner.
10. Due to the negligence of the Respondent, the petitioner has been continuously put to hardship for the house hold cooking activities; the petitioner is having every right to enjoy the facilities given by the Government as well as the Bharat Petroleum Company. Petitioner’s right has been deprived. The petitioner is forced to Purchase the Commercial L P Gas cylinders by paying huge extra costs. The petitioner has put to the loss to the extent of Rs.1, 00, 000/- (Rs. One lakh only).
11. This deficiency of Service by the Respondent has caused maximum loss of money and mental agony.

12. Due to deficiency of service by the Respondent which has caused difference of opinion among family members of the complainant, which lead to day to day problems and unrest among the family members. Consequences caused loss of mental peace. These same factors has caused stressful and loss of professional life and earnings of the complainant.

For the following distributer I have booked a GAS on 1st of May 2008 today is 13th May 2008 still its not deliver to me.

R & D CC S LTD.
Address :
T-6, ARMAMENT COLONY,
GANESHKIHIND

Not only for this time, its a usual practice that when I booked the GAS they told me that it is getting delivered within 2-3 days (max a week) but from 13th day onwords I have to call them and remind them continiously for 3 to 4 days that please deliver, its already 15 days crossed, I have booked the GAS. Its always taking more than 15 days for a GAS to come, I don't know if I am not going to remind them whether they are going to deliver the GAS to me or not.

Is it a natural behavior or generally happened for every customer or something wrong in my case? Please let me know what is the issue?

This is the complain I have made on the Month of May 08
complain number for reference: 32529

Now On the Month of June also I have booked the Gas on 7th June 2008 and today is 20th June 2008, I have made call to them several times and visited them too quite a number of times but still they have not delivered the Gas. Even they won't answered me properly whenever I asked them they told Go to BANER office or call them, and If I call BANER office they also don't know when they are going to deliver the GAS since they have not received any kind of inquiry from GANESHKHIND office.
I don't know what should be my next step, where to go to whom to speak ?

This Distributor never picked-up phone. Every month we have rush to to agency and book the cylinder. I don't know what is the purpose of having Phone in that agency. Very poor response from the agency.

same for me also.

how are you

Sir,
I applied for new bharath gas connection at Bharath gas agency near 6 Number, amberpet.I got a connection order.But they are not releasing the gas cylinder.
I have been going to Gas Agency for 1 month.But they rare not releasing.
The destributor of the gas agency (His name is Ramesh) is telling same answer as you can come after 2 days from one month onwards.I dont Know What that people are doing.
And also one more thing is they r also taking more money for ! cylinder.One of the customer already mentioned above.
So i request u to take action for collecting high amount and for not responding properly.

sir i have only one cylender of your company my consumer num s -24784 name of raj kumar through by sidhu gass servi bathinda sir plz issue me second cylender immediately it is too be urgent owner of sidhu gass sevice demand 3000 rupee for second cylender pla issue me second cylender and inform me thans raj kumar consumer num s24784 back side bus stand bathinda city punjab 151001

Recently i applied for new bharath gas connection near ^6 number road, Amberpet.
They are charging too much price for single cylinder.Even they are not giving the receipt for that amount.
If we ask the original receipt they are saying that we will cancel your connection.
So i want to complaint this to head office.
But i dont know the phone numbers.
So if any one knows please give me the phone numbers.

similar problem facing from the agency as i have booked cylender on 11/08/2008 and my booking noumber was 3038.
my consumer number is 25553.
Not responding in phone after many calls

I completely agree with you. I have been experiencing the similar response from Revathy agancies. They have three different phone numbers and one phone set. If one phone number works today it will not work tomorrow. Even if it rings they will not pick-it up. I raised a complaint with Head-office of Bharat Gas. In response I got assurance of better service from their Secundarabad office. But I have not seen a single bit of improvement. They seem to be hands in gloves with Revathy team. Instead this month they have delivered a expired cylinder( date expiry).

I want to apply for the Bharat Gas Connection.But I did not get Bharat gas agency contact near kukatpally.

gas seling is opend so gas dealar not responpaly in the coustomer
so worong in the person.

I had booked for a cylinder on 29.10.2007 . Its more than 20 days and have not yet received the cylinder. Till date I made more than 20 calls to the shree raksha gas agency (nearest service provider) and reminded them. Its of no use, when ever I make a call, I get the answer "It will be delivered to you by today evening or tomorrow morning" but surprise it is not delivered

our customer no- 17100
our s.v.no-[protected] dt 02.11.2006
refilling order-15340 dtd 29.10.2007

Regarding Prateek Enterprises
My consumer number is-25244
Name - Vijay

I had come to Prateek Enterprices office in Banaswadi today the 10th of Feb 2011 for a copy of my Gas Voucher.
I think your Prateek Enterprices have not given it to me, or it is lost.
As the GAS connection was got by my father. It was 2 years ago.
I was told by your people to get an affidavit, i have obtained that.
on my request of the copy of the original voucher, they told me they DO NOT HAVE IT?

What nonsense is this...

Vijay

Hi

Complaint against BHARATH GAS AGENCY
I applied for additional cylinder my agency is Mahalakshmi Enterprises (Bharat Gas Agency) Address: 2153, 2nd Cross, 17th Main, HAL 2nd Stage, Opp KPTCL Office, Indiranagar, Bangalore, 560038. Phone: +91-80-[protected], +91-80-[protected], +91-80-[protected], +91-80-[protected]. code no:- 100423, he is not responding properly saying come next month if i go he says again come next month and i requested him he started shouting at me this is what agency people give respect to the customer, what bharath gas is doing not taking any action against Mahalakshmi Enterprises. And i sent a mail to Bharath Gas complaint my complaint no is 98053, but still no response, please suggest me what to do.

thanking you
Govind Raj.P

Bharat gas distributor ie., Prathibha bharat gas company have switched off their phones. I booked for delivery of cylinder about a month ago. There was no delivery nor response. It is a worst distributing gas agency.

Sir,
I have a complain regarding late delivery of cylinder every month for the last 4 yrs, against GANAPATHYRAJA ENTERPRISES, this agency is always says that they have a back log for 10 days.
I have always observed that when ever they deliver(after repeated calls) the delivery challan is of some other date like for instance this month the delivery challan was for 10th march(i booked the gas on 6th march) and the gas was actually delivered on 20th march.

It's true that HP/INDANE have been delivering with 3 days.I have been using this gas for last 15 yrs, in Hyderabad, never had a complaint regarding delivery.

I request the authorities to take stern action against the erring agency

Sadhana Waghray
12th main, 31st cross.
Bsk 2nd stage
Bangalore-70

Hi,
I am Sunny, resident of Mathikere, BANGALORE NORTH.560054

I have a cylinder of Bharat Gas,
The service provider is SREE BALAJI BHARAT GAS AGENCY. Mathikere.
Common COMPLAINTS which most of us(resident/clients) have to deal everytime we order for Refill are-
1, Staffs(especially the ones who take orders for refill, the Babus)- They are very bossy and doesnt behave properly with the customers
2, Even people with single cylinder have to wait minimum of 15-16 days.
If we go enquire the status of our order, they simply dont respond and quite nastily
ask us to wait for another week. Or sometimes they harass us by saying that receipt has been given to delivery man and they shall deliver the cylinder soon but when we catch hold of delivery man he in return says that he had not received any receipts, someone please save us.
3)Also we could see people getting cylinders on the same day behind the main office, cant explain the phenomenon behind this.

So, anybody reading this who can actually do something to this kind of lousy and parasitic creatures,
please take a very strict action against them.
They are the real garbagge of the society and rotten potato in your(Bharat Gas Agency) sack.

SIR

I TOOK TRANSFER VOUCHER FROM ADILABAD ON 5/9/2008 TO OBTAIN THE SAME CONNECTION AT NIZAMABD. BUT THE NIZAMABAD DEALERS(TWO). THE TWO DEALERS ARE NOT WILLING TO GIVE ME A CONNECTION. I HAVE NO WAY TO APPROACH TO DIST SUPPLY OFFICER IN THIS REGARD.

SHASHIDHAR

maina bharat gas me jo complaint ki thi uska badla sanjay choba ji na muja dadari raghav gas me bharti kara diy
[protected]

I had booked for a cylinder on 6/9/08 and I received my last cylinder on 11th August 2008 my home is just one km from the service provider's office. Its more than 15 days and have not yet received the cylinder. Till date I made more than 20 calls to the Mahalaxmi Enterprises, Indiranagar, Bangalore.And Company (nearest service provider) and reminded them. Its of no use, when ever I make a call, I get the answer "It will be delivered to you by today evening or tomorrow morning" but surprise it is not delivered.

I think this is a common problem most of us are facing. I don't understand why they do not abide by the words they say and I have two cylinders without gas from two weeks we are going to hotel.

Can anyone let me know how to bring this issue to their management

Have you tried the services of Indane Gas Distributors. Believe me, they are good & efficient. Better then others in the market

dear sir,
I am transfered from maharashtra to tamilnadu. i have transfered my bharat gas connection also from maharashtra to tamilnadu at udumalpet dist coimbatore.I have submitted the papers to amuda gas agencies.they have also forwarded the documents to coimbatore office.but since last 20-25 days i am not getting any responce from them since they are not getting approval for availing tha gas connection.
Since i have been transfered to TN it is very difficult to adjust a gas cylinder here as i dont have any relatives here 1800 km away from my home.
i am totally unpleased with the bharat gas service.
i amnot asking for the new connection but only for transfer.for the people like us who are transfered to other states you must give the priority.
hoping your favourable reply.
my transfer order no is 058/2303352

Regards

amol c.

1. Whenever we are Calling to Amer Gas Agency at Amer for Gas
Booking the line is always engaged. They do not recieve the
phone.

2. They do not provide home delivery service.

3. As per gas agency they told we should book the gas personally
at office & after seven days collect Cylinder from Godawn.

4. As such they are neglacting their duties and we are facing great problems for getting Domestic gas Cylinder.

40/- Rupees Extra payment and not providing cylinders at our doorstep in Bharat gas - Thiruttani Murugan Gas Agency - location Sholinghur area.

I m a customer of barath gas for the past 15 years infact i had very good service in mumbai but after my transfer to bangalore i'm facing lot of problems, i'm a holder of double cylinder since from 28/09/2005 Distibutor code - 611867 Name - Mahalakshmi enterprises #2153 2nd
cross 17th main Hal 2nd stage Bangalore 38 I had booked a cylinder
on 19th june 2010 over the phone the reception was not patient enough to give me the booking no on 07/07/2010 i rang up again to find out the status of the booking but i was astonised to find that there isno booking against my consumer no 41770 then there after i had personally visted
the dealer but i was helpless and informed that my cylinder could be arranged only after 15 days but i approached the same dealers delivery
boy has given me the cylinder for Rs 550 but the normal cost 370 is the dealer a corrupt person it is spoiling your reputation. expecting immediate action before other customers are affected and your image is tarnished

booked for cylinder on 21-nov but not delivered yet.on asking replys are many type no stock, nodelivery boy and finally you are not at all booked, allas what we can do my both cylinders are empty .my c.no is 8337 service station shree saikrupa enterprises.gajuvaka- visakapatnam.

Poor Service and Delay in gas delivery

the above menssion dealer delivered gas refile very late.

MY CYLENDER DOSE NOT PROPERLY DILEVER TO ME, MY LAST BOOKING DATE 20.8.11 BOKING NO [protected]

My distrbutor asks for extra cost refill in my area. My Consumer No is 6488.

not dilivering cylender.

service is very late after booking

I am a consumer of this company at Calcutta,India.Under Balaram Distributors,New Alipore. The suppliese and the service of this distributor is horrible.I have been consumer of Bharat gas for the lat 13years and have seen 4-5 disrtibutors but no body can match the poor service and rude behaviour of this distributor.

I am registered with M/s M.S.D.Enterprises Tel No.080-[protected]/[protected]/[protected]-Bangalore. My consumer number is 31760. The delivery boys who deliver the cylinder behave very rudely and demand exhorbitant amounts as delivery charges stating that they are not paid anything by the agency. the staff at the agency are far from user friendly and behave very curtly as if they are giving alms to the customers and booking the cylinder/ responding to the customer is an act of mercy.
WILL THE CONCERNED AUTHORITIES OF BPCL PL LOOK INTO THE MATTER AND TELL THE AGENCY AND THEIR DELIVERY BOYS THAT THE CUSTOMERS ARE ALSO RESPECTABLE CITIZENS WHO SHOULD BE GIVEN THEIR DUE RESPECT IN THESE DAYS OF LIBERALIZATION AND OPENING OF VARIOUS SECTORS TO THE PVT OPERATORS

RESPECTED SIR PLEASE SEND ONE OF UR STAFF OF BHARAT GAS OR CANCELLED HIS DEALER SHIP OF SAID DISTRIBUTOR NAME MADHU GAS CHINCH BUNDER SANDURSTROAD MUMBAI 400009 M S INDIA I AM CONSUMER OF BHARAT GAS MY CONSUMER NUMBER IS 101697 DISTRIBUTOR IS HARASING VERY MUCH IN GIVING REFIL CYLINDER N IN GIVING NEW CONECTION ALSO N DOING BLACK MARKETING OF CYLINDERS VERY RUDE N GLOSSY IN TALKING WITH CUSTOMERS SPOILING THE NAME OF BHARAT GAS MY CEL NUMBER IS [protected]

Two weeks ago, I booked a gas cylinder refill at one of the Bharat Gas Agency, telephonic. After following process on IVR they sound that Refill has been booked successfully & would be delivered in Next 48 hours. But after waiting for 60Hrs the refill was not delivered. When I made a call at customer care they told me that refill has been delivered yesterday. But I got the refill after 2 hrs of making them call. But the cylinder was leaking & due to this my family has to face lots of troubles. I had made complaint to them and they took that refill back but still I am waiting for my ordered refill. I had made call to the Bharat Gas agency at [protected] so many times regarding the matter but still there is no result. So I decided to file my complaint at http://www.consumercourt.in/lpg-cylinder/89634-bharat-gas-customer-care-complaint.html. But still they have also not replied me regarding this.

What papers are required for booking of new connection? And if I dont have some papers then what is the alternative for that? Please give me feedback. Thanks.

I am consumer of BP gas bearing the consumer no 007710. My agency is jaya gas agency, panruti, tamilnadu, . Even if 25 days back i booked the gas, till now it has not been not delivered. it also surprising hat all the time phone appears to be busy, which is not possible. They are doing all this thing purposefully. because gas are available form the delivery man at higher price. if this is the practice to continue, than no body will get the gas. Even I have to purchase on black because i want my food by any means. Please look into this matter, otherwise it may lead to a serious consequence

Dear The authority of Bharat petrolium gas

I am consumer of BP gas bearing the consumer no 36470. My agency is mukta gas agency, malwani, Malad (w), Mumbai. Even if 12 days back i booked the gas, till now it has not been not delivered. it also surprising hat all the time phone appears to be busy, which is not possible. They are doing all this thing purposefully. because gas are available form the delivery man at higher price. if this is the practice to continue, than no body will get the gas. Even I have to purchase on black because i want my food by any means. Please look into this matter, otherwise it may lead to a serious consequence.

Thanks
Dr.N.P. sahu
consumer no 36470.

I have taken LPG gas connection from KRISHNA GAS
agencies ,ERNAKULAM north on 15/3/06.( My customer no -
20428). Till date I have not received spare cylinder and when I asked about it,I was told that there are people waiting for it for four years! the problem is when the gas is over ,I have to wait one week or more to get through their normal delivery procedure.otherwise I had to go to agency to pick up the cylinder next day(taking leave from my office since it is possible during 10 am to 5 pm only).What should I do to get the spare cylinder?

E.SIRON DSOUZA
Card no: 3892579,
customer no:33683,
svno.&date: [protected], 30.12.2009
Respected sir/mam,
I have holding your connection in madurai but
now i have transferred to trichy, so have made your bharatgas connection tranfer formalities in madurai venkatesh agencies and i
have handovered my cylinder and regulator in maduai and got my
transfer certificate . Today (15/11/2010) putting leave to my office i
went to your nanda agencies to get connection in trichy where i have taken my passport size photos, my id proof, trasfer chellane given madurai with deposit amount 1400. But there is in charger named deepa for nanda bharatgas agencies in chitra complex, chatram bustand trichy has not given a good response to me and she asked me to
get out of the office and while getting out she scolded me as IDOT. Really it is very embracing for . so i have decided to go to some other gas company . But if you people take action on this and come back to me
regrading this issue i will continue with bharat gas or else i will get some other gas connection .
thanking you
E.SIRON DSOUZA
CELL NO:[protected]
siron_dsouza@yahoo.co.in

please take the necessary action at your earliest

Dear sir, 31/10/10
Ref: Consumer No- B-14824 (Bharat Gas)
Sub: Non receipt of my 2nd cylinder

Complaint against:
Bharatiya Gas Services (Distributor code- 431709, Bharat Petroleum Corpn. Ltd.)
Shop No- 2, Ganga Ashram, Court Road, Ranchi-834001

Complaint by:
Sabita Dutta
K.P.Enclave-302 A, Dipatoli, Bandhgari, H.B.Road, Ranchi-834009

Subject of complaint:
I am a consumer of Bharat Gas (LPG) since 01/11/1998, I applied for 2nd cylinder in the last week of July’10. I was called on 06/10/10 and insist to provide me a Water Filter worth Rs.1390/, which is out of way & I disagreed such proposal, and they ultimately refused me to provide the 2nd cylinder. I am ready to pay security dep.(1250/), refilling of gas(358/) & other related exp-(35/), but am not ready to pay the cost of Water Filter, which is not related to the matter.

Hence, I need your kind cooperation thus I can get the 2nd. Cylinder in the proper way and take the necessary action against the above distributor.

Thanking you,

Yours faithfully,

Sd/- SABITA DUTTA
Mobile No- [protected]

Hello All,

One of the victim from Bowenpally area Secunderabad.

Out Bharat gas distributor is M/s Rajeshwara gas agencies, Kompally. I booked a month ago and still could not fine a response. There phonelines are always engaged and incase they pick up they promise to deliver in one or two days and never keep up. I am waiting for my cylinder for last one month

I had tried various means to bring it to the note of authorities concerned. However I see lot of vendors and shop keepers getting cylinders from their store directly without any connection! This you can witness when you visit their shop.

I believe Bharat gas should look into it and cancel their permit.

Thank you

Regards
A. Venkata Ramana
Ganesh nagar, Chintal Hyd

I registered a request for booking gas cylinder at Tirupati Gas Services, Bhayander (E), Mumbai for Bharat gas cylinder 18 (Eighteen ) days back, i was promised that the delivery will be done with in 10 days time but so far i haven't received it. Also whenever you call this dealer the phone will be engaged, if its no engaged they will not lift it. which is very bad.

This is not the first time i am experiencing it, lots of other people also complain the same. We are facing very serious problems in getting the gas since Six monhts . They do not talk properly when we raise this as why delay in supply and why phone calls are not answered. My consumer no. is 35718.I am eagerly waiting for your reply.

To,

Bharat Gas Agency,

Dear Sir,

I beg to say that i want new connection to bharat gas. Waht's paper submitted for new connection.
I m leave rent in 165 B, DDA Flats Shahpur Jat Near Panchsheel Park, New Delhi - 110049

Kindly assist and advise to my mail.

Thanking you

Atul Kumar

165-B, Shahpur Jat DDA Flats
New Delhi - 110049
Mobile No. [protected]

I have Bharat Gas Connection since 1995 and our connection attched with Anand Gas Agency, Badarpur, New Delhi I am totaly faidup because he dealing as giving some award to us as gas cylender if i will make complaint then he told me yar de aaj deliver kara raha hoon auor kya chahiye. delivery system is very poor ( every delivery late -7 days),
If this complaint read by Bharat Gas Service please provide some solutions

I am from Orissa, Bhubaneswar, Saheed Nagar, Varsha Gas
They are never pick up Phone.And always give sylender to Black selling perpose.
I have Bharat Gas connection.Date i become a customer of bharat gas i suffered a lot.
first poor services.time to diliver a cylinder from date of booking is one week to 20days.
weight of cylinder is always less then mention quantity.
Please look after trhis problem.

Sir
My gas distibutor was Vijay Gas, Mayur Vihar Delhi, which stopped operating without any prior information.
Now i dont know from where to get my regular gas supply.
My connection no is 7018.
Please inform me accordingly as soon as possible.
I am eagerly waiting for your reply.

I have Bharat Gas connection.Date i become a customer of bharat gas i suffered a lot.
first poor services.time to diliver a cylinder from date of booking is one week to a month.
weight of cylinder is always less then mention quantity.
when we go for complaint at Gas Agent'' Varun Gas Agency, 275, school road, khanpur, new Delhi-10062.
they threaten for delay in dilivery to one month & block the customer no.
Behaviour of worker Varun gas agency is worst with customer .

I hope Bharat Gas should look in the matter do the needful for improve his services.

I want a new connection and went to ANI GAS AGENCY, CHIRAKKAL, but every time i asked they said they are not giving conection then and asked me to check out after 2 months. Now it is almost 10 months and every time I asked they are telling the same thing.
They are irresposible people.

I booked for cilinder over phone on 03/08/2009 at Vadakara Bahart gas agencies(Cust id 13649(Name of O.Prabhakaran). Not yet delivered.
Again I tried to call get the status . It was giving the message already booked, next booking starts on 24th of august. Not understanding shall i book again or not?.
I think they are suplying cilinder based on their interest.
Very Very poor service. Please help me for doing further steps
Bijesh K

Dear Mr. Ghadi- Customer Care,
It is every time problem from your Kajupada-Anjali gas service agency to delay in delivery of gas cylinder. This time I asked for cylinder on dated: 23/02/09. Till date I have not received.
Their typical all time reply is that we are not getting cylinders from our company which I cannot believe perhaps you also.
From almost one and half year I J.C.Suryawanshi (customer id: [protected]) asking for extra cyclinder.The reason is that your (kajupada branch) service is very poor. You (kajupada branch) always taking more that one week to deliver the cylinder and that is also only when I am contacting to Mr Ghadi.
Where r u delivering this cylinder with getting extra money I don’t know?
Just now I spoken with Mr. Suresh Barde-Anjali gas service, replied the same thing that they are not getting the cylinders from company.
And because of one holiday-sunday the delay in delivery will be four days.
How they are proportionating the things?
See Mr. Chairman of Bharat Gas.
How the reply comes from distributor?
In a year, 52 sundays means they will delay cylinder delivery by 208 days.
If he (Mr.Suresh Barde) will be at top public sector position e.g.PWD he will never build one bridge in his life.

K.Krishna, 31/11 Empress Garden View Society, Sopanbaug, Pune 1

Subject: Inordinate delay in delivering refill of cooking gas.

Reference: Registration Number 3920.
End distributor Arihant Afency, Pune, Camp. Pricipal in Pune: L.D. Bhave and Sons

Sir, The last cylinder refill of Bharat gas was delivered to me on July 14 2008. It was exausted soon and aftter waiting for 20 days as stipulated by the distributor, Arihant agencies I started calling them on phone. I could get contact with them only on August 8, 2008, that is already I had lost five days.

I was informed that they had booked for suply and the the refill will be supplied within 5 to 6 days.
A waiting list number 27 was given to me for reference.

I expected the supply by 14th instant. I was expecting it everyday and was trying to contact Arihant agency to ascertain the position. I could not contact them.Till today 22nd instant, that is 14 days after booking I have not received supply.

Being anxious about the position my daughter-in-law made inquiries about the position fron her cell phone. She luckily made the contact but the man answerin the phone brazenly tells her no booking was made.

This is a weak point for us for we take the word of the agent on trust and believe that the W/L number given exists and is correct.

Fortunately some lady member intervened and patched up the controversy.

Kindly look into the matter and take immediate remedial action.

Yours truly, K.Krishna, Pune, August 22 2oo8

M/S Varsha Enterprises of Saheed nagar, Bhubaneswar, Orissa

Always not pick up the phone, they had always delivered after15/16 days .I listen from els they are sold the cylinders to private party.they sell out Rs550 to Rs600.so that we are suffer.Thing is that after 21 days gas will be book but here time bard to 35 to37days then how can we manage.so some days we have to go hotel for Lunch/dinner etc.Please have a look on this.its a serious matter.I hope the Bharat gas will take necessary action on this matter.

i would hereby inform that the franchise for Bharat Gas situtated at Chinch Bunder Dongri Mumbai - 9
It has been found during the past one and a half year that a single cylinder user also has to wait max 7 to 8 days on placing the order.
After a proper survey it was Found that the Franchisee owner Miss Mini Madam and Mr.Salim they are utilising their quota towards commercial CYLINDERS meant for Hotels ESPECIALLY and the same is being sold at an excess rate upto Rs. 500.00 per cylinder .
In view of the above when a consumer with single cylinder books the order the delay lasts for 7 days.
thus it has been the tactics adopted by the franchise to make more money.
thus this issue may please be seen to it else the consumer facing problems will be forced to stage demonstration and bring the issue in the light of the media

I had Booked for the refilling of LPG cylinder consumer no. 3625 in the name of satish chandra on dt.28/2/2008 but till today on 5.3.2008 have not recieved the cylinder yet. i have been calling the distributor vinay Gas Service, manpuri road( by pass) shikohabad dist-firozabad( u.p) . they are extremely rude and show a careless attitude. Till date there is no sign of the cylinder. Please advice whats the next step.

The Bharath Gas Agent in Kannur (ANI GAS AGENCIES,P.O.Chirakkal,Kannur-670011) take nor than 30 days to deliver the gas to consumers.

I (K.V.Afsath,Bismillah Manzil,Athazhakuunu,P.O.Kottali,Kannur-670016.Ph No.2747245--with consumer no.11470)booked the gas through telephone on 03 October2007 (No. 1427), and not yet (18 November) delivered even after more than 20 reminders since now. They have been this practice last one year. Distance between agency & our house is 3 km, but they are charging Rs.320 for delivery including the vehicle charge..Within 5 kms, they should only charge the money for gas. We do not know whom we have to approach to make them speedy delivery. They are behaving very rudely while calling them to remind. We request to take immediate action against them.

From the very beginning I am facing enormous trouble in getting my Gas Cylinder refilled within reasonable time. It takes approx 15-20 days to deliver the cylinders and that too after several reminders over phone. This time I booked my cylinder on 01 Jul 07. But on 08 Jul 07 when I tried to push up I was informed that there is no such booking and they made a fresh booking and allotted me a booking number and assured me to deliver the same in the very next day. However, ten days have already been elapsed but still I am waiting for the cylinder. From that day onwards, regularly I am chasing them over telephone twice to thrice everyday and every time they are giving me false assurance that it is being dispatched. Moreover, sometime nobody responds to the call very much in the duty hours and even sometimes somebody picks up the phone but remains silent. Further their other landline is not responding for the last one month.

The Bharath Gas Agent in Kannur (ANI GAS AGENCIES) take 20 days to 30 days to deliver the gas to consumers.

I booked the gas thru telephone on 19 June 2007 (No. 9105), and not yet (16 July) delivered even after three reminders. They have been this practice last one year. We do not know whom we have to approach to make them speedy delivery. Their reply is rudely when we call them to remind.

ALI
Consumer No. 5757
Kannur
Kerala.

my supreme bharat gas my father is death nocopy trasefer my mother application 2009 copy no 503

I m acing this problem from last 1 year. I book my lpg gas cylinder with sai gas (talawade rd, triveninagar, pune) but they have never delivered it on time... This time they delayed it for more than a 1& 1/2 month. I changed my add. from Morewasti to sambhaji nager i always get gas from talwade sai gas office last saterday i check the problem then they make slip infront of me & said that u got the gas on monday to day is friday & i never get the delivery. when i get gas from their office then they charged Rs.5 extra & no reson of that extra mony. Sometimes they even sell lpg gas in black market and charge double amount. What action is our government taking, nothing, they are siting and watching.

This complain is not just for this board. I wish that some of bharat gas employee read this and solve this problem... Is it what they call customer service... Shame on them!

i am using sai gas . i booked for the cylinder 1 month before, but i didn't received it yet . when ever i call the agency their phone is busy. i got fed up with this connection .

I am facing the problem with bharat gas that whenever i receive gas from agency at my home than i found 5 to 6 kg gas less than actual amount whenever i say to delivery man for weighting gas then he tell me i have not weighting instrument right now and when i weight my gas then found 5 to 6 kg gas less than actual amount same things happen with me at 23 jun 2007 my connection is from kitchen care S-537, school block part-1, sakarpur new Delhi 110092.

I wish that some of bharat gas employee read this and solve this problem

Thanks

This agecy is waste as we would not get cylinder after 20 days also and also if we made a call they will tell that you are going to get by EOD

delay in service. we booked our cylinder before 12 days since yet cylinder is not delivered. our cylinder no is h195 n our addtress is f-481 krishna street new delhi-3

I agree with this. I took booked for refill on 23/8/07 (Dealer Name: Revathi Gas Agency, Hafeezpet, Hyd), its almost more than a month and have not yet received it. Whenever I call them they say it will be delivered by evening.

Booked refill of cooking gas Cons No. 3828 on 10th of Sep '07. Dealer Name: Bharat Gas Agency Todapur pusa . Tel: [protected],2 5845141. Agency complaint that they have not received delivery of Gas from refilling station, and have an 8 day back log of customers waiting delivery for gas. They supply gas to restorent and not supply the normal customers.

Dera sir,
i am having a gas connection in national gas agency, hisar bearing consumer no. N84 in the name Satpal r/o 577 sector-14, hisar.Me and my son are residing outside hisar and we are unable to take inperson delivery.Actually i got book a cylinder in 2nd week of january, 2011 for home delivery and my booking no. is 3302 after that number of times i called them and also visited to agency for cylinder delivery but till now i have not receive.
Sir i am very harassed and in urgent need of gas.So plz do the needfull as soon as possible.I shall be thankfull to you for this.
Applicant
Satpal mittal
577, sector-14
Hisar(Haryana)

I had booked for a cylinder on 29/07/10 and my residence is just THREE km from the service provider's office. Its more than 1 month and have not yet received the cylinder. Till date I made more than 15 calls to the SREE RAKSHA GAS AGENCY, HEBBAGODI, BANGALORE (nearest service provider) and reminded them. Its of no use, when ever I make a call, I get the answer "It will be delivered to you by tomorrow". This type of problem I am facing since one year. OUR CUSTOMER NO -15979

Can anyone let me know how to bring this issue to their management.

Thanks,
R.K.AGRAWAL

My dealer is rj gas agency. I booked cylinder on 7th of june'07. They committed to deliver after 12 days. But till date i have not received the cylinder. Daily i phone up and ask them 2 to 3 times. Whenever i call they say it will be delivered to you today. But i have not received the cylinder till date.

Normally in how many days will it take to deliver the cylinder. If it is made clear then public need not wait and hear the stories of the dealers.

Sir, we have bharat gas domestic connection.our consumer no. is 5022115(SHREE DATTA GAS AGENCY DADAR CODE NO.110845). we are having joint family. our gas cylinder finish in 15 days, but our dealer won't book fresh cylinder before 21 days from the date of previous supply of cylinder date. booking after 21 days he wont deliver cylinder 3-4 days, SO every time we found same problem ultimately we get cylinder after 24-25 days. such consumer product which create tension in home.

Please look in this matter when the you are not supplying the cylinder in time or our dealer is not keeping required stock in his godown to deliver cylinder in time.

I am a resident of Transport Nagar Meerut (U.P.)and I have a LPG gas connection from "Geetanjali Gas Service, Meerut". I am facing a big problem while booking the gas since last one year. The agency owners refused to book my gas so many times without "Ration Card" and the process of booking is very lengthy. On the other hand there are so many delivery man who are selling LPG gas on black, there are no rules or foundation for them, they can freely take gas cylinder from the godown of agency as per their requirement for sale in the market but the genuine connection holder are facing so many problems.

Poor service!

Pls.deliver this to the Bharat Gas Customer Support div. complaints.
I am a bharat gas consumer No 20674 originaly was supplioed by Abirami gas Kovai pudur, since 2003. 2007 abirami gas were removed by the company and transferred toLakshmi gas. now from the 10th of April Iam told they have transferred Kovaipudur consumers to one Radha Gas.
I live in Kovaipudur and I am anAdvocate. during 2003 when i regd.with Abhirami gas I had produced the "NO RATION CARD ISSUED CERTIFICATE" from the Thasildar and I was getting the gas from Abhirami and also from Lakshmi Gas.
Now When I called up Lakshmi gas they told me tocontact Radha Gas. When contacted Radha Gas, firstly, they never picked the phone for almost two days. finally when I got one lade on line she said they will not supply gas unless I produce the RationCard. I tried toexplain the situation that I am not having ration card and I have produced the NO CARD Cert. to abhirami in 2003 and till now I had been getting the LPG without any problem. The radha gas attendants willnot hear any of my statement and kleep telling me i must produce the ration card and they put the phone down, . I tried to contact the dealer, but since two days his mobile nummber keeps ringing but he does not pick up the phone, .
You are kindly requested totake immediate action since I am not having gas since the 10th of April2008.
Here in this Kovaipudur it has always been a problem that the distributors are behaving very dudely and that was one of the reasons for the company to cancel the licence of Abhirami gas.
Lakshmi gas was doing fairly good service and now somehow the dealership has beengiven to Radha gas. The Radha gas dealer owner is never available toexplain the problem. The ladies who man the outlet has the standard rweply "Bring the ration card."
Are we the Consumers at he mecy of these dealers? Please instruct the dealer to first traet the customers with minimum respect and also to check that since 2003 i had been getting the gas suppied from the same bharat gas dealer, then suddenly the new dealer wnats me toget he ration card which is denied tiome and the Tahsildar has givenme the no card certtificate. waht else am I to produce.
please advise the dealer and let me know your action.
Yours sincerely C.sethu., Advocate.

Hi,
I booked my cylinder on 10-Feb-11 through Bharat gas- ref booking id-6567786. However as of date refilled cylinder has not been recieved.