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CB Fashion and Style BAERSkin Hoodie Baerskin hoodie non-existent customer service
BAERSkin Hoodie

BAERSkin Hoodie review: Baerskin hoodie non-existent customer service

P
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5:51 pm EST
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I have been trying for WEEKS to get a refund for products that either arrived too late to be Christmas gifts (ordered weeks ahead) or too small. I have emailed "Stephanie" numerous times with order numbers and details, and used the contact us link on website to no avail. I am going to call and dispute the charges on my credit card this week. I purchased these items with "satisfaction guaranteed." I would never order from this company again.

Claimed loss: $139.53Order DKW1KHF0 71.78, Order #ETR7844X 67.75

Desired outcome: Return instructionsOrder DKW1KHFO partial refund of 71.78Order ETR7844X full refund of 67.75

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BAERSkin Hoodie response
Feb 03, 2025 5:38 am EST
BAERSkin Hoodie customer support contacts
Phone numbers

+1 (769) 223-7756

Address

US

Website

www.baerskinhoodie.com

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Hi Patricia,

Thanks for taking the time to leave your feedback here!

We sincerely apologize for the frustration and inconvenience you've experienced. We understand how disappointing it must be to have received your order later than expected and to have had sizing issues.

We recently sent you an email with detailed return instructions to facilitate your refund. Please check your inbox (and spam/junk folder just in case). If you have any trouble locating the email or need further assistance, let us know—we want to ensure this is resolved for you as smoothly as possible.

Again, we truly regret the delay in our response and any frustration it has caused. We appreciate your patience and the opportunity to make things right.

Best,
Stephanie
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This complaint has been resolved automatically due to user's inactivity.

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