BAERSkin Hoodie review: Hoodie 4.0
Replied
Purchased hoodie and the waterproof shell on December 4th and received nothing but automated emails putting off delivery.
Order Information:
Hi Janice S Wilson, it’s officially go time.
BAERSkin Tactical
Your payment for order FT9VJMJ9 has been accepted!
VIEW ORDER
Hey Janice S Wilson - We’ve received your payment, so it’s all systems go. We'll let you know as soon as your order is confirmed.
Order number FT9VJMJ9
Shipping address:
To: Janice S Wilson
275 Loveman Avenue, Worthington, Ohio 43085, US
BAERSkin 3-In-1 Women (hoodie 4.0 + Rain Jacket 2.0)
Price: USD 169.95
Quantity: 1
Subtotal: USD 169.95
Payment method: Card
Items total: USD 169.95
Shipping: USD 0.00 | Free
Veterans donation: USD 25.49
Order Total: USD 195.44
Claimed loss: Order Total: USD 195.44
Desired outcome: Hoodie ordered or the total refund with the donation too.
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Thanks for taking the time to leave a review here!
We sincerely apologize for the delays and any confusion caused by the automated emails you’ve received regarding your order. We understand how frustrating this must be, and we deeply regret the inconvenience.
Please know that we have recently sent you an email with an update on the status of your order. We are committed to resolving this situation to your satisfaction, and we’ll gladly issue a full refund, including the donation, should you prefer that option.
Thank you for your patience, and again, we apologize for any frustration this has caused.
Best,
Stephanie
Only email received is the automated message sent with usual order inquires. States to expect order in 7 days.
We did send you an update via email with the expected shipment date for your order last 1-6-2025. Please check your spam or promotional inbox, as sometimes these emails end up there. If you can’t find it, feel free to let me know at stephanie@baerskinhoodie.com and I’ll be happy to assist further!
Best,
Stephanie
This complaint has been resolved automatically due to user's inactivity.
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