Bad extraction, mislead on products receiving, refused medical documents, dentures are wrong and will not replace
Had teeth removed doctor left roots in and said was ok. Doctor removed bone that was not correct. Had to have corrective surgery. Dentures packaged I paid for was misled did not receive what I paid for. After I did receive only one set they were not aligned correctly doctor said they were. Paid thousands of dollars to them and paid more than that to fix there mistakes. Had to pay thousands of dollars to get new ones.
Front repair on 13 year old
My son was seen to have his front tooth repaired, since he broke it playing with our large dog. He is 13. Not only did it not get fixed right and he was left with a noticeable gap.. he also had a cavity repaired without my consent that was not a issue at the time. The dentist takes no blame for the bad dental work done on him. My 13 year old left with bad...
Read full review of Aspen Dental5 teeth extracted by oral surgeon
On October 7 2019 i had 5 teeth surgically removed. During the procedure i awoke screaming from the anistesia... i was given another shot and the procedure was completed..upon arriving home my veins in my right hand were swollen and painful with a large lump and bruising..i contacted Aspen and they told me to seek medical attention...i went to my primarydr...
Read full review of Aspen Dental and 1 commentExtraction of all teeth; full denture.
In September, 2017 I had oral surgery to remove my teeth and received a full set of dentures. My complaint is that I was misled about the cost of services believing I was all paid up but most importantly it was the terrible treatment that I received on the day of the surgery. I was led into the surgery room to find the dentist and assistant setting up. I...
Stole my implants and crowns.
They told me I had to have full extractions, which I knew to be true, but I asked for my Implants because they cost me over 3 Grand a Piece. The Dentist who took my Teeth out kept both of my Implants and I s]ecifically asked for them back. This Dentist is from Russia or a Cou try similar. I do not know if he was ever educated i the USA and I woke up in the middle of my Surgery with some Girl staring into my Mouth which really peeved me off. I did not give permission for anyone to use me as a Guinne Pig nor did I want anyone else to watch. Really made me mad
Customer service
I had an appointment on Thursday October 24, 2019. I was having extreme pain on the left lower back corner of my mouth. After my examination it was determined that I had an abscess and had the option of a root canal or tooth extraction. I chose a tooth extraction, I was told that it could be done in 30 minutes that same day. What I didn't understand and...
Read full review of Aspen DentalIssue about cleaning
I went into the office a few months ago to have a cleaning and was told I had to pay $120.00 before the cleaning? When asked why, and I had never been informed was told it had to be paid before the cleaning. My wife has been ill so I put off go back to have a cleaning, and now I am being told that I need to see the Dentist first prior to my ability to schedule a cleaning. And was told I should be able to schedule my appointment within a few days of the appointment for the Dentist, I don't have time to take off from work to have to schedule around what is available for me to see the Hygienist. I am not a happy patient, and I would consider going to another Dentist if it was not such a hassle. Not pleased at all.
James Imprescia [protected] cell phone
Over charged what I was first told for a partial.
I had dental insurance from my job, so I needed a new partial and bad teeth from an accident that broke them ten years ago. I went there and they said I only needed one extraction and I needed to pay $138.00 that day and pay Cash Credit $900.00. My insurance would cover the rest. They gave me a temporary partial, which my front teeth were off from the...
Dental care, extractions, dentures
My husband and I were patients with Aspen Dental in Muncy, PA. I have had fillings, and root canals that have all failed. I was billed and so was my insurance. The bill I paid was more than my copays. I was also billed at each visit another amount and I wasn't ever given an itemized bill after asking. My husband has several teeth removed and a bottom...
Read full review of Aspen DentalFull dentures
All my teeth were removed by Aspen Dental in Defiance, Ohio in 2013. My dentures do not fit, they make me vomit, I can not eat with them, and they burn...5 years of suffering...all my family and friends can not believe the horror I have went through! I have had them re-lined...I have tried to use everything on the market to get them to fit and stop burning my gums and the inside of my lips! I tried Denture Powders, every Denture Cream, and the lining cushioning...SEABOND...nothing works...I have had to learn to basically gum my food without teeth! I can no longer enjoy steaks, crispy things, corn on the cob, nuts, hard candies...it is just awful! When we go out to eat it's a nightmare because I have to keep removing my teeth at the table and wrap them in a napkin...people stare...I try to leave them in as long as I can, but the poor fit, which makes me bite the insides of my mouth and the burning makes it impossible!
Crown
My husband received a crown. It fell of within the first month and when we tried to get it fixed they said we would have to pay full price again. His tooth became infected twice during the application of the crown and again once it fell off. Their services all together were horrible and we were over charged. We still 3 years later are dealing with the tooth getting infected.
Scare tactic and bullying to get teeth repaired
My son was having problems with his teeth they had broke off at the time and they needed to be taken out. When they examined him they said he had paridontal disease in his gums and he would need that taken care of immediately. We didn't have insurance so they told us that I might qualify for the care credit that I should apply because it was going to cost...
Read full review of Aspen DentalDentures I did not get.
They made my temporary dentures. Then called me in to the financial office and said they made an error and did not charge me for the permanent set. This was after I made payments All money was paid in full by payments. They wanted another 688.00 for my permanent dentures. I cried and said I dont have any more money. I have paid you 2, 700.in payments. I...
Read full review of Aspen DentalPartial does not fit, permanent partial not available without spending more money and financing
Had several teeth removed and had a temporary partial with obe less tooth than needed and will not get a permanent partial until I have a deep scaling done at an extra cost! I have not been back. I also would like to complain about the financing, if you are late with a payment for one there is no grace period and two they charge $ 38.00 every time you are late. So much for helping the less insured or people with no insurance.
Read full review of Aspen DentalDentures
Paid $2000 for a full set of dentures that I can not wear. I had them refitted several times with no results. The bottoms had broke in half twice with horrible result with the bottoms still broke. They put them back together and they were horrible. They looked like a piece of gum sticking out. My top denture fit at all, the teeth it's self are to big, the roof doesn't fit my palate at all. They were rude and very unprofessional. I can only wear the upper denture and I have to use too much polident to hold them in and as soon as I drink something or eat they fall out.
Unnecessary work-over charge-damage to teeth-stole my crown
You can find most of my info with the BBB where I sent in a formal complaint. Long story short Went in for partial Was told I had to have deep cleaning even though I had my regular cleaning a few weeks earlier at my dentist Dr Collins in Campbell Co Was told I needed a 150 toothbrush and other items Was told I had a cavity under a crown that has never...
Read full review of Aspen DentalNot getting what I was supposed to
I went to aspen dental because I broke a front tooth. They were very nice and got me a temporary bridge. They proceeded to tell me I had major dental problems and directed me to office and priced everything out, they then offered me the dental first cc. I believed in them, so I decided to do the work on my teeth. After root canals crowns and whatever over...
Read full review of Aspen DentalDentures
Joseph Bright 5/30/2019 (?) Client number [protected] I went in May of this year (2019) in severe pain wanting something done. They quickly signed me up for having teeth pulled and dentures. I was told my 'insurance' would not cover all, and they pulled up forms for me to sign for a 'no interest' loan to cover expenses. Original cost shocked and dismayed me...
Read full review of Aspen DentalScare tactic sales
I went to possibly get a tooth pulled and was told all of my teeth needed to be pulled. He did everything he could to convince me to get dentures and finally sold me. Worst mistake I ever made. A week later I came back for a "check up", and they didn't even examine me. I later realized that I had two dry sockets which untreated took about 6 months to heal...
Read full review of Aspen DentalInjured during dental procedure
Routine dental appt and dentist performed a mandibular block and damaged lingual nerve in process. I now have only partial use of my tongue. My speech, taste and sensation is impaired. Tried to work with them and they offered to give me steroid shots to try and repair damage but after one return visit they told me I would need to go to a neurologist and...
Read full review of Aspen Dental
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Aspen Dental emailspatientservices@aspendental.com100%Confidence score: 100%Supportcustomerservice@aspendental.com
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Aspen Dental address728 Stillwater Ave., Bangor, Texas, 4401, United States
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Checked and verified by Stan This contact information is personally checked and verified by the ComplaintsBoard representative. Learn moreJul 07, 2025 - View all Aspen Dental contacts
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