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Affordable Dentures & Implants / Affordable Care
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Affordable Dentures & Implants / Affordable Care
reviews & complaints

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108 complaints
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8:41 am

Affordable Dentures & Implants / Affordable Care - Billing practice

Dan Martin

Attachments

5:24 AM (14 minutes ago)

to Christopher, contact

Attn. Dr, Athari and Affordable Dentures:

Yesterday I was ejected and refused services from your dental practice. As a 62 year old man I have never had this happen before in my life. This occurred because I cursed when your office staff began to discuss billing with me in the middle of my procedure for my final dentures. While my lower denture was removed and my upper was setting in my mouth filled with plaster for the wax mold. (To be noted this dental office does not provide a private or closed place for patients to discuss billing services etc.)

In the middle of this procedure the office staff entered the treating room and began to tell me I owed 1700$ at that appointment. I first explained that I had already covered this in my last visit and I had the print-out that had summarized my remaining care and the cost had been given as 895.00. I was told this was incorrect, I was mistaken or must have misunderstood, by this staff person and the office mgr. as well. In addition I was told this could not be for upper and lower dentures. Please see attached document, Patentint Treatment Case Report dated 02-07-2022 form your office. In this document from your occie it clearly indicated the remainder left to pay is $895.00 and that it is for upper and lower dentures.

At that point I began to curse and dropped the f-bomb several times(which is why I was refued service and asked to leave). I felt cornered/vulnerable in the treatment area with only half my dentures in trying to talk with someone about my finances as other staff and patients were nearby. Secondly I felt that by confronting me about billing in this vulnerable place that staff were trying to pressure me to pay than had been agreed upon or - like a scam.

I am concerned I was refused further services without a written plan for transfer of care. I am concerned about your practice's pattern of ambushing patients in the middle of procedures to extract more money from them. I am concerned that affordable dentures is a predatory business without fair practices or ethics that takes advantage of people on fixed incomes when they are in very vulnerable positions.

FINALLY see attached document which verifies that I did not owe the money I was being confronted about

- Thank-you- Daniel martin

Desired outcome: I would like my care completed as agreed on 02-07-2022 at another affordable dentures location.

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P
12:30 pm

Affordable Dentures & Implants / Affordable Care - metal cast partials

On July 13, 2021, my husband went into the Friendswood Texas office to get some help with his teeth. We purchased the metal cast partials for 1399.00. As of 12/13/2021 we still have not gotten his implant the first set was broken by a worker trying to fit them correctly for my husband so we started over and we are still waiting. 5 months we have been waiting and we still have not got what we paid for. I would some kind of compensation for the amount we paid as it has taken so long and we even had to go on our 25th-anniversary cruise with my husband not having his partials which inhibited his ability to eat and enjoy the trip. This is very poor service as we were made to pay up front for something that has taken almost half a year to get.

Desired outcome: some type of compenstaiton or refund of the amount we paid upfront which was 1399.00

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Update by Pricefam
Dec 13, 2021 12:31 pm

Very diasappointing company

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K
2:24 pm

Affordable Dentures & Implants / Affordable Care - full set of dentures

Unfortunately, in reading all of these complaints, it doesn't seem to matter what state you are in. Same story everywhere. I had my first set of dentures made there about 10 years ago and they fit. In March, 2021, I decided to have a new set made and it has been terrible. They are too thick in my mouth, they hurt and they won't stay in. They have made 2 1/2 sets and they have all been bad. The first set was so thick and my mouth was too full. When I complained about those being so big they made another set all together. The second set, hurt my mouth and I couldn't wear them due to the bite. The dentist is young. Out of all of my trips, I have only seen him one time. He said it looked like they fit fine, but they would remake the bottoms and see if they could get the bite right because it was way off. They made another set of bottoms to try to correct the bite, seems to be better, but these teeth make me talk funny and I have not had any suction to any of these top teeth, nor can I keep them glued in for long. The fit just isn't right and I am tired of taking time to keep going in and never getting any positive results. I went in there at 4:47 p.m. on Friday, Aug. 20, 2021 to speak to them. The sign says they are open until 5:00 p.m. There were cars in the back, but the door was locked and they would not answer the door or their phone. Not surprising, they seldom answer the phone or return calls. I am generally shocked when I get to speak to someone on the phone. I just want a full refund of my money.

Desired outcome: Full refund of my money

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12:28 pm

Affordable Dentures & Implants / Affordable Care - I'll fitting dentures, very uneven gums after after bone graft & different bite

He pulled all my teeth & did a bone graft on lower gums. It fell below, I now have a chin like Jay Leno. He & staff members said Everytime it hasn't fell down. I had back surgery the day of my appointment & went to I thought was an adjustment. I was still sedated & told all them. They said good. They put in permanent s. My post s are so uneven I can't snap them in on all 3. I cannot & never have been able to eat with them. They had me sign a paper while I was still sedated. When I went back & complained, I was told you signed saying you loved them. My last visit they said $400. they would do a relign. You can see the bone graft under the skin way below where it's supposed to be. The pain this man put me through was horrific besides the AWEFUL OUTCOME!

Desired outcome: Refund for implants & bone graft

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J
4:50 pm

Affordable Dentures & Implants / Affordable Care - Refund of my money back I cannot receive my dentures to not go through with the procedure only had one surgery

They pulled one tooth I change my mind after 30days & cov19 Ididn't want to have denturesor the second surgery I already paid them 2500 when I asked for my refund I didnt her groom them they gave me the run around say this person will call Uafter 3weeks they finally call and she basically told me to go through the procedure and I said no they said there were only going to give me $545 I feel that I should get more back so I ask her to send me all of my documents of my dental work Blling statements can you email it to me James Cooper 123 at yahoo.com or mail it they didnt send anything that was in April now or may I have all phone rec when they call & didnt calll me back So send all my Dental billing documents to me thank you

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S
7:26 pm
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Affordable Dentures & Implants / Affordable Care - dentures

Would I recommend Affordable Dentures. Yes, I would. Even agreeing with all the complaints given. Sadly they have the best price for dentures that look real. But if you get through the lack of Professional, which I did. First Five Days of Pain was Hell. But the seven day I was back to making it work _ eating! I struggle with plastic in my mouth. At first I...

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J
7:55 am

Affordable Dentures & Implants / Affordable Care - my dentures

I had to have my teeth pulled out immediately. Didn't have time to research it. Affordable Dentures pull them out in one day and put them back and said I would have permanent ones within a few months. I want the heart surgery couple months after I hadn't pulled. They never did fit right. I was told by the doctor who pulled my teeth I would have permanent ones put in that they were paid for. When I went back I found out my insurance that Affordable Dentures never sent in the paperwork so I had no insurance with affordable dentures. then I waited and then I finally got to go back. the office manager was very rude to me and basically acted like it was my fault that my gums shrunk up and you couldn't see my teeth. She said I could pay $600 if I wanted permanent dentures. She also said five years I can get new dentures. that was very convenient since I really bad heart disease and I don't even know if I'll be here till December. I called denied mean they said that Affordable Dentures so they weren't permanent but they were not permanent dentures. I want to submit pictures I need to tell the story right there. I could really use someones help. And maybe get to enjoy the time I have left.

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M
7:23 pm
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Affordable Dentures & Implants / Affordable Care - dentures not right

I went to Affordable Dentures in Harrisonburg to get my dentures tightened up. They did not come from them. Dentist didn't even look at them and told me I needed new uppers and a partial for the bottom. Paid $2440 . They fitted me for uppers and had me go to receptionist and said they were through. I ask about the partial. They said what partial. I said I...

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Y
2:19 pm
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Affordable Dentures & Implants / Affordable Care - service

Sub quality scheduling. I had my app scheduled at 1:45 pm when arrived the front desk informed me that the appointment is at 2 o'clock. 15 minutes later another one come and said that the appointment slip another 20 to 30 minutes. I came 15 minutes ahead of my appointment to be sure I be on time and honor my work scheduled leave. Very disappointed. I don't...

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9:20 pm
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Affordable Dentures & Implants / Affordable Care - service

I live 100 miles north of afforable dentures in Monroe Louisiana I had a 8 o'clock appointment on april 29 I made the appointment on Thursday the 25th it was it 8 AM to get dentures made I thought getting one Day service For dentures I have gotten one Day service at this location before I went back at 9:40 after waiting an hour and 40 minutes and was told I...

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S
5:32 pm
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Affordable Dentures & Implants / Affordable Care - single tooth #7 implant

Went in for consultation on 10/8/2018. Met with dentist and discussed a single tooth implant on #7. Had x-rays and root extraction. Returned (on or about) November 5th for another exam and more x-rays. Three days later, when I got home I called Dr. Alexander because I was anxious about the x-ray showing the implant not straight. Dr. Alexander assured me...

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S
8:48 am
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Affordable Dentures & Implants / Affordable Care - dentures and patient care

Had all of my teeth extracted on 8/21/18 and temporary full set of dentures made. I was told there would be some bruising and soreness. I did not expect to look like I got the * beat out of me by mike tyson! After 3 weeks of heeling time I went back to get the dentures adjusted. The day they adjusted them the teeth fit and I felt no pain. The following day...

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S
11:40 am
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Affordable Dentures & Implants / Affordable Care - upper plate and partial bottom.

I was seen in office in Hattiesburg in February 2018. I was healing from prior teeth extractions(5). The dentist and assistant showed and put teeth in that day. I fealt they were crooked in front but they ignored my concern. I received the teeth later that day. I tried to get in to get another appt. but they had no openings. I tried several times. I called...

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11:02 am

Affordable Dentures & Implants / Affordable Care - denture/ partial implants

Affordable Dentures in San Angelo Texas. Will completely get you for everything you have. Steal medication you were prescribed from them before your surgery/ procedure and then take you off as a patient and not let you proceed with getting your last set and make you just keep your partial. All the people in this building working were absolutely horrible, unprofessional, inconsiderate and liars above all. Dentist came and went from there, never knew which dentist you'd have next coming in there, ask where the other one was their response "who" "oh yeah, he no longer works here". Totally don't recommend this dentist on my worst enemy.

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L
1:16 am

Affordable Dentures & Implants / Affordable Care - how I was treated

I went to affordable dentures about 2 yrs ago and got my first set, I bought a new denture wearer package. Well I made my appointment to get my permanent set this may and had to reachedule do to kids school functions well my next appointment was may 31 and the night before my 10yr old son tried to kill himself so I missed my appointment. I called at 8 o'clock the next morning trying to tell them what happened and this woman would not let me speak to the dr she told me my childs life meant nothing to her and it didnt matter if he lived or died, I missed my appointment so they werent gonna honor my package because of my neglagence! She told me my son trying to commit suicide was my neglagence! So I drove there hoping I could speak with the dr to explain why I missed, she told me she wasnt letting me speak to him and wasnt even going to tell him I was there wanting to speak to him. I have called the corporate office and the legal team for affordable dentures. No one should be treated that way or spoke to that way when they're already going through something as painful as I was and still am! This woman even had the nerve to call me a [censored] and tell me if I did not leave she was calling the police on me.

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W
7:45 pm
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Affordable Dentures & Implants / Affordable Care - dentures and pain... cant eat lost lots of weight still don't have teeths

I have been going to this place for mouth work paid $8000... I always paid this company on the way out every time... On the last appointment they wanted me to pay upfront... The balance.. Was $2000 left... That threw up red flags why I have to pay upfront on the last visite... When asked they just closed the the window in my face... Pay or leave is what I...

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S
11:39 am
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Affordable Dentures & Implants / Affordable Care - upper dentures

I have only had my upper denture for approximately 2 months. Today, while eating breakfast, I bit down on something hard...I took it out of my mouth and it is a front tooth from my dentures. My dentures that I replaced, were 8 years old and I never lost a tooth. My appointment is for a repair. I do not wan't a repair this early, I want a new denture. I do...

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D
8:58 pm
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Affordable Dentures & Implants / Affordable Care - bad fitting lower denture

I have paid $2200 so far for a economy denture that is so painful, I end up in tears when I try to eat anything. I have made two emergency appointments to have them work on it. They ground it down so much, you can see through parts of it. It has left cuts and sores in my mouth. They just are a horrible place to do business with. I still have to pay another...

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B
1:55 pm
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Affordable Dentures & Implants / Affordable Care - scam? unlawful practices taking money without completing service

I went to Affordable Dentures in Covington, LA. in Aug. 2017. I paid a total of $3800.00 for implant and crowns, and upon my 3rd/4th visit, the whole place disappeared.. closed down. I called the 800# multiple times and went by the office. When someone answered the phone, they took my info and said they'd call back. Never a call back! Finally I went by the...

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W
3:04 am
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Affordable Dentures & Implants / Affordable Care - treatment of patient

A dentist at affordable dentures in Charlotte north Carolina ...he tarted my 70 year old mother like crap!She grabbed onto his arm because he nearly killed her and then told her i hope you bleed to death and told her i dont care!Bad thin g was this guy was a preacher at a local church ...I'm sure this guy isn't around anymore but the way he treated my...

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