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Western Dental Services

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Customer Service

+1 866 319 9409 (Corporate Office)
+1 800 579 3783 (Customer Service)
+1 866 319 9409 (Billing Information, Arizona and California)
+1 888 891 2354 (Billing Information, Nevada)
530 South Main Street
Orange, California
United States - 92868

Complaints & Reviews

Western Dental ServicesInfection control during covid19

My daughter had an appointment for a general exam when the dentist came in to do the exam he put both of his fingers in my daughter's mouth without wearing gloves. She now has a sore on her tongue and on the back of her throat. I find this very risky and very unprofessional considering we're in the midst of a pandemic

Infection control during covid19

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    Western Dental ServicesService

    Last week I had an appointment to fit my dentures. Gave my information and was told to wait outside will call you. Well I don't have a cell phone, there were two people waiting in back of me with no masks on. I told the lady I was going to wait inside because of the two without masks. So I sat there and waited 45 min. They finally called me up to the desk and said were sorry but your denture have not come in. So I asked why didn't you tell me when I got there? Then I got the brainless wonder look. I asked them to let me know either way before my next appointment if they come in. Nothing! My appointment is today so I called to see if they came in. Of course no one will answer the phone. Then finally got through to some one who tried 5 times and she could not get through either. I am 66 and have been doing everything possible not to catch the virus. And I don't want to go out if I don't have to. But you will not answer the phone. Your office needs to require masks. I paid $12000 cash and have been treated like crap. I will not recommend them to anyone!

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      Western Dental Services — Dentures

      I have had my denture mold sent back 4 times to 2 different companies to fix the issue to no avail, the fit...

      Western Dental Services — Nearly drowning me and suffocating me.

      I went in to have some cavities done and when the dentist was doing a filling on one of my front teeth he...

      Western Dental Services — automatic billing updater

      I called this office on 10/12/2019 around 1:20 pm for my billing updated. She said can not do that and try to...

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      Western Dental Services — pulled tooth

      Worst dentist ever. I had a tooth pulled and he left pieces of sharp tooth still in my mouth. He didn't...

      Western Dental Servicesbilling

      I disputed a transaction because I did not authorize the payment however it's been almost 10 business days and I have yet to receive my refund.So after that I told them to take my debit card information off my account they still managed to process a payment I had spoke to someone prior and they said my card was no longer linked so now I have to dispute another transaction

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        Western Dental Servicesortho

        Requested void on 8/5/2019. Void was approved. I Was told payment refund would take up to 72 hours to post. As of 8/9/2019 No funds have been posted to my card. All operators are giving me the run around and have no knowledge of what to do or how-to handle the issue. The payment is still pending on my account. I need my money refunded asap. Thank you

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          Western Dental Services — brand of implant

          Dear Western Dental, I got an implant at the Corona office on Main several years ago. It is now loose and I...

          Western Dental — dr kwon

          This Dr should not be allowed to work whit children she does not know how to deal whit children she is rude...

          Western Dental Services — all the secretaries at the merced western dental office

          This is the second time I've been cut off from a conversation with a front desk worker at Western dental in...

          Western Dental Services — unlicensed employee

          I've just been informed that the western dental in huntington park, ca has a employee working as a...

          Western Dental Servicesdental work

          I was in the office for 5 hours. 1 hour was just waiting to get called back even though no one was in the waiting room 4 hours of the dentist trying to get an abscessed tooth removed. I was given the lowest amount of ibuprofen (600mg) and amoxicillin you could get and was told that's the highest he could give me. He took so much of my gum out that now my other tooth is exposed. I dont think my infection is even gone yet. I still have alot of jaw pain and can feel a lump still. I have pictures from the day it was pulled along with after.

          dental work
          dental work
          dental work
          dental work

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            Western Dental Services — they don't work with kids

            I have three kids. 2 of them are twins and are 5 years old. In April of 2018 they went into the dentist to...

            Western Dental Services — appointment for three children

            On Saturday July 20th 2019 I had an appointment for my three children [name removed], [name removed], and...

            Western Dental Services — billing

            Ive gotten 2 bills from Western Dental. I did have work done about 4 years ago.. Since I didnt get any bill...

            Western Dental Servicesbilling

            On April 20, 2019, I made a payment in the amount of $850.00, to my Care Credit Account, all funds were immediately deducted! Again today, I am receiving phone calls stating a payment is due! I have received nearly 100 calls after being told that this is an error and we apologize!
            I am now furious!
            CORRECT this error please, or I will be filing a complaint with the Better Business Bureau!

            Sandra Moore

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              Western Dental Servicesimplants pulled all my teeth for money

              I was told I had gum disease and they pulled all my teeth . There is so much more to this long drawn out BS they put me through . No heart, all about money needless to say after numerous appt and them canceling on me. I had z4 appt with people that weren't even dentists I final put my foot down
              I still have dentures in my mouth and they didn't even place the implants I'm the correct place I got c- dif from all the antibiotics they put me on
              I went and got some other options and was told they never should of pulled my teeth
              Now I have to pay to have it done again with another dentist - WD doesn't even care I will take them down because NO one should go through what they did to me all they care about is money.
              Please contact me if you have been treated poorly
              [protected] and let's hold them accountable

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                Western Dental — cracked and ruined a perfectly good tooth

                I went in this clinic to get a broken tooth looked at and they put that goop to make an impression on the...

                Western Dental & Orthodontics — issue after tooth extraction, sinus perforation, wound site not healing properly

                On 3/11/19, I had my tooth extracted at Western Dental Orthodontics on Elkhorn Blvd. The dentist perforated...