Despite 5 return requests and the promise of next day collection. They have not collected and will not refund until returned. I was asked to return the goods and the would refund but have supplied a return reuqest nor confirmed a full refund to include MY return cost. I sy=supect they atre forcing me to reach the return limit so they do not have to refund
Claimed loss: £230 + return costs and compensation
Desired outcome: Collected and refunded in full with my costs
Confidential Information Hidden: This section contains confidential information visible to verified Amazon representatives only. If you are affiliated with Amazon, please claim your business to access these details.