CB Online Shopping Amazon Complaints #2-21

Amazon review: Collection and refund

ChrisRCox of GB

Sep 02, 2026 11:58 am UTC

Verified customer

Featured review

Despite 5 return requests and the promise of next day collection. They have not collected and will not refund until returned. I was asked to return the goods and the would refund but have supplied a return reuqest nor confirmed a full refund to include MY return cost. I sy=supect they atre forcing me to reach the return limit so they do not have to refund

Claimed loss: £230 + return costs and compensation

Desired outcome: Collected and refunded in full with my costs

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Sep 26, 2026
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