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Shop5261184 took my money and disappeared. Disputing since october and additional orders

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Awaiting payment (1) Awaiting shipment (1) Awaiting delivery (0) Disputes (0) Unread order messages (1)
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Order ID: [protected] View Detail

Order time: 21:01 Oct. 02 2019

Store name: Shop5261184 Store

View Store | Contact Seller

Order amount:

$ 17.30

Autumn Winter Jacket Women Parka Warm Jackets Fur Collar Fleece Coats Long Parkas Casual Hoodies Winter Coat Woman Clothes

[Transaction Screenshot]

$ 2.94 X1

Product properties: 9 + L

Confirmation Received
Open Dispute
Finished Add to Cart
Download Invoice

Womens Sweaters 2018 Winter Shiny Lurex Autumn Winter Sweater Women Long Sleeve Pullover Women Tops Basic Christmas Sweater Pull

[Transaction Screenshot]

$ 1.00 X1

Product properties: Random color + One Size

Confirmation Received
Open Dispute

Ladies Blazers New Fashion Single Button Blazer Women Suit Jacket Black /bule/pink Blaser Female Plus Size Blazer Femme

[Transaction Screenshot]

$ 1.66 X1

Product properties: sky blue + L

Confirmation Received
Open Dispute

Ladies Blazers New Fashion Single Button Blazer Women Suit Jacket Black /bule/pink Blaser Female Plus Size Blazer Femme

[Transaction Screenshot]

$ 1.66 X1

Product properties: pink colour + L

Confirmation Received
Open Dispute

New Women's Turtleneck Sweater Women Sweaters Fashion Jersey Women Winter 2019 Autumn Pullover Women Sweater Jumper Truien Dames

[Transaction Screenshot]

$ 1.15 X1

Product properties: Gray + One Size

Confirmation Received
Open Dispute

New Women's Turtleneck Sweater Women Sweaters Fashion Jersey Women Winter 2019 Autumn Pullover Women Sweater Jumper Truien Dames

[Transaction Screenshot]

$ 1.15 X1

Product properties: Burgundy + One Size

Confirmation Received
Open Dispute

New Women's Turtleneck Sweater Women Sweaters Fashion Jersey Women Winter 2019 Autumn Pullover Women Sweater Jumper Truien Dames

[Transaction Screenshot]

$ 1.15 X1

Product properties: White + One Size

Confirmation Received
Open Dispute

New Women's Turtleneck Sweater Women Sweaters Fashion Jersey Women Winter 2019 Autumn Pullover Women Sweater Jumper Truien Dames

[Transaction Screenshot]

$ 1.15 X1

Product properties: Black + One Size

Confirmation Received
Open Dispute

Casual Long Sleeve Solid Color Turn-down Collar Coat Lady Business Jacket Suit Coat Slim Top Women blazers Female 2019 W3

[Transaction Screenshot]

$ 1.35 X1

Product properties: Khaki + L

Confirmation Received
Open Dispute

Casual Long Sleeve Solid Color Turn-down Collar Coat Lady Business Jacket Suit Coat Slim Top Women blazers Female 2019 W3

[Transaction Screenshot]

$ 1.35 X1

Product properties: Gray + L

Confirmation Received
Open Dispute

Casual Long Sleeve Solid Color Turn-down Collar Coat Lady Business Jacket Suit Coat Slim Top Women blazers Female 2019 W3

[Transaction Screenshot]

$ 1.35 X1

Product properties: Black + L

Confirmation Received
Open Dispute
Order ID: [protected] View Detail

Order time: 20:38 Oct. 02 2019

Store name: Shop5261184 Store

View Store | Contact Seller

Order amount:

$ 3.19

Autumn Winter Jacket Women Parka Warm Jackets Fur Collar Fleece Coats Long Parkas Casual Hoodies Winter Coat Woman Clothes

[Transaction Screenshot]

$ 2.94 X1

Product properties: 1 + L

Confirmation Received
Open Dispute
Finished Add to Cart
Download Invoice
Order ID: [protected] View Detail

Order time: 17:33 Oct. 02 2019

Store name: Shop5261184 Store

View Store | Contact Seller

Order amount:

$ 11.78

Casual Long Sleeve Solid Color Turn-down Collar Coat Lady Business Jacket Suit Coat Slim Top Women blazers Female 2019 W3

[Transaction Screenshot]

$ 1.35 X1

Product properties: Khaki + L

Order Cancelled Finished Mobile Order Add to Cart

Casual Long Sleeve Solid Color Turn-down Collar Coat Lady Business Jacket Suit Coat Slim Top Women blazers Female 2019 W3

[Transaction Screenshot]

$ 1.35 X1

Product properties: Gray + L

Order Cancelled

Elegant Business Lady Jacket New 2019 Women Full Sleeve Work Blazer Female Casual Coat Six Color Available

[Transaction Screenshot]

$ 2.26 X1

Product properties: Black + L

Order Cancelled

New Women's Turtleneck Sweater Women Sweaters Fashion Jersey Women Winter 2019 Autumn Pullover Women Sweater Jumper Truien Dames

[Transaction Screenshot]

$ 1.15 X1

Product properties: White + One Size

Order Cancelled

Casual Long Sleeve Solid Color Turn-down Collar Coat Lady Business Jacket Suit Coat Slim Top Women blazers Female 2019 W3

[Transaction Screenshot]

$ 1.35 X1

Product properties: Black + L

Order Cancelled

New Women's Turtleneck Sweater Women Sweaters Fashion Jersey Women Winter 2019 Autumn Pullover Women Sweater Jumper Truien Dames

[Transaction Screenshot]

$ 1.15 X1

Product properties: Gray + One Size

Order Cancelled

Elegant Business Lady Jacket New 2019 Women Full Sleeve Work Blazer Female Casual Coat Six Color Available

[Transaction Screenshot]

$ 2.26 X1

Product properties: Pink + L

Order Cancelled

New Women's Turtleneck Sweater Women Sweaters Fashion Jersey Women Winter 2019 Autumn Pullover Women Sweater Jumper Truien Dames

[Transaction Screenshot]

$ 1.15 X1

Product properties: Pink + One Size

Order Cancelled

New Women's Turtleneck Sweater Women Sweaters Fashion Jersey Women Winter 2019 Autumn Pullover Women Sweater Jumper Truien Dames

[Transaction Screenshot]

$ 1.15 X1

Product properties: Black + One Size

Order Cancelled

Elegant Business Lady Jacket New 2019 Women Full Sleeve Work Blazer Female Casual Coat Six Color Available

[Transaction Screenshot]

$ 2.26 X1

Product properties: 1 + L

Order Cancelled
Order ID: [protected] View Detail

Order time: 14:47 Sep. 09 2019

Store name: Random Piece Store

View Store | Contact Seller

Order amount:

$ 1.39

Women Ladies New Pony Tail Messy Curly Hair Extension Bun Hairpiece Scrunchie

[Transaction Screenshot]

$ 1.39 X1

Product properties: 1

Cancelled Order Closed Add to Cart
Order ID: [protected] View Detail

Order time: 14:47 Sep. 09 2019

Store name: Shop 669889729 Store

View Store | Contact Seller

Order amount:

$ 2.63

Flip Wallet Case For LG G3 G4 G5 G6 V30 X210 K8 K10 K4 2018 2017 Leather Flip Phone Cover

[Transaction Screenshot]

$ 2.63 X1

Product properties: Gray + For LG K10 2017

No Shipment Closed Add to Cart
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Poorly packaged, broken piece and doesn't work. It even damaged the rbg lights of my mouse and two usb pens when plugged in. Wanna have the full refund of the product, 7, 14€ (seven euros and fourteen cents).
Will never buy anything from this shop again. First time anything like this happened to me on this site and I've bought a lot of things now, hope iy doesn't happen again.

I ordered a digital thermostat and received the article with an instruction sheet in Chinese. I cannot read Chinese, and without readable instructions the gadget is useless, to me it is money wasted. Can you please contact the seller to supply me with an instruction sheet in English?
The thermostat comes with 12 contact points and I have no w ay of knowing what I should connect to what to make it work.

I ordered a package of the mentioned product but only one watch came. I ordered it with my friends account so you may not find it with my email. I request from you to send the other watch that is missing in the package or return the money from the mentioned order. I believe that if you llok into it you will find the problem. I was satissfied with my previous order and i plan to order again and i believe that it isnt a problem that tells about the seriousity of the website but rather a honest mistake from workers. Thank you in advance. I look froward to your reply.

The store I have to complain about is "New exotic store". After waiting 3 months for the product, it arrived to Slovenia precisely when I was on christmas vacations so the post office send it back to the seller. I do not want a refund I want the product back because I need it. I tried to make contact with the store but they do not reply. I would like to talk with them because the purchase is really important.

Best,
Zaida Anaya

My package was not delivered. Wrongly, as evident from the tracking information, Aliexpress stated that the item was indeed delivered and turned my refund request down.

I have included screenprints from order, order detail and tracking (consistent with order detail).

Can we agree that when an item is in an International Mail Centre the status must be not_delivered and that is for seller to resolve?

I did contact the Dutch postal service. They do not have the iten in their system. I am unable to pick it up.

I would expect more thorough analysis from Aliexpress before deciding on a dispute. Just reading the tracking details would have been enough.

Purchased clothing item was sent to another state after paying. No refund yet to be seen. AliExpress needs to band this store from their list. I contacted customer service through chat nothing resolved with the store online. Complaints are all the same item shipped somewhere else's or item is cheaply made. This store have over 1000 + negative reviews and showed be removed from AliExpress.

Dear Ali Express, Kindly try to solve my problem with seller, I have bought a parcel from this seller in the winter sale from one week ago and after paying instead sending it he requested extra shipping fees of 2$ and informed me if I don't want to cancel the order specially we have so many bank problems here in lebanon it takes me time to add money to my card, I want this item without any extra fees. I have ordered many items from rest seller and no body requested any extra fees only this seller. Thank you, Waiting for your reply! Sincerely

Hello I ordered a wansenda pen drive in nov 11 2019 which order number was [protected]... The seller couldn't delivery me the pen drive and I said her to refund my dollar... She said to open dispute and I opened dispute but problems has not solved! The pen drive price is 22.94 dollar... I waited 2 months for the products but it didn't arrived and showed "delivery successful" in tracking page! What should I do now? How can I get return my dollar? The seller couldn't help me... I tried to opened dispute and didnt get solve... If I dont get solve I shall boycott all aliexpress products... Bcz it is not my first complains...

Order ID: [protected]
Tracking ID: UB019536935LV
Item bought from Store No.3717009
They are not relying on message and never read it.
Buyers Protection running out in 15 hours.
I haven't received an item and when I tried to open dispute I got that "patience message".
Problem is that tracking record actually shows that the package has returned to China! So I won't get it anyway.
The proof is in the attachment.
Bottom line, the seller is not responding and AliExpress won't let me open a dispute! Unbelievable

Hello.
There is a seller who writes to me on watsapp and demands payment for a product I received a refund. Pay him? He also threatens me.
Order Number:
[protected]

SONDR Autumn and winter 2019 new versatile half high collar long sleeve T-shirt women's collar knitting bottoming Shirt Top

I really don't mind paying if you approve.
It is important for me to be a reliable buyer on your site.

Hello,

Your dicission disappointment me very much, but did not Surprised me very much. Only reason is, I had experienced that in many of my raised Disputed Cases your so called "Efficient and Netrual Case Management Team" consously failed to show profe for their "Nutrulism" and flooded by their "Inborn Sympathy" to their fellow countrymen, i.e, "Chainise Dishonoust and Opportunist Sellers". I had submitted several proofe in support of my claim for several times before, which was deliberately ignored by your Supreme End knowing that their this action can damage sevirly the business relationship between me and AliExpress.com.
So, to protect my interest, I had to stopped "Total Business Transaction with AliExpress.Com " from today untill I will not received proper "Justice and Assurence for reopen this Duspuite Case by AliExpress.com". All
l the 23/24 Product currently showing in "Kart" of my Account will be remain in Kart and they will not be ordered untill I did not received acceptable resolution from AliExpress.com.

With Regards
Anirban Dasgupta
M.No:-[protected]

On Fri, 10 Jan, 2020, 8:49 AM, wrote:

aliexpress.com My Orders | Help | Buyer Protection

AliExpress Dispute Results and Satisfaction Survey

Dear Anirban Dasgupta,
Recently your dispute on Order No. [protected] has been finished. You may check your dispute result here.

We would like to know if you are satisfied with the dispute handling process, hence here invite you to fill in a short survey Dispute Satisfaction Survey.

This survey will take no more than 1 minute, but will help us to improve our service once and forever! Please be assured that your responses will be kept confidential.

Sincerely,
AliExpress Case Management Team
2020-01-09

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I want you to please check my orders. I have made one quite sometime for a battery and never recived it. I made an order fir a clinometer on the 20 th December 2019 payment was made it went of my card then the seller lets me know I must make a payment or my order will be cancelled. My email add is [protected]@gmail.com
Francois Badenhorst please sirt this out for me.
Thank you

Purchased a pair of shoes from a seller that offered a free return, charged 8 dollars more but seemed wort it. When the item arrived and was too small I returned the item with the return label provided. ...Turns out it is a scam the address is fetishist and package is lost in transit exceeding the return time allowed.

Now I have no shoes and am out $70. 00, BE WARE

1. Your tracking is done frequently and trying to track an order for seeds it impossible.
2. Going to the Official website with the tracking number does not connect.
3. Have yet to receive a refund to my bank on small cost items despite it being many many months.
4. Giving me 1/2 my money back when the supplier never even shipped... is stealing. No legitimate store would do that.
5. Ruling in favor of a seller when I sent a picture and explanation... wrong product shipped... is stealing.
6. Customer service is non-existent and getting thru to them is impossible 99% of the time.
7. This has been my experience and I have placed many orders with probably half with no problem only.

My email address is [protected]@gmail.com. That allows you to look up my account. If not reply then a screenshot of this will be posted all over the net.

NO MORE ORDERS UNTIL I AM CONTACTED... and YOUR problems are fixed.

On Dec 14, 2019 I ordered 2 sterling Silver chains, total price with Shipping was C$ 13.25. When I got my credit card bill, I noticed I was charged C$ 19.90. I did not authorize that amount to be paid. In my eyes it is a fraud. I have been trying to resolve this with the store, but they did not respond to my questions.
Please help, so I can regain trust in Aliexpress website.

I paid £23.67 for a 12 month IPTV subscription which has now ceased to operate: No channels are available in any of the countries. This has occurred outside the Buyer Protection period. The seller does not reply and would appear not to be selling any longer on AliExpress.
The AliExpress website is totally useless when it comes to customer service as all questions are dealt with using AI.

Dear aliexpress,
My name is Jasmine Noh and I'm diamond customer of yours.
I bought on October 9th a green suit at longhusanhouse store. As I received the product, I returned it to the sellers on October 29th. Although they received the cloth, they are not refunding my money rather they are making fun of me. I begged them several times.. it is so annoying! PLASE SOLVE
THIS PROBLEM!
THE NUMBER ID IS [protected]
I spent 19 dollars to sent back. and this is my first time returning the product.

Order NO.: [protected]
Paid US $ 44.46
Put in my delivery address in Australia correctly.
They sent package to Receiver address at, Rhone, Auvergne-Rhone-Alpes, France CHRISTIAN MOLIERAC SKYLED -
Package sent to a wrong address, this address is in France not Australia.
Please return my funds as I am really pissed because you sent them to France instead of Australia, how dumb is that. Stupid.
They returned my payment but it was not the amount I paid.
Refund US $ 40.42 with the exchange rate I lost AUD $ 10 dollars and no items.
Typical Chinese rip you off all around.
I wont use anything Chinese again.

Unfortunately, a lot of scammers appeared on Aliexpress over the past 5-6 years. For example - K-Life Store, Dwelling Store, SAMZHE Official Store and so on. And often Aliexpress supports such fraudsters by fake ratings.
For example, how can be a rating of 95.5%, if 517 positive feedbacks for 6 months divide by 573 total feedbacks = 90.2% (Dwelling Store- https://www.aliexpress.com/store/feedback-score/4433150.html).
K-Life Store (https://www.aliexpress.com/store/feedback-score/5048004.html )- rating 90.7%, but if 4297 positive feedbacks for 6 months divide by 5057 total feedbacks = 85.0%
SAMZHE Official Store (https://www.aliexpress.com/store/feedback-score/2687008.html )- rating 95.6%, but if 8662 positive feedbacks for 6 months divide by 10050 total feedbacks = 86.2%
You can count any shop's rating and make sure of it.