AliExpress

It has been 6 months since 3 December 2019. The product I ordered did not come and went back. Despite all the time they have not returned, they also do not respond to messages. I do not think that Aliexpress is reliable.

Seller lied to me that he shipped my hair and provided me with a tracking number that was not legit. And when provided with the correct number the tracking status states that the package was shipped and should receive to me today but it's still in china and now where us bound (how is that possible?) I believe the seller is a scammer. I want my money back.

I bought item from Store name: Shop5617315 Store . Order time: 10:39 Mar. 17 2020 .Order ID: [protected].
Item never arrived and I can't get my money back because " order is finished".
The seller ignoring my messages.
Thia is only one message from the seller :
The type of dispute you choosed is "return goods and refund ".since you cann't return back the goods so there cann't get a package.You should choose the option "refund only".
I couldn't choose "refund only" . There was only one option and it was " return goods and refund" and I don't know why . Maybe because the shipment was still on the way.
How can I get my money back?
Thank you

Order paid but not registered. Complaint impossible without order-id

Ordered above items on 4th May via the AliExpress site and paid for by IDeal. These transactions were confirmed by my bank on the same day. Never received confirmation of order and the order does not appear in my account. I have tried to contact them but it is a robot and I can't really get anywhere without order-id, which obviously I don't have. I would like to get a refund or my order confirmed

On may 9th ordered earpads for headphones from seller "defean official store". Never received e-mail to confirm order and order not te be found in my account. Money has been taken from my account on may 12th. I have tried to contact them but it is a robot and I can't really get anywhere without order-id, which obviously I don't have. I have been in chatting with seller but no response there either. I would like to get a refund or my order confirmed. My clientnumber is es_s_[protected].

I ordered some electronic parts from aliexpress in mid of march. Its been over 2 months from the date of purchase and the product is still not recieved. When I complain about that, they just increase the protection time without asking me. Those people are sooo greedy for money that they increased the protection time for 4 months so that I cannot file dispute for refund, no tracking information is available in any of my order.. Neither any customer support number is working... Please help me out of this...

On three orders I didn't get a thing from the same seller. Then he tells me he
hopes I am happy when I get them. I got the dispute, but the seller was very unhappy. I liked his things but after 3 times will I go back, no way.
They are blaming everything on the virus. I have got other order that came on time since all this started. I got some order around the same time and I have
got them. Mostly they are putting it on on the virus and I don't believe that.
I have on seller that has gotten every thing to me with in 2 or 3 weeks. I don't think we should have to wait another 45 days after the time is up.

It Says free shipping but I'v been charged £2.15. when I messaged the seller no answer then it was soon shipped then told me because of corona virus its AliExpress shipping only now I also ordered something else with free shipping You can not let sellers get a way with miss leading buyers he is using the CORONA VIRUS pandemic to trick buyers thanks

On 9th april 2020. I placed a order on aliexpress and transfered the payment the payment.

After 3-4 days i received a msg from seller that they don't have this product in stock so you cancel your order but i refused to cancel my order.

On 17th April i received an email from Aliexpress that my order was dispatched and provide me tracking number.

Next day I received a msg from seller that they didn't dispatched the order and the tracking number is fake. Again asking me cancel order and go for refund.

On 29th April 2020 Aliexpress ended the dispute without my permission and inform me you will get your refund.

Aliexpress and their seller are making buyer fool.

Customized Guitar Store # 5194025 (Shanghai Rematch Music Instrument co./Yiwu Skyline Musical Instrument Co.) shows one resonator guitar (Jonathan 1711EF) in pictures on their aliexpress site and when you order they want to give you an inferior guitar. I believe they are selling factory seconds and defective guitars on Aliexpress and shipping the good guitars to Saga Musical Instruments in America under the Regal brand. When I caught them scamming me their sales person (Sally) got abusive and used bad words. Does Aliexpress condone this?

The seller advertised these masks as "stopping pollution and dust". When I received them I discovered they were made of a very light, very porous material that doesn't stop either pollution OR dust. They stink of burnt rubber, and the so-called "filters" arent even glued on properly, and are half of the masks when received. I opened a dispute. Aliexpress wants to ship with tracking. That costs $145 from Canada. Item costs $75. Now, there are a few issues here: 1) I want a refund because these items are fake, dangerous, not as advertised and falling apart. NOT because I " don't like them". The seller should be responsible for return shipping if he is selling fake items
2) WHY would I pay more in return shipping? You are basically charging me to return the items. 3) The seller has removed the page he was selling them from. Proof he knew/knows they were fake and garbage. 4) When contacted, the seller either doesn't respond or sends a series of question marks in answer
5) selling fake masks in a time of covid is not only immoral, it is illegal. Because the seller removed the page to prevent ALiexpress from being able to intervene, I'm sending the general sales page I have. it is the black face masks, just below the scratch art.

Order # [protected]

received defective dead on arrival and notified aliexpress immediately upon receipt.
Filed dispute with aliexpress for replacement or refund.
Dispute refused by both merchant and aliexpress.
Dishonorable business with dishonorable sales practice.
Does not honor their own stated warranty
product battery was charged according to instructions.
Quadcopter would not power on. Known good batteries inserted with same no power on.
Battery supplied with product did work in another device.
Battery good... Quadcopter bad defetive on receipt
supplied aliexpress with photo and video of not working device.

I ordered few products of Rosalind gel polish and a refurbished cellphone Sony Xperia Z5, I paid for them and my bank statement shows that indeed I habe paid but I cannot track them in my account. I tried to retrieve then using my debit card but they cannot be retrieved.

My first 6 bank numbers are 402104 and the last 4 are 5425.

Please please help me to retrieve my orders and send me all the details to my email address [protected]@gmail.com

On the 20th January 2020 at 21.04 PM I ordered a 1/2 shank wood cutter Router Bit 45 degree from NK Labware & Factory Store. It is now 25th March 2020 and I have not heard or received any thing from them.
Find out where the order has been lost and when I will receive it. $24.02 has been paid through Paypal.
Order Number [protected]

Regards
Reynold Thompson

To the ali express administration,
I am very happy to buy through your website and am also grateful for your high-end dealings, but I find a big problem with the delivery company naqel you deal with here in saudi arabia.
The problem is the delay in delivering the shipment.
When the shipment arrives from china to saudi arabia, it will take six days to reach me from inside saudi arabia by naqel company. This makes me not to deal with you in the future because of the notorious naqel carrier company

I placed an order on March 5. 2020 and got the order number [protected] via a verification mail of transaction. I got charged for this order but when i got back into my account 10 Days after, to chek tracking, there was no order on my acount. Didn't receive any e-mail from Aliexpress and when I contact the seller they said they didn't have any order from me. I tried to contact Aliexpress but Eva ( automated customer service) couldn't help at all, I tried to reach for Live Chat with a Human but still nothing. Verification came through this mail adress : AliExpress
Desirable solution : Completion of the order first, if not possible get a refund.

Order [protected] for a KINCO Automatic battery charger.

This unit stopped working within two weeks after it arrived.

I have been in touch with the supplier and they say it has to be repaired at my expense and they will not replace it or refund my money.

I am an electronic Engineer and this has a faulty circuit design and will always go faulty.

Can you arrange a refund of my money for this defective charger please

Regards
Graham Barron

I am complaining because I have not received my order and the seller has confirmed that the order has been delivered
Order ID [protected]

Please return the money back please

Orderded drill press vice order #[protected] . Received package tracking # LW535666005CN. Opened package to find heated mirror #SKU387432-[protected] PCK also listed as XSA-001 LH which stands for left hand. Entered a dispute sending photos of packaging but not mirror itself because the photo of the mirror was over 2 mega bites and would not transmit. Received a reply that dispute was denied because they did not have a picture of mirror to compare with the vice. I will submit photos of each tomorrow but they should already know this from the SKU #. The other problem is that after waiting for shipment that I be given 3 days to resubmit evidence.

Hello,
My problem is about doogee s90 . As you know international phone warranty is 1 year. I'm suffering to get my guarantee claim for 6 months. Every time that I contact aliexpress system misleading me. I got my refund as compensation but I just want my right not compensation. Some of help center workers says me I got full refund but I paid 275usd (65usd via my credit card, 210usd aliexpress pocket). 65usd refunded as compensation but as the attachment you can see the phone is useless. It seems I paid 210usd for nothing. Most of workers quit conversation because of they couldn't understand this payment method.
As you can see I'm suffering for 6 months.
I suggest you to don't buy phone on aliexpress.