Alamo Car Rentaldriver hinting for tips

On Christmas night, we landed at Chicago O'Hare. It was 5:30pm when we and others waited for our shuttle to take us to the Alamo Car Rental area to retrieve our rental cars. The van drove up with an older driver (around 55-60) and introduced himself as Kenneth to various passengers. Some passengers murmured among themselves if the driver was special needs, as he had peculiar habits (which are not the point of my complaint - so I will not specify these various oddities). When we arrived at the rental car facility, he hinted with his hand being held out - for TIPS. I mean this guy doesn't get off his seat for any reason - doesn't lift or assist with the carrying or arrangement with ANY bags - just SITS there in his seat to open and close the access doorway. What is with this, are they supposed to ask for tips when they are just a Segway from point A (airport terminal) to point B (destination to car rental facility) !!!???????!!!

Post your comment

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions


    Unhappy consumers gather online at and have already logged thousands of complaints
    If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
    One of the largest consumer sites online. Posting here your concerns means good exposure for your issues
    A consumer site aimed at exposing unethical companies and business practices
    ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people
    You'll definitely get some directions on how customer service can best solve your problem