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Good morning.
***Urgent Complaint- Rental Record [protected]-Grocott***
I recently rented a car on 9th September at JFK, NY (due to return 12th Sept-JFK, NY 12:00), I have quoted the above RR number for convenience.
This booking was under the name Grocott and was originally booked via...
This is my ongoing story of their counter staff falsely informing me of ‘mandatory policies' That I must agree to pay for or else I won't get my vacation car.
"My confirmation number is J11746998F3
I have been asked to send you a private message to discuss my complaint. I emailed full detail...
This was my very first time renting from Dollar and it will be last, unless someone can right this situation. I rented a full size vehicle on 08/30/19-09/03/19 to travel out of town. I picked the car up on 08/30/19 before I went in to work. For starters, the person got there late (about...
MY BOOKING NO IS [protected]
MRS M MARTIN
ORLANDO FIOR 14 NIGHTS FROM 8TH JULY 2019
WE collected the car and drove away quite happily. However when we dropped car back at Orlando airport on 22nd July we were told that we should have returned the car full of fuel. However when we picked up...
Me an my family's rent a car Chevrolet suv plate number 10 of agust the day me and my family have the fly back to aruba 11am with America airlines we arive 8am at miami international dolar car return we was in a hurry to the airline check in almos to take the plain my son note that he dont...
First time using rental cars.com. Ref# [protected]: landed on time in Richmond, Va., with paperwork to pickup my car at Dollar counter in the main terminal at 8 p.m. No one was there and no sign was posted directing to another location. An attendant for another company told me to go to Hertz...
Long story short, our windshield was broken 9hrs away from the pickup location. I called my insurance and filed the claim, I then called dollar customer service. I was hung up on and passed around for literally hours. Then I was told that the vehicle needed to be towed back to Jax, Florida...
My daughter rented a car from dollar and paid $109 for a 2 day rental. She is 24 so we thought this was a good deal. I was sitting right next to her when she was talking on the phone to the rep. The rep told her if she pays the $109 in advance the young fee would be waved. My daughter...
Número de contrato:[protected]
arrendé auto con dollar en minneápolis y otro ahora en miami. En minneápolis le pregunté en tres oportunidades a la persona que me atendió si debía regresar el auto con el estanque lleno. Me respondió que sí, por tanto, así lo hice. Al llegar a miami, le pregunté...
I rented a car from LaGuardia, New York June 4 I was told I HAD to purchase the ez pass since I was driving to Canada. I asked if it was necessary and was told yes the car has them installed. So I paid the 80 something for it and left. Hit the first toll and it didnt work. I called and...
7/13/19 - Rental Agreement Number [protected]
I reserved a car through Dollar at Logan Airport. They wanted to charge me $10/day for a toll transponder. I'm thinking if I hit a toll I'll pay cash instead. They didn't explain that Massachusetts no longer has toll booths; everything i...
I returned car late to airport due to getting lost and traffic jams. i was never told about an extra days charge to my credit card I find a charge of $49.56 excessive. also there was no information given to me I found out when checking my statements. Also we were sent to the wrong terminal...
Booking reference [protected]
Rental Record [protected]
8th June to 14th June
Our car on collection was extremely dirty. We drove to out accommodation and the next day realised there were two large ants nests in the car seats. This would not have been able to be missed if the car had...
I dropped off my rental May 20. Immediately after We left in the shuttle, I realized I left my coat in the car. We didn't have time to go back, but the shuttle driver said they would mail it to me. I waited 10 days. Nothing. I went to the Lost and Found and filed online. They told me...
On May 2 2019 I rented a car from dollar at Norfolk airport, a little before midnight. Upon receiving the car, we noticed low air pressure. I thought when we went thru check, we would get it resolved, since I was traveling with my daughter and grandchild. There was no check out ! Just...
We went to the dollar desk at Atlanta Airport to collect our car booked through car rental 8 booking ref [protected] on 18th April 2019.
The person on the desk said we had to pay $543.94 but our agreement said $184.58. He said if we wanted the full insurance and additional driver this wa...
I made a terrible mistake and rented a car from Dollar Rental..
Driving Dollar rent a car to cemetary to place flowers on a grave a dump truck dropped a pebble that hit my windshiedl.. so small, barely seen...but with my honesty and integrity I told them about it when I returned the car...
I rented a car at Orlando airport on December 20, 2018. Booking reference number: US467306030 Confirmation number: H8642615710 I received two notices regarding toll amount and administrative fees. Notice number is [protected]
On December 26, I bought a Sun Pass transponder and used it...
I don't know who's more at fault here, Dollar Car Rental or CarTrawler. However, if I do not receive a full refund, I'm contacting every government agency, every local new station and any attorney that may be able to assist me! To say that I'm furious is an understatement! Here's my...
On July 19 through July 23 2018 I rented a car from the rental car company " dollar rent a car" located in the Toronto airport.
After I picked up the car, I realized it doesn't have a GPS. Once I realized it doesn't have a GPS, I wanted to return it, but I didn't know how to get back to...
We had gold cover with the car hire
Fuel included
Paid for in uk with Thomas cook
CDW
Nothing was to be paid on arrival or return
We were told to bring the car back empty
Since arriving home my step father has had a few transaction taken from his bank
0ne for £85
One £ 70
We have...
we had to pay 2 tolls while we were on vacancy round Denver
If we agree the fact that there was tolls along the way and that we have To pay thèse tolls we are unhappy to see that they have taken 'administrative Fee'
they had our credit card number and could easily take the money for the...
Dollar does not tell you they charge 10 bucks per gallon to fill up tank upon pickup.
Whoever includes such an obscene profit margin (400%) should be obliged and brave enough to announce this upon pickup. Otherwise it becomes a nasty trap for well meaning clients. Who reads a rental car...
Long story short..reserved compact car, get to counter and find out we get a "managers special" which tuned out to be a van. Not what we ordered. Didnt want a van in Seattle traffic. And...we had to pay extra to get the car we wanted and originally ordered. Price reserved=265...final price of bait and switch=460. Complained to Dollar...no response.
Second day we had a flat tire. No spare and Dollar knew there was no spare. Dollar said someone will be there 90 minutes. Help arrived I 90 minutes and said they could not replace or fix tire. I called Dollar and they said a tow truck would come for car in 90 minutes. Then when car towed...
H I just want to tell the horrible experience I and about 40 customers had to deal with at Orlando airport car rental. We use dollar ll the time but this time I have to tell you I will not rent from you again. We had a reservation with your company 5 months in advance and paid for it up...
Aug 7 2018 our flight to orlando was delayed, our airline called dollar, to inform them, we were told all ok, on arrival to collect vehicle, dollar had cancelled it, we had to hire another vehicle, as they were not going to give us original rental, it cost $2, 874, we had no choice as we...
Purchased a trip to Daytona Flordia on Oct.6th-8th, 2018 through Orbits with a Fire Department debit card. Upon arriving at the airport and maki g it to the car rental it was after 11:30pm and I was told that I could not use the fire dept debit card because my name was not on the card. So...
During trip to New York (JFK Airport) I rented a car in Dollar Rent A Car:
- Rental Record #[protected]
- Client: Jakub Chomicki, [protected]@o2.pl
- Vehicle: Chrysler Pacifica [protected] / 6306195)
- License: MA 5ES592
- RENTAL: 10/01/18 10:32
- RETURN: 10/02/18 15:55 (1 day and 5 hours)
-...
I rented a car at Dulles International and used it for two days in the local DC area. Upon return, the attendant noticed a small ding less than diameter of a dime in the windshield under the rear view mirror. I had not noticed this before and since there was no walk-thru when I picked the...
I recently rented a car from Dollar Rent A Car in Cancun Mexico on contract # DCAN51-7881 LC/DL [protected].
The initial pick up process was ok but I was hustled by the rental agent to buy your insurance policy's... I use American Express to pay for the rental which includes $50, 000 USD...
I was not able to pick up my rental at time of pick up due to the agent messing up on her part.. I need my refund and was told to contact you on this matter... I paid online through dollar rental car website.. my confirmation number is. H7664434666 Name Tirone Eventz ... my email i...
Hi,
On the 1th of July, I rented a car at Herz (see attached doc). for 279 USD. The total price to pay was 479$, because I had to pay a deposit of 200 USD (reimbursed at the end). But the employe at the Herz office blocked my credit card after trying twice to get the payment done. To...
In June 2018 we took our family vacation to Ft. Lauderdale. On day 2 our vehicle was broken into and valuables and my money was stolen as verified by the Plantation Police Dept. Report. We had just left church and was at Red Lobster for lunch.
Upon returning the vehicle I received harsh...
We reserved a car from a french website opodo
number [protected]
from 2 august to 16 august san francisco airort
we already paid 1459, 71 € to opodo in may 2008
at the desk a woman proposed to us another vehicle for the same price
due to this agreement we accepted un additional insurance
and...
Wife booked a rental car with your company to take family on her birthday roadtrip. When she arrived to pickup the car she was denied the reservation because since it was her birthday her license would expire that night. My wife went online while at the counter and renewed her license and...
We got to Dollar rental at Bradley Airport
We got an upgrade, we got a Hyundai donate of some sort, we asked for a transponder
They didn't provide one, we thought they did we drove off and about 40 mins down the rode I realized we didn't have it we turned around it was torrential downpour...
I came to a Ohio from Florida as I do every month because my business is in Ohio I've used Dolar a few times before this particular time I prepaid. Biggest mistake of my life. I get to the desk at the time of my rental. I am told they couldn't accept my credit card that they already took...
My husband and I rented a car online in April 2017 to be picked up at the airport in Providence, RI. The money was withdrawn from our account. Upon arriving at the airport, the Dollar representative said she could not rent a car to us. We showed her the papers we printed from Dollar...
I booked Dollar for a Nissan Sentra on May 30, 2018, for seven days.
In fact, we returned the car on day 6, but it was probably late so the charge is right.
However, to our confirmed price of $209. the following charges were added:
Toll charges: $62.49 It is not for the car company to...
