Activision review: Call of Duty account services

Nature of the Dispute:

I am disputing an account ban imposed on my Activision account on August 30th, 2024, for alleged "unauthorized software and manipulation of game data, in breach of article 3.c of Call of Duty Software License and Service Agreement and Terms of Use and the Call of Duty Security and Enforcement Policy." This ban prohibits me from accessing current and future Call of Duty titles.

Facts of the Dispute as I Understand Them:

Timeline Contradiction: My last access to any Call of Duty title was on June 10th, 2024, as verified by Steam platform records. I have not launched or accessed any Call of Duty game during the timeframe when the alleged violation supposedly occurred - a gap of nearly three months.
Account Compromise History: On August 4th, 2024, I submitted an account recovery request after discovering my account had been compromised without my knowledge. Activision Customer Support confirmed the compromise and assisted with recovery by unlinking an unauthorized Steam account that had been connected to my account.
Suspicious Ban Timing: The ban was issued just 26 days after the confirmed account recovery, during a period when I had not launched/accessed any Call of Duty titles and when Activision had already acknowledged my account was compromised.
System Error Indicators: I received the identical ban notification email 18 times, sent repeatedly every 3-5 hours, suggesting a technical malfunction rather than legitimate enforcement action.
Failed Appeal Process: I submitted an appeal through standard customer support channels, which was denied with the reason that I was "the account holder at the time." However, this denial fails to address the fundamental issue that no violation could have occurred during a period of complete inactivity.
Supporting Evidence: I possess comprehensive documentation including Steam timestamp screenshots proving my last access date, screenshots of all 18 duplicate ban emails with their transmission times, and correspondence with Activision support confirming the account compromise and recovery process.

What I Want Activision to Do to Resolve This Problem:

Conduct a thorough technical review of my account activity logs during the alleged violation timeframe to confirm no game access occurred.
Investigate the connection between my account recovery process on August 4th and the subsequent ban on August 30th to determine if the ban was erroneously triggered by recovery procedures.
Analyze why I received 18 duplicate ban emails and address any underlying system errors.
Completely reverse the account ban and restore full access to my account for current and future Call of Duty titles.
Provide written confirmation that my account is in good standing and will not be subject to future enforcement actions related to this incident.
Additional Context:

I have invested significant time and financial resources in Call of Duty titles over multiple years, including numerous microtransactions and hundreds of hours of gameplay. This ban effectively eliminates access to content I have legitimately purchased and prevents me from accessing future releases despite no wrongdoing on my part, along with a destroyed reputation on Steam where the ban is displayed on my profile.

I have also initiated a complaint with the Better Business Bureau and requested my complete account data from Activision to independently verify the timeline and confirm no activity occurred during the alleged violation period. I am planning to take legal action.

I am prepared to provide any additional documentation or information needed to facilitate resolution of this matter. I respectfully request that Activision conduct a comprehensive review of the evidence and reverse this erroneous ban.

Sincerely