All of my personal information such as bank details and all passwords saved on my
PC were compromised and I had a Trojan virus on my PC now I have lost access to my account but when I retrieved it it’s now permanently banned. I have had this account for YEARS with no suspicious activity and spent lots of money and time on it and now
It’s permanent banned for good - very poor considering I am a long serving loyal member
Of the community - I need my account back and my account recovery request 587766015 and ticket 34421067 have been declined. I need further support from a manager
Claimed loss: £300
Desired outcome: Account unbanned
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