Activision
Reviews and Complaints

False bans are discouraging recurring customers. Chip in $1,000,000 from your budget towards more competent anticheat devs and quality assurance members. The fact that this passed QA is incredibly concerning. A few stupid implementations I've read/experienced are: - Getting more than 15 kills in WarZone (20 now), gets you shadowbanned until a team member manually reviews your game footage. - Using software distributed by mouse manufacturers to adjust DPI and refresh rate false flags you to be manually reviewed. - If your account gets reported enough, you are automatically due for a manual review. Anticheats should be a dynamic system and need not limit players based on arbitrary values, which are totally achievable by any legitimate player. Your anti-toxicity team should be focused more on interactions between players rather than reviewing gameplay footage triggered by false flags. You are burning money this way. Some members report waiting up to two weeks for their account to be reinstated for false flags. I'll remind you, each of your games come out yearly. You are inducing, what I presume are recurring customers, a whopping 4% of the game's remaining life to COD jail. Most of the players who are getting banned are genuinely good players who actually enjoy the game and are more receptive to buying microtransactions. The entire system is a money pit, the game itself has minor bugs here and there, but nothing that surpasses the severity of this.

There's no way to get support for the CoD games... My email for my account was destroyed so I can't get support about it...

I think release o black opps CW at 1200 noon is absolute unprofessional and a loss to business ppl payed good money ppl work in the aftnoon ppl where streaming u game we al eagerly waited for so screw u for not realesing ur game at 12 midnight witch would of been ideal for u and enouph with this battl royale takes alot of money an u just made u game pay to win if ur anything like world war 2 not smart if u want ppl to play ur games in the future

A few days ago I logged onto warzone on my PS4 and there was an update. Once it finished updating, it made me log into my activision account again. However, it would not let me log in. So I tried resetting my password *** it would not send me the resent link. Then I signed up for another activision account using the same email and my PSN account was linked to it. Once I got into warzone on my PS4, I saw that all my stats had disappeared along with everything that I had bought from the store (season 3 battle pass, all previous battle passes, several operators that I had bought including Nikto, etc.). My activision ID was also changed. This is extremely frustrating as I have spent a lot of money on this game and have over 36 days played with 150 wins. I have screenshots of my previous account along with many YouTube vids of me playing. I have submitted an account recovery ticket but have not gotten a response yet. Please help me out!

Hi, my activision ID is TsunamiPapi#XXXXXXX and my PSN is bhattithegreat. Today I logged onto warzone and there was an update. Once it finished updating, it made me log into my activision account again. However, it would not let me log in. So I tried resetting my password *** it would not send me the password *** link. Then I signed up for another activision account using the same email and my PSN account was already linked to it. Once I got into warzone on my PS4, I saw that all my stats had disappeared along with everything that I had bought from the store (season 3 battle pass, all previous battle passes, several operators that I had bought including Nikto, etc.) This is extremely frustrating as I have spent a lot of money on this game and have over 36 days played with 150 wins. I have screenshots of my previous account along with many YouTube vids of me playing. I have already submitted an account recovery ticket. Please help me out!

I'm emailing you to passionately *** that you allow for Shoot-the-Ship to be a permanent option in Multiplayer Mode
Based on the "COD Players only want one thing" playlist naming alternatives, I believe you are aware of its popularity. I 'm sure I'm not the first, but I wanted to address [whoever] directly. I don't need to tweet this, and put it on some public Reddit forum for virtual support. I want to go straight to the source. I'm emailing every relevant email address I could find online, because you all don't make it easy to contact, or make us feel it's been received.
I implore you to allow us to indulge in the game modes we enjoy. Isn't that what gaming is all about? Let meindulge. Otherwise, when the maps alternate between Chesire Park and th dreaded Tank Factory, I'm going to be apt to grow up and stop gaming for the night. I'm 30+ yrs old, and I'm not inclined to play game modes/maps that bore me to an early bedtime so I can complete my honey-do tasks in the morning.Â
During these pandemic times, gaming is the only interaction I have with most of my friends. Many of my friends have not moved on to the new Cold War game because of the strain on resources. If one of our friends can't afford to update, then none of us will move on. (This was an issue in previous games as well when we could not spend the money for add-on maps)

The game is great I just got banned and put in shadow *** lobbys with hackers and I dont even hack. So it ruining the Experience with the game.

Please help me this is a scam I spent so much money and had to buy the game multiple times and keep getting shadow banned even the day I get unbanned I get ban again

I just got the game and I am shadow banned never hacked before this is my second account the same thing happened before I have bought the game twice now I need help pleases its urgent I feel they will ban me again soon PLEAE HELP!

My account was hacked, I reached out immediately to Activision who told me I needed to wait 10 business days. I was nervous from all the negative reviews and worried I wouldn't hear anything back but after exactly 10 days, my account was restored and I couldn't be happier. I will forever speak favorably of Activision.

my account was hacked not too long ago and I am so worried about not getting my account back after hearing people's experiences, please recover my account as soon as possible. I tried reaching out but I can't find any option so very sorry for using this method but I just want to hear some response as soon as possible. I am eager to hear the response.

I have no real complaints with COD Warzone or Activision Blizzard. I can't find a way to contact them except for having a game issue. I don't have an issue, I have a suggestion for something I would like to see in Warzone. Activision Blizzard does well with bringing out new operators and skins for them, and many are part of the veteran community which I am thankful for as a veteran. My suggestion for a new skin would be Ephraim Mattos. He was a Navy Seal that deployed to Afghanistan and other places, but after he got out of the military he went on his own to Iraq to help out with a group called the Free Burma Rangers. There is video and articles about what he did there. He then started his own charity called Stronghold Rescue and Relief. If you put out a skin of him and give a link with it to the website for Stronghold Rescue and Relief it would be a huge help worldwide to bring awareness of that charity and what they do. I hope Activision Blizzard takes the time to read this, look up Ephraim and his charity, consider it, and let me know. Thank you.

First and foremost, I absolutely love this game which is why I am very pationate about this issue. I am immensly disapointed by Activisions lack of transparency in account banning procedures and their total lack of customer support (including zero human to human interaction). False positives have been frequent and affected many innoncent players, myself included. When this happens, Activision won't even send an email to the affected players to inform them of their decisions. Let me get this straight, you'll send me an email telling me I received a friend request, but you can't be bothered to tell me that I have been "banned" and why? Activision also makes it impossible for affected players to plead their case, nor does it offer proof supporting its accusations. The "Appeal a ban" feature does not trigger any email responses/followups and seems to only confirm the decision without having an actual human review the case. If humans did review ban appeals, they should have access to gameplay, stats and real data that would clear false positives immediately and undoubtedly. I feel I have been robbed. Robbed of the two 80$ copies of MW I bought for PS4 and PC. That's Activision barring me from my purchases totalling 160$ under false pretexts. These false accusations have also taken a toll on me psychologicaly. I have been fasly flagged as a cheater, which is embarrassing and humiliating because some friends believe Ricochet to be 100% accurate. Activision's unreliable service has cost me financialy, and has also affected my reputation. Please, Activision, get your act together or change your vision of what a FAIR customer experience should be.

I am writing to formally request an investigation into Activision's practices related to the wrongful banning of gaming accounts without providing adequate evidence or support for their actions. My gaming account DYE_Famous84 has been banned by Activision on 10/21/2024, and despite multiple attempts to contact their support team, I have received no response or resolution. I have never violated any of the security policies that warrant a ban. They are essentially stealing from me what they sold to me.

Activision has failed to provide clear justification for the ban, preventing me from accessing a product that I have legally purchased. This has caused significant frustration, and I am seeking assistance in holding Activision accountable for their actions, which I believe violate consumer rights.
I seek resolution in the form of account restoration or a full refund of my purchases.

Hello Ive been trying to get in contact about my call of duty account i have over 900 hours in and money spent. I was falsely banned for “manipulation of game data” when i only play on ps5. I dont own any other consoles. I checked my activision account and there is a random account linked to it. I cant remove it because of the permanent ban. I can’t get into contact because your automated system tells me there was no suspicious activity. Ive never used any software as i play on ps5 and it is impossible to include any cheats.

This event happened around 11:06 pm at september 19 on call of duty ® warzone
Im just having a good time, playing the game how its supposed to be played and all, with my girlfriend then all a sudden I get smacked with a 14 day comm ban. For no reason. I said nothing harassed no one. Yet I get comm banned. There was no shred of offensive behavior geared to any one. I'm trying to figure out who to talk to, to get this ridiculous false comm banned removed so I can have no restrictions.

I have had my account for 18 years and spent thousands on each game . And you have banned me and taken content I own away from me,I was banned on the 500k ban wave . I asked for you to look into it and was told the ban stands. I was not hacking I was banned due to people with less skill than me I was streaming at the time and have tge footage

Hi I was taking on my Xbox last night 30/07/24, I have now been permanent banned yet I was only using my Xbox to play. I have now lost my account with all my hard earned weapons, camos and skins on it. Extremely disappointed a lot of money has gone to waste, please contact me on my email [protected]@gmail.com as the accounts email jwall25788 can’t be accessed.

The AI system in place needs to be fixed I got hard char banned for not even saying anything this automated bs is killing off the game, you also make it so you can not appeal the ban when you boast about how the in game audio is recorded! So that being said make it a ban that is appealable so you can review audio and allow people that have been wrongfully comm banned to be relieved of this as this is unfair and unjust

Hello, I got a chat ban for 14 days in mw3. I was not even saying anything, there was 5 other people saying worse things than anything i said and they did not get a penalty, but I call the guy dumb and I get banned? I really am sorry and I am not trying to be toxic to the community, I hope all can be forgiven and i get my ban appealed, because I am truly sorry. It seems like i keep getting a chat ban for anything i say or text.