Activision

I think release o black opps CW at 1200 noon is absolute unprofessional and a loss to business ppl payed good money ppl work in the aftnoon ppl where streaming u game we al eagerly waited for so screw u for not realesing ur game at 12 midnight witch would of been ideal for u and enouph with this battl royale takes alot of money an u just made u game pay to win if ur anything like world war 2 not smart if u want ppl to play ur games in the future

A few days ago I logged onto warzone on my PS4 and there was an update. Once it finished updating, it made me log into my activision account again. However, it would not let me log in. So I tried resetting my password *** it would not send me the resent link. Then I signed up for another activision account using the same email and my PSN account was linked to it. Once I got into warzone on my PS4, I saw that all my stats had disappeared along with everything that I had bought from the store (season 3 battle pass, all previous battle passes, several operators that I had bought including Nikto, etc.). My activision ID was also changed. This is extremely frustrating as I have spent a lot of money on this game and have over 36 days played with 150 wins. I have screenshots of my previous account along with many YouTube vids of me playing. I have submitted an account recovery ticket but have not gotten a response yet. Please help me out!

Hi, my activision ID is TsunamiPapi#XXXXXXX and my PSN is bhattithegreat. Today I logged onto warzone and there was an update. Once it finished updating, it made me log into my activision account again. However, it would not let me log in. So I tried resetting my password *** it would not send me the password *** link. Then I signed up for another activision account using the same email and my PSN account was already linked to it. Once I got into warzone on my PS4, I saw that all my stats had disappeared along with everything that I had bought from the store (season 3 battle pass, all previous battle passes, several operators that I had bought including Nikto, etc.) This is extremely frustrating as I have spent a lot of money on this game and have over 36 days played with 150 wins. I have screenshots of my previous account along with many YouTube vids of me playing. I have already submitted an account recovery ticket. Please help me out!

I'm emailing you to passionately *** that you allow for Shoot-the-Ship to be a permanent option in Multiplayer Mode
Based on the "COD Players only want one thing" playlist naming alternatives, I believe you are aware of its popularity. I 'm sure I'm not the first, but I wanted to address [whoever] directly. I don't need to tweet this, and put it on some public Reddit forum for virtual support. I want to go straight to the source. I'm emailing every relevant email address I could find online, because you all don't make it easy to contact, or make us feel it's been received.
I implore you to allow us to indulge in the game modes we enjoy. Isn't that what gaming is all about? Let meindulge. Otherwise, when the maps alternate between Chesire Park and th dreaded Tank Factory, I'm going to be apt to grow up and stop gaming for the night. I'm 30+ yrs old, and I'm not inclined to play game modes/maps that bore me to an early bedtime so I can complete my honey-do tasks in the morning.Â
During these pandemic times, gaming is the only interaction I have with most of my friends. Many of my friends have not moved on to the new Cold War game because of the strain on resources. If one of our friends can't afford to update, then none of us will move on. (This was an issue in previous games as well when we could not spend the money for add-on maps)

The game is great I just got banned and put in shadow *** lobbys with hackers and I dont even hack. So it ruining the Experience with the game.

Please help me this is a scam I spent so much money and had to buy the game multiple times and keep getting shadow banned even the day I get unbanned I get ban again

I just got the game and I am shadow banned never hacked before this is my second account the same thing happened before I have bought the game twice now I need help pleases its urgent I feel they will ban me again soon PLEAE HELP!

My account was hacked, I reached out immediately to Activision who told me I needed to wait 10 business days. I was nervous from all the negative reviews and worried I wouldn't hear anything back but after exactly 10 days, my account was restored and I couldn't be happier. I will forever speak favorably of Activision.

my account was hacked not too long ago and I am so worried about not getting my account back after hearing people's experiences, please recover my account as soon as possible. I tried reaching out but I can't find any option so very sorry for using this method but I just want to hear some response as soon as possible. I am eager to hear the response.

I have no real complaints with COD Warzone or Activision Blizzard. I can't find a way to contact them except for having a game issue. I don't have an issue, I have a suggestion for something I would like to see in Warzone. Activision Blizzard does well with bringing out new operators and skins for them, and many are part of the veteran community which I am thankful for as a veteran. My suggestion for a new skin would be Ephraim Mattos. He was a Navy Seal that deployed to Afghanistan and other places, but after he got out of the military he went on his own to Iraq to help out with a group called the Free Burma Rangers. There is video and articles about what he did there. He then started his own charity called Stronghold Rescue and Relief. If you put out a skin of him and give a link with it to the website for Stronghold Rescue and Relief it would be a huge help worldwide to bring awareness of that charity and what they do. I hope Activision Blizzard takes the time to read this, look up Ephraim and his charity, consider it, and let me know. Thank you.

First and foremost, I absolutely love this game which is why I am very pationate about this issue. I am immensly disapointed by Activisions lack of transparency in account banning procedures and their total lack of customer support (including zero human to human interaction). False positives have been frequent and affected many innoncent players, myself included. When this happens, Activision won't even send an email to the affected players to inform them of their decisions. Let me get this straight, you'll send me an email telling me I received a friend request, but you can't be bothered to tell me that I have been "banned" and why? Activision also makes it impossible for affected players to plead their case, nor does it offer proof supporting its accusations. The "Appeal a ban" feature does not trigger any email responses/followups and seems to only confirm the decision without having an actual human review the case. If humans did review ban appeals, they should have access to gameplay, stats and real data that would clear false positives immediately and undoubtedly. I feel I have been robbed. Robbed of the two 80$ copies of MW I bought for PS4 and PC. That's Activision barring me from my purchases totalling 160$ under false pretexts. These false accusations have also taken a toll on me psychologicaly. I have been fasly flagged as a cheater, which is embarrassing and humiliating because some friends believe Ricochet to be 100% accurate. Activision's unreliable service has cost me financialy, and has also affected my reputation. Please, Activision, get your act together or change your vision of what a FAIR customer experience should be.

Hello, I am struggling to get in contact with Activision due getting shadow ban loop constantly which caused me not to being able to play a game that I have paid a full price for a full access.

I have no ability to appeal for my case nor getting any responses back from them unless its shallow and useless response.

I am a victim of an abusive reporting system that got me not being able to play at all whenever I encounter anyone that threatens to report me suspiciously if im hacking or walling through out the game and everytime someone reports me (even if its a single report) I get kicked off to being shadow banned. basically a shadow ban loop.

I managed to play a game which is 4v4 Ranked play and I had recorded the abuse of using the reporting system which has literally kicked me off the game to being shadow-banned again me and my "whole" team, one of my teamates is a streamer on twitch (ikzlur)

I confirm I use no tools to get advantage over other players nor boosting or anything that violates safe & security policy.

I'll attach the video of the gameplay and send you a proof linked on youtube.

https://youtu.be/dBJ4AZ5dZ0A

February, 9 2025
I been falsely banned on black ops 6, warzone
As they say I was hacking which I don't I been playing on the same account for the last 5 years and played fairly as I don't ever support cheating
I'm fully against it
As I wanna try and get my account back as they denied my appeal I feel like I been walked over on by the security and enforcement team
But I do hope I can get my account unban as soon as possible and get back to playing normally again.

Dear Sir / Madam,

In relation to the email sent at 11:36pm on the 12/23/2024 stating that my account "has been permanently banned for using unauthorized software and manipulation of game data" (case number [protected]) and that my ban will not be overturned is completely unfair for someone who has never run any type of cheating software on my Xbox or any console for that matter.

Looking at my K/D ratio and my stat's it would be quite obvious that I'm not cheating, I just enjoyed playing this game, as I have been enjoying the Call of Duty franchise for many years. I am a casual player who has never engaged in any form of cheating, hacking, or the use of third-party software that violates Activision's policies. The accusation of using unauthorized software and manipulating game data is entirely baseless. As a casual player, my primary focus has always been to enjoy the game with friends and participate in its community. I have not engaged in any activities that would warrant such an accusation.

Additionally, as your software has had access to the kernel level of my Xbox, I am requesting access to the data and logs that show evidence of the unauthorized software that you claim was running on my Xbox. Furthermore, as your reply seems like a blanket automated reply, I wish to make an access request under Article 15 of the GDPR regulations for a copy of any information you keep about me, on computer or in manual form in relation to the above incident including the existence of automated decision-making, including profiling and meaningful information about how decisions are made, the significance and the consequences of processing.

To summarize I am requesting an investigation into the unauthorized software you claim was running on my Xbox along with the logs and personal data you have obtained from me. I will happily co-operate by allowing a security engineer access to my Xbox to investigate, either through physical or through a remote session.

Furthermore, I request a detailed response as mentioned above, along with the required evidence proving I am guilty of the offence as mentioned by yourselves. I am disappointed that a company like yourself, will not supply the evidence in your appeal response, as I am certain you have no evidence to share. To date, I have received no specific information or evidence detailing what actions led to my ban. This lack of transparency makes it impossible for me to understand or address the issue effectively.

This ban has unfairly restricted my access to a game that I have invested both time and money in. It has also negatively impacted my gaming experience and trust in Activision’s player support process.

I kindly request that my account undergo a thorough and detailed review by a senior member of the support team. Additionally, I ask for clarity on the evidence or data used to justify this ban. If no concrete evidence exists, I respectfully ask for the ban to be lifted immediately and my access to the game to be restored.

I take pride in following the rules of any game I play, and this situation has been deeply frustrating and disheartening. I am more than willing to cooperate fully to resolve this matter fairly and transparently.

I expect a response as soon as possible.

Kind Regards
Riaan Kilian
THE RENASCER7#9359566 / Microsoft account: [protected]@outlook.com

Dear Activision Support Team,

I am writing to express my concerns regarding the unexpected and permanent ban on my Call of Duty account, which was reportedly due to the use of unauthorized software and manipulation of game data. I would like to emphasize that I am a casual player who has always adhered to the rules, and I have never engaged in cheating, hacking, or the use of third-party programs that violate Activision's policies.

The news of this ban has come as a complete surprise, as I have always made it a point to play fairly and with integrity. I am unaware of any actions or software that could have triggered this penalty. Although I submitted an appeal through your official system, it was rejected without any detailed explanation or evidence to support the claims made against me.

Below are the key issues I would like to address:

Baseless Allegations:
The accusation that I have used unauthorized software or manipulated game data is unfounded. As a casual player, my focus has always been on enjoying the game with friends and being a part of its community. I have not engaged in any activity that would justify such an allegation.

Lack of Transparency:
I have not been provided with any specific details or evidence outlining what actions led to the ban. This lack of transparency makes it extremely difficult to understand or resolve the issue at hand.

Impact on My Experience:
The ban has unfairly restricted my access to a game in which I have invested both time and money. It has also negatively affected my gaming experience and diminished my trust in Activision’s support process.

Ban Appeal Rejection:
While I understand and respect Activision's commitment to combatting cheating, I believe my appeal was unfairly rejected without a thorough investigation or proper consideration of my case.

Request:
I respectfully ask that my account undergo a thorough review by a senior member of the support team. I also request clear details on the evidence or data that led to my ban. If no concrete evidence is found, I kindly request the immediate lifting of the ban and restoration of my account. I have attached screenshots of my game files, as well as the ban notification and my appeal for your reference.

As a player who values fair play, this situation has been incredibly frustrating and disheartening. I am eager to cooperate fully to resolve this matter transparently and equitably.

Thank you for your attention to this issue. I look forward to your response.

Maximus#1430870

I was falsely accused of using unauthorized software or manipulating game data 12 November 2024

Call of Duty Black ops Zombies Appel: What I did when I was unfairly banned, hadn't played in a while

I started up black ops cold war zombies, I was browsing all the guns to see what I needed to lvl next and what challenges I need to do to unlock others, I looked at a store bundle then I noticed I had a free store bundle to redeem which I did, then I noticed I had another one and redeemed that aswell and it happened a few times I don't know if free bundles that you can redeem store up so you can collect them later or if it was a bug, if it was a bug that's not on me

Then I went back to loadouts to see that I was setup right for what I wanted to lvl and changed my ability to Lightning Storm which I haven't used before so it was unupgraded and I also checked weapon class upgrades I had for zombies, then I choose the map Die Maschine switched to Kitsune started the match loaded in and walked a few steps then screen went black and I thought it froze/crashed, then I waited and saw a notification of a permaban out of nowhere

I'm an honest player of the franchise and own every single game that's not console exclusive. i've got 1000 of hours and have never once cheated during my lifetime of gaming online

I am writing to formally request an investigation into Activision's practices related to the wrongful banning of gaming accounts without providing adequate evidence or support for their actions. My gaming account DYE_Famous84 has been banned by Activision on 10/21/2024, and despite multiple attempts to contact their support team, I have received no response or resolution. I have never violated any of the security policies that warrant a ban. They are essentially stealing from me what they sold to me.

Activision has failed to provide clear justification for the ban, preventing me from accessing a product that I have legally purchased. This has caused significant frustration, and I am seeking assistance in holding Activision accountable for their actions, which I believe violate consumer rights.
I seek resolution in the form of account restoration or a full refund of my purchases.

Hello Ive been trying to get in contact about my call of duty account i have over 900 hours in and money spent. I was falsely banned for “manipulation of game data” when i only play on ps5. I dont own any other consoles. I checked my activision account and there is a random account linked to it. I cant remove it because of the permanent ban. I can’t get into contact because your automated system tells me there was no suspicious activity. Ive never used any software as i play on ps5 and it is impossible to include any cheats.

This event happened around 11:06 pm at september 19 on call of duty ® warzone
Im just having a good time, playing the game how its supposed to be played and all, with my girlfriend then all a sudden I get smacked with a 14 day comm ban. For no reason. I said nothing harassed no one. Yet I get comm banned. There was no shred of offensive behavior geared to any one. I'm trying to figure out who to talk to, to get this ridiculous false comm banned removed so I can have no restrictions.

I have had my Activision account banned unjustly for using hacks. I have been playing call of duty for years all on the same account and don't see why I would throw all my achievements and hours spent for hacking? I had a weak password and someone clearly has gone on there and used hacks. Ivr had my ban appeal rejected twice and to be honest it's disgusting. Ive paid £50 for a game I can't even play now all because of a account breach. They need to consider some key factors
My hours played
Amount of call of duty titles I own and play
My achievements and game behaviour
None of which I would throw away for cheats
I couldn't even access the black ops 6 beta because of this so I won't be buying it.
Please get this fixed as I'm actually really pissed off that no one has tried to talk to me about it, just a straight up ban.