Roblox Customer Service Contacts
San Mateo, California
United States - 94401
private servers should be free and when you renew them is a waste it dosent let me play i'm spending all my robux on it and it doesn't even let me please for this i'm writing these complaint. i dont think its fair to spend 100 robux on a server but that my opinon and i can't do anything about it so i spend the 100 robux anyway and click the renew button but quess what it wouldnt let me play and this isnt the one time it happend oh no this has happend to me so many time i click renew and then oops wasted now im down 100 robux and still cant play so i bought another server and now that same things happending again. please do as much you can to fix this before i start getting mad thank you 😊
My daughter received a message on Roblox to say that her password had been compromised in a 'data leak'. She then tried to login into her account and could not do so as there was someone already in her account who had changed her password and taken all of her inventory in the game.
This is not only a serious breach of customer security but is a widespread issue within this game as the re is no recourse for users to receive any form of support to resolve this issue or identify offenders. This is particularly concerning as this game is aimed at minors.
hi. my account was banned for 7 days i have sent 12 emails for help and it was very un helpful. i spent robux/ money on this game and they cannot get me back into my account all i need is my password if you cannot give me this you are going to refund me my £100 ponds worth of robux if you cannot do this there will be an even bigger complaint. thankyou for your "help" regards jenna
There are no more fun Pokémon games please for the love of god bring back Pokémon brick bronze. I'm fine with deleting duplicates it was the best game on Roblox it's the only game I played. A month or so after it was taken down I didn't play Roblox because it was boring I mean ya we have loomian Legacy now but Pokémon brick bronze was a lot better. A copy of Pokémon brick bronze come up and has at least 500 people playing so plz bring it back.
I purchase an item that does not work and they will not credit my account for the purchase I have filed a report with BBB because to many parents like myself are making all these purchases and not knowing that a lot of the items purchase do not work and again they will not credit account or just give you something different bad business getting rich off parents that don't know there child did not get item purchased Roblox Super Hero Tycoon
I've been banned from Roblox and they've got the wrong person. I've been banned for 7 days over something that I only said to mock someone who was racist. A person in my game was being racist to someone with a dark skinned avatar. Saying, "ew you're black" "you're racist because you're black". I went over to the racist person, and mocked them by saying "you're racist because you're black" and then saying lol afterwards. I was imitating him, I was never racist. It happened 02/1/2021. My phone number is [protected]. I'm hoping you can look into this so I can be unbanned.
I have attempted to contact Roblox continuously about my 10 year old daughters account being hacked and...
Can a filter be put on online games like Clash of Clan, Minecraft, Roblox and many more online games where kids do not play any game more than 4 to 6 hours in a day and block ID's that use a abusive and filthy the language used so game developers should be able ton detect the ISP address to ensure the filters are secure as atimes fake ID's are also getting created to avoid easy detection. As many kids a losing focus on their studies and behaving violent.
Below are details of my two sons using ID and I want to limit their usage as they are of late neglecting their studies sitting late night after 12.00 am Indian time and becoming violent.
FIREGAMER627, THEDARKGAMERYT627, Nightmaredude627 OJPCGAMER
PCGAMER1234 and many more
Please do something before I file a complaint with relevant authorties
Benim hesabıma alınmıyor ve yanlıs diyor yalancılık bu kesin bir yalancılık hesabıma hayatta almıyor ve bu bir kesin sinirim bozuluyor korkuyorum oyuna para yatırdım diye roblox bana izin vermiyor dur cok yatırdıgım icin roblox benim hesabıma girmek istiyordur 😡🤬yeter hep bu basima geli̇yordur ve bana i̇zi̇n vermi̇yordur hesabim artik toz oldu gi̇ri̇lmez di̇yor yeteeerrrr 😡🤬
I have unauthorized charges on multiple credit cards accounts that add up over 1000 dollars. And have left voice mails and emails and have received no response what so ever of any kind. I find this very unpleasant and unprofessional. Experience the hit from this pandemic then finding out im being charged over 1000s of dollars that are continually recurring without this site even having my information is very disappointing and disturbing. I feel like this site needs to be shut down and investigated.
Roblox is a complete scam of a site. How is it not shut down yet? I am going to make it my personal mission to it shut it down! The fact that kids are spending their hard earned real money in your game just to get scammed for so many of their purchases is beyond unacceptable. Your entire site is a complete scam! You are robbing these poor kids who are losing purchases in your game while you sit back and reap the benefits. You should be ashamed, embarrassed and disgusted by your own game. It baffles me that this game has lasted this long.
I am disgusted at the lack of customer service at roblox. My kids has been begging me for premium membership...
I went to treat my son with a roblox outfit, but when we went to purchase it asked for the password, we don't remember it.
So I emailed customer support and they basically said to delete the account as they will not remind us of the password since we didn't set an email address. It never asked for an email address (I opened another account on the xbox to see where we went wrong but it never asks for an email
We have full access to the account so they could figure a way to verify us, but they are rude and unhelpful.
My son has hundreds of hours in this game.. I'm shocked they expect to just delete and start over.
I was locked out of my account by a hacker, I know it was a hacker because he also had my pin number to sign...
I contacted customer service. After waiting a week to hear from them, they tell me that they need a copy of receipt when game was first downloaded. I gave this to them, only to get a standard email back saying that I had not complied with their request. Finally after logging a complaint against them someone contacted me to tell me that they are sorry but had asked me for the wrong item. So I quickly send them what they asked for, only to get another email saying that I had not complied with their request. My advice is make sure that you have your account sent up with a parents email. The game allows kids to send up an account without this, only to find out that there is no way to reset or request your password. Poof all that money you spent gone. Quite a scam they have going here.
i spend 899.91 for 99k robux [protected]
Whats my password I need to know!!!
I have been playing roblox for years and this recently happened but I still have membership being paid for and NOT receiving ANY robux. I need 15 robux a week and I haven't received any for the past 2 weeks. I'm stuck on 81 robux, and I want to buy an gamepass for 100 robux. I asked if it was still being paid for and it is. So I was wondering why I didn't receive any robux at all, so please fix this!!
Roblox Studio cannot connect to the server, so i can't continue creating my game. this is most annoying it has been happening for two days now, and it's not the internet connection ether, one of my other developers has been having the same issue, so please fix this soon, if it is not resolved soon-ish, then i may just start programming else where. PLEASE FIX THIS ISSUE!