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I took the initiative and went to Ackermans Eastgate to make paymet on my account, the consultant at the customer service counter refused to assist me as she said that without the card they cannot assist me even though I offered to give her my id number, she told me she was to busy to call the Head Office, so I walked out very disappointed with the service I received. I then found out that I have been ITC listed for R389, which I paid via EFT on the 23 May and was then R472.23 but I was not removed from ITC, I was trying to buy a car and was told am written off as a bad debt. I want to be removed from ITC as I have made a payment, they are quick to list you but do not delist.
My phone was handed in at Kroonstad Branch a week back.
I would like to get feedback please.
I have sent several e-mails to 3gservice@3gmobile.com but with no reply I also attached a copy of the repair form.
Adrie Stoltz
[protected]
I bought this phone but now the screen does not touch. The big problem is i can not draw my pattern but all i can ask now is if you can allow me to send it back to the store.
The branch in Wolmransstad don't but on aircons in this heat. People don't want to buy or shop there. We did ask for them to put on aircons they just ignore us
I've settled my account on the 22/12/17 at Greenstone and on the 10 /01/17 I went to the same store that I've settled to Greentone to close my account . Boom On the 16/01/18 received an sms dat I must pay R 58.56 for wat cause I've request dat you must close it .please rectify that please cause I won't pay it.
I bought a laptop in early February and promotion said I will get 1GB for 6months subjected to a R50 recharge. 1st month did the recharge and got 1GB but now this month, I haven't received anything. I went to the store in eastgate to complain yet the matter hasn't been attended to.
My name is phelisa nkonyeni iapply for account at Ackermans via SMS they call me and they ask my details so that they can fill application after they they tell me I must go to the nearest stores to hand my payslip and I'd after that the lady in the till says I'm going to receive message as soon until now I'm still waiting
Just few minutes ago i was at ackermans menlyn mall,
1.cashiers are not wearing name tags
2. Dont greet customers
3 their service i very very poor we approximately waited on the queue for like 15 to 20 minutes just to take out a layby
4. They have a rude way of responding to customers
Please get to the bottom of this
good day all
i am Rochelle Tarentaal a member by ackermans. i have a concern with my balance by you guys.
can someone assist me with my 6 months pay details?
email :- rtarentaal2@ccbagroup.com
cell :- [protected]
Hi people. Never buy a cellphone at ackermans because they wont take them back in case theres something you dont like about it. I bought a phone yesterday, today when i take it back to complain about it, i was told they cant take it back. I bought something that doesnt satisfy me. I wasted about R1800. Ackermans sucks!
I went to golden acre Ackermans today to buy clothes for my unborn baby. I asked the cashiers about the special of baby growns, they said there is no special it was last week.I only got two buble for R60. I spent almost R700 only to find out when um home that the special ends on 8 Aug ..so they lied to me!
no0 aircons in Wolmaransstad Ackermans we can not shop in heatet shop