Having problems with The Beer Store?

File a complaint and get it resolved. It’s quick, effective and absolutely free!
Proudly resolving consumer concerns since 2004

The Beer Store Customer Service Contacts

+1 905 361 1005 (Head Office)
+1 800 387 1314 (Head Office)
+1 888 948 2337 (Customer Center)
5900 Explorer Drive
Mississauga, Ontario
Canada - L4W5L2

Postal Address

280 Sovereign Road, London, Ontario, N6M 1B3

ComplaintsBoard.com is not affiliated, associated, authorized, endorsed by, or in any way officially connected with The Beer Store Customer Service. Initial The Beer Store complaints should be directed to their team directly. You can find contact details for The Beer Store above.

ComplaintsBoard.com is an independent complaint resolution platform that has been successfully voicing consumer concerns since 2004. We are doing work that matters - connecting customers with businesses around the world and help them resolve issues and be heard.

Use this comments board to leave complaints and reviews about The Beer Store. Discuss the issues you have had with The Beer Store and work with their customer service team to find a resolution.

The Beer Store Complaints & Reviews

The Beer StoreCustomer Service

I admit, I have a drinking issue, therefore go to the Beer Store in Lakefield, Ontario everyday to get my daily allowance of beer. When entering the store the worker says " How many today"?
To me this is degrading, and I am made to feel less than them. I feel small and unworthy, I will be going to LCBO from now on. This is regrettable. I just wish I was treated like every other customer. I hate it, and it upsets me. The people at the LCBO do not ever treat me this way.

Add your opinion

    By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

    The Beer StoreBud light Orange in longer available

    I am more than disappointed in the unavailability of budlight orange especially during a winter lockdown..It is the only beer i drink & during these difficult times of isolation it is another frustration to deal with..I live in peterborough & it always sold very well...Why stop selling it??? its not right!!! apparently i have to write 350 characters which is ridiculous too!

    Add your opinion

      By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

      Jun 26, 2020

      The Beer Store — Negative customer experience

      I was in your store at 2020 applebee burlington ontario today at 1:00pm and had one of your employees that...

      May 06, 2020

      The Beer Store — Beer store

      Hello my name is osmay and I had a situation in one of yours branches... (Albion and finch beer store) me and...

      Etobicoke (toronto)
      Apr 02, 2020

      The Beer Store — Putting employees in danger

      Regarding your latest Decision to start excepting empties during this COVID-19 pandemic I feel this is very...

      We are here to help

      • 16 years' experience in successful complaint resolution
      • Each complaint is handled individually by highly qualified experts
      • Honest and unbiased reviews
      • Last but not least, all our services are absolutely free
      Apr 02, 2020

      The Beer Store — Accepting empties during a pandemic

      Regarding Empties during a pandemic This is terrible 🤯😱 all for the mighty buck. To hell with the risk it...

      Nov 19, 2019

      The Beer Store — an employee's attitude on the phone - rude

      Hi my name is Cathy and I am so angry right now... I went to the above store about and hour ago to return...

      Oct 18, 2019

      The Beer Store — moose head price dispute and bottles missing caps/dented.

      October 18 2:00pm. Today I picked up a 28 pack of Moosehead that was on sale but when it was run through the...

      Sep 08, 2019

      The Beer Store — 50% of the staff here seems to enjoy insulting customers

      - I am a partly deaf senior and on Sep 06 one of the employees (young at that) attempted to re-direct me over...

      Jul 13, 2019

      The Beer Store — customer service

      July 12th at approximately 1:30 p.m. I entered the beer store on concession st. in Kingston Ontario to return...


      The Beer Storeexterior garbage

      Cleanliness of exterior of Beer Store lack of picking up garbage around the premisses, have asked store personnel previously several time, they tell me they will clean it but the don't do it and or even keep up with it as well

      Location Of Beer Store
      1718 Wilson Ave,
      North York Ontario
      M3l 1A6

      My Name and email
      Nick Cina

      exterior garbage

      Add your opinion

        By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

        The Beer Storerichmond street store chatham ontario

        the store i mentioned above has been very poor on ordering the busch brand beer for over 6 weeks . They are out of the brand more than they have it and say to the customers oh well we are out its not in our control.This beer store is the top selling beer store in southwestern ontario and i find it hard to believe that they do not have any way to know what they sell . your help would be appreciated with this matter

        Add your opinion

          By clicking Submit you are agreeing to the Complaints Board’s Terms and Conditions

          The Beer Store — customer service conduct in the lcbo beer store at the macy plaza in brampton.

          Today July 8th 2018 at about 1:00 pm. I went to the store to buy Sapporo 24 cans of beer. The back wa...


          The Beer Store — gift card

          I received a gift card for $25.00 for the Beer Store on November 19, 2017 and had forgotten about it and...


          The Beer Store — bottle returns/the beer store 960 brookdale ave cornwall, on

          I visited the beer store on Brookdale Avenue in cornwall at noon today when it opened. I normally return my...


          The Beer Store — customer service was very disappointing

          On 23rd of August 2017, at approximately 18.55 hours I went to return some empty beer bottles to the store in...

          The Beer Store — negligent and racist employee

          I was delivering my empty beer bottles at this location at around 5 minutes until closing on wednesday...

          Richmond Hill

          IN THE NEWS

          Unhappy consumers gather online at Complaintsboard.com and have already logged thousands of complaints.
          If you see dozens of complaints about a certain company on ComplaintsBoard, walk away.
          One of the largest consumer sites online. Posting here your concerns means good exposure for your issues.
          A consumer site aimed at exposing unethical companies and business practices.
          ComplaintsBoard is a good source for product and company gripes from especially dissatisfied people.
          You'll definitely get some directions on how customer service can best solve your problem.
          Do a little research on the seller. Visit consumer complaint websites like ComplaintsBoard.