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ABC Financial Services Customer Service Phone, Email, Contacts

ABC Financial Services
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4.1 121 Complaints
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ABC Financial Services Complaints 121

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M
9:50 pm EDT

ABC Financial Services cannot cancel membership

I have been trying to cancel my Golds Gym membership for the past two months and have been unable to. They asked me to send a written request to cancel my membership using certified USPS mail. I promptly did so. Now after a month, my membership has still not been canceled. The reason I am canceling is because I have moved and there is no golds gym near my new house. Rest assured I will never (ever) be going back to Golds gym again. They are still sending me letters to update my billing information after my request to cancel my account. My Wife got a letter stating that her membership cannot be canceled at this time without giving any reasons!

This is a scam of forcing people to continue paying their membership fees long after they have requested to cancel. BBB should look into this practice because this is borderline fraud and is causing a lot of consumer frustration. Me, my family and anybody in my circle will never be going to golds gym again in out lives!

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Adi La
Abbotsford, CA
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May 10, 2023 8:06 am EDT

ABC fitness is a scam they charged me double twice claming it was legitimate they charged 37.50 twice when that happens a refund needs to happen and they can’t admit that they made a mistake now they want me to pay 61.99 to leave that’s really crazy because I canceled because abc fitness is very frustrating people

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Sean Owens
US
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Apr 24, 2023 6:03 pm EDT
Verified customer This complaint was posted by a verified customer. Learn more

I'm moving out of state -- I just simply want to cancel my gym membership. They made me send a student schedule and ID. They still denied me the right to cancel my membership. I'm in shock -- this company is ridiculous. Not to mention it takes 30 minutes to reach an agent because their phone prompting system is completely BROKEN.

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Ronald, Jawanna Snoddy
Tulsa, US
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Apr 23, 2014 9:28 pm EDT

I spoke with young lady this evening and paid what was past due on my account in order to cancel services due to shoulder and back problems, my account number is [protected] and live in Tulsa Oklahoma my phone number is [protected], having trouble trying to find where your cancellation contract is, it is very upsetting not knowing if this will do as a legal cancellation contact.

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Brenda Chalk
Sparks, US
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Jul 27, 2009 10:12 pm EDT

This is exactly what I'm going thru with ABC Financial and Gold's Gym.

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Sunny Winthrop
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Jul 17, 2008 1:12 pm EDT

I canceled my account in May due to moving from Boston area.

My account was on freeze while I moved, then could not find another WOW.
So, I called ABC, and spoke to Adrienne on 5/28, was told that I had to pay full month to "unfreeze", then was charge 5.00 for the last month,
I agreed to that, but now I find that I am still been charged 5.00 and that my account was never closed.

All the papers were already processed and signed personally in the Norwood, MA WOW. Candy told me that all I had to do is call and terminated if I did not find a new place.

I am very upset and ask you to look into this matter.
MY acc. # [protected] At that time my phone # was [protected]
I lived at 10 Tappan Street, Boston 02131.

I will be force to call my credit card and tell them not to pay you, if I do not hear from ASAP!

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Overview of ABC Financial Services complaint handling

ABC Financial Services reviews first appeared on Complaints Board on Jul 1, 2008. The latest review Golds gym membership billing card on file, incorrect. was posted on May 14, 2025. The latest complaint Monthly payment was resolved on Aug 29, 2024. ABC Financial Services has an average consumer rating of 4 stars from 121 reviews. ABC Financial Services has resolved 94 complaints.
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  1. ABC Financial Services Contacts

  2. ABC Financial Services phone numbers
    +1 (800) 622-6290
    +1 (800) 622-6290
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    Main Line
    +1 (800) 551-9733
    +1 (800) 551-9733
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    Sales Inquiries
    +1 (888) 827-9262
    +1 (888) 827-9262
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    Gym Members, Customer Care
    +1 (877) 222-5767
    +1 (877) 222-5767
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    Gym Owners, Technical Support
    +1 (866) 420-8555
    +1 (866) 420-8555
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    Merchant Services
    +1 (866) 992-8960
    +1 (866) 992-8960
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  3. ABC Financial Services emails
  4. ABC Financial Services address
    8320 Hwy 107, Sherwood, Arkansas, 72120, United States
  5. ABC Financial Services social media
  6. Laura
    Checked and verified by Laura This contact information is personally checked and verified by the ComplaintsBoard representative. Learn more
    Jun 05, 2025
  7. View all ABC Financial Services contacts
ABC Financial Services Category
ABC Financial Services is ranked 8 among 83 companies in the Fitness Centers and Gyms category

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